MyGenie XSonic Dry Wet Mopping Auto Robot

249$ Harris Scarfe. My only real complaint is with Harris Scarfe trying to tell me it was $990 off due to their grand opening. Trust me I knew the deal wasn’t that good and I googled prices, but it’s a dodgy sales tactic none the less!! Ok back to the Bot!!! Most people are paying around $250 for it, so I don’t quite get the complainers who are… Read more

going on about a lack of mapping functions. Well sorry robo vacs are routinely $1500-2500, so what do you want for your $250? The suction is brilliant at 1800Pa. Nice long brushes for skirting boards. Battery life is plenty long enough, and when it senses it’s going flat it will self dock which is funny to watch. It also slows down near furniture and people and speeds back up again when it’s no longer an obstacle. For something that is navigating by sheer guess work, I think it’s reasonably intuitive. It makes some odd decisions sometimes, like does half an area and then buggers off elsewhere, but it comes back and finishes the job! I’m not sure what programming that is but hey…again we are talking $249 on something that otherwise performs very well. I can see why mapping is important, I probably won’t let it run when im not home…mainly because if it gets into an area of the house I’m not prepared for, it might get some cables and the like…if it were mapped I could trust it to one area but this one really is a bit of a bump and go situation. But like I said it gets everything eventually and battery life is long enough for my medium sized house. Also does a good job on carpet. Now I hear they can glitch after a few months, I can’t speak to that but Harris Scarfe staff prewarned me and said a swap over with receipt is no issue. And apparently MyGenie customer care is good as long as you are contacting the correct country team. The mop wasn’t bad either! I mean it can only use the pressure it has in terms of the machine weight, but it’s great for an everyday clean. Long of the short, I work rotating shift, my husband also works dodgy hours, the vacuuming is the kids job and I can tell you that’s a term I use loosely, so the floors always looks rubbish till I get around to it. I now have floors that are always in a satisfactory condition for those surprise guests and for my own sanity. Moral of the story, expect a $250 product and you will NOT be disappointed. If you are paying $250 and expecting a Roomba….well sorry guys…that’s not how life is. If it does glitch in an unacceptable timeframe I will post. And yes I do plan to buy a mapping one in future but I think I’m happy enough now, so I’ll let this one live out its life expectancy and make sure I like robovac life without breaking the bank! As I said he doesn’t always make sense but let it go and it will do it all eventually, don’t expect to understand him on his first round or two lol! And if he gets flat as I said he will self dock…Suction very good though regardless. Although misses 90degree corners, but let’s face it, we are trying to fit a round peg in a square hole. The connectivity to phone was annoying but just follow the instructions and you’ll work it out. Personally I won’t be using that function anyway. All in all good purchase. Happy enough for the money, and thanks for making it this far if you did!

I purchased this unit from Spotlight. It went for about 12 months but now it continues to stop every couple of minutes and needs to be restarted. The cleaning schedule will not work when programmed in as per the manual. I have sent two emails to their customer support with no replies. I have also tried to purchase a new battery, thinking that this… Read more

will help, but they are not easily available (triangular prism shape) I would not recommend this unit. Pay a few hundred more for a Eufy (better vacuum, easier to program and customer service respond to requests).

good little machine for the price – great little vacuum, does the job. doesn't have a smart mapping function though, so it bumps into things and you just have to kind of leave it and hope it gets everywhere you want it to. Usually it does if you leave it on long enough (my house is around 120sqm total, and I usually have it clean most of the house when it's on). I don't use the… Read more

mopping function so I can't really comment on that. yes it gets caught on things, but I think that's normal for a robot vacuum cleaner, you just have to clean up things off the ground before turning it on. Dog and cat hated it at beginning but both got used to it.

Negative experience, bad support follow up for a product fault less than a year with minimal use – Contantly need charging all the time, it does half a small room(3x4) then needs charging, i can live with that as I just let it do it's thing. I use it for dust under the beds mainly once a month. Less than a year later, the battery won't charge anymore. Battery lights keep flashing. Won't charge from direct cable either. Tried contacting… Read more

support ABM Global Customer Service <customerservice@abmglobal.co> and told to fill in an online form https://www.abmglobal.cloud/ and upload proof of purchase, add fault details, photos etc. Two weeks later I only hear crickets.

It's ok – The was very well priced. Its does a pretty job but I didnt realise it doesn't map the area or work from a phone app. I would definitely look for those features next time I buy. I have dropped tissues in awkward areas to check where is goes to and it has always picked them up, so I am reasonably confident it is covering most of the aare. The mopping feature is just a light run over. Show details