Reviewer Photos & Videos
Great aftersale customer service .
Bought near new note and was not the model that was advertised on their website so I went back. They accepted the error in their listing and gave me the model thag i was after plus discount and extended warranty at no extra cost. I am now their regular customer and highly recommend this shop.
good value phone
bought a reconditioned iphone 6 for my son. good value product. i won't be buying brand new again! Delivery was fast also. Screen sensitivity was an issue at first but phonbot sent instructions to fix it - thanks
Fast service and good quality
Good service. got my repair quote online, took it in store and phone screen fixed promptly and price wasnt too bad either.
Phonebot ought to be congratulated for turning my one star purchase experience to 5. After my initial bad review, Shazz got into contact with me and promised to fix the problem and replace the battery for me. He also promised to pay for the return postage. I sent them the receipt and they promptly refunded me the postage. The phone was fixed in a timely manner and returned to me within 2 weeks. Even though I was promised a turn around time of one week, the delay was out of their control as Australia Post was the one to blame. I wasted 2 days waiting at home for the delivery but I am just glad the phone arrived and in a condition that I’m much happier with.
Fast delivery and great service!
Delivered within less than a week! Beyond surprised and happy with the A-grade refurbished iPhone 8+, it’s just like new. Thank you, definitely worth more than 5 stars. :)
Above and beyond!
Placed my order on Monday 21 December and missed the guaranteed Christmas delivery. Amazed to receive them Wednesday 23 December.
Samsung Galaxy Note 9
I bought my phone online, first time i have ever done this, My transaction went through smoothly with no problems at all. I will recommend them as i got exactly what they described and my phone came within two days of me placing my order for my Samsung Galaxy Note 9 works like a dream but of course i have not put it through its full paces as yet , but i am really happy with it.
Thank you to all the staff at PhoneBot
Apple air pods pro
Bought my new air pod pro on Friday 18/12/20 received them on the Monday 21/12:20 the website was easy to navigate give them a 10/10 for the service and delivery
the perfect phone
I recently purchased an iPhone XR from phone bot and it was worth the money even though it was a refurbished phone it is like I just bought a new phone. I would 100% recommend this phone and website to a friend and will be making future purchases from this website
Bad service bad product. Do not buy from here!
Bought a iPhone xsmax for over a $1000. Phone stop working and they are just giving me the run around. They buy their phone from overseas repair them and resell. Stay away
Great phones, have purchased 4 phones now, excellent customer service!
Fast postage, great phones, great customer service! 4 phones purchased so far and they have all been excellent, thank you
About quality of products
it was so easy to navigate the store location is good. And phonebot has a wide range of products. Too much choices.
The quality of the products is amazing and reliable.
It was an amazing service
Phonebot serviced me well. I will recommend my friends as well. They are real professional. Iam happy with the product received
Would not honour warranty after 3 weeks.
Would not honour warranty at 3 weeks. It would not be right of me to recommend this service. The manufacturing quality of the product was very poor, as it broke within 3 weeks of average use. Complaint lodged with authorities. Be careful.
Fast delivery, phone as described.
I was wary about buying a used phone from an online store but I must say I have been impressed. Fast delivery and the phone is in perfect condition. Thanks.
Ordered Yesterday via Web 8/10/2020 Delivered 9/10/2020 Fabulous delivery service.
Phone in great condition - Great Phone service - Friendly Staff
High recommended for purchase of second hand phone.
Supplied with Case, Lead and and Charger
The Extra Mile
The quality of the service I gave received so far has been exceptional. I accidentally wrote part of my delivery address incorrectly and I did not notice until after the parcel had been dispatched. I explained the situation to the operative who took the details and advised the delivery company in time for it to be delivered to the correct address. I am impressed!
The online store was easy to navigate and the customer service is exemplary. They answer your enquiries promptly. The postage speed is extremely quick. They even put a new battery, A glass protector and a Phone case with the package.
Very satisfied with the entire process. Shipping was prompt and incredibly quick (even to regional Queensland). Recommend phonebot if you're looking to buy a phone and not pay at rrp
Very quick and smooth transaction. Would buy from again.
Ordered phone on a Friday night, phone was delivered Tuesday morning to regional Victoria during these COVID times.
Phone was just as described and works beautifully (it is worth noting I have not put the phone through its paces yet, I have just got it)
Come with aftermarket charger and cable, but that was clear on the online listing.
Overall I am very happy with the service and would buy from Phonebot again.
Questions & Answers
I was looking at getting the iPhone se 2 refurbished b grade for $519. In the description it says that the batteries are new, I just wanted to double check that this is actually true and that they are at 100% health?
IPHONE SE 'LIKE NEW'
What is the warranty period - on the webpage it says 24 months is this correct?
Apple iPhone SE 2020 (64GB) [Like New]
What is Like New?
For grading standards Click Here
For actual pictures
Availability: In Stock
Order before midnight and get it by Tue 27 Oct
Charger & Cable
All the Iphone parts are original?
I bought an iPhone somewhere else and when I took it to apple to fix the camera, was a big surprise that many of the parts weren’t original so Im afraid of that again. Thanks
Hope your doing well. Apple does not sell iPhone parts to third party repairers or refurbishing companies around the world. All Apple products are refurbished using compatible high quality parts.
We provide warranty on all products, hence you don't need to worry within the warranty period.
If this wasn't the answer you were hoping for then I would suggest to buy directly from Apple to avoid any surprises in the future. Thanks
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