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Queensland Country Health Fund

Queensland Country Health Fund

4.8 from 78 reviews · View Statistics
Listing monitored by Queensland Country Health Fund

Reviews

4.8
78 reviews
  • Value for Money
    4.6 (59)
  • Transparency
    4.7 (54)
  • Customer Service
    4.9 (61)
  • Claim Resolution Time
    • <1 week (33)
    • 1-2 weeks (2)
  • Claim ApprovedYes (33) · No (1)
Previous
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Mervyn Newnham
Mervyn NewnhamNorth Queensland, QLD
  • 2 reviews

Competitive Cover And Great Staff

published

First class and friendly service, claims processed quickly and easily. Very competitive pricing and superior benefits to other funds i have looked at. I have been a member since 2010.

Value for Money
Transparency

great health cover

published

policy is very competitive in both price and cover provided. Staff assistance is professional and friendly. Queensland Country Health Fund is the best health fund cover I have ever had

Value for Money
Transparency

Simply the best

published

The best Health Society I have experienced in the processing of claims in a fast and timely matter and this is why I have remained a member since June 1980.

Value for Money
Transparency
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Great service at competitive rates

published

Claims are promptly processed, staff are knowledgeable and helpful, and the online platform along with the mobile app which I have just used for the first time are clear and user-friendly.

Value for Money
Transparency

Consistent service, smooth procedures

published

As a long term member my exposure to Queensland Country Health has covered a range of situations. Service has been consistently efficient and trouble free, including changing our address as well as supporting hospital procedure payments. Phone calls have always encountered pleasant and knowledgeable people responding; this contrasts with so many organisations that avoid personal contact nowadays. Rates are very attractive too.

Value for Money
Transparency

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Susanne Lee
Susanne LeeSouth East Queensland, QLD

Love the App

published

The app is so easy to use for claims and my claims are always promptly paid. The staff are extremely courteous and always very knowledgeable and very helpful helpful especially in relation to refunds.

Incentivised Review No
Claim Made Yes
Laura
LauraCentral Queensland, QLD

Best Health Fund in Australia by FAR

published

Not only are QCHF the cheapest on the market for me; their service is outstanding. It's just like you're speaking to a family member in a family business. I use my insurance cover a lot and there is never any issue with coverage in any hospital I've ever been in since I joined 5 years ago. Couldn't be happier!

Incentivised Review No
Claim Made Yes
Leanne Y.
Leanne Y.Far North Queensland, QLD

Excellent customer service, friendly, helpful & knowledgeable

published

My experience was fantastic, the ladies I spoke with were very helpful & there time for me was great , so nice to speak with people that take the time to explain what I needed and also smile and laugh !!

Customer Service
Incentivised Review No
Mike
MikeSouth East Queensland, QLD
  • 5 reviews

High quality service at a competitive price.

published

I have been a member of QCHF (and its predecessor) for over 40 years. The regular documentation keeps me abreast of my cover, the premium is competitive for the level of cover offered and the staff are always friendly and helpful while ensuring a speedy turn-around on claims.

Value for Money
Transparency
Health Insurance

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Wrex
WrexTownsville
  • 5 reviews
  • 2 likes

Great health fund

published

Details of my cover are easy to access and staff are always knowledgeable and helpful. Rebates make this policy good value and claim process is easy. I have been a member for over 20 years

Incentivised Review No
Claim Made No

Necessity of life

published

I have always had very helpful assistance when I needed it, either as a walkin or online. I'm finding online more useful than ever as I have moved and no longer live near an QCH Office.

Value for Money
Transparency
Marisa60
Marisa60South East Queensland, QLD
  • 4 reviews
  • 1 like

A great Health Fund!

published

Having lived in Canada for many years, it was very hard to adjust to a very different Health System on my return. I fretted at the cost of medical care. A friend suggested that I take a look at Queensland Country Health, and I was sold. A great company, with courteous people and great value for the money. I would recommend Queensland Country Health to anyone that is looking for a Health Fund.

Incentivised Review No
Claim Made No

Best policy I have had.

published

Policy is very good price compared to others.
All claims resolved in a very timely manner.
Been with this policy for about three years and saved $106.00 a month then Medibank and better coverage.

Incentivised Review No
Claim Made No
JEM
JEM
  • 4 reviews
  • 1 like

Excellent health insurance

published

Very easy to lodge a claim. And when you call the wait time is minimal. Professional staff to deal with. Good value for money as compared to my previous fund. I joined this fund after asking my podiatry clinic which fund offered the best benefit and never looked back

Value for Money
Transparency
John
JohnGreater Melbourne (Inner), VIC
  • 3 reviews
  • Verified

Personalised service hasn’t disappeared

published

Policy is excellent value for money. No one came near them in price, the closest was around $2000 per annum more in premiums. Telephone staff are extremely helpful and obliging. Thoroughly recommend that you give QCU Health a call or just jump online. It’s easy as !

Value for Money
Transparency
Health Insurance

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Read more reviews - page 2

Questions & Answers

MvdW
MvdWasked

Are there any constraints in joining QCHF from states other than QLD (Like NSW) ?

2 answers
Ken
Ken

I wouldn’t expect so. But give them a call. They are super-responsive, whether on-line or by phone.

Queensland Country Health Fund
Queensland CountryQueensland Country Health Fund

Hello, the good news is that while we do most of our business in Queensland, we are indeed open and welcoming for new members Australia-wide! For a quote or to speak with a member of our team about your specific needs, please give us a call on 1800 813 415 or visit queenslandcountry.health

Get an answer from our members and Queensland Country Health Fund representatives

Details

CategoryHealth Insurance
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