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Queensland Country Health Fund

Queensland Country Health Fund

3.8 from 4 reviews

Reviews

3.8

4 reviews
5
(2)
4
(1)
3
(0)
2
(0)
1
(1)
  • Value for Money
    3.5 (2)
  • Transparency
    3.0 (2)
  • Customer Service
    3.0 (2)
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Renae

RenaeQueensland

  • 7 reviews

Customer service non existant

published
Transparency
Customer Service
Value for Money
Plan CoverageHospital and extras
Coverage TypeSingle
Under 30No
Claim MadeNo
See all answers
1 comment
Queensland Country Health Fund
Queensland CountryQueensland Country Health Fund
lotus7

lotus7Sydney, NSW

  • 21 reviews

Simply the best.

published

I have been a member of this fund for the top hospital, top extras cover no deductible since April 1990. Originally my family was in Townsville,then Brisbane and now Sydney. During that time major surgeries included cancer surgery, 2 hip replacements and 2 knee replacements in NSW Private Hospitals plus the in patient rehabilitation required each time.
I have never had a dispute with them and was completely satisfied with the benefits paid. They are approachable , quick to respond and extremely helpful Their coverage and benefits are superior to the other offerings in the market that I have been offered. The premium is quite expensive but in my estimation buys value for money.
On the basis of my experience I recommend this fund.

Transparency
Customer Service
Value for Money
Plan CoverageHospital and extras
Coverage TypeCouple
Under 30No
Claim MadeYes
Claim Resolution Time<1 week
Claim ApprovedYes
See all answers
1 comment
Queensland Country Health Fund
Queensland CountryQueensland Country Health Fund

Thank you so much for this wonderful review! We really appreciate your continued support.

Kudos to Queensland Country Health Fund

published

Big thank you to Queensland Country Health Fund for suspending my Private Health Insurance until October 2020. Always looking after their customers! Highly recommend them. They go out of their way.

Plan CoverageHospital and extras
Coverage TypeCouple
Under 30No
Claim MadeYes
Claim Resolution Time<1 week
Claim DateFebruary 2020
Claim ApprovedYes
See all answers
1 comment
Queensland Country Health Fund
Queensland CountryQueensland Country Health Fund

That is no problem at all Bron. Our aim is to always support our Members as best we can. Thanks for taking the time to write this review.

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Jessica

JessicaSouth East Queensland, QLD

  • 8 reviews

Good insurance and good value for money

published

We change from Bupa to them as they were way less expensive and offer kind of similar product. We change last months and already claim several item (PBS pharmacy and dentist) and they refund as expected in less than 1 business day. They are quite responsive to email and phone call. Nothing bad to say for the moment! Really happy we switch

Insurance claim madeYes

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