Review your last buy on ProductReview.com.au
MKF Building Solutions

MKF Building Solutions

 Verified
MKF Building Solutions
2.8

4 reviews

Positive vs Negative
25%75%
Customer Service
2.3
Timeliness
2.7
Job Satisfaction ?
2.7
Rates and Fees
3.0
4 reviews
Trish I.
Trish I.
 

MKF roofing has just replaced my gutters would recommend them highly pleasant good job and price turned up when they said they would answered calls asap and cleaned up all their mess when they left …. I’m very happy customer.

  • Thumbnail
  • Thumbnail
Wayne D.
Wayne D.VIC2 posts
 

Poor Workmanship and even Poorer Customer Service – Unfortunately, the roof tiling workmanship was overall poor - tiles were cemented into misaligned positions, many tiles were significantly chipped and cutting of tiles for the valleys was very crude. To make matters worse, [Name Removed] would often not call back or make make promises for when fixes would be done and workers simply do not arrive. Show details

Amar
AmarVIC6 posts
 

Very poor service and full excuses – Paid deposit to replace gutters and waited for 2 months to start job. Provided poor and partial job. Paid in full. Still chasing and he (the name is Alex Lin) still making excuses and false promises. Never ever use Roofing & guttering master. Now I had enough and decided to lodge a complaint in Consumer Affairs Victoria.

Petra P.
Petra P.VIC2 posts
 

Poor Workmanship, don't stand by Warranty, found at fault by VCAT – This company was pursued due to poor repairs on a residential tiled roof in the Doncaster-Warrandyte area in Melbourne Victoria. The poor workmanship left the roof leaking and caused severe water damage in the ceiling below. A professional independent insurance company determined that MKF Building Solutions was at fault. This company was taken to… Read more

a VCAT magistrate hearing and lost due to poor workmanship and failure to comply with the contract warranty they offer. Despite of this, MKF Building Solutions still refuse to repair or refund any payment made to them. They will ignore all your efforts to communicate with them.

The VCAT judge also remarked that this business has changed its name a few times and list 4 different company addresses in the ASIC register so it is hard to send them notices.

A copy of the VCAT hearing result and sentencing can be provided as proof of the statements above, please contact me if required.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.