Takes you on admin goose chase so you end up paying more fees
This was a $150 loan that turned into over $1000.00 in repayments.
-Customer service is almost non-existent. by the time they got back to me I had incurred multiple penalties.
-There were many unexpected costs.
-Overall terrible experience. DO NOT USE THIS FINANCE COMPANY
Short term loans
Call centre were misleading and fave wrong information. This company trys to scam there customers and make them feel dumb and they are at fault. Over charge overall terribke experience with myfi services would never recommend or use ever again
Cannot fault the service
Everything was very clear in regards to costs etc.
very satisfied with the loan overall it served the purpose at the time and would use again short term
Very very good! Transparent and Fair.
My experience was absolutely great. Especially just getting over the Xmas and New Year hump. MyFi made it easy for me and having access to the online also helped me to watch my account. I actually paid it off before as the "payout" figure was too hard to resist.
It's pretty good but the interest ant great but helps u when in need of money
Yeah happy as an it's great help in time of need and they all so help with there call line people. Very easy to appreciate an website all round. Thanks team MyFi
The reviewer stated that an incentive was offered for this review
- Verified customer
understanding and helpful
Honestly, I was abit slack when paying back my loan here and there but myfi was always understanding about it and would always break down my payments for me and anything else I asked for etc It was a pretty good experience personally and I do recommend it, I’m on minimum wage and work 20 hours a week so finding financial help with my job is hard but this company was a great help and affordable to pay back on my salary. Cheers
Compliments where compliments are deserved...
While in the past, I have expressed my dissatisfaction with this company and the service that they provide, I am more than happy to give credit where credit is due...
The full professional service that I am pleased to say I received, was a total turn around to all previous dealings that I have had with this company. Hence forth, I will now gladly reuse and recommend your financial services to all that ask.
On a $350 loan this lot are trying to sting me $1050 after using a wrong account and costing me heaps in bank fees
$1050.00 on a $350 loan. Thieves! Do not use.
Hard to contact. Non understanding. Used wrong bankbaccout costing extra fees have sent many emails only ever to get extra costs added. Do not use
Although they came through for me in a pinch paying them was another issue
Although they came through for me in a pinch paying them was another issue entirely 45 minute wait for customer service an issue the portal to pay didn't work so I paid via bank deposit and try to send a screenshot of my payment because I knew my payment was due only to be message not sent but has no problem sending me atleast 10 notifications reminding to pay multiple messages emails 3 long waits for customer service the longest being 45 minutes shortest being 10 as I unfortunately got disconnected before explaining I paid it for them to wish ...me luck for them seeing the payment that day was stressful to say the least but at the end of the day mifi came through with the funds when I needed it when others wouldn't I'm glad there's a happy ending where everybody got paid I just hope from a borrower's stand point it can improve or atleast learn from the shortfall in this experience and work on the issues raised
Very prompt & excellent service hassle free.Very up front everything explained & easy to understand no issues whatsoever.overall very happy to give it a 5 star rating would highly recommend not often I give 5 stars.
Questions & Answers
I need to know wether you will take 6 days to get back to me like cigno
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.