NAB Car Insurance

NAB Car Insurance

 Verified
NAB Car Insurance
3.0

8 reviews

PositivevsNegative
63% · 53 · 38%

Value for Money
3.0
Customer Service
4.0
Timeliness
3.8
Job Satisfaction
2.5
Transparency
3.8

Reviews

8 reviews
Fletcher
Fletcher5 posts
  Comprehensive

Appears to be Fairly Straightforward

Have been with NAB for car insurance for a few year now and haven't had any issues. Fairly straightforward sign up process, and they are transparent about any increases that occur with yearly renewals. Was able to negotiate down the fee somewhat after a few years of increases, but note this is all through Allianz as the underwriter. Haven't needed to make a claim yet thankfully, so I don't have any comments on that side yet. Show details
Customer Service
Timeliness
Transparency
Jimmy Kingsley
Jimmy KingsleyCentral, SA49 posts
  Comprehensive

Nab Is Great

have had my Car insured with NAB (allianz) for several years now and I have always found them to be great, whenever I have called they have always answered any questions / quires I've had clearly and easily & your wait times and usually very short, just a couple of minutes if that.

And the cost of the premiums and very competitive for a mainstream insurance company, even when you choose to pay by the month (like I do).

I also have a caravan insured with them, and that is just as good Show details

sultan
sultanSydney, NSW4 posts
  Comprehensive

this is perfect

im new ,but i like to nab car insurance,im customer of nab bank.nab bank custmer servies is good,i like to car insurancefor nab full comprehensive,plese give me free quit for me. Show details ·  1
Customer Service
Clint
ClintGreater Melbourne (Metropolitan), VIC3 posts
  Verified Car Insurance

BEWARE! NAB WILL RENEW YOUR CAR INSURANCE UNLESS YOU CONTACT THEM AND NO EASY WAY TO SAY NO

NAB CAR Insurance will renew your insurance unless you contact them. And there is no easy way to say, hey I don't want to automatically renew car insurance with NAB. And they will charge you the same amount, no discount offer what-so-ever. That is why it is not worth staying with NAB. Show details
J1854
J1854Adelaide2 posts
  Car Insurance
daveden
davedenWide Bay-Burnett, QLD4 posts
  Car Insurance

simply

To be honest they are the same as all insurance companies like lawyers arrogant and just want your money luckily I have not had to make a claim just had to amend details

 Show details ·  1

jec051
jec051prefer not to say4 posts
  Car Insurance
katpaul
katpaul251 posts
  Car Insurance

Good

We have had NAB Car insurance for 8 years now. We have not had a problem with the customer service, even after a claim. When a quote for our second car seemed a little high they went to the underwriters and discussed this quote. They then came back with a lower figure. Insurance is comprehensive. Customer service has been excellent - they even put on more staff after Qld severe storms caused a number of claims.
Customer service after an accident was excellent. Our claim was dealt with promptly and efficiently. You can pay your premiums fortnightly at no extra cost.
It took a little long for an assessor to attend and confirm our quote so work could begin.

Questions & Answers

Thi Gai L.
Thi Gai L. · Car Insurance

I sold my car , how can I cancelle insurance on line

Louis Risso
Louis Risso · Comprehensive Car Insurance

I want a quote on RAV4 Cruiser Hybrid 2020 fully comprehensive

Maurice King
Maurice King · Car Insurance

I wish to renew motor insurance online.

daveden
daveden  

I always speak with someone by phone in case I have any questions

See all NAB Car Insurance questions

Details

Compare all NAB Car Insurance listings
CategoryRoadside Assistance Providers and Car InsuranceRoadside Assistance Providers and Car InsuranceRoadside Assistance Providers and Car Insurance
Other Insurance Types Offered Home and Contents, Landlord, Life and TravelHome and Contents, Landlord, Life and TravelHome and Contents, Landlord, Life and Travel
Coverage TypeComprehensiveThird Party, Fire and TheftThird Party Property Damage
UnderwriterAllianzAllianzAllianz
Legal Liability Cover Included up to $20 millionIncluded up to $20 millionIncluded up to $20 million
Roadside Assistance IncludedOptional ExtraOptional Extra
Reduced or Zero Excess Windscreen CoverZero Excess IncludedNot OfferedNot Offered
Choice of RepairerAllowedNot ApplicableAllowed
After Accident Care
Hire Car after an Incident

Optional, If the claim is accepted following an accident of your vehicle, your rental car will be arranged until:

  • your vehicle is recovered undamaged and you have been told of its location; or
  • your vehicle is recovered damaged and the damage is repaired; or
  • settle your claim by paying the agreed value or market value; or
  • for a maximum of 30 days ($100 daily)

Not Included

Not Included

Emergency Transport & AccommodationIncluded, up to $500Not IncludedNot Included
Towing Costs IncludedNot IncludedNot Included
Hire Car after a No Fault Accident

Not Included

Not Included

Not Included

Essential / Emergency RepairsIncluded, up to $500Not IncludedNot Included
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot ApplicableNot ApplicableNot Applicable
Hire Car after Theft

If the claim is accepted for theft of your vehicle, your rental car will be arranged until:

  • your vehicle is recovered undamaged and you have been told of its location; or
  • your vehicle is recovered damaged and the damage is repaired; or
  • settle your claim by paying the agreed value or market value; or
  • for a maximum of 30 days ($100 daily)

If the claim is accepted for theft of your vehicle, your rental car will be arranged until:

  • your vehicle is recovered undamaged and you have been told of its location; or
  • your vehicle is recovered damaged and the damage is repaired; or
  • settle your claim by paying the agreed value or market value; or
  • for a maximum of 30 days ($100 daily)

Not Included

Lock and Key ReplacementIncluded up to $1,000Not IncludedNot Included
Transit Cover Not ApplicableNot ApplicableNot Applicable
Trailer & Caravan CoverIncluded, up to $1,000Not IncludedNot Included
Child Safety Seats and PramsIncluded, up to $500Not IncludedNot Included
New-for-old Car Replacement

Replace your current vehicle with a new vehicle of the same make, model, engine size, features and paint type including any modifications, options and accessories, so long as it is available in Australia, provided:

  • have determined that your vehicle is a total loss;
  • purchased it new (or as a demonstrator model) from the manufacturer or their dealer;
  • your vehicle is financed, your financier has supplied their written consent; and
  • vehicle is less than two years old from when it was first registered at the time it is declared a total loss.

Not Included

Not Included

Personal Property CoverIncluded, up to $1,000Not IncludedNot Included
Uninsured Motorist Benefit Not IncludedIncluded, up to $5,000Included, up to $5,000
Accidental Loss or Damage
Malicious Damage / VandalismNot IncludedNot IncludedNot Included
FireIncludedIncludedNot Included
CollisionOptionalOptionalNot Included
Natural EventsNot IncludedNot IncludedNot Included
Theft or Attempted TheftIncludedIncludedNot Included
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Contact info for NAB Car Insurance

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