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MyFi

MyFi

3.2 from 58 reviews · View Statistics
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Reviews

Previous
Next

Horrible experience

published

Initially this service was great, however once I settled my account and asked for confirmation of this I was ignored and taken on a ride filled with excuses. I still await manager details urgently.

Incentivised Review No
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It was easy to receive this loan and very grateful for the help when I needed it

published

- Customer service was very informative
- If payment was by Direct Debit a debt of $2.50 would incur if this was late and would be taken out on the
next payment other than this I did not incur extra costs
- Very satisfied

Incentivised Review No
Loan Start DateJanuary 2020
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Easy. Loan system quick response

published

The loan was easy to get and well. Planned out with easy repayments however can't get a hold of any body by phone and right at the end they said I hadn't paid the last payment and charge threw the roof interest . But it was fixed eventually and olny threw emails which where iin helpful and computer generated

Transparency
1/5
Customer Service
3/5
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Don't trust a loan shark

published

Dont trust this company they will impose penalties after penalties they have been involved in lawsuits regarding this matter never take a loan from this company or any associated companys $350 turned into a $887 loan

Transparency
1/5
Customer Service
1/5
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Already paid and still getting harassed

published

I paid my loan off and am still getting messages to pay even more. Have rung them twice today to sort this out, totally regret taking out this loan wish I never heard of these people

Transparency
1/5
Customer Service
1/5
Incentivised Review No
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Not worth it

published

The application process was a breeze but how else would a company who over charges and are expensive get their clients . My fees were ridiculous, customer service was non existent and their were so many inconsistencies. Tried to pull the wool over you when you miss a payment . Wouldn’t recommend this company to anyone . Not worth the time and frustration

Transparency
1/5
Customer Service
1/5
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Takes you on admin goose chase so you end up paying more fees

published

This was a $150 loan that turned into over $1000.00 in repayments.
-Customer service is almost non-existent. by the time they got back to me I had incurred multiple penalties.
-There were many unexpected costs.
-Overall terrible experience. DO NOT USE THIS FINANCE COMPANY

Transparency
1/5
Customer Service
1/5
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Next

Expensive

published

Super expensive and ridiculous fees. It seemed like the loan was never going to end. I would stay away and look for cheaper options if you need a loan- $250 turned into over a thousand dollars easy. Stay away!

Transparency
2/5
Customer Service
3/5
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Short term loans

published

Call centre were misleading and fave wrong information. This company trys to scam there customers and make them feel dumb and they are at fault. Over charge overall terribke experience with myfi services would never recommend or use ever again

Transparency
1/5
Customer Service
1/5
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Awesome Service

published

Very impressed with the service provided by Myfi. I got myself into a bit of strife and they went above and beyond the call of duty to help me out. Would recommend to anyone.

Transparency
5/5
Customer Service
5/5
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Fantastic service

published

Cannot fault the service
Everything was very clear in regards to costs etc.
very satisfied with the loan overall it served the purpose at the time and would use again short term

Transparency
5/5
Customer Service
5/5
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Andrew
AndrewGreater Melbourne (Inner), VIC

Stay Away ! Dangerous!!!

published

Stay away !!! I got a loan paid it in full and a lot more than I was supposed to pay now im getting hassles from debit collectors even though I paid it.

Transparency
1/5
Customer Service
1/5
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Short Term Loans

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Logical

published

If you pay your Bills on time there are no hassles. They always remind you when the next payment is due.
Very good customer service skills and very easy to apply.

Transparency
4/5
Customer Service
4/5
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Very very good! Transparent and Fair.

published

My experience was absolutely great. Especially just getting over the Xmas and New Year hump. MyFi made it easy for me and having access to the online also helped me to watch my account. I actually paid it off before as the "payout" figure was too hard to resist.

Transparency
5/5
Customer Service
5/5
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Crap and dangerous

published

Terrible customer service. Borrowed 300 dollars ended up paying 1600 for it. Then they didnt update that that i payed the final fee then wanted me to pay another one. Dont use myfi

Transparency
1/5
Customer Service
1/5
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Questions & Answers

Arti pal
Arti palasked

Thank u and direct debit cancelled now

No answers
Donna
Donnaasked

I am a past customer am I able to reapply

No answers
brenda
brendaasked

I need to know wether you will take 6 days to get back to me like cigno

1 answer
Pulgil Joseph
Pulgil Joseph
See all MyFi questions

Get an answer from our members

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