Geeks2U

Geeks2U

4.8

3,866 reviews · Statistics

PositiveNegative
94% · 3,646196 · 5%
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Customer Service
4.7 (1,598)
Job Satisfaction
4.7 (1,471)
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Reviews

Norm
Norm South East Queensland, QLD · 3 posts

In the nick of time

Disaster struck my business laptop. I couldn't open anything. Geeks2U provided a same day service and while I managed to get my laptop up and running before Geeks2U arrived, Anthony was able to service and clean-up my laptop so this issue wont happen again. Thanks Geeks2U

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Bob
Bob
 · Verified

Internet Issue

I know nothing about internet technical issues. On recommendation I contacted Geeks2U. Their phone operator was knowledgeable and helpful. Their technician arrived on time and immediately understood the issue. He went about his work quietly and confidently. He liased with my internet provider to provide the best solution for my issue and was also helpful in ensuring all my devices were apppropriately able to access the internet. A very satisfactory experience all round and I would not hesitate to contact them again if the occasion arose.

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Walter
Walter

First class.

First class service with Orson. Highly recommended. Wouldn't hesitate in using his services again.

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Donna
Donna

Geeks to you eased my stress. Thank you.

I have been very happy with the support and guidance shown by my Geek Technician, Harvey. He worked in a timely manner, seemed knowledgeable, demonstrated how to use the systems and was friendly and jovial. I would be happy to request him again if I needed assistance with my computer.

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Valerie Evans
Valerie Evans Greater Melbourne (Metropolitan), VIC · 3 posts

Solves all my IT problems

I'm 80 years old and very grateful for the patience shown.

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Chris
Chris · 2 posts

Always my go to!

When I have a problem, or am afraid that security has been breached on any of my devices, I always ring Geeks2U. Their technicians are invariably pleasant and competent, and I am always left feeling that the problem has been solved. Can certainly recommend.

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Gail
Gail · 2 posts

Very helpful IT person

Scott was able to talk me through what he was doing in a way that I easily understood and I am not very computer literate He also set my computer up to do all the things I need it to do I was very impressed with his knowledge and his manner

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Rachael
Rachael

Great service

Fabulous friendly service. Thanks to Brendan for sorting our laptop

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Peter
Peter Perth, WA

Absolute Champion

I contacted Geeks to help sort a Wi-Fi issue. They sent Brendon around, I explained the issue and he had it sorted with a minimum of fuss in about 15 minutes. Great Tech, great service and would recommend to anyone.

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Karen H
Karen H Brisbane · 5 posts

Can't live without it

We have now used the service 3 times and I love it. Won't live without it... we have our technician come every few years for an update, clean and just conversation about what we want to do next. We love the booking system, the visit and the price. Would recommend to anyone.

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Rodney Scherer
Rodney Scherer Gippsland, VIC

very satisfactory

They listen understood my unique situation and helped to facilitate my requirements.

Customer Service
Job Satisfaction
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John
John Sydney, NSW

Set up of new Computer and problems on old computer ( now the back up) were fixed easily

Phil was on time and was able to understand and respond to the work requested in a quick and efficient manner. A fountain of knowledge. I have used Geeks are Us previoulsy and would recommend them highly.

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Lorraine
Lorraine Northeast, VIC

Well done Geeks2U

Kevin was my repair man who arrived on time, was very polite and fixed my technological problem I had with my laptop and printer. Thankyou Kevin

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Katrina
Katrina Hobart, TAS

Great work

Sahan was very polite and knew what he was talking about. Even though our problem was not corrected (no fault of Sahans) the service was great and he tried everything in his power to fix it. Thank you for the support

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cullinanrory
cullinanrory South East Queensland, QLD · 3 posts

Honesty and customer service outstanding!

The customer service from start to finish was outstanding. The booking process was seemless. The technician, Gabriel, was honest and upfront. A mistake was made, he immediately owned it, fixed it and ensured we were not out of pocket. Thank you. We will certainly be using your services again. Well done Gabriel, you are a credit to the company.

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Questions & Answers

tania s
tania s · 

I'm having a problem getting my arlo security cameras to connect with the wifi

Geeks2U
Geeks2U · 

Hi Tania,
Thank you for your question.

Unfortunately this is not something that we can assist with.
If you would like to discuss this further, please feel free to contact us on 1300 433 572.

Kind regards,
Chelsey @Geeks2U

Guest
Sal Nol
Sal Nol · 

What is your fee to install the below ?
Mircosoft office
windows 11
norton
and to reboot my entire computer

Geeks2U
Geeks2U · 

Hi Sal,
Thank you for your message, we can definitely assist with this!

If you would like to reply with your best contact number I will have a member of our customer service team call you to go through our services and pricing.

Alternatively, please feel free to call us on 1300 433 572.

Kind regards,

Mallory @Geeks2U

Sal Nol
Sal Nol · 

I have sent a private message awaiting your response

Geeks2U
Geeks2U · 

Hi Sal,

I have sent through information via private messages regarding your recent enquiry.

Look forward to hearing from you soon. Alternatively, please feel free to call us on 1300 433 572.

Kind regards,
Romina @ Geeks2U

Guest
Darrell H.
Darrell H. · 

Can you do a Computer Forensic Analysis?
Darrell A C Hall 408/2 Laguna St , Vaucluse NSW 2030 Mob 0408 881 321 E-mail dach.hall1@gmail.com
Cheers
Darrell

Geeks2U
Geeks2U · 

Hi Darrell

Thank you for your enquiry!

Unfortunately, due to the nature of your issue, this is not something we can assist with. I apologise that we are not able to help you in this instance!

If you have any questions, please feel free to call us on 1300 433 572.

Kind regards,

Sascha

Guest

Get an answer from our members and Geeks2U representatives

Details

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Contact info for Geeks2U

Mon8:00 am - 9:00 pm
Tue8:00 am - 9:00 pm
Wed8:00 am - 9:00 pm
Thu8:00 am - 9:00 pm
Fri8:00 am - 9:00 pm
Sat8:00 am - 5:00 pm
Sun9:00 am - 6:00 pm
  • ABN: 27125370434

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