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MyFi

MyFi

3.2 from 58 reviews · View Statistics

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Horrible experience

published

Initially this service was great, however once I settled my account and asked for confirmation of this I was ignored and taken on a ride filled with excuses. I still await manager details urgently.

Incentivised ReviewNo
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It was easy to receive this loan and very grateful for the help when I needed it

published

- Customer service was very informative
- If payment was by Direct Debit a debt of $2.50 would incur if this was late and would be taken out on the
next payment other than this I did not incur extra costs
- Very satisfied

Incentivised ReviewNo
Loan Start DateJanuary 2020
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Easy. Loan system quick response

published

The loan was easy to get and well. Planned out with easy repayments however can't get a hold of any body by phone and right at the end they said I hadn't paid the last payment and charge threw the roof interest . But it was fixed eventually and olny threw emails which where iin helpful and computer generated

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Don't trust a loan shark

published

Dont trust this company they will impose penalties after penalties they have been involved in lawsuits regarding this matter never take a loan from this company or any associated companys $350 turned into a $887 loan

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Already paid and still getting harassed

published

I paid my loan off and am still getting messages to pay even more. Have rung them twice today to sort this out, totally regret taking out this loan wish I never heard of these people

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Not worth it

published

The application process was a breeze but how else would a company who over charges and are expensive get their clients . My fees were ridiculous, customer service was non existent and their were so many inconsistencies. Tried to pull the wool over you when you miss a payment . Wouldn’t recommend this company to anyone . Not worth the time and frustration

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Takes you on admin goose chase so you end up paying more fees

published

This was a $150 loan that turned into over $1000.00 in repayments.
-Customer service is almost non-existent. by the time they got back to me I had incurred multiple penalties.
-There were many unexpected costs.
-Overall terrible experience. DO NOT USE THIS FINANCE COMPANY

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Expensive

published

Super expensive and ridiculous fees. It seemed like the loan was never going to end. I would stay away and look for cheaper options if you need a loan- $250 turned into over a thousand dollars easy. Stay away!

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Short term loans

published

Call centre were misleading and fave wrong information. This company trys to scam there customers and make them feel dumb and they are at fault. Over charge overall terribke experience with myfi services would never recommend or use ever again

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Awesome Service

published

Very impressed with the service provided by Myfi. I got myself into a bit of strife and they went above and beyond the call of duty to help me out. Would recommend to anyone.

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Fantastic service

published

Cannot fault the service
Everything was very clear in regards to costs etc.
very satisfied with the loan overall it served the purpose at the time and would use again short term

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Andrew

AndrewGreater Melbourne (Inner), VIC

Stay Away ! Dangerous!!!

published

Stay away !!! I got a loan paid it in full and a lot more than I was supposed to pay now im getting hassles from debit collectors even though I paid it.

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Logical

published

If you pay your Bills on time there are no hassles. They always remind you when the next payment is due.
Very good customer service skills and very easy to apply.

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Very very good! Transparent and Fair.

published

My experience was absolutely great. Especially just getting over the Xmas and New Year hump. MyFi made it easy for me and having access to the online also helped me to watch my account. I actually paid it off before as the "payout" figure was too hard to resist.

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Crap and dangerous

published

Terrible customer service. Borrowed 300 dollars ended up paying 1600 for it. Then they didnt update that that i payed the final fee then wanted me to pay another one. Dont use myfi

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It's pretty good but the interest ant great but helps u when in need of money

published

Yeah happy as an it's great help in time of need and they all so help with there call line people. Very easy to appreciate an website all round. Thanks team MyFi

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  • Verified

understanding and helpful

published

Honestly, I was abit slack when paying back my loan here and there but myfi was always understanding about it and would always break down my payments for me and anything else I asked for etc It was a pretty good experience personally and I do recommend it, I’m on minimum wage and work 20 hours a week so finding financial help with my job is hard but this company was a great help and affordable to pay back on my salary. Cheers

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Compliments where compliments are deserved...

published

While in the past, I have expressed my dissatisfaction with this company and the service that they provide, I am more than happy to give credit where credit is due...
The full professional service that I am pleased to say I received, was a total turn around to all previous dealings that I have had with this company. Hence forth, I will now gladly reuse and recommend your financial services to all that ask.

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Jennifer R.

Jennifer R.

  • 2 reviews
  • Verified

Awesome!

published

Fast, efficient and excellent service.
No hidden costs at all, which is fantastic!
And i am very happy to give a 5* rating. and i don't usually give that out freely. :)

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Peter T.

Peter T.Greater Melbourne (Outer), VIC

  • 4 reviews
  • 2 likes

On a $350 loan this lot are trying to sting me $1050 after using a wrong account and costing me heaps in bank fees

published

$1050.00 on a $350 loan. Thieves! Do not use.
Hard to contact. Non understanding. Used wrong bankbaccout costing extra fees have sent many emails only ever to get extra costs added. Do not use

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2 comments
Peter T.
Peter T.
Peter T.
Peter T.

Use wallet wizard or Sunshine loans if you require a short term loan. Both are 1000 times better

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Page 1 of 3

Questions & Answers

Arti pal

Arti palasked

Thank u and direct debit cancelled now

No answers
Donna

Donnaasked

I am a past customer am I able to reapply

No answers
brenda

brendaasked

I need to know wether you will take 6 days to get back to me like cigno

1 answer
Pulgil Joseph
Pulgil Joseph

Yes hi there umm I just want the put a block on cigno Thanks..... I've Took a loan from them long long ago and they've continued did a automatically Drawing without me knowing!!!!!! Yes So I Just wanted to put a big block!!! I will be very happy if you did so

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