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AIA Health Insurance

AIA Health Insurance

4.8 from 10 reviews · View Statistics

Health Insurance Guide for 2020

The decision to take up private health insurance can be a very involved process, and the factors that go into your decision will be unique to you. Your first dip into the policy selection process can be pretty overwhelming, so this guide will help lay everything out for you as plainly as possible to get you on your way.

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Reviews

4.8

10 reviews
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.5 (8)
  • Transparency
    4.5 (8)
  • Customer Service
    4.8 (9)
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John Z.

John Z.Greater Melbourne (Metropolitan), VIC

Love my AIA app!

published
Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeNo
Plan CoverageHospital and extras
Coverage TypeFamily
Under 30No
See all answers
MICHELLE H

MICHELLE HPerth, WA

  • 2 reviews

If you a company that rewards you and your health... this is the company you want to deal with

published

My Policy is good value and the rewards help me stay focused on my health
No claims todate as I just joined
I have just switched over to this health insurer

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeNo
Plan CoverageHospital and extras
Coverage TypeCouple
Under 30No
See all answers
Oli

OliSydney, NSW

Excellent Transaction

published

I think Simon was excellent in providing assistance to me when switching from my previous insurance to AIA. It wasn't a pushy kind of sale and he provided me with great options.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeNo
Plan CoverageHospital and extras
Coverage TypeSingle
Under 30No
See all answers
Health Insurance

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Changing from other provider

published

Kylie was great to deal with, not pushy in anyway, provided easy to understand information, rang when she said she would - brilliant customer service. $900 per year cheaper than our previous insurance.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeNo
Plan CoverageHospital Only
Coverage TypeFamily
Under 30No
See all answers

Omar was excellent he explained all the different options I can take and he made sure I understood every single one

published

I think the policy a good value for what it covers
And it covers my health needs and my kids health needs
And it help if you are a AIA member

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeNo
Plan CoverageHospital and extras
Coverage TypeSingle Parent Family
Under 30No
See all answers
Reg

RegGreater Melbourne (Outer), VIC

  • 2 reviews

Great service

published

Changed over my health insurance to AIA, offered a lot more benefits and incentives. Much cheaper and you can customize to your needs. Great customer service they were very informative and not pushy.

Customer Service
Incentivised ReviewNo
Claim MadeNo
Plan CoverageHospital and extras
Coverage TypeSingle
Under 30No
See all answers
Deborah

DeborahMetropolitan Adelaide, SA

First time Private Health customer

published

As a boomer who has never signed up for private health I found Simon very patient and helpful. He created a package that works for me and gave me time to consider, there was no pressure. Just starting out so can’t comment on making a claim however it was an easy set up!

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeNo
Plan CoverageHospital and extras
Coverage TypeSingle
Under 30No
See all answers

Well done A1A

published

Very informative and helpful staff they explained the cover and added value in detail and were very patient in answering my many questions . They put me at ease and I am confident that I made the right choice in changing to A1A.

Incentivised ReviewNo
Claim MadeNo
Plan CoverageHospital and extras
Coverage TypeSingle
Under 30No
See all answers
GRB

GRBDarwin, NT

Non-pushy and respectful sales & support team.

published

We signed up after comparing numerous providers for our private health care. Their sales and support team were so far professional, respectful. knowledgeable and supportive. We can´t comment on the actual service provided or delivered, as we have not used any of these yet because we only enrolled 3 days ago- This why we chose only 3 Stars instead of 4 or 5. From personal experience it is hard to judge and evaluate alone by the policies, website-design or statements made. We are trusting our intuition from the discussions we have had with them on the phone. Time will tell.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeNo
Plan CoverageHospital and extras
Coverage TypeCouple
Under 30No
See all answers
Health Insurance

Find out how AIA Health Insurance compares to other Health Insurance

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Spider

SpiderGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Changing from another Private Health Provider

published

As a long term member of Hawthorn and the association with AIA it was opportune as I have been dissatisfied with the increases and responses from my previous provider and while nearly accepting "oh well that's how it is" I called and spoke to Nicole and honestly there was no pressure and yet by the end of the phone call had changed feeling that "no that isn't how it has to be"!!!

Value for Money
Transparency
Customer Service
Claim MadeNo
Plan CoverageHospital and extras
Coverage TypeSingle
Under 30No
See all answers

The reviewer stated that an incentive was offered for this review

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