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PhoneBot
4.4 from 440 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by PhoneBot

Reviews

  • Customer Service
    4.5 (307)
  • Job Satisfaction
    4.5 (211)
  • Product Quality
    4.5 (347)
  • Return Claim MadeYes (31) · No (312)
  • Shipping
    4.6 (266)
  • Warranty Claim MadeYes (30) · No (304)
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Pleasantly surprised

published

I bought a used Samsung 21 phone through PhoneBot with a certain amount of trepidation, but I need not have worried.
Phone arrived as advertised looking brand new. Delivery was incredibly quick. Only one small complaint - the phone is an international model and this was not clearly stated in the online blurb. No other complaints and I am very happy with my phone. Would use PhoneBot again.

  • Product Quality
  • Shipping
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Review collected in partnership with PhoneBot

Beware

published

They sold me a phone and phone cover. The phone was great The phone cover didn't fit the phone and phonebot didn't want to know about it. Their loss as i needed a phone for my wife and purchased elsewhere.

  • Incentivised Review No
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Review collected in partnership with PhoneBot

Kendall
Kendall
  • 2 reviews

Very impressive Galaxy note 20

published

I found it easy to purchase my mobile phone.
There was a huge range to choose from.
I was able to get exactly what I wanted.
I was dubious at the start about having technical issues with purchasing a remodelled phone.
My worry was with the battery life and being faulty.
I shouldn't have worried as the mobile
Has been perfect and so has the battery.
Communication with the company was also a great, and last but not least was the price.
I saved hundreds by purchasing this way.

  • Incentivised Review No
  • Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with PhoneBot

iPhone 11 Pro Max

published

Store was easy to navigate and descriptions were concise . Phone arrived promptly, was was exactly as described, have had no problems.
I would definitely use PhoneBot again.

  • Product Quality
  • Incentivised Review No
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Review collected in partnership with PhoneBot

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Danielle
DanielleSouthwest, VIC
  • 2 reviews

iPhone

published

Bought an iPhone XS for daughter. Value for money considering new prices and storage options. Environmentally friendly as it’s a greener option.

  • Customer Service
  • Job Satisfaction
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Review collected in partnership with PhoneBot

Got a phone with internal motherboard issue

published

The main GPU lines from cpu to motherboard have major issues which causes pink/purple screen tearing and the phone to crash on apps over 100 times per day.

Contacted support and said they cannot do anything.

  • Incentivised Review No
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Review collected in partnership with PhoneBot

Rebekah T.
Rebekah T.Sydney, NSW
  • 2 reviews
  • 1 like

Perfect for technology

published

Great site for finding good quality, great price and technology.

  • Customer Service
  • Product Quality
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Review collected in partnership with PhoneBot

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.
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Rusty
Rusty
  • 4 reviews

Very impressed with range, price and quality

published

My first purchase but not my last. A great experience from start to finish.
Plenty of product to choose from and very good prices. Backed up by a fantastically quick delivery and communication.

  • Customer Service
  • Job Satisfaction
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Review collected in partnership with PhoneBot

David Lenehan
David LenehanSydney Surrounds, NSW

Revised Review - Big Effort Made

published

PhoneBot's management have gone out of their way to resolve a problem I had and it is so appreciated.

I have never had an issue with the operation of my phone but there had been a screen problem. That has now been resolved to everyone's satisfaction. Well done, Shah.

  • Incentivised Review No
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Review collected in partnership with PhoneBot

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Excellent

published

Easy to locate specific item required (IPad - 6th Generation). Delivery of item purchased was prompt, efficient and effective. The quality of refurbished Ipad was very good. I have no hesitation in recommending PhoneBot to my friends and relatives. I will use their service again if required.

  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with PhoneBot

haydzsam
haydzsamGreater Melbourne (Outer), VIC
  • 2 reviews

Fantastic service & prices

published

Fantastic service & prices.
I've purchased around 6 to 7 refurbished Phones from Phonebot for friends & family and they've lasted/Are still going strong.
Simon who I've dealt with has been fantastic and I highly recommend this store for a wide array of Phone/Tech goods & services.

  • Customer Service
  • Job Satisfaction
PhoneBot
Adam Z.PhoneBotSend a private message
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Gerhard
GerhardSydney Surrounds, NSW
  • 3 reviews

Great service and value

published

Easy to navigate website with great range of products at value for money prices.
Fast delivery service.
Happy return customer :-)

  • Customer Service
  • Job Satisfaction
PhoneBot
Adam Z.PhoneBotSend a private message
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Review collected in partnership with PhoneBot

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 Clark
ClarkGreater Melbourne (Metropolitan), VIC
  • 7 reviews
  • 8 likes

Fantastic

published

Purchased Samsung zflip 3 5g.
Fast delivery.
Phone is excellent quality. Well worth the spend. Highly recommend.

  • Customer Service
  • Product Quality
PhoneBot
Adam Z.PhoneBotSend a private message
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Review collected in partnership with PhoneBot

Don
Don
  • 3 reviews
  • 1 like

Phone was like new

published

Found the phone I wanted easily, the phone was like new but was no match for a welder spark .

  • Product Quality
  • Shipping
PhoneBot
Adam Z.PhoneBotSend a private message
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Review collected in partnership with PhoneBot

Great way to save money

published

Bought the refurbished iPhone 12 mini - works as well as a a new phone but for a much better price. Very satisfied with my purchase.

  • Product Quality
  • Incentivised Review No
  • Product PurchasedApple iPhone 12 256GB
PhoneBot
Adam Z.PhoneBotSend a private message
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Review collected in partnership with PhoneBot

Questions & Answers

L Fish
L Fishasked
PhoneBot

I am looking at purchasing a samsung s21 ultra from this company. I don't care about the back of the phone because I can put a cover on it. But have many people bought a phone and the screen is scratched?

2 answers
David Lenehan
David Lenehan
PhoneBot
Adam Z.PhoneBotSend a private message
Mash
Mashasked
Online store

I am thinking of buying an iPhone 11 and I was wondering if I buy an 'Open Box' would the box be opened already or brand new. Also would if there is damage to the package and it isn't my fault would Phonebot cover it or would I just have to live with the damage and have a crappy phone?

No answers
Peter Dunlea Ross
Peter Dunlea Rossasked
PhoneBot

Hi Phonebot,
Your website says "One Stop Shop" - does this mean you handle all the warranty work in-house?
Also, do you only sell Australian models to Australian customers? Or are they overseas models that might be tricky to get repaired under warranty?
Thanks

1 answer
PhoneBot
Adam Z.PhoneBotSend a private message
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