Navman MiVue700 Questions & Answers
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My Navman MiVue 770 safety dash cam has suddenly started telling me I am too close to the car in front when there are no cars ahead of me and also saying I am drifting out of my lane when I am entirely within my lane. It keeps telling me every 30 seconds so it is really annoying and the only way to shut it up is to unplug it. I have tried turning off all the voice settings and volume to 0 level (which is no volume) but it does not automatically save the settings and everything reverts back to ON. Please help me as I am about to toss it out the window and run over it.
Hi Kerry, Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Your self help resource does not cover this problem so no help there.
Hi Kerry, We apologize for the inconvenience caused. Please send an email to pcnsupportaus@navman.com.au with your full name, contact details, shipping address, device’s serial number, device’s date of purchase and place of purchase for further assistance.
Kind Regards, The Navman Team
I recently got into a car crash and am trying to access footage from that day. However, i realised that my Navman only has footage from the previous two days. Even after downloading a footage recovery software, for some reason, there is no footage whatsoever from that specific day. Why is that the case? The emergency record did not activate either.
Hi Donald, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
I purchased a DDR MiVue 700/730 and unfortunately I cannot see the LCD screen with my polarised prescription sunglasses. What can I do to fix this issue?
Hi campo54, Thanks for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
how to delet full card on mivue
how do I remove the speedindicator on a navman ddr mivue dashcam
Hi Swampy8, Thank you for reaching out to us! Regarding your query, there is no option to remove the speed indicator on the Navman Mivue 700. If you will have any other queries, you may also send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.
Thank you.
Kind Regards, The Navman Team
How do I set the dash cam to over ride old video to keep recording on a continuous loop all the time, I had an incident to review and the SD card was full of old video from when it was installed last year.
Hi Mark H, Thanks for reaching out to us! The dash cam should automatically over ride the old video when the allotted storage for normal/continuous recording has reached. While, incident/emergency footage is locked and can be found from the Even folder.
Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns.
If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Thank you, The Navman Team
thank you mick
Hi Nav Support, I used to receive notifications about speed cameras a medium distance away. However now none showup, GPS satellites seem normal and the alert settings dont seem to have changed. I cant recall when it stopped notifying me Regards Adam
Hi Adam, Thank you for posting your query. To properly isolate the problem with your Navman no longer showing safety camera alerts, please perform the following steps below. 1. Reset the device and reinsert the microSD card. You may click the link below for the steps. external link
2. Please ensure you are using a Micro SD card designed for use in Dash Cameras. Faulty or incompatible Micro SD cards can cause your device to not function correctly, may arise problems with the recorded files, freeze, and even cause the device to intermittently turn off or even not power on.
For more reading please refer to our FAQ external link
3. Check and update the firmware of the device. o To check the firmware version on the MiVue Dash Cam device, go to Settings > System > Version. The latest firmware version is VJ27.03.56.BN0OS. o If you don’t have the latest version installed, please refer to the link below. external link
If you have followed the steps above and you need further assistance, please contact our email support team at pcnsupportaus@navman.com.au and provide your Full name, Phone number, Shipping address, Model name, Serial number, Date and store of purchase.
Kind Regards, The Navman Team
Hi My camera has the caution symbol ( bottom right corner ) on all the time and will not go off. It also only sometimes records ?
Hi Boysie, Thank you for posting your query. With regard to your concern, the system indicator glows in green when the dash cam is charging. During charging, the indicator flashes in green and amber alternately while recording is in progress. If the device is not recording properly, please perform the troubleshooting steps below: 1. The problem may be due to an incompatible SD card. Below is the link for the list of recommended SD cards: external link 2. Perform Hard reset. For the steps, please refer to the link below: external link 3. Update the firmware of the device. You may download and install the latest version from the link below: external link
If you need further assistance, please feel free to send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
I have just purchased the MIVUE 700 on all the pictures it appears to show the whole screen filled with picture.
I can’t get mine to fill the whole screen it has a black bar down the bottom where the messages come up. Any ideas how I can get the picture to fill the whole screen ?
Hi Paul,
Sorry to know about that. Please send us a picture showing the problem with your device at PCNSupportAus@navman.com.au for us to properly assist you.
Thank you.
Kind Regards, The Navman Team
Hi there i Have the MiVue 700 and no matter what computer I connect it to none of the videos have sound, I have played with the setting and turned sound recording on, can you please give me some adivce
Hi Adam, Sorry to know about that. If you are using a Windows computer and MiVue Manager, we recommend updating/installing the codecs to further isolate the problem with MiVue Manager. Please refer below: Info: external link Direct Download Link: external link
Hope this helps! Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
my mivue700 seems to have frozen on the Warning screen & I cannot turn it off any help would be great
Hi WHAT HAVE I DONE, We are so sorry to hear that you are having problems with your dash camera. The first thing we would suggest is to charge the device via in-car power/AC adapter for 30 mins or 1 hr via USB cable to your computer. Then while on charge, perform a hard reset to the device by poking the reset hole beside the barcode sticker.
Please also ensure that you are using a compatible memory card. Problems such as these could be caused by a faulty or incompatible memory. More information can be found here: external link
Hope this helps. Otherwise, feel free to contact our support team on PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Thank you I could not get the reset button to work so I left it for an hour & it finally turned itself off I then plugged it in again & it works fine again
Hi WHAT HAVE I DONE,
That’s wonderful!
Please feel free to contact our support team at PCNSupportAus@navman.com.au if you have any other concern.
Kind Regards, The Navman Team
My MIVUE700 will not hold the dates or time that I enter in to it. It keeps reverting back to 2017 dates. Also I cannot get any sound and it does not record over old footage but just stops recording anything new once the MicroSD card is full but there is no warning that this has occurred. Can you offer any advice please? David
Hi stinger, Im sorry to hear about your experiences, though we have a couple of things we can do which should definitely help. may we private message you here to provide these steps? Alternatively, you may email us at PCNSupportAus@navman.com.au and we will do our best to assist you futher.
Looking forward to hearing from you. Thanks in advance.
Kind Regards, The Navman Team
Happy to message. Stinger
That is good to know, stinger!
We are looking forward to hearing from you soon.
Cheers! The Navman Team
My MIVUE700 will not hold the dates or time that I enter in to it. It keeps reverting back to 2017 dates. Also I cannot get any sound and it does not record over old footage but just stops recording anything new once the MicroSD card is full but there is no warning that this has occurred. Can you offer any advice please?
Hi stinger, We understand that. Would you mind if we send you a private message here with the troubleshooting steps that will help us isolate the problems? Your timely response would be greatly appreciated. Thanks in advance!
Kind Regards, Navman Support Team
Yes please
Hi stinger,
Thanks for your confirmation.
We have sent you a private message here. Please check your inbox
Kind Regards The Navman Team
Does pressing the event recording button save video from before the button is pressed? If so how long does it save prior to the button press? There is no mention in the user manual.
Hi TM,
Thank you for your question.
Upon testing this on our end, 15 secs before pressing the event recording button was saved.
Feel free to contact our team for any other concerns via pcnsupportaus@navman.com.au
Regards, The Navman Team
Hi, My Navman plays only 5 minutes of a recording which is about 30 minutes long? When i play back the MP4 recordings some won't work because it is not supported? How do i get my Navman to record all travel? Thankyou Leeanne
Hi Leeanne, For continuous recording, the video clips will be divided into 1 min, 3 min or 5 min. However, the recording will not stop between video clips. If you wish to change the video clip length, go to Settings > Video Recording > Video Clip Length.
To download and view footage from the dash camera onto your PC, kindly visit the link: external link *Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Hope this helps. Otherwise, feel free to contact our support team on PCNSupportAus@navman.com.au
Regards The Navman Team
I have a DDRMivue 700 that wont play back any sound recording
Dear Dale,
For online self-technical support, please visit our FAQ site: external link .
Alternatively, you can email our support team on PCNSupportAus@navman.com.au.
Regards The Navman Team
Hi, I’ve just put a Mivue700 in my car, & the 12v power socket in the car is not connected to the accessories, therefore has power to it even when the car is switched off. Is there any setting on the device that will allow it to stop recording & go into standby mode automatically when the car is parked, or will I need to either unplug it from the power source each time or switch it on & off manually, to stop it from recording when the car is parked at home overnight, etc?
I am looking at buying the ... Navman EZY400LMT 5" GPS Unit + MiVUE700 Dashcam Bundle. Can both be hardwired?
Hi Selenaj, We appreciate your interest in our products. To answer your question, yes, both units can be hardwired as long as you meet the voltage output required. Each unit needs a 5V/1A power adapter for them to work.
However, for the EZY400LMT, the traffic updates feature would not work as it must be plugged into power through the supplied Navman car power adapter. This adapter has a receiver antenna built in to it that allows the unit to receive live traffic information in real time, but must have a power supply in order to function.
For the MiVue700, you can buy and install a power box such as the MiVue Smart Box hardwired to your car’s battery. You may click one of the links below to purchase the MiVue Smart Box.
Australia: external link New Zealand: external link
Hope this helps!
For more information about our products, you may visit our websites: Australia: external link New Zealand: external link
For Downloads and Frequently Asked Questions: external link
Regards, Navman Support Team
Do you have to have the 700 plugged in at all times for it to work?
Hi Mel, Certainly, the device is designed to function only when connected to a constant power source. The battery’s function is to allow the device time to save the last video file to the SD card in the event of the power supply being suddenly severed.
For more information about Navman, go to external link or service.navman.com for downloads and frequently asked questions.
Thanks, Navman Support Team
No matter how many times I tell mine to format the sdcard, it reverts back to telling me to do it. Am I doing it incorrectly? Or does this mean something is wrong with it?
Hi Alice, If the device is constantly asking to format SD card, this error is a fault with the card already. It is recommended to replace the SD card to prevent this issue from happening again. Please ensure you are using a Micro SD card designed for use in Dash Cameras such as SanDisk Endurance series, Samsung Pro Endurance or Kingston Canvass Go. Faulty or incompatible Micro SD cards can cause your device to not function correctly, may arise problems with the recorded files, freeze, and even cause the device to intermittently turn off or even not power on.
For more reading please refer to our FAQ external link *Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Thanks, Navman Support Team
Hi
Im going to buy 1 navman Mivue700. And i have a MC SD micro 10 32GB. Can you tell me how long can i record with this MC in default setting?
Thanks
Hi Michael, A 32GB MicroSD card will be good for around 240mins of recording time (5hrs) once this is used up, the MiVUE700 will automatically record over the oldest recordings. please note; this does not include emergency/event recordings, which will reduce total recording time.
Thanks,
Senior Navman Support
Hello,
My Mivue700 does not appear to be looping (stops recording when MC is full), is there a setting that needs to changed?
Thanks Gary
Hi Gary, Thanks for posting your query. It might be the emergency recording. The emergency videos are automatically locked and will not be deleted once the memory is full. I suggest to backup your videos once a week.
For more info about our products, please visit service.navman.com or external link / external link
Regards,
Navman Support Team
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