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fix2U
4.3 from 51 reviews

Reviews

(38)
(2)
(3)
(2)
(6)
  • Incentivised Review Yes (2%) · No (98%)
  • Customer Service
    4.3 (47)
  • Job Satisfaction
    4.3 (43)

  • Verified customer

5 year Warranty ???

published

Initially I posted that they did a great job with the glass replacement on our iPad.
Then had a warranty issue with them before Xmas and they have have not contacted me since I submitted documentation of the problem. It’s now 19/1/20 and everyone else is back at work.

Customer Service
Job Satisfaction
LocationMelbourne

Review collected in partnership with fix2U


Annette

AnnetteSydney, NSW

Fix2u were amazing

published

Fix2u were amazing. Prompt service, friendly and efficient. Couldn't have asked for better. Would definitely recommend and will definitely use again. Tried others but nothing compares to you guys. Thanks guys.

Customer Service
Job Satisfaction
LocationSydney

Great service

published

Would definitely recommend- great service and extremely convenient. I agree with the 30 words minimum lol change that setting - anyway would highly recommend using them much appreciated thank you Renee

Customer Service
LocationSydney
  • Verified customer

Great service

published

Good service but I don't like to have to type 30 words minimum to tell you this. Hope you don't mind if I paste in some words: Text must have at least 30 words

Customer Service
Job Satisfaction
LocationSydney
1 comment
fix2U
Lucy R.fix2U

Harald, we have to agree with you 100%! We asked ProductReview if this could be changed recently but unfortunately it can not. In any event - thanks so much for using fix2U and for making it to the magic 30 words!

Review collected in partnership with fix2U


Excellent service - lovely people

published

I was very impressed with the customer service of the fix2u team. They arrived on time and were very efficient. My problem was fixed as quoted for a good price. I highly recommend them.

Customer Service
Job Satisfaction
LocationSydney
1 comment
fix2U
Lucy R.fix2U

Thanks for the awesome review Amanda! We really appreciate you taking the time to let us know how we did.


Glyn Jones

Glyn JonesSydney, NSW

  • Verified customer

On time, friendly, slight defect but resolved by after sales very quickly

published

Engineer arrived on time.
Was friendly.
Transparent on pricing.
Efficient in completing the work.
I should have inspected the phone more closely as the inside of the screen protector has a human fingerprint on it which I am now stuck with.
The next day I raised my concern and they immediately sent me a new screen protector replacement which I have installed.

Customer Service
Job Satisfaction
LocationSydney

Review collected in partnership with fix2U


  • Verified customer

An overall superb service!

published

They assisted me quickly and efficiently and it's such a convenient service. The repairer was good at communicating with me throughout, went above and beyond when we ran into some unforeseen circumstances and I'm very satisfied with the repair. The price was excellent! Would definitely recommend!

Customer Service
Job Satisfaction
LocationAdelaide
1 comment
fix2U
Lucy R.fix2U

Thanks for your review! We'd be keen to look into this to continuously improve our service. We've sent you a message to confirm your booking details and talk to you about your repair experience.

Review collected in partnership with fix2U


Ella

EllaSydney, NSW

Practical, efficient and saves you time and money!

published

Fix2u is highly recommended for those needing a quick efficient fix for their device. The repairers are well trained, communicate effectively, and offer a service that is personal and unlike any other in their trade. So thankful for this business and all they do.

Customer Service
Job Satisfaction
LocationSydney
paul winn

paul winnSydney, NSW

  • Verified customer

happy to have saved so much money

published

They fixed my screen for less than half of what apple would have charged me within 1 day. Highly recommend. They drove out to me which saved me a lot of time

Customer Service
Job Satisfaction
LocationSydney

Review collected in partnership with fix2U

Lisa

LisaMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Excellent service

published

Timely, efficient, good price, good service. Would definitely recommend and will use again. I sent request on Monday night and phone was fixed by Wednesday morning. It took less than 30 minutes to get fixed.

Customer Service
LocationAdelaide

Review collected in partnership with fix2U


JayE

JayESouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Two screens Ipad and Iphone

published

Wu was really great he come to us twice and repaired two screens and had us sorted in no time. The pricing was really good but his service and making sure both devices worked well was important to me.

Customer Service
Job Satisfaction
LocationBrisbane

Review collected in partnership with fix2U


Matt

Matt

  • 2 reviews

Great service!

published

Thanks to Dave at fix2u for doing a great job on my iPhone screen replacements, I drop my phone quite often and have used fix2u on many occasions and Highly recommend them!

Customer Service
Job Satisfaction
LocationBrisbane
1 comment
fix2U
Lucy R.fix2U

Thank you Matt for trusting us with your repair everytime! And thank you too for taking your time on giving a review!


Pankaj

PankajGreater Melbourne (Outer), VIC

  • 2 reviews

Excellent service

published

Broke my Phone at 11 am , Booked a repair with fix2u and technician came to me in 30 minutes after booking and fixed my iPhone . Very friendly technician with great Knowledge of Phone repair . Will definitely recommend to friends and family .

Thanks fix2u

Customer Service
Job Satisfaction
LocationMelbourne

Lee T.

Lee T.South East Queensland, QLD

  • Verified customer

Phone Repairs

published

Prompt courteous and professional service. Very cost effective.
I would highly recommend this company for all your smart device (hand held) repairs, they arrived ontime and proceeded with the repair without delay

Customer Service
LocationGold Coast
1 comment
fix2U
Lucy R.fix2U

Thanks for the great review Lee!

Review collected in partnership with fix2U

mimber

mimberGreater Melbourne (Metropolitan), VIC

  • Verified customer

Fast and similar price to Apple

published

Apple wanted 2 days to replace my iPhone battery. I called Fix2u and they came to my home the same day and replaced it in 20 minutes for a few dollars more than Apple would have charged. Great and friendly service.

Customer Service
Job Satisfaction
LocationMelbourne

Review collected in partnership with fix2U

Sam Pudney

Sam PudneyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great service, fast and professional

published

Came to my work and fixed the phones quickly. So easy to use this business. Great friendly service and would recommend to others. Phone work perfectly now with no problems

Customer Service
Job Satisfaction
LocationMelbourne

Review collected in partnership with fix2U


  • Verified customer

I was very impressed on cost and price

published

Quick response, clearly outlined the date, time and what would be done to my repair and of course price.
Completed it on time and great quality. I would highly reccoment fix to you

Customer Service
Job Satisfaction
LocationMelbourne

Review collected in partnership with fix2U


Harpreet K.

Harpreet K.Metropolitan Adelaide, SA

Excellent service

published

Great service, quick and easy , convenient don’t hve to go out to fix my phone and wait .. Flexible, good communication, reliable. My phone got fixed at my own house in 30 mins .. very happy

Customer Service
LocationAdelaide

Conor

ConorPerth, WA

  • Verified customer

Batry replacement

published

Had a guy come to replace Batry as I thought the Batry was the problem . After he put new Batry in I had same problem not charging properly and never fully charged. The technician should know that the Batry wasn’t the problem instead of taking my money .

Customer Service
Job Satisfaction
LocationPerth
1 comment
fix2U
Lucy R.fix2U

Review collected in partnership with fix2U


Aldo Mignone

Aldo MignoneMetropolitan Adelaide, SA

  • Verified customer

Don’t go to apple go here

published

Excellent professional service, they came same day I rang, friendly, knowledgeable, on time and did a great job fixing my iPhone, apple wants to charge me twice as much I wouldn’t bother with apple these guys are the best, thanks guys

Customer Service
Job Satisfaction
LocationAdelaide

Review collected in partnership with fix2U


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