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Queensland Country Health Fund

Queensland Country Health Fund

4.8 from 182 reviews · View Statistics
See the Best Health Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Queensland Country Health Fund

Pros

Great value for money
Smooths claims process
Attentive and well-informed staff

Reviews

4.8
182 reviews
  • Value for Money
    4.6 (135)
  • Transparency
    4.8 (122)
  • Customer Service
    4.9 (139)
  • Claim Resolution Time
    • <1 week (59)
    • 1-2 weeks (4)
  • Claim ApprovedYes (55) · No (3)
Previous
Next
happyshopper
happyshopperTownsville
  • 7 reviews
  • 3 likes

Best healthfund available

published

Good value, great staff. I have been with Qld. Country since 2011. I switched from a very large interstate health fund, but was looking for a fund for my son and his family and when I compared the coverage, I switched the next day. My whole family is with Qld. Country and are very satisfied. Dental service is great. Allows for major dental services at a very much reduced price compared to other dental practices.

  • Value for Money
  • Transparency
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Carole
CaroleNorth Queensland, QLD
  • 2 reviews

QCH excellent, counter service needs improvement

published

Yes, good value, claim resolved within 5 days, been member for 44yrs

  • Value for Money
  • Transparency
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Sandra Mccartney
Sandra MccartneyCentral Queensland, QLD
  • 4 reviews

The best health fund.

published

Originally joined in1973 then after 18 years a short break then 1992 to now.

  • Value for Money
  • Transparency
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Rhonda
RhondaNorth Queensland, QLD

Very helpful. A different way of looking at health funds.

published

Comparatively is the best out of all 4 funds I have been with.

  • Value for Money
  • Transparency
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Health Insurance

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Jo
JoSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Good service

published

I have have not investigated any other so I would not know

  • Value for Money
  • Customer Service
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good value and claims processed quickly

published

pol9cy was eay to set up and meets my health cover needs

  • Value for Money
  • Transparency
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Great product.

published

I feel the QCH offers value for money.
Staff are helpful and product knowledgeable. My husband and I have been members for 30 years.
Although we do comparisons between QCH and other funds from time to time we are satisfied that QCH provide us with good value for money.

  • Value for Money
  • Transparency
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Next
Sue
SueSouth East Queensland, QLD

Great customer service and best value for money health insurance.

published

Great value for money policy. I have been a member since 1984 and have found it to be best value in comparison to other health insurance.

  • Value for Money
  • Transparency
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Mary A
Mary ACentral Queensland, QLD

The best health fund.

published

Excellent value. Cl;aims are instantaneously resolved. I have been a member for 20 years.

  • Value for Money
  • Customer Service
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JimBar
JimBarCentral Queensland, QLD
  • 2 reviews

Great Review

published

1 - yes! ; 2 - no claim so far ; 3 - 1 month

  • Value for Money
  • Transparency
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My experience with QCHF

published

My claim was handled in a friendly and speedy manner and this has always been my experience with QCHF. I have been with QCHF for more than 30 years and I recommend it to everyone.

  • Incentivised Review No
  • Claim Made Yes
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Patrick Rochford
Patrick RochfordSouth East Queensland, QLD
  • 2 reviews

Great Health fund

published

Good fund excellent coverage for all of our needs, excellent staff and service nothing is too much trouble. Claims handled quickly and easily. very happy with the funds performance. Long time member, sine the fund first started.

  • Incentivised Review No
  • Claim Made No
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Health Insurance

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 Charles
Charles
  • 3 reviews

Have been with QCH since 1980 and have no intention of changing

published

The title says it all. Trying to make this extend to 30 words is both ridiculous and a waste of my time. I still have not reached 30 words it seems. Hooray, made it.

  • Value for Money
  • Transparency
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pberrett
pberrett
  • 6 reviews
  • 2 likes

Long time QCH member

published

My aunt from QLD put me on to this health fund. The premiums have always been good value, the service excellent and the coverage very good.

My only criticism concerns dental costs vs other extras. I wish I could forgoe a lot of the unnecessary allowance which I will never use and instead be able to put that towards big dental costs. When you are having several crows done the $1600 allowance only goes so far. It would be good if I could forgoe some of these other extras eg massage and instead put that towards dental. Alternatively it would be good if I could use some or all of my optical allowance for dental costs.

  • Incentivised Review No
  • Claim Made No
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Tarni K.
Tarni K.South East Queensland, QLD

Health insurance that actually cares

published

The QCHF team are small and local to Queensland. Any inquiries are always quickly resolved and the level of cover is significantly higher for a better price then other bigger insurance companies. Claims are easy to submit via the app and are always quickly processed.

  • Value for Money
  • Transparency
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Questions & Answers

MvdW
MvdWasked

Are there any constraints in joining QCHF from states other than QLD (Like NSW) ?

2 answers
Ken
Ken

I wouldn’t expect so. But give them a call. They are super-responsive, whether on-line or by phone.

Queensland Country Health Fund
Queensland CountryQueensland Country Health FundSend a private message

Get an answer from our members and Queensland Country Health Fund representatives

Details

Features

  • Queensland Country Health Fund offers cover for couples, families, singles, and single parents.
  • There are 2 hospital cover options - Vital Hospital (Bronze+) Cover (the lowest level of hospital cover) and Better Hospital (Silver+) Cover.
  • If you’re opting for Extras cover as well, there are 4 options: Young Extras (for infrequent use of extras), Select Extras, Essential Extras and Premium Extras, which is the most deluxe extras option you can purchase. Young Extras and Select Extras can both be purchased independently of Hospital Cover.
  • Other types of cover you can purchase include ambulance cover and corporate cover.
  • Accommodation benefits can be added to a policy, if you live in regional Queensland and you or a loved one have to travel to the closest city (Brisbane or Townsville) for medical treatment.
  • Age-based discounts of up to 10% may be awarded to 18-29 year-olds applying for health insurance.
  • Adult children up to 21 years of age are covered on a family policy, at no extra cost.

Points of praise

  • Policies are reported to be excellent value for money for the health benefits you receive.
  • There are reviews from long standing clients that have been with Queensland Country Health Fund since the 1980s and 90s. They are loyal to the insurer, and completely happy with their policy and the service they receive from the insurer.
  • Members new and old reported not experiencing issues when it came to claiming. According to reviewers, there is a high claim approval rate. Claims are also approved quickly and efficiently.
  • The friendly and helpful customer service staff were prompt at answering questions and attentive when it came to listening to members.
CategoryHealth Insurance
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  • AHIFC: QCH

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