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 AI reviews summary 

The Mobile Tyre Shop receives overwhelmingly positive feedback for its convenience and professional service. Customers frequently highlight the ease of the online booking process and the significant time saved by having tyres fitted at their home or workplace. The service is described as highly efficient, with most installations completed within 30 to 60 minutes.

Pros
Convenience and Time-Saving: Users value the ability to have tyres fitted at their location, eliminating the need to wait at a traditional workshop.
Professional Technicians: Staff are consistently praised for being friendly, knowledgeable, and professional, often providing helpful maintenance advice.
Excellent Communication: The company provides proactive updates, including SMS notifications when technicians are en route and clear arrival windows.
Competitive Pricing: Many reports indicate that the service is more affordable than major physical retailers, with a transparent online payment system.
Cons
Broad Scheduling Windows: Some users find the 8 am to 5 pm booking window too wide, making it difficult to plan their day without more specific timing.
Customer Support Friction: A recurring issue in rarer negative experiences involves a lack of accountability and slow response times from the central customer service team when addressing faulty fittings.
Technical Errors: Isolated but significant reports mention incorrect wheel balancing (weights rubbing on calipers) and leaking valves post-installation.
Tyre Age: At least one user noted that the tyres provided appeared to be older stock than expected.
Verdict

Mobile Tyre Shop is a highly recommended alternative to traditional tyre retailers, offering a seamless and professional mobile service that often beats shop prices. While technical errors are rare, users should verify their tyre details upon booking and check the fitment immediately after the service to ensure everything is in order.

11,059 reviews
5 Tracey  · OMG what can I say. Friendly and efficient. I am in awesome of this service. Number in my phone as favourite. Thank you thank you thank you
5 Gary and Sharon H.  · Good tyre selection. Prompt service. Best price. Delivered to your door.
5 Ross  · MTS is a great service and they offer quality products at competitive prices. Technician was excellent and efficient and the tyres I bought were a great deal.
5 West Ender  · On time and a quality service with great communication. Will use again.
5 PK1  · Excellent service, ontime, quick service, guy Frederick very polite knew his job...be back again. Thanks
5 Steve brough  · Great ang quick service and saved $85 per tyre from a tyre power quote A1 mobile tyre shop
Nicole
NicoleVIC4 posts
  Verified

Excellent service thankyou . My husband was so happy with his new tyres , the car felt the best it has in a long time. We will definitely be recommending you and using you again.

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Jordy
JordyQLD
  Verified

Ordered yesterday, fitted today and had an amazing service. Kane was very friendly and did an outstanding job and speaking to George on the phone while figuring out what was the best tyres for my vehicle- and had a lot of insight and im very greatful for the purchase that i made! Thank you again to the team

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Dan
DanNSW2 posts
  Verified

Our fitter Roland was fast efficient and friendly. Great work for a great price! Would HIGHLY RECOMMEND to anyone who's looking for a fast tyre change or replacement. 5 STARS!!!!!

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Peter Taylor
Peter TaylorWA
  Verified

An excellent job that was informative and of very high quality. Show details

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Natalie B
Natalie B
  Verified

Fantastic service. I chose the "anytime" option and was sent a message to advise of arrival time, so I could be prepared. When they arrived they greeted me politely, asked my preference for the white writing on tyres and then were straight into changing them. Fast and efficient, they were done in half the quoted time. I Definitely recommend Mobile Tyre Shop for easy to use website and quick service. Thank you Show details

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Charlotte C.
Charlotte C.SA2 posts
  Verified

Super easy and quick process Great prices and was even able to book the same day Highly recommended Show reply

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SARAH
SARAHVIC
  Verified

Had a puncture early in the morning. Had a great booking system which told you what tires available. They had good communication about what time they arrived. Sam, who changed the tire, was very friendly. Great service as would've needed to get the car towed otherwise. Show details ·  1

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Kaleisha C.
Kaleisha C.
  Verified

Was a bit hesitant using a mobile tyre fitter as I usually use big name places. Well that won’t be happening anymore now I’ve found these guys!! Absolutely blown away with our experience. Ko messaged when he was on his way, he turned up early, was friendly and told us to expect 45 minutes to an hour for it to be done. He was singing and smiling,… Read more ·  1

could see the passion he has for his work, was lovely to see, especially first thing on a Monday morning ☺️. He was quick yet efficient and got the tyres done in less time than he thought!! I was quoted just over $1,000 by big name places but got them done so much cheaper with this business, the fact they come to you makes life so much easier too! Will be recommending to everyone. Huge thank you to Ko, brilliant customer service and a great worker for the face of the company.

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pete b.
pete b.VIC2 posts
  Verified

Fantastic service. Arrived right on time from his text. Very polite, friendly, pleasant. Car tyres clean wheels all look lovely. Very pleased and being able to have it done at my home is a real bonus. Thank you Michael excellent service. Show details

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Pat
Pat
  Verified

This is a great service. The communication and updates were fantastic and the job Vivek did on the day was great and super quick. Thank you Show details

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Linda G.
Linda G.WA
  Verified

Fantastic service. Andrew was amazing. Tyres were changed and old ones removed in 45 minutes at my home!!!

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Ben clark
Ben clarkVIC
  Verified

Efficient, polite & great options and pricing based on your needs. Technician Arssenji did a great job changing all 4 tyres.

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Pete M.
Pete M.WA
  Verified

Service was very quick...same day and advice and fitting perfect . Much cheaper and easier getting it done at my home

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Adam Thomas
Adam Thomas
  Verified

Good deal. Done at home while I worked. Nipun the tech was professional and timely. For sure will be using again. Thanks Nipun. Show reply

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Deepak G.
Deepak G.
  Fair Incentive Verified

Excellent service, friendly staff, quick, no stress. Love to do it again and again. Definitely recommended. Thanks Mobile tyre shop and the staffs. Show details ·  1

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Kieran W.
Kieran W.QLD
  Verified

In less than 4 hours I went from discovering this company even existed, to having a new tyre fitted on my car, whilst it was still sat in my garage at my house. The tyres rotated to even out their use. A full debrief from the fitters and a great job done. TBH, I can’t remember having a better customer experience with as little effort as this ever. I MEAN EVER!! Show details ·  1

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Steve Young
Steve Young
  Verified

On time, friendly good for a chat and got the job w210% Cheers mate Show details ·  1

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Mark Archer
Mark ArcherQLD
  Verified

Excellent online experience. Great technician(Kane). Great price. Overall 10/5 stars. Show details ·  1

Latest follow-ups

Lofty
LoftyWA
  Verified

Very happy with the service I received today. Received a text message telling me he was on his way with an estimated time of arrival. The job was done in a timely manner cheers. Show reply

 Follow-up  · The price of a full set of tyres through mobile tyre shop was cheaper then buying 3 and get the fourth one free that other tyre shops are advertising. Booking a day and time that suited me was so easy.

Dr Jay Blake
Dr Jay Blake
  Verified

Fabulous. Friendly. Professional and my experience with Andre awas first class. Show details ·  1

 Follow-up  · Excellent service and a very happy customer

Peter
PeterWA2 posts
  Verified

Clarke the service technician was fantastic, great service, knowledgeable and experience. Show details ·  1

 Follow-up  · The technician was on time, price was good, the online booking was smooth and easy to follow.

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In-depth reviews

NGA
NGA
  Verified

Bought so-called “premium” tyres and had them fitted on Friday 16/05/2026. On Saturday 17/05/2026 — less than 24 hours after the service — I drove the car for the first time and immediately received a warning on the dashboard regarding the front left tyre. When I pressed on the tyre, it was clearly underinflated. I contacted customer service and… Read more

had one of the most frustrating customer service experiences I’ve ever had. The only solution offered was an appointment for Tuesday, meaning I would be without my car for Saturday, Sunday, and Monday — despite heavily depending on it for daily activities. No assistance, guidance, or consideration was provided regarding transport alternatives, parking, or Uber costs caused by this issue.

What was particularly disappointing was that your representative was very quick to explain that I would need to pay a $160 call-out fee if the inspection concluded the issue was not your fault. However, when I asked the very reasonable question:

“If the inspection concludes the tyres were faulty or incorrectly fitted, will you reimburse me for the costs and inconvenience caused by not having access to my car for three days?”

…the only response I received repeatedly was: “we will proceed accordingly.”

That is not a clear answer, nor acceptable customer service.

I also requested a ticket/reference number for the call due to how concerning the interaction was, and instead I was simply given a phone number. The lack of professionalism and accountability throughout the process was genuinely shocking.

When someone finally attended on Tuesday, they confirmed the tyre was flat and concluded that the valve cap was leaking air. The technician then stated: “we don’t touch the cap,” which I found extremely confusing considering tyre inflation obviously involves interaction with the valve.

Overall, this entire experience has been exhausting and deeply disappointing:

* Fault detected less than 24 hours after fitting * No urgency shown to rectify the issue * Extremely poor customer service * No practical support offered despite the inconvenience caused * Loss of confidence in both the workmanship and the “premium” tyres provided

At this point, I genuinely feel uneasy driving the car and have very little confidence in the service your company provided.

Mobile Tyre Shop
Mobile Tyre Shop    

Hi Natasha, thank you for your feedback. We're… Read more

Gary and Kathy Cole
Gary and Kathy ColeWA2 posts
  Verified

Highly recommend Mobile Tyre Shop. Ash turned up right on time and kept me informed about his whereabouts and arrival time, which I really appreciated given it’s a mobile service. From the start, he clearly explained what he was going to do — replacing the two back tyres first, then moving to the fronts. I had all four tyres replaced, and he kept… Read more ·  1

me updated throughout the whole process.

Once the job was finished, Ash didn’t just pack up and leave. He took the extra time to go over the old tyres with me and pointed out the wear pattern, recommending a wheel alignment. That’s something I wasn’t aware of, and I was genuinely grateful he explained it. He could easily have just loaded the old tyres into the truck and driven off, but he spent that extra few minutes making sure I understood what needed attention.

The service I received — especially at such a great price — was outstanding. It’s hard to find that level of care and professionalism these days.

Thanks very much to Ash and the team!

Gunther F.
Gunther F.VIC
  Verified

AWESOME EXPERIENCE! Initial web-chat discussions were with Charlie, who helped me with the booking price and advice - I had one damaged tyre and wasn't sure of the state of the other three, so he suggested to purchase all 4 and bring them onsite (save back and forth and multiple appointments) and have the Technician review and advise. Any needed… Read more ·  1

tyres could be easily refunded. The booking process was seamless and confirmed my tyre selection and my appointment. Brandon was my Technician, who provided TXT updates en route and arrived exactly at on time. Very courteous and professional and explained the process, no additional requirements needed. I explained the tyre issue and he did an assessment and advised the other three were fine and did not need replacing. He then proceeded to replace my damaged tyre (took less than 20 minutes) and contacted his account team to initiate the refund process for the three unused tyres and advised it would take a couple of days to process the refund. Process was simple and quick, and I had my tyre replaced next business day (I found the problem on Saturday evening, today is Monday) with no fuss at all. Highly recommend this wonderful service! Thank you Brandon, Charlie and the Team at MTS!

Recent reviews

JULIE
JULIE2 posts
 

Used this service a year ago,they just emailed me giving me tips on how to increase the life of my tires.how good is that ! Would still recommend and will use there service again

Kat
Kat8 posts
  Verified

Absolutely excellent service. Was able to get all four of my tyres changed at home - and my spare was checked - while my baby napped! Ash explained everything and was helpful with my questions. Website super easy to use, picked a date and bought my tyres all before the day. Brilliant idea and service. Will only be using these guys from now on for my tyres.

Emma
EmmaQLD
  Verified

Great service from start to finish. The tyre fitting was done professionally and efficiently, and the tyre technician, Nipun, was friendly, knowledgeable, and took the time to make sure everything was done properly. Really happy with the experience and would definitely recommend this tyre service.

J Martin
J MartinWA
  Verified

Easy to select tyres I wanted and was able to make a booking for the next day at a time that fitted around work. Absolute quality service from both Nathaniel who assisted with replacement tyres last minute (when the supplier of the ones I had ordered couldn’t supply) and Anthony who arrived when he said he would and fitted all four tyres and was… Read more ·  1

on his way in under an hour. Both were very efficient professional and courteous. Usually I take my car in for tyres and this was so easier! Thank you Nathaniel and Anthony.

Rebecca M.
Rebecca M.
  Verified

Easy online booking system. It was convenient being able to pick the time I wanted and have the new tyres fitted at home. The job was quick and the customer service was great. Also the price was affordable. I will be using them in the future and recommending them to others. Show reply

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