Reviewer Photos & Videos
Easy transaction and the process
The entire process of buying, supplying and fitting tires was so easy. The tire fitting was quick. Highly recommended. Thank you.
Had absolutely no issues whatsoever. I got the best price on my tyres I could find anywhere and by far! (Kumho's on a VF Commodore). Tyres were delivered within a couple of days, then fitted a couple of days after that which I had arranged with the fitting partner I chose which was also a fantastic experience. I was kept in the loop with progress, and then also followed up. I have used Tyroola previously and have found them to be cheaper and much better than their other main online competitor. Highly recommend and look forward to next time I need new tyres!
Grossly misleading, terrible customer service and lots of hidden charges with horrendous cancellation costs.
Everything that's wrong with online purchases can be found at Tyroola.
Overseas call centres that fail to meet any commitments.
Customer Service emails that never get a response.
When you finally get somewhere they simply lie and make up stories.
Then they want to charge you to cancel an order they have failed to deliver which then magically after 2 weeks has turned up.
You've been warned they are false economy, by the time you add the shipping and fitting charges, the wait times, the terrible customer service for the few dollars you may be saving it's simply not worth it ... you've been warned !
Out of Round Tyres
I bought 4 Kinforrest tyres and 3 are seriously out of round after 40,000k and sadly out of the warranty period. Beware of the cheap tyres Tyroola are selling.
Excellent selection and speed of service
I ordered from Tyroola and the right tyres arrived on schedule at the selected fitting station. My only criticism is that the fitting station could not do the wheel alignment that I had paid for as they said their wheel alignment machine was out not working, and that it had been out of action for a month and they had no idea when it would be fixed. I asked them why hadnt they advised tyroola of this and they said they had. Not exactly sure what has gone wrong here. I would suggest Tyroola check it out.
Read the negative reviews, don't take chances
The first thing you'll notice is that many people have positive experiences with Tyroola because most of the time tyres are fine. However, when something goes wrong with your tyres you will deal with customer service team who basically reading off script written in the 90s with no sense of compassion. 3/4 tyres I ordered were severely out of round and 1/4 moderately out of round. This was explained to me by several mechanics, within a month of purchasing the tyres.
If you read below Tyroola states they "process the refund when the tyres are p...icked up" however I was told it could be up to 3 weeks wait before a refund is processed due to secretive and lengthy assessment process for tyres. I was initially told that "My warranty would be processed once an assessment by a qualified mechanic was made". I provided them with this and they then said that it was inadequate and I needed to submit my tyres to the 3 week assessment period. They do not care if you can't drive your car for 3 weeks because they sold you faulty, unsafe tyres. They think that 3 weeks is a reasonable period to assess tyres even with a written testimony from a mechanic, video evidence of the tyres out of round on a wheel balancer, and even offering to go to one of their authorised representatives in person. Save yourself the hassle for maybe $20 extra and buy from a company with a warranty process that fits in with Modern Australia's standards, I've learnt my lesson.
Competitive prices and hassle-free transaction. Communication is great every step of the way. Will definitely recommend Tyroola to friends and family. What a pleasant experience!
The Only Tyre & Fitting Service You'll Ever Need!
This was my first time using Tyroola but it will be the first of many; the entire process was so easy and smooth, right from browsing the website through to placing the order, through to communication with the fitters and tracking the order delivery, through to following up afterward. The tyres (Goodyear Eagle F1 Asymmetric 5) are amazing quality, the difference between them and the previous tyres is night and day! Everything about them is just better, and there's nothing like having the peace of mind that new hooves give you especially as we h...ead into what's so far shaping up to be a cold, wet and stormy NZ winter. Thanks Tyroola for making it so easy to find new tyres, purchase them and get them fitted - providing some options for post-fitment wheel alignment is the icing on the cake!
Fantastic site, great prices
Best prices to be found here on Tyroola. Easy site to navigate and easy to purchase the perfect tyres for your car. I organsied a fitment centre during the transaction as well as a wheel alignment, couldn't be easier.
Review collected in partnership with Tyroola
Friendly staff,geting the job done fast , great job thank you will recommend yu to everyone
Thank you . I will be only using you for my cars from now on . You guys are so orginized and great job 5 ⭐⭐⭐⭐⭐
Good tyres, good price, hassle free, I will definitely use Tyroola again.
They are friendly, helpful and kept me informed throughout the whole process.
Bye bye Brick and Mortar stores
I have a classic mini that I required small 10 inch tyres for. Tyroola were by far the cheapest when I added the purchase price, free shipping and mobile tyre fitting. Their updates through the process where great and Dean from MTS was fantastic even though he was sure if his machine would fit 10 inch tyres.
Now with new shoes (Yoko A008) my Mini is very happy, and I will never go back to a bricks and mortar store. Looking forward to future purchases with my everyday vehicles
Pricing was great, because of that I was able to get good quality brand name tyres for what others were charging for cheaper brands. Being able to choose a fitting centre made the process much easier than expected.
Comforsers from Tyroola!
Just had these Canadian M-Ts fitted to my VW Touerag Adventure. Yes, they are noisier than road tires, but ride is better, the car seems more agile. Well Done guys!
I purchased my tyres for my BMW X5 from Tyroola, I have previously from them as thier tyre choices & prices are up there with the best. The whole process is made so easy on thier website. I would certainly highly recommend them!
Questions & Answers
silverstone tyres 265/65 17 inch
I don’t have silverstone tyres, sorry.
your opinion on silverstone estiva tyres please
I didn't buy those, i ended up buying Grenlande 215/55/18s.
Hi, I purchased a set of Pirelli Scorpion Zero All Season Plus tyres in June 2021 and now have a slow puncture on the front nearside. Does the hazard protection cover punctures for the first 12 months?
Get an answer from our members and Tyroola representatives
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