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MyFi

MyFi

3.6 from 42 reviews

See the Best Short Term Loans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(18)
(11)
(1)
(2)
(10)
  • Timeliness
    3.8 (19)
  • Loan Term 1.909 months
  • Cash Arrival1.214 day(s)
  • Loan TypeFixed Rate (7) · Line of Credit (3) · Variable Rate (1)
  • Transparency
    3.9 (21)
  • Customer Service
    3.8 (21)
  • Application Process
    3.9 (20)


Compliments where compliments are deserved...

published

While in the past, I have expressed my dissatisfaction with this company and the service that they provide, I am more than happy to give credit where credit is due...
The full professional service that I am pleased to say I received, was a total turn around to all previous dealings that I have had with this company. Hence forth, I will now gladly reuse and recommend your financial services to all that ask.

Transparency
Customer Service
Application Process

Jennifer R.

Jennifer R.

  • 2 reviews
  • Verified customer

Awesome!

published

Fast, efficient and excellent service.
No hidden costs at all, which is fantastic!
And i am very happy to give a 5* rating. and i don't usually give that out freely. :)

Transparency
Customer Service
Application Process
Timeliness
See all answers
Peter T.

Peter T.Greater Melbourne (Outer), VIC

  • 4 reviews

On a $350 loan this lot are trying to sting me $1050 after using a wrong account and costing me heaps in bank fees

published

$1050.00 on a $350 loan. Thieves! Do not use.
Hard to contact. Non understanding. Used wrong bankbaccout costing extra fees have sent many emails only ever to get extra costs added. Do not use

Transparency
Customer Service
Application Process
Timeliness
Loan Term 3 months
Cash Arrival1 day(s)
See all answers
2 comments
Peter T.
Peter T.
Peter T.
Peter T.

Use wallet wizard or Sunshine loans if you require a short term loan. Both are 1000 times better

they are good only had 1 problem

published

really good at what they do,
there was only 1 moment i had that wasnt bad cause they fixed it but not good either, and that was one of my payments didn't show on their computers but they had good communication and was sorted really fast


Cherie

CherieCentral Queensland, QLD

Although they came through for me in a pinch paying them was another issue

published
Transparency
Customer Service

Excellent Service

published

Fast and efficient. Took a while to get through over phone when needed however once through all runs well. No hidden cost as paid back before due date. Very satisfied.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Term 2 months
See all answers

Excellent service

published

Very prompt & excellent service hassle free.Very up front everything explained & easy to understand no issues whatsoever.overall very happy to give it a 5 star rating would highly recommend not often I give 5 stars.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateNovember 2019
Cash Arrival1 day(s)
See all answers

GREAT EASY RECOMMEND IT. : )

published

Great easy quick and very flexible. Thank you : ) what else can I say. Highly recommend thus service. Only thing I would change is the min of 30 words to lower.

Application Process
Timeliness
Loan TypeLine of Credit
Loan Term 2 months
Cash Arrival2 day(s)
See all answers

If I could rate lower I would.

published

Poor customer service. The women on the phone was so rude. This company charges way too much.
Change an extra $80+ for a late payment even though payment has been made.

Transparency
Customer Service
Application Process
Timeliness
Cash Arrival2 day(s)
See all answers

Amazing

published

Great customer service. Fare rates, no hidden fees. Perfect for anyone needing a short term loan. MyFI services were very good . I highly recommend their service to anyone. Also very easy weekly payments

Transparency
Customer Service
Application Process
Timeliness
See all answers

Completed with ease

published

Good customer service experience
No extra hidden costs
The rate was ok as for a short period so kept amount paid back to a lower amount. Would definitely use again should need arise

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateOctober 2019
Loan Term 1 months
Cash Arrival1 day(s)
See all answers

Absolutely disgusted blackmail me for leaving a bad review appalling

published

disgusting 365% interest rates you sign a contract saying you will pay x amount by direct debit only to have them message you after and say they no longer do it and this is now what you have to pay every weekcant get in contact with them unless you leave a bad review on here then they ring and promised discount if I changed my feed back and they were very aggressive about this I borrowed 200$ ended up paying back 750$ as that was not what I agreed but they changed contract

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Term 2 months
Cash Arrival1 day(s)
See all answers

The reviewer stated that an incentive was offered for this review


Lorilee

LorileeMetropolitan Adelaide, SA

Fast and simple

published

Fast and easy. Customer Service from processing to completion was easy, there was no stress at all. There were no unexpected charges involved, no surprises.
I would use MyFi Services again and recommend to anyone in need of quick funds.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateJuly 2019
Cash Arrival1 day(s)
See all answers

Quick and easy! Handy when an unexpected expense shows up

published

Awesome service and simple online tools. Just when my car needed work but i didn't quite have enough i was able to get a loan to help keep me on the road.

Transparency
Customer Service
Amanda braun

Amanda braunNorth Queensland, QLD

Good help

published

I think your loans help me when I need it and as soon as I wanted it, it really comes in handy at times where I'm struggling

Thanking you Amanda braun

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateOctober 2019
Loan Term 2 months
Cash Arrival2 day(s)
See all answers

Highly Recommended

published

Great lifeline for those who need help within an hour. In times of need wifi loans are there and if payments are never missed there are no problems. Although do beware they do change their systems regularly so keep in close contact with notifications or you could get behind though these can easily be sorted.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJuly 2019
Loan Term 3 months
Cash Arrival1 day(s)
See all answers

Stephen Serhan

Stephen SerhanSydney, NSW

Myfi loans are great

published

I like Cigno loans now trading as Myfi loans I would recommend to people in need of a short term loan You can either ring or apply online and the service is really top notch

Transparency
Customer Service
Application Process
Timeliness
See all answers

The reviewer stated that an incentive was offered for this review


Alan P.

Alan P.Mid West, WA

Life saver use are thanks

published

I have 3 gourges daughters which ain't cheap and Cigno has saved us many of times so thanks Cigno and thanks to the team there .cheers Cigno family your tops

Transparency
Customer Service
Application Process
Timeliness
Loan Term 2 months
Cash Arrival1 day(s)
See all answers

The reviewer stated that an incentive was offered for this review


Criminal organisation

published

These people are thieves. They keep taking money out of my account despite having already been repaid in full. I blocked them and they found other ways to sneak access to my account and they are difficult to contact..how are they getting away with this? It's daylight robbery, plain and simple.

Loan Start DateJuly 2019

Andrew

AndrewSouth East Queensland, QLD

Good service friendly staff

published

Cigno is great friendly and helpfull they help me with a loan for unexpected car repairs. All was good i then lost my job and while between jobs without work cigno were only to happy to helpfully set up a new repayment plan to suit my current lower income.. so repayments could continue at a loaer rate the extra cost associated was minamal.. very good company with great service

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Cash Arrival1 day(s)
See all answers

The reviewer stated that an incentive was offered for this review


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Questions & Answers

brenda

brendaasked

I need to know wether you will take 6 days to get back to me like cigno

No answers

brenda

brendaasked

do you take as long to get back to customers contacted cigno 6 days ago no reply

1 answer
Peter T.
Peter T.

Same company different name


Charlane

Charlaneasked

What Can I Do

No answers

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