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fix2U
4.7 from 909 reviews · View Statistics

Reviews

  • Customer Service
    4.8 (853)
  • Job Satisfaction
    4.8 (808)
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  • Verified

Fast; efficient; great service

published

We had Brad come out to fix an iPhone X. Friendly, fast and the phone now in perfect working order. Brad did it all from our office which was an absolute time saver.

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Kevin
Kevin Australian Capital Territory
  • 2 reviews
  • Verified

Great service

published

A fantastic service I had my phone repaired at my house within hours of booking the job with no problems and at a very reasonable price, I was updated at every point by Joseph

Customer Service
Job Satisfaction
3 comments
fix2U
Lucy R.fix2U
Kevin
Kevin

Probably the only thing that could improve would be the tracking app that was supplied as when I opened it and when Joseph arrived it didn’t move

fix2U
Lucy R.fix2U

Thank you for this feedback Kevin, this is very important for us improve our service. Hope you could still recommend us to people you know who needs our service. Cheers!

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Apls
AplsSouth East Queensland, QLD
  • Verified

Excellent Service. Technician was great

published

The whole process was seamless and the tech went out of his way to ensure my request for service was met.

Could not recommend any on else after what I have experienced tonight.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U

Hi Apls! Thank you for leaving us 5* review! We're happy to know that you find our repair service seamless and our technician did great. Looking forward for your high recommendation.

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Moira
MoiraSouth East Queensland, QLD
  • 2 reviews
  • Verified

Efficiency Plus

published

Very, very happy. Could not have been easier and more efficient. These folks have got the customer front and centre. Amro is extremely professional. Would recommend highly and wouldn’t hesitate to engage their services again. So efficient.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U

Wow! Thank you Moira! Amro is so delighted to hear that you appreciate his hard work and you highly recommend our repair service. Hope to hear from your future referrals soonest. Cheers!

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Valgirl
ValgirlPerth, WA
  • 2 reviews

Very convenient and saved myself $100!

published

Broke my screen in the morning and was able to book online and contacted by a rep (Gaurav) within an hour to setup a time. I was a bit skeptical at first as the price online was $100 less than quoted by another company. But Gaurav communicated with me the whole time as I was stressed about not having it done by that day. He was very friendly and got the job done and my phone looks awesome! So convenient as they came to meet me at work in the CBD and piece of mind with the 5 year warranty. Would def recommend to anyone.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U

Hi Valgirl! Thank you for this amazing review . We're happy to hear that Gaurav was able to repair your device when you needed the most. We surely appreciate your feedback and we look forward to your high recommendations.

Adam Saunders
Adam SaundersPerth, WA
  • Verified

Great service - same day

published

Great service and all within the same day of enquiry.

Gaurav was friendly and professional. Will certainly recommend to family and friends who may find themselves with a cracked screen and LCD.

Clear and quick communication was very welcome.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U

Hi Adam! Wow ! What a lovely review! Guarav will be trilled to read all your great feedback and kind words about his repair job. Thank you so much, We hope that you share this lovely experienced with people you know.

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H Freeman
H FreemanSouth East Queensland, QLD
  • Verified

Fast and effective, good customer service

published

I received same day service, and my broken phone screen was completely fixed within 6 hours of requesting the service online. Amro was very personable, friendly and professional. Highly recommend.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U

Thank you for this wonderful review H Freeman. We're glad we had your device repair on the same date and our repair hero Amro was able to respond to your need as quick as he can. We surely appreciate and look forward to your high recommendations.

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Stuart
StuartGreater Melbourne (Outer), VIC
  • 7 reviews
  • Verified

Best repair service for damaged phones

published

Cracked the glass on my XR iPhone and set about searching online for a service to replace the glass. Found the website fir Fix2U and put in my details and clicked send. I instantly got a reply back on my working phone and by 4.00pm spoke to a technician who said he could come on Sunday 10.00am. Jacob arrive Sunday and on time and within 30 minutes had repaired my iPhone for a very reasonable cost. What a great service. I also found out they are also located in UniHill Shopping Centre in Bundoora. Thank you Jacob and thank you Fix2U for a great fast and very efficient service.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
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Review collected in partnership with fix2U

perfect fix

published

The man was very friendly, and got the job done in no time. Would definitely recommend. The fix took only 30 minutes. Very convenient, would definitely uses this website again.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U

Hi Bailey! Thank you for leaving us 5 *! It's nice to hear that you experienced our friendly , convenient and professional repair service. Hope you also refer us to people you know who needs our service.

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Excellent

published

Very happy, great customer service, was quick easy and well priced definitely recommend, will recommend to my friends and will definitely be using ifix2u again in the future thank you

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U

Thank you for the amazing review Ryan! We are grateful to know that you find our repair service great, quick and reasonable price. We will surely look forward for your future recommendations and referrals soonest.

iPhone 8 mic not working

published

Great service and great price.
Made booking and was fixed in the same day. They come to you. They are COVID safe. Would highly recommend this service
Thanks again Dennis and fix2u.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
  • Verified

iPhone XS screen replacement

published

Professional and efficient service with great communications and parts, didn’t have to waste a moment as they come to you wherever you are and with very competitive prices I highly recommend them

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U

Hi Eric! Thank you ! It's nice to hear that we made an outstanding repair service. It's so heart waring to know that you find our service professional, efficient and competitive. Hope this amazing experience will be shared with people you know.

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  • Verified

Easy fixed

published

Quick appointment, easy as waiting at home..the tech guy fixed it on the spot same price as if i went to the shop.. roughly 40 min to an hour to have the job done... great service....

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U

Hi Jai, Thank you for sharing your great review with us! We're glad to know that you had a quick and convenient repair service experienced. Hope you could recommend us to your family and friends.

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EMK
EMKPerth, WA
  • Verified

Quick and easy

published

Thank you, arrived within an hour of booking and phone was fixed in less than half an hour. Son was a very nice representative and was quick and easy. Very happy!

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
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Jan H.
Jan H.Greater Melbourne (Metropolitan), VIC
  • Verified

Quick, friendly and competent

published

Clint came on time, fixed the phone, had a chat and finished up quickly.
I thought issue was charging related, but Clint quickly estaiahed that the Issue was a faulty back-light.
Have used these guys before and would do so again.

Customer Service
Job Satisfaction
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Page 1 of 61

Questions & Answers

Raewyn S.
Raewyn S.asked

Hi my kids have forgotten their iPad passcode and have disabled the iPads. I tried a factory restore on my Mac but it keeps coming up with error 4005??? Is this problem something you could fix?

1 answer
fix2U
Lucy R.fix2U

Hi Raewyn, how we wish we could help but unfortunately, we only do hardware repairs such as screen and battery replacement.

Get an answer from our members and fix2U representatives

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