Each month Dr Boom Communications selects one random reviewer that emails in their docket number the possibility to win a Dr Boom 8000 mah Power Bank. This is open to reviewers that may have had a positive or negative experience. It is possible that the reviewers below may have received this incentive.
Excellent service ! Fantastic Prices
I would like to thank Priya and David at Dr Boom Level 2 Westfields Parramatta. After going to two other phone repair stores with quotes on fixing a damaged Apple x mobile phone ranging from $199 to $220, then going to two vodafone stores who advised to put in a insurance claim - therefore having to go without my phone and pay an excess of up to $300 or renew my contract costing about $380. I finally took a chance and went to Dr Boom. How wonderful. Priya asked to look at my phone, said good news it’s only the screen protector that’s damaged and replaced it with a new protector - total cost $30
Couldn’t believe it. In a world where it seems people find it quite easy to rip off customers, not Dr Boom .. Bravo and Thank you
So helpful with a new cable and charged my phone.
Service was great and a the CBD Assyrian a nice guy .
Helped me with finding the right cable for my iPhone .
He also plugged it in to charge my phone .
Always go there if my phone has problems.
A great store !!
- Verified customer
Sales perfection - re jackie
When I entered the store and was advised by Jackie that these are my options for a iPhone cover and then proceeded to have a look and my choice was starring me in the eye . The house of Harlow looked great and that’s what I bought . Jackie explained the history of this cover which gave me more excitement .
- Verified customer
Fantastic service. Fixed phone, very prompt. Saved my data.
Fantastic service. I thought I'd lost all my data. Mushtaq was great. Very knowledgeable. Fixed phone. Very prompt service, 100 per cent recommend. Will definitely return if I damage phone again.
Krish was very professional and courteous and solved the problem promptly. Excellent customer service which I would definitely recommend highly. Also showed me how to deal with the problem in the future.
Fantastic service , the bloke even gave me a free phone case and glass screen protector wow wow, completely satisfied excellent absolutely perfect just wow
Amazing service from Krish at Dr Boom Bondi Junction!
He fixed it straight away and was so incredibly nice. Highly recommend Dr Boom, I defiantly will be going back. Thanks Krish!
Met centre dr boom are the best
The staff from met centre are the very best of the best and very helpful great service
Majin and remicka always so friendly and great service
I can never go to another communication service centre when l got dr boom at met centre I love you guys
Great service and workers!
Had the loveliest service from Jackie, my partner and I both needed some products to which she happily obliged and ensured were perfectly set. She is incredibly nice and actually really genuine to speak to. Highly recommend this place, they are exceptionally polite and good with customer service & the products last.
Brilliant service by Jackie at DR Boom Eastgardens. She even went out of her way to go and get a screen which I needed replacing straight away! Definitely will be coming back.
Grateful for Excellent Customer Service
I visited the Dr Boom store at Westfield Doncaster (Vic) today. Zoe promptly assisted me with a faulty product that was still under warranty. After consultation, she advised me that the product would be taken to Sydney for testing and that I would be contacted with an update in 3-4wks. To my surprise, I received a phone call approximately 1 hour later to advise that the owner of the business (Sam) was at the store and had authorised a complete exchange of the faulty item and that a new 2 year warranty would be effective from today's date. Brilliant customer service, friendly & kind staff and a manager who set a great example of how things should be done. One very happy teenager and his Mum. Thanks guys!
Rude customer service
Walked into the second Dr Boom (Paramatta) store few days ago. Both of them had similar experiences.
For the Melbourne store, was quoted obscene prices (probably because I still had all my official medical doctor tags on me) so they probably were thinking of making a quick dollar out of me.
In the Parramatta one, no one even bothered serving me.
Hate this place, will never come back.
Quick service and professional
Went to Dr Boom at East Gardens in Sydney yesterday with a cracked screen - I had less than 30 minutes to have it repaired. Jackie was very helpful and Giacomo did the job in around 20 minutes. I had been hesitating to have it repaired but felt very comfortable there. Staff were friendly and professional. Would highly recommend this store.
Can't thank Jackie enough for her fabulous service and assistance! Couldn't be more pleased :)))
It was so easy to find the store with its great location on the lower level with Jackie at the front of the store ready to greet you with her welcoming energy and warm smile. Jackie was very helpful in directing me straight to the products she believed were best for me and my phone. I was impressed to see that the products they stocked in the store were of very high quality. I was even shown a quick 3 second short film of the strength of my screen protector which made me feel secure knowing that my phone was in good hands. I felt even more secu...re once I received my phone back and saw the end result with thanks to the skillful hands of lovely Amanda. My phone had completely transformed with a new screen, screen protector and fancy but sturdy and very protective phone case. The girls had even managed to remove the magnet from the back of my old case and stick it onto my new case for my magnetic phone car holder which I couldn't have been more pleased and grateful about as I was able to secure my phone legally and safely for the drive home. Best of all I received all of this and the great service at such a great and more than reasonable price! I also received a lifetime warranty. You get more bang for your buck at Dr. Boom and the friendly service, expertise and skill can't be found elsewhere. I wouldn't go anywhere else for my phone. I can't thank Jackie and Amanda enough! Thank you!
Excellent service from Jacki
Jackie was very helpful and really looked after us. She's very knowledgeable and we couldn't have asked for better service. Would highly recommend the
Eastgardens store and Jackie - she's brilliant!!!
Krish is a legend. Great service and friendly. Recommend highly.
KRISH was a great help. Friendly and fair. Highly recommend. Best phone service place I've been to. If you want great service and reasonable price, go here. Not charged because Optus made a mistake.
Ive got a such nice service they are really good and honest professionals.
Jackie she is just amazing, lovely and reliable person, drove away almost 2 h to bring me my AirPods
I will be back for more
Really great deal, always happy with products and service! 10/10
Store really easy to navigate. 100% satisfied with products and quality. Declan at Forster store was great and very helpful, offered an awesome deal. Really happy with product and service.
- Verified customer
Amazing Customer Service
Jackie in your Eastgardens Store went above and beyond to get my iPhone screen fixed. I can not thank her enough. Will definitely recommend this store to family and friends
- ‹ Prev
- Next ›
Questions & Answers
I would like to get my computer cleaned from all viruses please
Dr Boom C.Dr Boom Communications
We specialise in Mobile Devices such as phones and tablets. Unfortunately, we do not service software issues on computers. Sorry we couldn't assist further.
Excuse me, I bought a Sennheiser headset for $300 and they were on sale for $130. I left the store to board the train and when I first looked at it, I noticed that the ear cups were torn. The receipt states that the product cannot be refunded, so what can I do?
I was served by Yasamin at the store, Central City Plaza
We bought beats studio 1 here the other day and your people working there in delacombe said they were wirless but we can't get them to connect? Please help! What can you do? Iff you can help send me something at [email removed]
Dr Boom C.Dr Boom Communications
Can you please call us on 02 9809 0155 or please email email@example.com with a number we can call you on.
Dr Boom Communications
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.