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Navy Health

Navy Health

3.8 from 19 reviews · View Statistics
See the Best Health Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Navy Health

Reviews

3.8
19 reviews
  • Value for Money
    3.2 (5)
  • Transparency
    2.8 (5)
  • Customer Service
    3.0 (5)
  • Claim Resolution Time
    • <1 week (2)
    • 3+ months (1)
  • Claim ApprovedYes (1) · No (0)
Previous
Next
MsLadyK
MsLadyKGreater Melbourne (Outer), VIC
  • 3 reviews
  • 5 likes

Don’t bother - find someone else

published

They have no idea what they are doing. Pick and choose what they cover and when you call to ask them, they can’t tell you. Beyond frustrating and unhelpful, I would find somewhere else. I ended up giving up trying to claim for an operation because it was far to hard.

Value for Money
1/5
Transparency
1/5
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Amount cover us Very low

published

Been with NH all my life 40+ years , and so now is my family. I've noticed over the years they are decreasing the amount they cover with extras, and when they do cover things it's very " we will cover this part but not part" even if its the one procedure , and the total amount us very very small and the gaps are increasing. I fund also we can go many years without a claim and there is no rewards for that. Also we found we can't tailor out membership to our needs. It's now reached the point that with the Premiums increasing and the coverage decreasing we are beginning to question is it worth having.

Value for Money
2/5
Transparency
1/5
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Reviewer
Reviewer Adelaide
  • 18 reviews
  • 10 likes

Navy health has poor customer service

published
Value for Money
3/5
Transparency
2/5
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Beta
BetaGreater Melbourne (Inner), VIC
  • 4 reviews
  • 7 likes

Best Top extras in Australia

published

I switched from Defence Health because they cut all their benefits on extras and increase their premiums like no tomorrow. The customer service officer said it because we were losing money and from a business prospective I understood it. For a consumer, I switched to Navy Health premier extras and they do not cut their benefits. You get alot back and reasonable price in Australia.
Wanna know how? Compare the extras policy and you will see

Value for Money
5/5
Transparency
5/5
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The reviewer stated that an incentive was offered for this review

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kookypachooky
kookypachookyAU
  • 10 reviews
  • 7 likes

So glad I joined

published

Very happy with Navy health. Service is prompt and so easy to make claims. If not done directly by provider, all you do is open the app and take a photo of the bill. Benefits are paid promptly

Value for Money
5/5
Transparency
5/5
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Ian H
Ian HHope Island
  • 5 reviews
  • 8 likes

Watch the small detail on transfering in

published
Insurance claim madeYes
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Daddy
Daddy
  • 7 reviews

navy health ships to the top of the list of health funds

published

navy health is exceptional value, the benefits on hospital and extras are unmatched compared to other health funds, navy health have made a concerted effort to keep their premiums as low as possible so it is affordable, it is easy to set up just go online and your membership can be set up almost straight away their customer service is excellent they answer any questions almost straight away, compared to other health funds which leave you hanging on the phone for up to an hour, so five stars to navy health and feel safe and secure your health is in the best of hands so get aboard navy health and enjoy the trip to maintain good health.

Insurance claim madeYes
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Next
Leo
Leo
  • 6 reviews
  • 4 likes

Don't Bother

published

Terrible customer service, not very helpful, won't ever go back to this mob ! Asked them what cover I had for a quoted varicose vein op - they couldn't tell me. Told them I was doing CFTS and they advised me that I would get a rebate - never happened. Worst customer experience I've ever had. Abysmal ! Go elsewhere people !

Insurance claim madeNo
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Johnno P
Johnno PBrisbane
  • 5 reviews
  • 1 like
  • Verified

A health fund providing real value to members

published
Insurance claim madeYes
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Discount for Card Holders and not ordinary Members

published

Why does naval health offer membership to gold card holders when they are fully covered by DVA for all conditions.If you accept this offer you will have to pay membership fee when there is no need.White card holders are only covered for specific conditions so some people might find it needed.And they give you 10% discount if you join.What about discount to those who are members of Gold Card holders who have been members for many years.Naval Health needs to assist there existing members who are not card holders

Insurance claim madeNo
Mez
Mez

Yes,I agree

Mez
Mez

They are not the cheapest.If you shop around you will get better prices

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impressive $ returns ED

published

I was with my last insurer since 1985 , Every year I did a comparison with 4 other health funds, to check I was getting the best value for money, This year I added Naval health to my lists to check out, I hadn't heard of Naval Health before, I listed everything covered and $ returns, NH was $5000 more in returns than my current fund

Insurance claim madeNo
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ade
ademelbourne

ipressed

published

transferred from another fund which was charging more and providing less
very impressed with the service from the 5 staff I dealt with (in the 5 ph calls I made)
also influenced by looking at the reviews on various health funds

Insurance claim madeNo
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James
JamesCanberra Central 2601, ACT
  • 3 reviews
  • 4 likes

Terrible Customer service

published
Insurance claim madeYes
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GK
GKMELBOURNE
  • 24 reviews
  • 16 likes

The expertise of Navy Health

published

Been great to Family and I since 1983. They are always prompt and eager to help. I recently checked around a few other private health companies and asked "compare the market" The consultants advice, after several minutes , "stay where you are mate, noting else come within a bulls roar". Seeing the adverse comments that customers have of rival companies, I reckon he's correct.

Insurance claim madeYes
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Fast & Professional

published

Have been a member since 1980's never had a problem in the past 4 years had private hospital operations with hospital fees of over $25,000, yet always made to feel welcome.

Insurance claim madeYes
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Questions & Answers

pbeggs1
pbeggs1asked

member of navy health who is the closest dentist to Frankston linked to navy health

No answers
Platycat
Platycatasked

Is anyone able to get Navy Health Cover or is it only for people in the military ?
Thanks

9 answers
GK
GK

I understand that its only open for Serving Defence members, ex serving and Family of, and approved Defence contractors. You may wish to give them a call 300 306 289
https://navyhealth.com.au/

Platycat
Platycat

Thank you so very much GK, I will give them a ring though.

GK
GK

No probs, all the best.

Get an answer from our members and Navy Health representatives

Details

CategoryHealth Insurance
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  • AHIFC: NHB

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