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 AI reviews summary 

The overall sentiment for Ozzy Tyres is polarised, though predominantly positive regarding sales and aesthetic outcomes. Customers frequently praise the competitive pricing, wide product range, and the expertise of specific staff members (notably "Hilly" and "Andy") in recommending wheel and tyre packages. However, a significant segment of reviews reveals critical failures in technical fitment, post-purchase support, and online order accuracy, with several users reporting serious safety concerns and difficult refund processes.

Pros
Staff Expertise: Specific team members are frequently highlighted for their deep knowledge of offsets and fitment, often correcting customer errors or finding rare stock to suit specific vehicle builds.
Pricing and Value: The business is consistently noted for offering highly competitive prices and "bargain" clearance deals compared to other tyre retailers.
Shipping Speed: Online orders often arrive ahead of schedule, with several customers in rural or interstate locations reporting overnight or 3-5 day delivery times.
Visual Results: Many customers are highly satisfied with the final look of their vehicles, noting that the wheel and tyre packages significantly improved their car's aesthetics.
Cons
Technical Fitment Issues: Multiple reports indicate wheels being supplied with incorrect offsets, leading to tyres rubbing against suspension or guards, and in some cases, wheels being "redrilled" or "butchered" to fit different stud patterns.
Poor Post-Purchase Support: When issues arise with warranties, damaged clear coats, or incorrect orders, customers report that the "Customer Service" email-only system is unresponsive and difficult to navigate.
Online/In-Store Disconnect: Recurring complaints mention misleading online stock/fitting availability, mismatched tyre brands being delivered, and high "restocking fees" (up to 25%) when attempting to return incorrect items.
Workmanship and Safety: Several users reported safety-related negligence, including loose wheel bolts, incorrect tyre pressures, and unroadworthy fitments that required third-party mechanical intervention to fix.
Verdict

Ozzy Tyres is a strong option for consumers seeking aesthetic upgrades and competitive pricing, provided the order is straightforward and managed by their highly-regarded specialist staff. However, the recurring reports of incorrect technical fitments and poor resolution of disputes suggest that customers should exercise caution and independently verify fitment specifications before installation.

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Ryan
RyanSA6 posts
 Pinned Online Store

Incredible value and service – Saw ads in social media, thought it just another 'too good to be true' click bait promotional gimmick. Other reviews were positive, store looked legit, so I ordered a set of wheels and tyres. They arrived in less than a week, no mean feat in these virus effected times, and look great on the car. Tyres are quality, rims are great. Highly… Read more ·  1

recommended. Threw in a little Lenovo smart screen gadget, which is handy and my son already figured out how to tell it to play his favorite tv shows so he's happy too. Dealt with Aaron, extremely helpful and easy to deal with.

1 Simon  · Absolutely garbage products, cheap nasty Chinese rims, do not waste your time, horrible customer service
5 Percy  · Very happy to do business with them and I wouldn’t hesitate to recommend them within or outside my family circle.
5 Justin Aylward  · Really good service at a great price Made the choice in tyres and rims easy Really happy with the new look !!
5 Mohamed  · Well instructions given and accommodating for me to stay in store plus advice for future with my car
5 Dereck  · Excellent service and helped source a very rare tyre! Thanks Sunny!
5 Dipen  · Thank you so much Andy for this wonderful rims really happy with the result. Anyone looking for new rims for car highly recommend Ozzy tyres.
Ian
Ian
  Online Store

Just terrible the way they pretend to ask questions in messenger when it's only a bott...I told then to get lost and the reply was nice choice so you want tyres with those wheels... bloody idiots

Ask the reviewer
neale_schroder
neale_schroderWA
  Verified WA, Welshpool

Went in for custom offset wheels When they were fitted were incorrect. Wanted me to pay another $1000 to get correct ones.after some discussion and a bad google review they said would fix.Got mags back 2 weeks later and still wrong. They dont know what they are doing and will try and lie there way out of it .DON'T USE THIS BUISNESS. Show details

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Jess J.
Jess J.NSW
  Verified Online Store

Super happy! I ordered a wheel & tyre package for my i20n online, the service was very good, I had a phone call that day to confirm, and the wheels were dispatched the next day and arrived overnight! Price was amazing, a very happy experience and will recommend!

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Reviews with attachments

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Murray
MurrayQLD2 posts
  Online Store

Amazing to deal with so helpful friendly and extremely fast service. We have bought all of our mag/tyre packages with you guys and have never been disappointed.

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Steve
Steve3 posts
  Online Store

After placing an order for wheels and tyres I was advised that these would not fit. Hilly was on to it and made recommendations for other styles. I ended up choosing the pro drag wheels which I was not aware came in 17x8. Hilly looked after the entire process and advised the where being picked and arrived 3 days later. Fitments spot on and looks great

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Ben  Stephens
Ben Stephens
  VIC, Carrum Downs

The team were amazing and very responsive to all my needs and there was a lot! I highly recommend Ozzy Tyres to anyone needing any tyre or wheel accessories! I mainly delt with Sunny and he was an excellent, we went above and beyond what was expected!

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Zed
ZedVIC
  Verified VIC, Geelong

A1 service from Shiv and staff at the Geelong store. Professional, knew their product, best price by far. Fitted on the same day I enquired. Highly recommend these guys. Show details

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JBACT
JBACTQLD6 posts
  Verified QLD, Ipswich

The team here were great - called me on the day the tyres and rims arrived and fit them the same afternoon. Will definitely be back here when the tyres need to be replaced again - and possibly for other things as well.

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llfcfootballdad
llfcfootballdadQLD
  Online Store

Ozzy Tyres online store a great experience. I ordered a rims and tyres package for my FPV GTP. I was contacted by Hilly who informed me that unfortunately the rims I wanted didn’t come in the offset required to suit my car’s Brembo brakes set up. He offered me a couple of other options for the same pricing. I went with the Hussla Zen gloss black… Read more

and chrome lip. Items were shipped direct to my home in a timely manner even being just a week out from Xmas. Very happy with the rims and tyres and the service and updates from Hilly and the team. Good work gang, highly recommend.

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Lucinda K.
Lucinda K.2 posts
  Online Store

Had the absolute pleasure of dealing with Hilley . He understood exactly what we were after and gave other options to choose from. We actually picked one of his suggestions. My partner is a mechanic and we will definitely be recommending ozzy tires . Also , got the best deal , we couldn't be happier.

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Riley O
Riley O
  VIC, Carrum Downs

Super nice staff, very formal and a wide variety or rims and tyres to choose from. Very satisfied and will definitely come back again for some more boots in time! Show details ·  1

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Tristan B.
Tristan B.
  Online Store

Hilly set me up real good with some awesome wheels

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Nathan j
Nathan jNSW
  Online Store

Second set of rims delivered overnight and fitted on car within 1 business day of ordering , can not be more happy with the service of Ozzy tyres an couldn’t be more happy or impressed with the customer service from Hilly , he goes above and beyond both times I’ve gone through him , treats u like a mate not a customer , Absoloute legend of a bloke and couldn’t recommend Ozzy tyres and Hilly enough

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Bradley A.
Bradley A.
  QLD, Ipswich

Great service and great quality tyres and rims. And recommend the break calliper colours turned out great

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Charlie Gett
Charlie GettVIC
  Online Store

I said it last time… I’d be shopping with Ozzy Tyres again and they always deliver! The customer service from Hilly and the Ozzy tyres team is quick and helpful. The product is always class and exactly what it’s worth. Thanks for the wonderful set of wheels Ozzy Tyres!

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Conrad Q
Conrad QNSW10 posts
  Verified Online Store

The guys at Ozzy Tyres, especially Hilly and the crew at Fyshwick were absolutely amazing. Excellent, professional and friendly advice and help from the start to the end. Can't thank these guys enough and will definitely deal with them again in the future.

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Joe F.
Joe F.NSW2 posts
  Online Store

Got my wheels and tyres package delivered yesterday. The first thing that impressed me was the way they were packaged to prevent damage in transit. No marks at all. I put the wheels on my vf commodore and what a transformation it made. They clear my hsv brakes no problem. The wheel nuts are great as well. I wouldn't hesitate in recommending Ozzy Tyres to anyone. They are great people to deal with.

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Luke C.
Luke C.
  Online Store

Rims look awesome and good quality tires come with them

Latest follow-ups

Darren Russo
Darren RussoSA3 posts
  SA, Woodville

Outstanding customer service from start to finish. The help from the boys in finding rims for my wife's 2026 X Trail was amazing. Thanks, guys, will definitely be back and highly recommend it if anyone needs rims or tyres for their car. Show details

 Follow-up  · Yes, they fit tyres and the wait time was a couple of hours, and they also do lowering and brakes. These guys are amazing, and the after-sales service is 100%. Highly recommend.

Dr J
Dr JQLD4 posts
  Verified QLD, Kelvin Grove

Got some mags fitted by these guys. Initially nobody bothered to measure the offset on my van even though I brought it up about not having the wheels sitting to far under the van like the stock wheels do.. Once the wheels arrived and were installed… Read more

it was clear that they weren't right. The store contacted their head office and the head office said that my van needs a .15 offset and sent 2 new wheels with the correct offset. But only for the back because the backed looked worse than the front.

However late last year I went to have new tyres put on the vehicle as the ones that came with the wheels created a lot of road noise. The tyre place called me to say the front wheels wouldn't turn to a full lock with hitting the inner guard and that it had been rubbing. They also questioned why Ozzy tyres put an offset only on the back wheels when they said Ozzy tyres would have been aware that the front needed to be offset as well to allow for the wheels to turn without hitting.

Ive emailed Ozzy tyres which they responded too asking for my receipt. I forwarded this to them, Ive followed up 3 times and got nothing back??

Hence why I'm wasting more of my time posting this review in the hope that nobody else puts their trust in these guys when they shouldn't.

I'm not sure what to do now, Ive tried using shims to push them out, but the bolts only allow a small amount before you can't get the thread on.. I'm now running the back wheels on the front, but that has caused them to rub on the outside of the guard and the back looks ridiculous so far under the van

 Follow-up  · Since I wrote the review about this company. The response or action taken by them is what you'd expect.. nothing. Shows they couldn't care less about there customers or their reputation

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JBACT
JBACTQLD6 posts
  Verified Online Store

Lucky it was a good price Ordered online on 21st, selected instore fitting. Online it clearly says fitting available in 2 days after selecting the preferred store, so expecting fitting today on 23rd. I called on the day I placed the order and they… Read more

said they should arrive to the local store on Friday 23rd so again expecting to be able to get them fitted in the afternoon. Then I receive notice that the tyres & wheels were only dispatched today on the 23rd and now expected arrival is 27th

Really unimpressed

 Follow-up  · Instore communications were fast - they called and fitted them on the day The team at Ozzy Ipswich are on the ball - next time I will deal with them direct as they would be quicker, more efficient and actually earn the sale(I believe your local store that fits then doesn't get the sale just the fitting fee)

Positive reviews

Ricky S
Ricky SNSW2 posts
  Online Store

Got a new set to go with our Sealion Seal, guys on chat were helpful in assisting with which ones to get. Ended up getting one of the new sets on clearance ata bargain price.

Michelle
MichelleVIC
  VIC, Carrum Downs

Thought I had a tyre puncture and took my car in In a mad panic as I am driving to Philip Island today for my son’s Wedding. After thoroughly checking all 4 tyres , no puncture was detected by the team. Very grateful for their honesty, and attention to detail and friendly, speedy service. Well done!! I will definitely recommend them for all the services provided. Go team :)

Sean H
Sean HVIC2 posts
  VIC, Carrum Downs

Been here two times now and both times they were able to offer same day service and the services they provided have been excellent. I will definitely be coming back and I will be recommending Ozzy Tyres Carrum Downs from now on. Show details

Negative reviews

John Papandreou
John PapandreouSA
  SA, Woodville

This was my first and last dealing with Ozzy Tyres. I just needed a new tyre for my Holden Captiva. They me waiting around for nearly 3 Hours !!! Didn’t talk to me or ask any questions when I asked what was happening they said “They didn’t realize my wheel was in the boot”!!! My cat is smarter than them Don’ go here walk away I will never go there again and I will as may people as I can not to go here Show details

Andrew S.
Andrew S.VIC
  Online Store

Misleading advertising and dishonest sales tactics. I ordered tyres online. The website advertised “1–2 days delivery”. After several days I had received zero tracking and zero communication. When I tried to cancel the order due to the delay, they tried to push mismatched tyres on me and wanted to charge a 25% restocking fee. They also told me… Read more

that OE tyres and standard tyres are identical inside, except for the OE stamp marking. This is completely false and misleading. The whole experience felt dishonest. I had to go through my bank to get a refund. Would not recommend buying online from Ozzy Tyres.

Jack
JackQLD
  QLD, Toowoomba

If less than one star was an option I’d take it. Absolutely avoid Ozzy Tyres Toowoomba, the online team are great but the poor excuse for a store manager [Name Removed] is another story. Imagine being told to get the fu&$ out of the store and not being given your already paid in full goods because you didn’t want him taking and keeping a photo of… Read more

your drivers licence, many other obscenities along with just poor and rude behaviour. Thankfully head office made him release the goods to me but still not acceptable. I would a billion percent avoid the Toowoomba store and [Name Removed]. I have a recording of the whole incident and have made a complaint to head office but have not got a reply. Very disappointing

Recent reviews

Susith F.
Susith F.VIC
  VIC, Carrum Downs

I’ve been to Ozzy Tyres Carrum Downs a few times and they always provide excellent service. The team is friendly, knowledgeable, and very helpful. They take the time to make sure everything is done properly and the quality of work is always great. Highly recommend!

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