Queensland Country Health Fund
- queenslandcountry.health
- ✓ Verified company
333 reviews · Statistics
- <1 week (92)
- 1-2 weeks (8)
Reviews
The best fund we have been in !
QCHF pays more than most funds, Is very easy to contact, Staff are very friendly, accoommodation is even availble in some cities near hospitals for family members. We are very happy with QCHF.
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Efficient and responsive
Latest query a benefit answered quickly and without fuss. Easy to deal with
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Great Australian health fund
Very friendly staff who make you feel valued. Very easily understood and efficient. They get the job done!
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Very glad we are with QCHF
The rebate I get back from QCHF after a claim is often more than my friends get from their funds.
Whenever I phone, the staff are always very friendly and helpful and know their jobs.
Most of my claims are done through Hicaps at the surgery but I recently had to make a claim manually. I downloaded the app, submitted the claim and it was the easiest app I have ever used. In these days of hi tech, Thank You QCHF for keeping things simple for us to use
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Superb Performance.
We have been a member for nearly 50 years and QCH have never let us down.
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Very happy to be with QCHF
Setting up my health fund with QCHF was easy and quick, most of all it suits my needs. The staff were ever so helpful and made the whole process simple. There was no upselling or pushy sales techniques. I've been with QCHF for a few years with an Extra's policy but upgraded to the full health fund. I've always been happy with the service and results.
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real people, real fast answers to any problems
I recommend QCHF to anyone to anyone that cares to listen. Best fund I've ever been with.
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QHC. excellent service on every claim
I have never had a dispute with QCH in my years of membership
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So far, so good
Best policy on offer, face to face contact.
Haven't had a claim as yet, will let you know how it goes when I do. Member 11 months.
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QCHF Excellent !!!!
Always good service. The product is good and the staff are excellent
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An excellent product and service
An excellent product & extremely well serviced with professional staff .I have been with your fund approximately 20 years & claims & service are always handled in a professional manner when dealing with all staff members.It’s nice to feel you are receiving personal service which is rare nowadays and that gives customer satisfaction.
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Have direct contact
claims are simple to process and no long phone delays
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This is the Health Fund that is just right for me.
The policy was not only good value but easy to set up and was done locally..The ability to talk face to face with a Staff member when taking out a policy or making a claim makes life so much easier. I have not made a claim and have been with this company for under 12 months.
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Excellence
Staff always excellent. I have never wanted to change my health fund.
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Great customer service
Great service and good communication given when required to customers
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Are there any constraints in joining QCHF from states other than QLD (Like NSW) ?
I wouldn’t expect so. But give them a call. They are super-responsive, whether on-line or by phone.
Hello, the good news is that while we do most of our business in Queensland, we are indeed open and welcoming for new members Australia-wide! For a quote or to speak with a member of our team about your specific needs, please give us a call on 1800 813 415 or visit queenslandcountry.health
Get an answer from our members and Queensland Country Health Fund representatives
Details
Features
- Queensland Country Health Fund offers cover for couples, families, singles, and single parents.
- There are 2 hospital cover options - Vital Hospital (Bronze+) Cover (the lowest level of hospital cover) and Better Hospital (Silver+) Cover.
- If you’re opting for Extras cover as well, there are 4 options: Young Extras (for infrequent use of extras), Select Extras, Essential Extras and Premium Extras, which is the most deluxe extras option you can purchase. Young Extras and Select Extras can both be purchased independently of Hospital Cover.
- Other types of cover you can purchase include ambulance cover and corporate cover.
- Accommodation benefits can be added to a policy, if you live in regional Queensland and you or a loved one have to travel to the closest city (Brisbane or Townsville) for medical treatment.
- Age-based discounts of up to 10% may be awarded to 18-29 year-olds applying for health insurance.
- Adult children up to 21 years of age are covered on a family policy, at no extra cost.
Points of praise
- Policies are reported to be excellent value for money for the health benefits you receive.
- There are reviews from long standing clients that have been with Queensland Country Health Fund since the 1980s and 90s. They are loyal to the insurer, and completely happy with their policy and the service they receive from the insurer.
- Members new and old reported not experiencing issues when it came to claiming. According to reviewers, there is a high claim approval rate. Claims are also approved quickly and efficiently.
- The friendly and helpful customer service staff were prompt at answering questions and attentive when it came to listening to members.
Queensland Country Health Fund has taken out a 2023 ProductReview.com.au Award in the Health Insurance category! Reviewers thought the insurer provided professional customer service and represented great value for money.
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Contact info for Queensland Country Health Fund
- ABN: 18085048237
- AHIFC: QCH
Extra Information
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