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Geeks2U
4.8 from 3,671 reviews · View Statistics
See the Best Phone / Computer Repair Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Customer Service
    4.8 (1,417)
  • Job Satisfaction
    4.8 (1,297)
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Peter Weaver
Peter WeaverGreater Melbourne (Inner), VIC

Fixed my Computer and saved valuable data and travel photos.

published

Computer Repaired, Windows 10 reinstalled, Data and photos saved from legacy hard drive. Updated software on laptop, tablet and mobile. Very satisfied with overall service. Work completed efficiently and professionally. Will use again and recommend to others.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thanks for your kind words Peter! So glad we could help!

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SIL
SILBrisbane
  • 2 reviews

New computer setup

published

Good friendly professional service and was on time.
Helped transfer data from old laptop to new laptop and connected to our printer wireless plus cleaned up old files on my other laptop.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thanks for your review, we really appreciate the feedback!

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Suea
SueaSydney, NSW

Perfect for Technophobes

published

We are repeat users of Geeks and have always been extremely happy with the professional service they provide and would happily recommend them to anyone looking for the complete solution to their technology issues.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thank you for your review Suea!

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Great service

published

After having my work interrupted by computer issues I was desperate for help. Called geeks after seeing their add on tv.
So easy to book, very prompt, value for money. Will use them again

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thanks Karen! We appreciate the feedback!

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Bronte
BronteMetropolitan Adelaide, SA
  • 2 reviews

Satisfied Repeat Customer

published

I am very happy with Mallory who took my appointment, Lawrence again for solving my dilemmas and Geeks2u in general. More than happy to recommend Geeks2u as my go to for my tech issues!

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thank you for your feedback Bronte!

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Feeling Alive Again

published

Needed set up for new computer. I phoned Geeks2U and was surprised how quickly I was able to get an appointment. When Chris arrived he mad very short work of what I had considered a major undertaking. He explained as he worked and talked me through using the programs etc. He even passed the "friends" test with my cat. In what seemed no time at all, he was enquiring if I had any more problems. Thank you Chris, l once again feel alive as I continue happily sitting in front of the computer. I was most surprised at the cost, as I was expecting considerably more. I would recommend Geeks2U without a moment's hesitation.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thank you for your kind words Mel, so glad we could help!

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Jennifer
JenniferMetropolitan Adelaide, SA

Sound Issue Resolved

published

It was very easy to book an appointment at a time suitable to me, and Geeks2U arrived within the designated time period. Jake identified the issue and fixed it. Very happy with the service. Second time I have used Geeks2U and I would definitely use them again.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

So glad we could help! Thanks for your review Jennifer!

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British01
British01South East Queensland, QLD
  • 2 reviews

Peace of mind.

published

Without transport, and not at all Tech minded, to have the option of a home visit to fix problems or just check I am doing the right thing with my computer etc is just special, I feel very spoilt.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thank you for your review!

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Veronica
VeronicaSouth East Queensland, QLD
  • 4 reviews

New PC Set Up

published

Suggestion at purchace of my new PC was a Geeks2U set up for new PC - Just brilliant and such great value for money. My Technician Casey was informed, engaging and very helpful. He helped me understand all the issues and problems I had with my previous PC. I will definately be using this service again.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Great to hear it all went well Veronica! Thank you for your review.

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TV tech set up

published

Happy with the efficiency, expertise, friendliness and helpfulness of Geeks2U.
They arrived on time and mostly fixed my issues.
I will definitely use them again if I have similar problems to resolve

Customer Service
5/5
Job Satisfaction
4/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thank you for your review Carroll!

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Caroline
CarolineGreater Melbourne (Outer), VIC
  • 3 reviews

Happy Customer

published

Highly recommend Geeks2U. Quick, efficient, got the job done, great advice & friendly. Orson was friendly, super efficient and smart, answered my questions with patience and understanding. Got the job done. Receptionist was helpful & lovely to talk to.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thank you for your review Caroline!

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Grumpy Grandpa
Grumpy GrandpaSydney, NSW
  • 2 reviews
  • 13 likes

Back on line!!!

published

Very good service from initial contact right through to Service Reps call. Fixed my problem and was happy to help with WI-Fi advice. Altogether a very good experience. Would not hesitate to recommed to anyone.

Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thanks, glad we could help!

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Rayzor
RayzorSouth East Queensland, QLD
  • 3 reviews
  • 1 like

My computer is back to life.

published

The tech knew exactly what the problem was after troubleshooting, replaced the non functioning part and all was excellent. Took approximately 45 mins to one hour to fix including the paperwork.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thank you ever so much. Delighted we could assist!

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Ben Z.
Ben Z.
  • 2 reviews

Great Service

published

Fast, friendly service would use this company from now on just can't express how good the experience was.would strongly recommend to anyone,they do what they say just Excellent service they make sure everything is working before the leave.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thank you ever so much Ben. Delighted we could assist!

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Geeks2U is a prompt reliable service.

published

Their agent did what I wanted. He fixed my computer...including eliminating issues I wasn't even aware of.
He identified numerous problems and was courteous and polite at all times Geeks2U is lucky to have him.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Geeks2U
Customer Service T.Geeks2USend a private message

Thank you ever so much Angela. Delighted we could assist!

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Questions & Answers

askaus
askausasked

I have a HP Envy Photo 6200 All-in-one...purchased 7 Oct. 2021...the only function I can get to operate is: print from computer via wi-fi and print from mobile via wi-fi.. Cannot work out how to connect all other functions..Scan, copy etc...Are you able to visit and connect printer correctly...
I am not Tech savvy. Peter S Erina. NSW ...2250

1 answer
Geeks2U
Customer Service T.Geeks2USend a private message
Theresa
Theresaasked

Hi,

Just wondering if it’s possible for you guys to fix the wifi speed and connectivity? I feel like we have a pretty good unlimited internet plan, yet the kids can sometimes find it frustrating being unable to load things or even connect. I’ve also noticed in certain rooms there is no connection at all. Is there some way you can look at the whole setup? If so what is required for you to be able to carry out these works.

1 answer
Geeks2U
Customer Service T.Geeks2USend a private message
manuela smith
manuela smithasked

Am not getting emails nor can I send. Tried of waiting for Telstra. Can I get help from u

2 answers
Ljd
Ljd

You can phone geeks to you because if they can't fix it you don't pay

Geeks2U
Customer Service T.Geeks2USend a private message
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