Motorcycle Tyre Warehouse

Motorcycle Tyre Warehouse

Motorcycle Tyre Warehouse
3.5

13 reviews

PositivevsNegative
62% · 85 · 38%

Return Claim Made · No
Product Quality
4.0
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Reviews

13 reviews
Geoff
Geoff2 posts
 

The service from the business was second to none

I contacted the guys last week and bought a pair of Michelin GT6 tyres and to say the service was second to none does not do them justice. I received the tyres via Australia Post here in NSW. to say the delivery and buying experience was more than 200% along with the friendly lady who helped me through signing up as a customer. The professional approach was refreshing, it made me feel like a valued customer and not just a person that they were going to take the money from and not give you any service. I will be back once the tyres wear out, along with spreading the word among my friends etc. Thanks, guys well done. Show details
Louise
LouiseSouth East Queensland, QLD
 

Cheapest and Best Service by FAR !!!

On visiting the store I was amazed to see it only run by just two dedicated people that know their stuff and do the work of 10. I’ve been to many stores and done a lot of ringing around … Now I’ve found this place and I am stocked … very happy with the service and they stock more than any other store. I will say I’ve seen some negative reviews here ... these people have Obviously never been there but most of those reviews are probably due to all the Covid lockdowns and frustrated people given the review time period because when you talk to these people they know their stuff and are focused on giving you the best deal for your hard earned dollar … I saved $120 compared to another store .... Fantastic Stuff Guys !!! Show details
Darren
DarrenSouth East Queensland, QLD2 posts
 

AUSTRALIAN Owned by 2 People that Care

Please Don’t believe all the negative reviews here as everyone including Aust Post workers, manufacturers, couriers etc where in an isolation or lockdown situation which made it very enduring to get out normal standard of communication to all customers… as you will see these reviews were made in hast & frustration in that frustrating time period .. as of some time ago the world is back to normal … please ring … this is a busy place so please try again and leave a message.. they do call back … it’s totally worth it Show details
B Barnett
B BarnettBrisbane11 posts
 

Going the Extra Mile and then some

After some initial communication problems, Nigel and Caryn went above and beyond excellent service to get my tyres to me. Well done Motorcycle Tyre Warehouse, it is rare to see this level of service from an on line company Thank You Show details
Dave J.
Dave J.Perth, WA6 posts
 

Excellent prices and delivery

I own 3 bikes and do look around before buying. And then invariably end up buying from these guys. Twice for one bike when I changed up to radials. You might find pair deals a bit cheaper occasionally(not often) but then the shipping is killer from QLD to WA. Not the case with MTW: their pair deals are invariably competitive and shipping on my just received Pirelli Diablo Rosso Il’s was free and they arrived within a week. Not too shabby this time of year. And the little extra touch of a key ring and a little bag of sweets plus a sticker is nice.
Will be buying again from MTW. Show details
Steve
Steve
 

Zero customer service,

ordered tyres, no confirmation order is being delivered. Hasn’t replied to emails, no idea if they will be delivered at all Show details
Jamie T.
Jamie T.South East Queensland, QLD3 posts
 

Pathetic service

3 weeks on and still no tyre or communication. They don't answer emails or their phone. Not recommended at all. Show details
Andrew
AndrewSouth West, WA
 

Extremely poor service

Order tyres from Web site that said in stock, 3 weeks go by no tyres , I called to find out what was happening. Was told I would be phoned back with information on how my order was progressing another week goes by .

I ring again and I am told that the rear tyre is not in stock and would be another 8 week wait, so I asked for the rear tyre to be refunded and send me the front only.

Which they did , but I still had to pay shipping for the two tyres and also wait a further 2 weeks for front tyre to arrive.

Very disappointed with the communication and service stay clear if you need motorcycle tryes Show details

Rat B.
Rat B.South East Queensland, QLD
 

Ordered a tyre 3 weeks ago still waiting

Ordered a tyre from these guys 3 weeks ago, contacted them several times asking where my tire was and have just been completely ignored. I recommend antuiqe tires in Melbourne atleast you’ll actually get your tyres in a timely fashion. These guys are hopeless Show details
Caitlin
Caitlin South East Queensland, QLD
 

Best motorcycle tyres you can get

Fantastic service. These guys go above and beyond to help you. They are prompt to reply, and always willing to answer any questions. Prices are also fantastic and I always know that I'm getting top quality. I would absolutely recommend going here for your tyres.  Show details
Rob K
Rob KMetropolitan Adelaide, SA2 posts
 

Exceptional customer service

I was initially a little disappointed about my tyre order but they really went out of their way to explain the situation and to help me out. They went above and beyond in a difficult situation and I really appreciate their efforts. Show details
Mick
MickDarling Downs, QLD12 posts
 

They are junk

I ordered a set of tyres from this company and a week later checked the order status which showed not shipped yet. I sent an email asking why it hasn’t been shipped and three days passed with no reply at all.
Dont ever get tyres from these people.
Kenmoore
KenmooreIllawarra, NSW4 posts
 

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