Each month Dr Boom Communications selects one random reviewer that emails in their docket number the possibility to win a Dr Boom 8000 mah Power Bank. This is open to reviewers that may have had a positive or negative experience. It is possible that the reviewers below may have received this incentive.
Jason was able to help me retrieve all of my photos from my very old phone which I thought had completely died. So grateful as the photos were very important to me. Great service, thank-you!
Dr Boom Southland
I had damaged my Samsung mobile; and Googled mobile repairs Bayside to find a nearby repairer. Only one repairer came up in Southland.I checked first with the Southland supplier, who strongly recommended Dr.Boom upstairs- I had never heard of them. The lady serving did a great job there on the phone. But where is Dr Boom advertised on the internet??
Went to the met centre dr boom and received immediate excellent service ! I could not be happier! they made my day easy :) they fixed our iphone and never even charged me! Recommend them without reserve!
Great service and very helpful
Great Service from Amanda in Dr. Boom Miranda, she put on the screen protector (which was very good quality) on my Note 8 like a pro, no bubbles at all.
Fix problems & creates new problems
I went in to Dr Boom in Parramatta yesterday.
I just needed the rear lense for my camera fixed.
I hear rumours that Dr Boom isn’t the best place to fix your phone , because they usually fix what you need fixed but then create a new problem for you to come back to them .
I thought the rumour would not apply to me because I’m just getting a lense fix & they don’t need to access my phone because they can access the camera without unlocking my phone.
But they said, they cannot fix my phone without the code. So I gave them my code.
Service was quick, lense was fixed and camera was clear now. Great work . They have great customer service too.
On our way home, I tried to open my App Store, safari & some apps on my phone & it kept coming back with “internet is unavailable because your connection is lost” except I had full bars.
My husband and I are both with the same network company and his phone was working perfectly fine.
My apps that did work , we’re now running slow or lagged a lot.
Westfield’s was closed by this time so thankfully for google, I was able to find a solution for fixing my phone and not have to go back in to Dr Boom & Argue with them , while they make me pay for a problem they created .
I do not recommend Dr Boom. They’re good at fixing what’s needed but due to lack of business , they create more problems so you can keep returning back to them.
Amazing customer service!!
Had a broken screen with some water damage and a faulty front camera. Jakie from Dr Boom Parramatta, fixed the problem in no time! One of the best customer service experiences I’ve ever had. Extremely trustworthy and polite. Definitely going back again if needed.
Friendliest guys in Sydney and they fixed my phone
Popped in to see if they could fix iPhone 8. We had 30 mins before catching train. Great job & excellent service with good price comparable to other phone repair places. Thanks
Excellent customer service.
I had a problem with a screen protector and Joel at the Bondi Junction Westfield store went above and beyond with his customer service. This is a great store and is highly recommended.
Thank you to Jackie and Priya for there awesome and exceptional customer service. Very efficient and helpful myself and my friend were very happy with our new accessories highly recommended.
Jackie & Mohsen provides me with professional and great customer service while repairing my phone and purchasing all the accessories I needed. I have been their customer for 5 years and will return again and again
The great Dr Boom
Jackie provided best customer service and very helpful. Received great support advice and she was very knowledgeable. Jackie recommend what screen protection I needed for my phone and installed
Service with a Smile
Tarn (the store manager) was both professional and friendly. She was very knowledgeable and replaced my battery in 'no time at all' and offered some very useful advice. ......... very happy
Best customer service in the industry!
Absolutely love the customer service and how fast they were when they fixed my phone didn’t have to wait that long waited 35-40mins for my phone to be fixed. Usually i wait an hour. Not only was the customer service was amazing, the team was very helpful, friendly and most importantly welcoming made me feel comfortable and answered all my questions regarding to my phone. Jackie you are absolutely amazing, thank you so much for your help with the charger, phone cover and screen protector. Hung thank you so much for fixing my screen in such an convenient time manner super friendly and so funny. Definitely coming back guys! God bless.
A store with great friendly service
Here in Forster stocklands Dan , Bec and Craig are very helpful and a pleasure to do buisness with any time they have helped me on many occasions I will shop there any time in the future
Best service by Jackie at Level 5, Parramatta Westfield
I needed some IPad Pro accessories for my 10 year old son who is a very picky child. Jackie from Dr Boom was extremely helpful and friendly and managed to find me the exact products that i knew my son would love. She even took personal time out to collect the products from another store so that my son could have them the next day for school. After 5 minutes of meeting her, i felt like Jackie and i were best friends. She is such a personable and friendly lady and i will definitely be returning to her for her solid advice and help next time i need anything for a phone or Ipad. Thanks Jackie, you are a star!
Best customer service and advice
Thought I'd be paying a bucketload to get new iPhone after dropping my pre-historic iPhone 5S - and then stepping on it (long story) but Zaki and Brent at Doncaster were able to resuscitate my much-loved device ... will now have breathing space to save up for the new one. They were brilliant. I would definitely highly recommend. Thanks guys.
Dr Boom Forster NSW
What a pleasure to deal with friendly helpful people. They made what I thought a big problem so easy to sort out. Will go back again if and when I need to.
TheBest - The Dr Boom level 5 Parramatta Westfield
Fantastic Friendly and Professional Service.I got the right advice and a good price on a thoroughly damaged phone, while having an enjoyable conversation with Jackie, Saru and Mustafa while waiting
Excellent customer service
Excellent customer service! Sahila Zaki was very helpful at the bourke st shop. I know where to go next time I need to repair my phone. Highly recommend for all your phone needs!
We are local to Eastgardens. We broke our iPhone screen and needed a quick, quality solution.
Upon entering the store, We were greeted with a smile and courteous service.
My device was fixed and also at a discounted price.
It was quick, friendly and by far the best experience I have ever had at a phone repair Shop
I will use Dr boom at Eastgardens when ever I need technical help.
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