The technician answered my queries and was able to solve a few issues without any problem. I was totally satisfied with the service provided to ensure my PC is in good order and working to my satisfaction.
I have used Geeks 2U twice and highly recommend them. Excellent service. I requested for the same tech guy to come out. Very knowledgeable and gave excellent advice. Very happy!!
thank God for Geeks2U!
From the moment you first call to completion of job STAFF FANTASTIC! - Professional, courteous, arrived when said they would, wonderful communication great at explaining in simple terms, excellent at their job! Highly recommend.
A Great Geek
The geek who came here knew exactly what he was doing. I have had a printing in colour problem for two years since I purchase the printerand he solved it within the hour
I would recommend Geeks2u to friends. The only thing I would say that when the customer's ring up and book's an appointment the Operator should ask if they are on the pension or if they have a senior's card as some poeple will not ask but will say they are a senior or pensioner when asked... But apart from that very happy..
John R Dingley
Great service by very knowledgeable technicians. Have used the service on a few occasions. Have already recommended the service to a few friends. Technician Sean was great and vey knowledgeable.
My problem with Telstra and their lack of action (which is understandable, they are all overseas!!) was even bigger than I realised. Trying to do things for myself not possible, because I lack the ability. Even for patient Rob it was a big ask. However a full hour later I was finally able to breathe out, secure in the knowledge that I can get into emails and my Telstra account. I was in awe of his ability, considering the brick wall that faced him, to get to the bottom of the problem and fix it. A huge thanks, Geeks 2 U!!
James S Robinson
Small problems but beyond my expertise...great service!
Answers my problems in an easily understood manner and it is up to me to follow up on devices he has recommended to better the performance of my computer. Other hints are also helpful and he has tidied up my computer.
Great work ethics!
Very helpful and knowledgeable. Nice and easy to talk to. I found everyone helpful from the first phone call to make the appointment to the technician who did the work on my computer. I'm very happy with the service provided.
My technician was informative, understanding, patient and solved each of my problems within the timeframe. I had a number of issues that needed attention, he axpained each step in user friendly language.
Great service and reasonable pricing
I had an issue with my Microsoft Outlook which bothered me for almost a year, and Iman came and fixed everything to my satisfaction. Friendly, efficient and reasonable pricing. I would not be using any other company from now on. My main regret is that I did not discover Geeks2U sooner.
Problem solved, with speed.
The technician was punctual, patient to answer questions. Explained the issues clearly and how it can be avoided. Follow up service was provided.
There was no delay in the booking and was flexible with the timing.
I had a list of issues that I needed help with or explanations of how certain processes worked. Mathew went through each one and explained what I needed to do - and, in some instances, patiently gave a detailed explanation more than once so I understood what I needed to do.
An excellent service
Tarun was highly competent and was able to address all the issues we raised, even though we couldn't give him all the information that would have helped him. He was punctual, confident and pleasant. I would recommend him highly to anyone else, and certainly be very happy to get his help in future, if he is available.
Highly recommend this service - so great they come to you!
I loved the communication and was clear in terms of the payment options. There was a time frame given between 12-1 pm, at 11.30 I received a call from James saying the expected time was 12.30, I was wrapped that I was aware of this and it allowed me to do a few other things before he arrived. The technician was friendly and knowledgeable. Very happy with outcome.
As good as a techie can be
David is a gentleman who really knows his work, and is friendly to boot
Geek2u supports him well as far as I can determine
Mine was a major desktop rebuild with a lot of updates
Very helpful, top class service.
The speed with which David completed the necessary tasks was excellent and his explanation of what was done was great.
It's a pleasant change to be involved with such a well organised and helpful company.
I would recommend Geeks2U Technician/s as being qualified and efficient. my PC needed a new modem and he had the right equipment on board, so I did not have to wait another time.
Quick and efficient
Prompt, efficient service. Well explained to a pair of "old farts". Great work. The "Geek" identified the problems quickly and resolved the network and machines issues in a timely manner.
D and J
Great company and they have saved my day many times
My recent visit was to set up NBN with Telstra and also set up Ipad. After my conversation with Telstra I anticipated great difficulty but when Nicholas arrived it was fixed in no time without having to move telephones etc and he linked up all WiFi throughout. It was a great relief after the numerous conflicting stories that Telstra had given me and I might add cheaper than the technician that they were going to send. Have used Geeks several times before and will continue to do so.
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