Dr Boom Communications

Dr Boom Communications

4.9

1,146 reviews · Statistics

PositivevsNegative
97% · 1,10737 · 3%
Return Claim MadeYes (6) · No (148)
Warranty Claim MadeYes (7) · No (144)
Customer Service
4.7 (170)
Job Satisfaction
4.7 (92)
Product Quality
4.6 (151)
Skilled staff
Friendly service
See the Best Electronics & Computing Shops in 2023 as rated by Australians on ProductReview.com.au.

Reviews

1,146 reviews
Rita
Rita

Excellent service

DKK
DKK Southwest, VIC · 2 posts

Incredible service

EVA
EVA Sydney, NSW

Amazing customer service!

Leslie R.
Leslie R.

Took 6 weeks and deceitful liars

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Victoria
Victoria Sydney, NSW

Amazing Customer Service

Dead X.
Dead X.
 · Verified

Not like it used to be

Customer Service
Product Quality
  • Thumbnail
Diane H.
Diane H. Sydney, NSW

Best place to go for repairs

Mr concerned
Mr concerned

Pathetic drboom.com.au service

Aldo J.
Aldo J. Greater Melbourne (Metropolitan), VIC · 2 posts

Service & Help

Customer Service
Product Quality
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Robert P.
Robert P. Sydney, NSW

Good service

Bryce and samir are very helpful. Good experience, will come back soon.

Kirsty
Kirsty Sydney, NSW

Great service and product knowledge

Mrs  S Tesoriero
Mrs S Tesoriero Sydney, NSW · 2 posts

Highly recommend Dr Boom at Eastgardens!

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Ali
Ali Sydney, NSW · 2 posts

Excellent customer service

I had a MacBook that Apple deemed as unrepairable, i was pretty stressed as I had a lot uni information on it. I went in to Dr Boom and Jackie served me, she was very comforting and understanding. She promised to do everything she could to get it working and she delivered to that promise. The did a quick diagnosis on it and figured that the LED for the screen was the issue. It was back operational in less than 3 days. Thank you Jackie for your work and service. I’d absolutely come back and highly recommend everyone to go in

Jess
Jess

Fantastic Service!

Amany N.
Amany N. Sydney, NSW
 · Verified

Great customer service, very professional and friendly team

Questions & Answers

DeniseM Shepparton
DeniseM Shepparton · 

do you sell refurbished iPhones

Ali
Ali · 

They do

Guest
Maggie K.
Maggie K. · 

Could someone please ring me on 0404722130. I have a Lenovo computer, which I a having problems with.I would like to know your charges. I live in Rutherford. Thanking you in anticipation.....Maggie K

Guest
Sezza8
Sezza8 · 

Just wondering on price of glass replacement iPad 6

Dr Boom Communications
Dr Boom Communications · 

Good afternoon Sezza8,
To assist you with your enquiry and receive more details can you please send us an email at drboomhelp@gmail.com. Any photos you have of your broken device and any further details with any other issues you may have would be greatly appreciated. Alternatively you can call your closest Dr Boom Communications store, whose number can be found on our website.

Guest

Get an answer from our members and Dr Boom Communications representatives

Details

Phone repair services

  • Dr Boom Communications have a ‘Repairs to you’ service. They can pick up a device from your home, provided you live within a 20km radius of a store. They’ll inspect the device, and if you’re happy with the quote, will then repair the device on their premises and deliver it back to you.
  • In-store technicians are available to inspect and repair your mobile phone. The time frame varies depending on the specific repair requirements. Devices may be sent to the National Service Centre for more complex repairs.
  • Dr Boom Communications also sells a number of electronics products, including headsets and speakers, along with smaller accessories such as car phone holders, chargers and screen protectors.

Points of praise

Dr Boom Communications provides high quality repairs that customers can rely on. Staff members were reported to understand how necessary mobiles and laptops are for daily life. They carried out repairs quickly, efficiently and skillfully. The service was also friendly and patient, which reviewers appreciated.

Visit official website

Extra Information

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