2Queensland Country Health Fund

Queensland Country Health Fund

4.8

333 reviews · Statistics

PositivevsNegative
98% · 3265 · 2%
Claim Resolution Time
  • <1 week (92)
  • 1-2 weeks (8)
Claim ApprovedYes (83) · No (6)
Value for Money
4.6 (233)
Transparency
4.8 (215)
Customer Service
4.9 (236)
Great value for money
Smooths claims process
Attentive and well-informed staff
See the Best Health Insurance in 2023 as rated by Australians on ProductReview.com.au.

Reviews

333 reviews
Youngy
Youngy North Queensland, QLD · 7 posts

The best fund we have been in !

Denis
Denis South East Queensland, QLD

Efficient and responsive

Beverly R.
Beverly R. Sydney, NSW

Great Australian health fund

Value for Money
Transparency
Customer Service
Linda
Linda North Queensland, QLD

Very glad we are with QCHF

Value for Money
Transparency
Customer Service
Health Insurance

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AD SUNSHINE COAST.
AD SUNSHINE COAST. South East Queensland, QLD

Superb Performance.

Nadene
Nadene North Queensland, QLD

Very happy to be with QCHF

Value for Money
Transparency
Customer Service
Bronnie
Bronnie South East Queensland, QLD

real people, real fast answers to any problems

Viv J.
Viv J. South East Queensland, QLD

QHC. excellent service on every claim

Marko Cimesa
Marko Cimesa

So far, so good

Value for Money
Transparency
Customer Service
Health Insurance

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michael6269
michael6269 North Queensland, QLD · 6 posts

QCHF Excellent !!!!

Harry Burbidge
Harry Burbidge
 · Verified

An excellent product and service

Value for Money
Transparency
Sgr
Sgr South East Queensland, QLD · 5 posts

Have direct contact

Value for Money
Transparency
Customer Service
Health Insurance

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Mac
Mac

This is the Health Fund that is just right for me.

Dianne
Dianne

Excellence

Janet
Janet North Queensland, QLD

Great customer service

Questions & Answers

MvdW
MvdW · 

Are there any constraints in joining QCHF from states other than QLD (Like NSW) ?

Ken
Ken · 

I wouldn’t expect so. But give them a call. They are super-responsive, whether on-line or by phone.

Queensland Country Health Fund (Old)
Queensland Country Health Fund (Old) · 

Hello, the good news is that while we do most of our business in Queensland, we are indeed open and welcoming for new members Australia-wide! For a quote or to speak with a member of our team about your specific needs, please give us a call on 1800 813 415 or visit queenslandcountry.health

Guest

Get an answer from our members and Queensland Country Health Fund representatives

Details

Features

  • Queensland Country Health Fund offers cover for couples, families, singles, and single parents.
  • There are 2 hospital cover options - Vital Hospital (Bronze+) Cover (the lowest level of hospital cover) and Better Hospital (Silver+) Cover.
  • If you’re opting for Extras cover as well, there are 4 options: Young Extras (for infrequent use of extras), Select Extras, Essential Extras and Premium Extras, which is the most deluxe extras option you can purchase. Young Extras and Select Extras can both be purchased independently of Hospital Cover.
  • Other types of cover you can purchase include ambulance cover and corporate cover.
  • Accommodation benefits can be added to a policy, if you live in regional Queensland and you or a loved one have to travel to the closest city (Brisbane or Townsville) for medical treatment.
  • Age-based discounts of up to 10% may be awarded to 18-29 year-olds applying for health insurance.
  • Adult children up to 21 years of age are covered on a family policy, at no extra cost.

Points of praise

  • Policies are reported to be excellent value for money for the health benefits you receive.
  • There are reviews from long standing clients that have been with Queensland Country Health Fund since the 1980s and 90s. They are loyal to the insurer, and completely happy with their policy and the service they receive from the insurer.
  • Members new and old reported not experiencing issues when it came to claiming. According to reviewers, there is a high claim approval rate. Claims are also approved quickly and efficiently.
  • The friendly and helpful customer service staff were prompt at answering questions and attentive when it came to listening to members.

2023 ProductReview.com.au Awards logo

Queensland Country Health Fund has taken out a 2023 ProductReview.com.au Award in the Health Insurance category! Reviewers thought the insurer provided professional customer service and represented great value for money.

CategoryHealth Insurance
Visit official website

Contact info for Queensland Country Health Fund

  • ABN: 18085048237
  • AHIFC: QCH

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