1 photo
Teachers Health Fund

Teachers Health Fund

2.1 from 112 reviews · View Statistics
See the Best Health Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Teachers Health

Reviews

  • Value for Money
    2.7 (43)
  • Transparency
    2.2 (40)
  • Customer Service
    1.9 (49)
  • Claim Resolution Time
    • <1 week (8)
    • 1-2 weeks (7)
    • 2-4 weeks (4)
    • 1-2 months (2)
    • 3+ months (1)
  • Claim ApprovedYes (15) · No (12)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Elyza H.
Elyza H.Sydney, NSW

Waiting too long

published

Good value, was a member for 15yrs, taking too long to recieve my member number. No dates or time references given for when i will recieve my member number. Lady on phn didn't know how long it would be till I got my member number. When I signed up it said I was covered from that day and that it would only be 5 days till I had my member number etc. Lady on phn had no idea when this would happen. Not enough correspondence

Incentivised Review No
Claim Made No
Teachers Health
Teachers H.Teachers HealthSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Helen H.
Helen H.Sydney, NSW
  • Verified

The App

published

The App is useless for necessary info. ie when payment is due and how much is owing ans access to messages should be available at a glance. Instead it asked me to sign in again!! Please fix. It's been years of inefficient app.

Value for Money
2/5
Transparency
1/5
Teachers Health
Teachers H.Teachers HealthSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Astute Customer
Astute CustomerSouth East Queensland, QLD
  • 4 reviews

App is useless/inaccessible. Phone service horrendous waiting time and callback never happened

published
Transparency
1/5
Customer Service
1/5
Teachers Health
Teachers H.Teachers HealthSend a private message
Astute Customer
Astute Customer

Please note/re read my complaint. I did request a “callback.” It never occurred

Similar opinion? Write a review on ProductReview.com.au!
ron bridges
ron bridgesWide Bay-Burnett, QLD
  • 2 reviews
  • 1 like

100 Year War Was Short Compared To Current Wait Times

published
Transparency
5/5
Customer Service
2/5
Teachers Health
Teachers H.Teachers HealthSend a private message
ron bridges
ron bridges
Teachers Health
Teachers H.Teachers HealthSend a private message

Hi Ron, thanks for the update. We're sorry to see you go. I have passed on your details to the memberships team, and someone will be in touch.

Thanks,
Miriam

Similar opinion? Write a review on ProductReview.com.au!
Health Insurance

Find out how Teachers Health Fund compares to other Health Insurance

Know better, choose better.

Compare all

Horrible Service

published

Been with them 5 years and will be changing funds ASAP. They have a horrible service and won’t properly explain what you can claim over the over the phone.

Example: We phoned teachers health about doing an antenatal class as we saw this was covered as an extra. When we tried to claim it was denied and we were then told the one we paid for wasn’t approved as it was an online class (but everything is online during the pandemic). When we called prior to paying for it we were given no instructions of what an “approved” course would be or asked to name the course to check if it was approved or not.

They hide behind the usual legal jargon to get out of paying. There’s no service whatsoever!! Go with a different fund.

Value for Money
1/5
Transparency
1/5
Teachers Health
Teachers H.Teachers HealthSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Great cover

published

I’m a new member. I extensively researched fund options, and Teachers Health has competitive rates with superior benefits. The assistance and ease of joining up were exemplary! Thank you. Great product

Value for Money
5/5
Transparency
5/5
Teachers Health
Teachers H.Teachers HealthSend a private message
Similar opinion? Write a review on ProductReview.com.au!
rylie
rylieHunter Region, NSW
  • 4 reviews
  • 1 like

Terrible service - extremely dissapointed after being life long member

published
Value for Money
1/5
Transparency
2/5
Teachers Health
Teachers H.Teachers HealthSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Super Funds Awards 2022!

A good super fund can make a substantial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2022.

Wendy Z.
Wendy Z.12 Jan 2022
super-funds-awards-2020
Credit Card Awards 2020

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.19 Nov 2019
credit-card-awards-2020
Australian Government Rebates & Incentives for Private Health Insurance

There are a number of government rebates, discounts, and additional charges that could apply to you when taking out private health insurance. We've outlined the main ones here so you don't have to dig through all the research yourself.

Nathan S.
Nathan S.7 Feb 2020
australian-government-rebates-incentives-for-private-health-insurance
Next

No code generated

published

Disappointed. I tried to log on to the App but it requested to enter digits or code sent. But there were no code sent. I tried to resend many times to no avail and teachers health office closed on Christmas holidays.

Incentivised Review No
Claim Made No
Teachers Health
Teachers H.Teachers HealthSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Robert Stuart
Robert StuartSydney, NSW

Apart from one area of confusion, very happy

published

Yes - it covered what my family needed and the claim was resolved very promptly. I have been a member for just on 2.5 years. My Teachers Health contact (rep) was outstanding.

Value for Money
4/5
Transparency
4/5
Teachers Health
Teachers H.Teachers HealthSend a private message

Thanks for your feedback, Robert! We're so happy to hear that you've had a great experience and have continued to stay with us as happy members. Cheers, Miriam

Similar opinion? Write a review on ProductReview.com.au!
Health Insurance

Find out how Teachers Health Fund compares to other Health Insurance

Know better, choose better.

Compare all
Sirro
SirroSydney, NSW
  • 8 reviews
  • 4 likes

Great service.

published

You get better value with your claims then with most of the big companies. Having their own dental and optical offices isa nice touch, very easy. Can take a while for this to get processed though but the street are ultimately very nice and helpful.

Value for Money
4/5
Transparency
4/5
Teachers Health
Teachers H.Teachers HealthSend a private message
Similar opinion? Write a review on ProductReview.com.au!
David S.
David S.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Amateurish and disspointing

published
Customer Service
1/5
Incentivised Review No
Teachers Health
Teachers H.Teachers HealthSend a private message
David S.
David S.
Similar opinion? Write a review on ProductReview.com.au!

Disappointing.. but they came through in the end

published
  • Thumbnail
  • Thumbnail
Value for Money
4/5
Transparency
2/5
Teachers Health
Teachers H.Teachers HealthSend a private message
Nick
Nick
Nick
Nick
Similar opinion? Write a review on ProductReview.com.au!
Health Insurance

Find out how Teachers Health Fund compares to other Health Insurance

Know better, choose better.

Compare all
Jasmine
JasmineMelbourne
  • 2 reviews
  • 3 likes

Website is out of date and hard to contact

published

Only pictures of white people on their website. The world also includes Chinese, African, Indian, Indigenous Australian people...
Tried getting in touch with them and it is impossible. Joining is regretful

Value for Money
1/5
Transparency
1/5
Teachers Health
Teachers H.Teachers HealthSend a private message
Similar opinion? Write a review on ProductReview.com.au!
jeli
jelisydney
  • 12 reviews
  • 5 likes

Top hospital for 25 years. First time i go into hospital and nothing is covered?

published

i feel sick at how much money I've wasted with this health fund. Just had surgery (hysterectomy/tumour removal) with one night in hospital. I got $133 back. Im $6000 out of pocket. What was the point of having this cover?

I'm always out of pocket on dental too. No gap-free dental offered outside of capital cities.

Customer service just said that's how it is. Garbage.

Value for Money
1/5
Transparency
1/5
Teachers Health
Teachers H.Teachers HealthSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Anna
AnnaMetropolitan Adelaide, SA
  • 2 reviews
  • 1 like

Pointless!!

published

All the responses recieved for complaints are pointless because nothing changes
The process of claims is ridiculous with longer than usual waiting periods I am still waiting...transparency of what can be claimed is certainly not there as it is confusing
Am honestly asking what do we pay for?
Emailing teachers health is also pointless they say they will get to you within 4 days Nothing...Absolutely fed up with THF definitely would not recommend!!

Incentivised Review No
Claim Made No
Teachers Health
Teachers H.Teachers HealthSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Jasmine
Jasmineasked

Has anyone used teachers health for pregnancy?

No answers
Cheryl Dillon
Cheryl Dillonasked

Is it possible to fill in a claim form online, without printing out the claim form?

1 answer
Teachers Health
Teachers H.Teachers HealthSend a private message
Catherine
Catherineasked

Hi I am a teacher and looking at transferring from Medibank Private where I have been for over 30 years to THF, however there seems to be so many negative comments in the reviews. This is not real reassuring when you are about the change cover from a fund you have been in for many years.

Regards
Catherine

No answers
See all Teachers Health Fund questions

Get an answer from our members and Teachers Health representatives

Details

CategoryHealth Insurance
Visit official website
  • AHIFC: NTF

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.