Nerdcore Computers

Great help – Thanks Nick - you went out of your way to help. Didn’t realise I had a major fault with my hard drive and Nick persevered despite my lack of computer skills and solved the problems.

SNAFU WARNING SNAFU WARNING – Never ever ever ever use these hacks… 3 days of apparent tweaking of my Win11 PC ended up in an absolute total DISASTER. I paid $3,450.00 over 3 days of 'apparent' work for nothing but a complete abortion… totally messed up my Outlook, PC operating system & iPhone. I went through 3 days of emotional hell because of these hacks. Not sure how… Read more

[Name Removed] at Nerdcore got so many good reviews that I relied on, but my sad experience gives credibility to the ACCC’s suggestion that company’s write their own reviews.

To say I’ve never hated & despised such incompetent fools this much would be an understatement!

On top of the $3,450.00 I paid Nerdcore.. I spent another $4,000.00 rectifying their screw-ups (and another 3 days of downtime).

No one should ever have to go through all the [Content Removed] these [Content Removed] put me though -> AVOID, AVOID, AVOID!!!!

Hopefully this posting will save others from the grief I was subjected to.

BEWARE – WHAT A DISASTER & I’M SO SORRY I LET THESE [Content Removed] EVER TOUCH MY PC!

WHAT A TOTAL [Content Removed].

I’m currently instigating legal proceedings against Nerdcore for $150,000 damages & compensation... what a disaster!

-------------------------------------------------------------------------------------------------------------------------------------------------------------- From: Helpdesk@nerdcore.com.au <mailto:Helpdesk@nerdcore.com.au> Helpdesk@nerdcore.com.au <mailto:Helpdesk@nerdcore.com.au> Sent: Tuesday, December 26, 2023 3:46 PM To: Subject: Re: Issues Including iPad calendar showing BUSY & no emails working on iphone or PC

On 26 Dec 2023, at 3:22 pm, helpdesk helpdesk@nerdcore.com.au <mailto:helpdesk@nerdcore.com.au> wrote:

Hi [Name Removed], This is his email, today.

He is not happy with the any of the work you or me has completed.

I cant complain with the customer.

Since it’s a no fix no fee policy.

Please refund the full amount of what my company paid you.

It’s a no fix no fee policy.

From: Sent: Tuesday, December 26, 2023 2:12 PM To: Helpdesk@nerdcore.com.au <mailto:Helpdesk@nerdcore.com.au> Cc: Subject: Issues Including iPad calendar showing BUSY & no emails working on phone or PC Importance: High

Nick,

The issues have become unsurmountable.

Not only do I have to yet again reset up all my Outlook settings.. but Outlook isn’t even allowing me to enter appointments (& isn’t operating BUT shows BUSY in my iPad)… that’s after you left today to fix issues & that’s after you kindly came over on a public holiday.

I didn’t sign up for all this grief… [Name Removed] didn’t know what he was doing!! He has caused me so much grief (which I paid for) and I wasted 3 days of my time (& the emotional grief I went through over those 3 days).

I just wanted my PC fixed… I didn’t want the mess that your company has left my PC in, iPhone & iPad in & after the abortion of work, I would never allow your company to ever touch my PC, iPhone nor iPad ever again.

I can’t mentally can’t go through any more grief or time with your company… what should have been a simple job has turned into a financial & emotional catastrophe.

I will find another company to fix up all the mistakes & damage.

Rob

Very good professional, service above and beyond – We had a problem with an Asus zenbook My wife spill the keyboard with water Nick was fast, explained the cause of the problem and the solution for it I was impressed that first he checked the value of the laptop to see if its worth to fix it ,and he advised as accordingly Thank you Nick for your great service Show reply

Laptop repair – My laptop was crashed .Nick helped me with installing new os and now my laptop is working fine ,it is in a good condition Show reply

Good service – Professional manner Reasonable quote Reasonable finish time Give good advice on how to keep my laptop for longer, avoid bad habits. Even mentioned options to upgrade my laptop Love it. Show reply

panasonic toughbook repair – great service, quick repair of our old Panasonic Toughbook, thanks Nick Show reply

Didn't fix anything! – Nick, charged $250 and didn't fix computer! Buyer Beware! We requested a refund and said he was in QLD and would return 18 March 2023 and to date he hasn't bothered reaching out or returnig money of works he didn't do! Don't waste your time with someone who is false.

Thank you Nazeh! Five stars! – I was having major issues with my personal computer at home and after trying all the troubleshooting advice myself which could be found through online forums I decided to call Nerdcore due to their existing strong reviews. What I can say is, there is a reason they have such a high rating. Their technician Nazeh was absolutely faultless. Came out… Read more ·  1

that same day and after trying for hours to fix this incredibly complex issue he even voluntarily took my computer back to the workshop and continued attempting to find a solution in his own time off the books. Nazeh is truly an asset to this company and I highly recommend their services if you want to be certain that your technical issue will be resolved, regardless of the complexity.

Great Service, very happy – Nick offered 2 possible repair options for my laptop hinge damage/cracking. The outcome was excellent and will preserve the screen and life of my latop. He gave a realistic repair time of 24 hours. Well recommended and highly knowledgable. Show reply

Fast efficient service. Highly recommended – Nick fixed my computer within a few hours and gave me excellent advice to make sure the issue I was having won’t happen again. I was very grateful. Thanks, Sarah Show reply

He will fix it! – Having all sorts of trouble with an extremely slow computer and inability to receive and send emails. Nick was there within half an hour and was able to resolve issues I was having. A very respectful and experienced operator, who certainly knows his way around a PC Show reply

Quick and Professional – Nick replaced my harddrive and upgraded the RAM at a great rate and had it back to me the very next day. I have been bringing both PC's and MacBooks to Nick and he has the skill to fix all. Show reply

Speedy Service – I needed an urgent repair when my laptop charger stopped working in the middle of some training. Nerdcore managed to fix the issue on the same day to get me back on track. Show reply

Professional Services – Nick is very professional as he found my laptop display issue in seconds; and he fixed the issue quickly too; I am glad that I can pick my laptop back in the same day (just ~an hour actually ... Awesome Work!). And their charges is very reasonable too. Thanks The Nerdcore Team and highly recommended them for fixing any loptop's issues. Wing Show reply

Excellent after sales service – On a Saturday morning one generally expects such fast and prompt response to all concerns, Thank you so much Nick and the Nerdcore team for all the good work, keep it up. Show 2 replies