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Each month Dr Boom Communications selects one random reviewer that emails in their docket number the possibility to win a Dr Boom 8000 mah Power Bank. This is open to reviewers that may have had a positive or negative experience. It is possible that the reviewers below may have received this incentive.
Dr Boom Communications
Pros
Reviewer Photos & Videos
- 2 reviews
- 2 likes
Reliable and professional service
I attended Dr Boom at Westfield Bondi Junction on both 16 May 2022 and 19 May 2022, as I experienced a problem with the software on my Samsung mobile phone, which was irritating. The technicians and support staff at the Bondi Junction store were friendly, helpful and able to repair my phone quickly and professionally.
Great work
Great service from Matt, fantastic price and good quality work. Helpful, informative, great turnaround time and trustworthy staff, definitely recommend this place for a quick phone repair in the CBD.
- 2 reviews
Miracle workers!
Yesterday was Friday the 13th. I managed to spectacularly smash my phone in a taxi door (don't ask!).
I was desperate. The Samsung store on George St. suggested I try "Dr Boom" (downstairs from them in the Myer foodcourt).
I went there not daring to expect too much, as my phone was looking truly sorry
"Dr Boom" rules! Half an hour later, not a scratch on my phone. It looked like nothing had ever happened. Everything was working beautifully. And I had a super duper reinforced phone. The back case was replaced and a reinforced screen for futu...
Read morere shocks (of which I hope there are none). These guys are seriously miracle workers! A big shout out to Jakir and Sameer who did such a top job. And with a great sense of humour. Wonderful customer service and great technicians. Thank you.
Amazing Service
The workers are extremely kind and are willing to help you at all costs, they provide excellent repairs and service. It is clear that these people put hard work into ensuring their customers receive good quality experiences.
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- 8 reviews
- 1 like
Professional+
Couldn't believe I could find the product that I was after as it was sold out/discontinued from other stores (but we still love it). Ordering was a breeze, product looks fantastic & arrived quickly and well packaged!!
Best friendly service
Jackie was very friendly and always willing to help. Service is always spot on. Totally recommend coming here for all phone repairs and accessories.
This team and the solutions they offer are the best!
The crew at Dr Boom Eastgardens are the best. What I love about them most is that they are human, patient and professional.
Jac is a superstar and Mush and Anneta are too.
If you need anything phone, laptop or want to meet some amazing humans, head into Dr Boom Eastgardens.
Thank you for taking the time to leave your review Thomas. We are so pleased that you have happy with your experience using us and hope to see you again soon!
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- 2 reviews
- 1 like
Very Professional and Quick turnaround
My laptop screen was cracked to the point of no return and its essential for work
I needed it fixed ASAP I didn't need to push them for it they were on to it and understood that
THE REPAIR PERFECT as new
Thank you very much for your lovely review. Happy to help you any time.
Dr Boom Team
Very good service
I had a problem with charging my phone. I met Krish for the first time at Parramatta on 07/02/22. He is very friendly and I am very happy with Krish’s prompt service and professional manner. Thanks Krish.
Thank you very much for your lovely review. Happy to help you any time.
Dr Boom Team
Find out how Dr Boom Communications compares to other Electronics & Computing Shops
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Most helpful!
I had my iphone power socket / speakers cleaned …very helpful and friendly while doing the job….great service and only took a few minutes
Steve D
Thank you very much for your lovely review. Happy to help you any time.
Dr Boom Team
The reviewer stated that an incentive was offered for this review
- 2 reviews
Great Service
Terrific service from Sameer at the Oxford Village Shopping Centre in Surry Hills, NSW. I'm delighted the store is open.
Thank you very much for your lovely review. Happy to help you any time.
Dr Boom Team
- 2 reviews
Good and friendly customer service
Quick and efficient.
Friendly service
Would definitely recommend to others
Easy to find and was satisfied with the final product
Thank you very much for your lovely review. Happy to help you any time.
Dr Boom Team
Find out how Dr Boom Communications compares to other Electronics & Computing Shops
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Perfect customer service
Huna and abu where a pleasure to deal with, quick and prompt service with a AAA standard. I take all my repairs here and leave happier everytime
Thank you very much for your lovely review. Happy to help you any time.
Dr Boom Team
- 2 reviews
Great store for high quality phone repairs, replacements and accessories
Krish is friendly and knowledgeable with great attention to detail. Over the years I’ve dealt with Krish on four occasions and I wouldn’t get my phone fixed anywhere else. The phone case and screen covers are of excellent quality and have protected my phone on numerous occasions. Very happy with Krish’s prompt service and professional manner. Thanks Krish!!!! Dr Boom is my go-to place for all things phone!
Thank you very much for your lovely review. Happy to help you any time.
Dr Boom Team
- 2 reviews
- 1 like
Brilliant helpful & friendly service
Brilliant helpful & friendly service when I needed a new phone battery. Best price too. Thank u Jackie at Dr Boom Eastgardens.
Thank you very much for your lovely review. Happy to help you any time. Jackie certainly is the best for our Eastgardens store
Dr Boom Team
Questions & Answers
Could someone please ring me on 0404722130. I have a Lenovo computer, which I a having problems with.I would like to know your charges. I live in Rutherford. Thanking you in anticipation.....Maggie K
Just wondering on price of glass replacement iPad 6
Good afternoon Sezza8,
To assist you with your enquiry and receive more details can you please send us an email at drboomhelp@gmail.com. Any photos you have of your broken device and any further detai...
Hi, On my desktop I cannot get my keyboard to work or my mouse how it will go to the main screen and do the updates and that's it.
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Details
Phone repair services
- Dr Boom Communications have a ‘Repairs to you’ service. They can pick up a device from your home, provided you live within a 20km radius of a store. They’ll inspect the device, and if you’re happy with the quote, will then repair the device on their premises and deliver it back to you.
- In-store technicians are available to inspect and repair your mobile phone. The time frame varies depending on the specific repair requirements. Devices may be sent to the National Service Centre for more complex repairs.
- Dr Boom Communications also sells a number of electronics products, including headsets and speakers, along with smaller accessories such as car phone holders, chargers and screen protectors.
Points of praise
Dr Boom Communications provides high quality repairs that customers can rely on. Staff members were reported to understand how necessary mobiles and laptops are for daily life. They carried out repairs quickly, efficiently and skillfully. The service was also friendly and patient, which reviewers appreciated.
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Thank you Chris for giving us a 5 star review and speaking highly of Jackie. She certainly is amazing in her sales and customer service. Look forward to seeing you again in store.