Each month Dr Boom Communications selects one random reviewer that emails in their docket number the possibility to win a Dr Boom 8000 mah Power Bank. This is open to reviewers that may have had a positive or negative experience. It is possible that the reviewers below may have received this incentive.
Reviewer Photos & Videos
Thank's to Sameer to get my phone fixed. He done excellent job and fast service too. Will definitely recommend to my friend.
Exceptional Customer Service
As a long time customer of Dr Boom, I wanted to say a huge thanks to Jackie from the Eastgardens Store for always giving 110% customer service and having great product knowledge! Makes shopping a breeze!
Great Customer Service
I was served by Jackie at the Pagewood shop. I was shopping for myself and my husband, she was very helpful and also friendly. Great customer service
Extremely satisfied even without purchase.
Went in to get a cover for a new phone and had a lovely conversation with the experience and professional repairer. The phone was too new at the time (Z-flip) but he was extremely helpful and as I waited I witnessed him assist another customer with professionalism and courtesy. Highly recommend this well placed gem!
IPad screen protector and case professionally set up
Sameer at DrBoom Market Street was extremely friendly and helpful and helped myself and my partner choose the right iPad screen protectors and cases..
Sameer advised he would assemble the covers and screen protectors for us if we could wait until the queue of customers had been served.
Sameer then carefully and patiently put them on our iPads and did a great job.
IPad Air 2 Repair -over inflated quote!
Today I obtained a quote to repair my sons IPad Air 2 at the Eastgardens store. The end of the charging cable had broken off in the charging port & screen had cracked. The quote was $499 for the screen & $149 for the charging port. When I expressed my shock at the cost it was then discounted to $450.
I went upstairs to another repair center & the port was cleared in about 5 seconds at no charge & the screen replaced for $280
Please shop around before using this store.
Vanessa was super helpful and did a great job with supplying and installing our accesories
We will recommend to family and friends
Great service and information
I'd walked the entire Warringah Mall looking for a screen protector for my phone. Dr Boom was the only store who carried it and Renne was really friendly and helpful. He put the new protector on for me and was really helpful.
Exceptional service by Krish
I was at the Bondi Junction store tonight to repair my broken screen where Krish was working. He was amazing with his professional service and was readily available to assist, even going as far as giving a really good deal. Def will be recommending to family and friends. Another competitor I had approached before Dr Boom was unless.
Jackie at Eastgardens is a SUPERSTAR!!
I've been into the store at Eastgardens a few times and been lucky enough to have Jackie serve me each time, what an absolute legend!
Product knowledge, professionalism and a great charisma and character make the experience great fun and also right on point!
Exceptional happy customer
Yasmin and Sameer's customer service was well and truly over and above the call of duty.
Their expertise was second to none between the two of them. They work exceptionally well together and complement each other in their knowledge and experience so everything they do is fluent.
The reviewer stated that an incentive was offered for this review
Anthony is Amaaazing
Best service i had in a phone shop
very happy with these people for the quality of service and their product knowledge
Very friendly and helpful staff at Eastgardens brach- good knowledge and advice - thank you Jackie and Giacomo - for fixing my phone.
Lifetime Warranty is Inaccurate
I took my phone to Boom to be fixed December 2019 for a crack on the screen. It had no issues otherwise. A couple of months later I brought it in with LCD issues, clearly a result of the screen replacement. I was told it was my fault for letting my phone get too hot (??). They re-did the screen 'out of goodwill' and told me I dropped it so hard facial recognition would no longer work. On my way home I received a call but couldn't hear anything. Went back and it turns out they broke my in ear speaker and had to fix it. All of a sudden facial re...cognition worked as well, so they obviously broke that too. I have been back to them many times for these LCD issues which continued to occur throughout last year and that only started when they fixed my phone. They blamed me for the issues in many other ways: I dropped it too hard. I need to software update. I have a water mark in the phone. My charger was broken. etc This culminated in them telling me they can't be liable for faults in technology as it could be anything causing it. Just go to Apple to get your screen fixed instead.
Above and Beyond!
Jackie was incredible. She sorted my Girlfriend's phone out with screen protectors and all, full package. Then offers to cut a screen protector to shape for my Galaxy watch and let me tell you, it looks like it was made for it. Super satisfied with everything!
Thank you Jackie.
One Stop SHOP!!
Thank You to Ricky & Ahmed for your prompt assistance! I went to purchase a new screen protector - whilst I was there, they advised of what other things I can use to protect my phone! Definitely worth the visit. I will be visiting again! Thank You for your phenomenal service!
Sameer's excellent service at George St
I damaged my Samsung A50s phone while kayaking. Sameer was super helpful and kind when he fixed my phone. He gave me some options with my water-damaged phone as well, and was very accommodating given that my phone was bought abroad. Amazing customer service, and very quick results. I had my phone working again within 2-3 hours. Would recommend any time!
Anthony's GREAT service at Parramatta . .
My iPad broke down a night ago. It has all my data on it.
I was deeply disappointed as, I also was dreading the financial cost of repairing it, as Covid has slowed down work. So, money isn't a luxury for me.
I happen to be at Parramatta Westfield the next day for a job interview. I Google iPad repaires, and Dr Boom showed up.
I met Anthony and explained it to him. He was very understandable of my financial situation, and said he will Do The BEST TO HELP ME OUT. And, So he Did ..
He figured out what the problem is and Why the iPad shu...
Great service and will definitely go back!
Great service and they had the component I needed in stock. I broke my Samsung s20 plus camera glass just before my family Xmas break. The team at Boom in the CBD were very helpful and fixed it in less than 30 mins. Very professional and great customer service :)
Now that's service!
I ordered an item online from Dr Boom mid-afternoon and had it personally delivered by the end of the day, which was a lovely suprise! So nice to have good ol' fashioned service for a change. The item will be a Xmas gift and I am sure wont disappoint. Thank you Dr Boom!
Questions & Answers
Just wondering on price of glass replacement iPad 6
Dr Boom Communications
Good afternoon Sezza8,
To assist you with your enquiry and receive more details can you please send us an email at firstname.lastname@example.org. Any photos you have of your broken device and any further details with any other issues you may have would be greatly appreciated. Alternatively you can call your closest Dr Boom Communications store, whose number can be found on our website.
Hi, On my desktop I cannot get my keyboard to work or my mouse how it will go to the main screen and do the updates and that's it.
Do you have a battery for a Dell Vostro 1000 lap top computer? In stock ready to ship?
If yes what is the cost including freight?
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