Great Service & Product Knowledge
Rose listened to my query and advised me with knowledge and confidence.
I asked some probing questions and Rose undertook to check before advising me.
Great service from Rose and I am happy with my level of cover and the service provided by rtHealth.
Assisting with a claim
Karen was very helpful in sorting out my claim as it was missed for one reason or another.
Karen understood my problem and was very helpful in quickly resolving the issue.
I would highly recommend RT Health.
VERY THOROUGH, CLEAR, ENGAGING AND HELPFUL.
Robbie was very thorough and engaging. Nothing was too much trouble and he went through each detail with patience and clear knowledge. Robbie helped me change my cover with ease .... I would highly recommend Robbie as a contact person when dealing in these matters. Thank you Robbie. Your service was exceptional.
Knowledgeable and efficient
Robbie was fantastic at explaining the details of the different policies and my ability to save money when switch from Transport Health to
RT Health. Was patient and understanding with my questions.
I have been with RTHealth for over ten years. Always easy to deal with and helpful. Rose was excellent today in helping me change my cover to better suit my situation.
Great customer service and price!
Really happy with the customer service from Robbie! His service was quick, spoke clearly and was very helpful. Robbie was able to beat all quotes available from competitors. Great service
The Perfect Health Cover
Yes, the policy is of good value, as compared to others.
Robbie Dean, is an expert with his knowledge and advice and top of that, he was extremely patient,polite and clarified all my questions.
He is an asset to RT Health.
A breath of fresh air to receive prompt follow up and advice
Robbie was very competent and addressed all my queries regarding options with the establishment of our health insurance. It was so great to revive such professional service and not have to sit on a recoded message or call back repeatedly!!
Great service Zac was a great help to all my needs today.Thanks
52 years we have had insurance and looking forward for rt health to be able to assist us in all our claims with great results and easy help.Happy with our policy.
Fantastic customer service and great product features
I can highly recommend RT Health for exceptional customer service and a great product range. I've been a happy customer for 5 years. Thanks Robbie for your expert advice and help today!
Satisfied yet again
The RT Health staff member I dealt with today (Karen Kelly) was fantastic. She sorted everything out for me, and did so in a most professional and helpful manner, and with an excellent Demeanour.
I have happily been with RT Health for years. The policy is good value, with all claims being settled promptly. I am very happy with RT Health.
Robbie was excellent. Good value insurance and very easy to set up. Amazing customer service, answered all questions and was very helpful, patient and explained things well. Definitely would recommend.
Robbie provided excellent customer service
It was easy to join and my consultant, Robbie, provided excellent advice and customer service. He really listened to my needs. I have yet to lodge a claim, but I’m not daunted by it as I have been with other health insurers
Really great customer service
Robbie was informative and friendly. He helped me find a plan that was useful, cost effective and fitting for my circumstances. Really positive experience with using this service, thank you
The guy knows his stuff.
I enjoyed my experience with the complete process. The gentleman who took my call was able to advise me on the most suitable product for my needs.
I am happy with the level of service and information I received and will be content with recommending RT Health to my family and friends.
The gentleman I spoke with was very knowledgeable and explained what the steps were as we proceeded.
Thank you for the welcome back.
Questions & Answers
Do you list specialists who don't charge out of pocket fees ?
Hi Richard. Thank you for your question. Yes you can search for this information on our website. Go to the link below, type in the specialist you are after and the town, it will then provide a list fo...r you. You can then look at each specialist/doctor and click on "see out-of-pocket costs". Hope that helps Richard. Have a great day. https://www.rthealthfund.com.au/my-rt/access-gap-search
need feedback on RT Health
We were with RT Health for 23 years and were happy with them, but recently they have changed, I used to be
able to phone and talk to someone in Brisbane or Sydney, now there is only one phone number...
Thank you much appreciated
Just confirming that all our staff are Australia-based, rt health is Australian owned and operated, and you will always speak with a team member in Australia when you call us.
Get an answer from our members and RT Health representatives
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