MyBond

contact me if you want to start a class action I strongly advise anyone considering MyBond (also trading as MyBond Money, MyLoans360, New Money Lender Pty Ltd, etc.) to stay well away. My experience has been deeply frustrating and highly concerning. I borrowed $2,475, which included a hefty 24% fee upfront—only to find myself being asked to pay… Read more

back over $8,300, even after already making $5,940 in payments. That’s over $3,500 in profit for them and counting. I’ve made over 40 payments without receiving a single receipt or proper account statement.

What’s worse is their complete lack of transparency. My original agreement was with MyBond Pty Ltd, but I am now being contacted by New Money Lender Pty Ltd—a different ABN, different company, and likely a different credit licence—without any notice or consent from me. I was even asked to make payments to an account under a company name that, as far as I can tell, no longer exists.

After researching their structure, I found they operate under multiple business names, most only recently registered in 2025. This level of confusion seems intentional, and my bank has flagged one of their accounts as suspicious.

I’ve filed a formal complaint with APRA, and I encourage others to do the same. This company appears to be exploiting vulnerable renters with excessive fees and questionable business practices. Don’t be fooled by the friendly emails—this is not a trustworthy lender.

Absolutely disgusting service from chris – Absolutely disgusting company, got a loan for 2500 dollars, first payment was 600 dollars, 69 dollars per month administration fees..spoke with a customer representative by the name of Chris who refused to put me through to accounts and was very disrespectful and argumentative about it, to put is simply I've paid 2900 dollars to date to this company and still owe the 1200.. do the math..explains why he wouldn't put me through to accounts..

Horrible. Please seek something else – If I could recommend them less, I would. They have changed agreements and have stated that my current "contract" no longer applys. In the original documents this had no set limit, but rather when you moved out of the property or the lease expired. This has not happened at all. They charged a flat $300 fee and then $35 every month that you were… Read more

at the property, but have now changed this to a "loan" with a 49% fee pa. They have actively said on phone, that they have "grandfathered" my original contract and that to continue I must switch to this new plan or else I am subject to this loan.

Not to mention their services are abyssamal at best. Can't log into the website on phone to make said payment and required a call to make payments possible.

BEWARE! REPORT THEM TO AFCA – BEWARE! GO TO THE AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY IF THIS HAPPENS TO YOU, MYBOND ARE OPERATING ILLEGALLY. This company do not abide by their own contract terms! They change them without any warning and act illegally. They will suddenly demand you pay back the full bond, and place you and your guarantor in debt collection when you don’t.… Read more

They illegally increase charges outside of the contract terms and charge you additional payments, or the full bond, on multiple occassions and without any warning. They charge your bank account without authority and for payments you do not owe. They harrass you when they want money, and treat you disrespectfully or not respond at all, when you need them. Avoid at all costs as they trap you within a contract, and then change the terms and you can’t do anything about it.

Avoid My Bond – If I could zero stars I would. Used them for bond which was great at the time. Still in the property but they have now sent a demanding email wanting payment in full! First time I have heard from them in 18 months. Never have I been treated so poorly and have left very distressed over this situation. Even there web site has the terms and… Read more

conditions and when I rang to point out the clauses I was told in no uncertain terms that they are no longer current. I was never notified of any change in their terms and conditions. AVOID AT ALL COATS!

Terrible people, terrible service – If I could give 0 stars I would, the level of unorganisation and lack of communication throughout this whole business is insane. Currently on a payment plan with 2 more payments remaining, all going to schedule and my friend and I both receive emails stating the whole amount is due in full, the fact that they allow stuff like this to your… Read more

“guarantor” is honestly embarrassing for no reason at all because no email was needed. This business doesn’t communicate, it harasses, with phone calls from some Raymond person who has no idea whats going on half the because Joshua never puts notes on the account.

AVOID- debits your acc after full repayment – Used for bond loan no issue Hounded 1 month BEFORE repayment due via multiple THREATENING calls/sms/emails *I REPAID in full on time* •DIRECT DEBITED MY BANK ACC FOR RANDOM AMOUNT AFTER I ALREADY REPAID IN FULL •REFUSED to issue receipt •NO RESPONSE via email •MyBond ACCOUNT is locked after repayment, so you cant check any acc… Read more

details/transactions •HAD TO BLOCK DD AUTHORITY & REQUEST REFUND VIA BANK

There are many other companies offering rental bond loans. Choose a different company and AVOID this one. THEY STEAL FUNDS AFTER YOUR REPAYMENT IN FULL AND BY DUE DATE.

RED FLAG EMOJI