10,709 reviews
Great service, kept me informed of their arrival changed the tyres without trouble nice and quick, if you need new tyre's I would recommend you use MTS fast and efficient service.
Bought so-called “premium” tyres and had them fitted on Friday 16/05/2026. On Saturday 17/05/2026 — less than 24 hours after the service — I drove the car for the first time and immediately received a warning on the dashboard regarding the front left tyre. When I pressed on the tyre, it was clearly underinflated. I contacted customer service and… Read more
had one of the most frustrating customer service experiences I’ve ever had. The only solution offered was an appointment for Tuesday, meaning I would be without my car for Saturday, Sunday, and Monday — despite heavily depending on it for daily activities. No assistance, guidance, or consideration was provided regarding transport alternatives, parking, or Uber costs caused by this issue.
What was particularly disappointing was that your representative was very quick to explain that I would need to pay a $160 call-out fee if the inspection concluded the issue was not your fault. However, when I asked the very reasonable question:
“If the inspection concludes the tyres were faulty or incorrectly fitted, will you reimburse me for the costs and inconvenience caused by not having access to my car for three days?”
…the only response I received repeatedly was: “we will proceed accordingly.”
That is not a clear answer, nor acceptable customer service.
I also requested a ticket/reference number for the call due to how concerning the interaction was, and instead I was simply given a phone number. The lack of professionalism and accountability throughout the process was genuinely shocking.
When someone finally attended on Tuesday, they confirmed the tyre was flat and concluded that the valve cap was leaking air. The technician then stated: “we don’t touch the cap,” which I found extremely confusing considering tyre inflation obviously involves interaction with the valve.
Overall, this entire experience has been exhausting and deeply disappointing:
* Fault detected less than 24 hours after fitting * No urgency shown to rectify the issue * Extremely poor customer service * No practical support offered despite the inconvenience caused * Loss of confidence in both the workmanship and the “premium” tyres provided
At this point, I genuinely feel uneasy driving the car and have very little confidence in the service your company provided.
The service agent kept me informed throughout the entire experience and was in and out in under 30 minutes. Super friendly and gave me some great advice on tyre care. 100% recommend
Reviews with attachments
Great service and communication.highly recommended .we had both cars fitted out and a spare .
Great service, great prices and so more convinient to have someone that comes you. Would highly recommend.
Quick Friendly professional service. 4 tyres changed quick and convenient. Show details
Amazing service from Clark at Mobile Tyre Shop. I booked for a flexible time which could range from 8am-5pm and he arrived at 12pm with a text notification that he was on the way. Super convenient having them come to the house instead of booking at a centre, am definitely going mobile tyres for my future tyre needs! Super friendly service from… Read more
Clark, went the extra mile of changing my spare wheel and attempting to buff out the rust on my rims. Will definitely enjoy my new shoes :)
I would like to express my sincere thanks and appreciation to the mobile car tyre replacement company for completing the job quickly, professionally, and with a high level of skill and technology. I was very pleased with their service and the way they handled everything. It was a great experience, and I would be happy to use their services again or recommend them to others. Show reply
Had a mobile tyre change done by Brandon and he was fast and efficient,good communication aswell,very happy. Show reply
I don’t normally leave reviews, but the service was 10/10, the poor guy was drenched! It’s been raining none stop all day, he smashed the job out and was very professional. The price is also cheaper than taking your time to go to a tyre shop and wait, it’s a no brainer I will be telling everyone about how good mts is! Thanks Show details · 1
I would highly recommend Mobile Tyre shop, very efficient and a job done very well in replacing my car tyres. Show details · 1
Quick and gave solid advice for keeping your tires "alive" longer. Rotate back to front etc. Show details · 1
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What a great service from Ash! Professional communication about his arrival time beforehand, good manners and pleasant chats. He did the work under 45 minutes. Very patient with answering questions and explaining details if being asked. He also cleaned up after! I am super happy with Ash’s service and would recommend to anyone who wants a tyre job done onsite. Show reply
Fast , Professional and friendly service , Thanks MTS for a job well done Show reply
Everything seems in order. I’m haven’t gone out yet for a drive but everything seems AOK. Show details · 1
Great service, Ronald contacted me and advised arrival times, was friendly and professional. I would never go back to a regular tyre shop again - prices were better than most also. Very happy with me experience. Show details · 1
Very happy with service. I have used their service second time. Show reply
Great job was happy with the service on perfect time Show details · 1
Latest follow-ups
Mobile Tyre shop are fantastic, with notifications as the job progresses from purchase to fitting. Very professional , clean and caring for your vehicle. Torque of wheel nuts is tops , Totally recommend them, and a great price. The technician did a fantastic job. Show details · 1
Follow-up · They take your old tyres away and state that they do dispose of them properly, didn’t ask the question but as a trusted company I’m sure they do, otherwise they would leave themselves open to fines . The technician was very punctual and if there was a hiccup in timing they keep you informed all the way.. As for the length of time taken , it was… Read more
Quick and easy process. Even though it was pouring with rain the technician proceeded with his work. Great service. Definitely will use again Show details · 1
Follow-up · Cost on tyres I found them cheaper and I have really good brand on my car The booking is quick and simple and they come out rain or shine. Yes they did do a wheel balancing. Overall a quick and easy process
Efficient and professional, I will definitely be recommending Mobile Tyre Shop to friends and family. Even had a discount on the desired tyres I was looking for, couldn’t ask for anything more. Show details · 1
Follow-up · 2,000km driven and thus far, feel amazing. Compared to my previous Potenzas they are definitely smoother and noticeably quieter when driving. Much more comfortable drive with any real loss in performance.
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In-depth reviews
Highly recommend Mobile Tyre Shop. Ash turned up right on time and kept me informed about his whereabouts and arrival time, which I really appreciated given it’s a mobile service. From the start, he clearly explained what he was going to do — replacing the two back tyres first, then moving to the fronts. I had all four tyres replaced, and he kept… Read more · 1
me updated throughout the whole process.
Once the job was finished, Ash didn’t just pack up and leave. He took the extra time to go over the old tyres with me and pointed out the wear pattern, recommending a wheel alignment. That’s something I wasn’t aware of, and I was genuinely grateful he explained it. He could easily have just loaded the old tyres into the truck and driven off, but he spent that extra few minutes making sure I understood what needed attention.
The service I received — especially at such a great price — was outstanding. It’s hard to find that level of care and professionalism these days.
Thanks very much to Ash and the team!
Hello, I am writing to express my disappointment with my recent experience. Your advertising is misleading. You listed the tyre price as over $300 per tyre, which reasonably led me to believe I would be receiving at least a mid-range quality tyre. Instead, I was supplied with very low-quality tyres. For the same size and specification, there are… Read more
clearly better all-terrain options available in the market, such as Sailun and similar brands, which can be purchased as a set of four for around $660 fitted and balanced.
I understand that this was a mobile fitting service, and I accept that mobile fitting may cost more. However, my concern is not just the price — it is how the product was advertised versus what was actually supplied. The way this was presented gave a completely different expectation of quality.
Because of this experience, I feel misled and, honestly, scammed. I will not be recommending your service to anyone, and I am already planning to replace these tyres soon.
I wanted to provide this feedback so you are aware of how your advertising and product quality are being perceived.
Thank you, Sanjeev Kharel
AWESOME EXPERIENCE! Initial web-chat discussions were with Charlie, who helped me with the booking price and advice - I had one damaged tyre and wasn't sure of the state of the other three, so he suggested to purchase all 4 and bring them onsite (save back and forth and multiple appointments) and have the Technician review and advise. Any needed… Read more · 1
tyres could be easily refunded. The booking process was seamless and confirmed my tyre selection and my appointment. Brandon was my Technician, who provided TXT updates en route and arrived exactly at on time. Very courteous and professional and explained the process, no additional requirements needed. I explained the tyre issue and he did an assessment and advised the other three were fine and did not need replacing. He then proceeded to replace my damaged tyre (took less than 20 minutes) and contacted his account team to initiate the refund process for the three unused tyres and advised it would take a couple of days to process the refund. Process was simple and quick, and I had my tyre replaced next business day (I found the problem on Saturday evening, today is Monday) with no fuss at all. Highly recommend this wonderful service! Thank you Brandon, Charlie and the Team at MTS!
Recent reviews
Axle came to replace 4 tyres on my Tesla Model 3. The price was good, the service was better. Booking it was a breeze. I got step to way that he was 7 minutes away. He was on time. Gone in 45 minutes. Just brilliant. Strongly recommend. Why go to a tyre shop?
Wonderful experience from start to finish. Patrick and Brendan were flawless. Arrived on time with great communication every step of the way - would highly recommend
Had 2 of our cars done by mobile tyre shop now And both times had outstanding service . So convenient to have them done at our home , quick service easy to book and pay online. Highly recommend
The booking of the service was seamless. The service itself was unreal. The individual was very informative very efficient and it was not so quickly. Very happy with them. Show details
Service was professional and the team communicated well (especially in regards to an order mistake I made and how to fix it). Job was completed within the time frame given and the technicians that came out informed of an issue other places hadn't.
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Hi Sanjeev, Your booking was placed under our… Read more (+2 replies)