Was higher but lost points
Easy to apply. Quick deposits but they lost points when they force you to tick accept to receive marketing. That should be a customer's choice. And not demanded by anyone
5 Star - Excellent
Amazing work in a really challenging situation during lockdown. During quarantine time MyPayNow made repayment arrangement with to split repayment. Excellent customer service, very friendly and helpful.
I am Happy to be a member at MyPayNow. Highly recommended, easy application and quick approval.
Rubbish rude service
Very rude customer service , not understanding, not satisfied customer at all they keep doing your head in all the time when you are late a bit never use them again.
Developer Issue & Harassment
On record of attempts to reach out in any appropriate channel of communication advertised in relation to unsuccessful debits as a result of AWST & AEST time of debit.
Whilst I appreciate a review can be damaging, to prevent others from feeling threatened by service and experience of limited ineffective communication of valuable payment advise following attempts to resolve or access a payment portal.
As creditor calls or notifications are helpful, apart from only receiving auto generated advise, I believe I received 2 calls in relation to th...is service at 11pm Awst hidden caller ID which was harmful and threatening. On final demand notice, finally receiving effective payment advise and provision of a contact number I was able to call and clear a full payment. In priority of return of outstanding payments, unfortunately due to time of debits, and recommendable feedback of allowing access to a payment portal via the app or by contacting customer service would be helpful in ensuring payments are available to clear.
Just awful to deal with.
There must be so many fake positive reviews on here for this to have such a high rating. Appaling customer service. Wont help with the simplest of things. When you do eventually get a response, it's of no help and more or less an automated response. It's like talking to a brick wall. There are plenty of these types of services out there, all better than this. Give this one a miss.
App won't let me pay back balance and referred to Debt Collector!
Terrible App. Tried to pay off balance a number of times after direct debit failed and button doesn't work. Keeps saying pay or risk it going to collection agency, and when I click on link it just refreshes to same page. MyPay Now wont give me bank details to pay off account and sent to collection agency ANR, even though in app button to pay now, is still there. It's faulty and so is the app. Dealing with collection agency runs the risk of being reported on my credit file as a result after I have done everything right. It's the My Pay Now app t...hat's faulty. One person at help centre said they would recall if I paid them on that day. Didn't see email reply until after the day. Emailed back and forth all day today saying if they called me I could pay today over the phone as every link they have sent me in the past to app doesn't work. Mypaynow refused insisting I deal with collection agency. Reporting to ASIC and Ombudsman and posting a cheque to pay outstanding amount.
Absolutely Useless and Unreliable in every way!
This app is a complete waste of time. I have experienced only problems ever since day 1, haven’t been able to use it. A BIG warning sign! DO NOT USE!
Payment into my account within 5 minutes
Excellent customer service, easy to contact and have queries answered. I have had to change my pay date due to being paid monthly salary.
Mypaynow have updated my pay dates as required no problem at all.
Never had an issue and super helpful
Very quick payments received.
Customer service have been great.
I've used mypaynow about 6 times and never had any issues.
One week I needed to split the repayment and they were happy to let me repay it over two weeks.
If you sign up with my referral code and cash out we both get $50 each for new users
Cant find previous salary deposit?
Just went to use the app for the first time after registering and having it a while. It said it cant find my previous salary deposit, and I must have two consistent deposits to access my money!!!! This is despite my salary being paid into my account religiously every two weeks. It says wait until after my next pay, but I won't need it then! This is ridiculous. So they wetn into my bank account, could see my last deposit but not the one before that. Hmmm, not sure I'll try and use them again.
Super convenient and cheap app. The money cleared my account within 30seconds of making the request. Can't fault the service - great work guys, would definitely recommend the service to others.
Unfortunately, you do not have enough transaction history showing in your bank account. We are unable to provide an advance until you have 70 days' worth of transactions. Please try again later I have been bank with my current bank for 20years would not recommend
Praying on the disadvantaged
This is the newest version of pay day loans. The company is praying on the most vulnerable in our community while claiming that they’re ‘helping people’. There are better ways to get short term financial help that doesn’t cost 5%. Stay away from them.
Great company easy application money is in your bank in 30 seconds haven't had any problems only problem is it takes 3 days before you can redraw after your payment go through which isn't really too bad other than that they're fantastic do what they say and look after you with minimum interest charge
Amazing product, way to access cash for very good rate
Really good product, and really shows how much pay day lenders have been ripping everyone off, nobody will go near cash converters or others with these guys around. Another case of a sector being completely upended by technology, also really shows that payday lenders are a complete rort when these guys can lend for 5% and cashies have been lending for 30%-40% ++
Questions & Answers
I cant login via facebook as I have previously. Error message saying App not set up, still in development.
Have tried updating App and Facebook with no luck.
Try deleting and reinstalling!! You can always contact them
Yeah tried that & didn’t work. In the end I emailed them & they promptly set me up for email login.
Hi there Cath, Our apologies for the delay in response. For all account enquires please reach out to our friendly customer service team via the HELP centre on the app or email@example.com so we can help assist you further.
Does MyPayNow check credibility?
No they don't your credit is verified by your ability to pay from your bank statement they are a fantastic company and the charges are very very small and reasonable
Hi there Gurwinder, Our apologies for the delay in response. For all account enquires please reach out to our friendly customer service team via the HELP centre on the app or firstname.lastname@example.org so we can help assist you further.
I tried to use this app after taking a break and it is not able to identify my last pay. This is not the first time it has happened.
Not sure chrissy!!
Ive never had a problem with them..
Maybe google their contact email and send them a message..
Sorry couldnt be more help
I have. Thanks anyway
Hi there Chrissy, Our apologies for the delay in response. For all account enquires please reach out to our friendly customer service team via the HELP centre on the app or email@example.com so we can help assist you further.
Get an answer from our members and MyPayNow representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.