PTC Phone Tech & Comm

Great professional service here at the Willows store. I have been coming here for years and Julie had always been very helpful and I can't fault the service in anyway. Definitely a 10/10 place to come to.

Only a simple job required - a phone protective glass - but treated with care and consideration. Demonstrated good knowledge of choices available. Left the store at Stockland Townsville feeling very satisfied.

The staff member was very helpful and resolved my phone problem very promptly. They are very technically competent and eager to assist you with a polite and caring attitude. Highly recommended for mobile phone issues.

Today I bought a nice, strong , phone case - that manages to be pretty as well. Got the screen protector fitted too. Great service from Han at Grand Central Toowoomba. Thanks.

Be aware when you sign up with your email and mobile number on the website, they take 18 hours for the discount of $5 off to arrive in your email, but it will arrive. They provide great communication in response to query's. Looking forward to receiving my order.

Vanessa at the PTC phone repairs in Grand Central was amazing this morning.
It wasn’t a phone repair that I needed but help to use my Qld Check In app.
Every time I tried to use it a message came up saying I had no WiFi but I knew my WIFI was on. Vanessa checked it out and fixed the problem and told me what to do if I encountered problems again. From her tutorial I was able to navigate my way around Grand Central checking in without a problem...when I asked her how much I owed her, she said “ no that’s alright “. Not often young people have patience with older people but Vanessa did. Thank you Vanessa, you are a great role model for all service providers. A.L.

Jules was very polite and help me get exactly what I wanted and was very quick to get me what was best for the to face that I needed to get

I rarely go to DFO Perth as it is out of the way for me but found myself there in late October 2020.i walked past PTC and enquired about a screen protctor for my Samsung S10 plus.
$90 sir and comes with a 12mnth warranty, bit pricey but 12 month warranty sold me. 15 mins later shopping was done phone was in hand and I was out of there.
Several weeks later an air bubble started to appear on the left had side of phone and got larger over the next couple of weeks. The bubble travelled from top to about half way down on the left side of phone. I we...

Visited the kiosk in Willows and got me a new iPhone 8. The customer service has always been great and I can’t fault it in any way. Much appreciated will always return

Have used this shop a few times and always a good result. And way cheaper and faster than going to an Apple store. No doubt I’ll be a future customer.

I paid for and had applied a screen protector for my apple watch, I also had the over cover purchased and added to my apple watch. I returned to the Garden City store approx 3 weeks after as the screen protector had completely fallen off. The Garden city store replaced the screen protector and was good. Then approx another 4 weeks later the screen protector again fell off, but this time the Garden city store refused to honor their warranty as they have a policy that only one replacement screen protector is covered under warranty. The store pers...

The sales rep Nia did her diligence,
asked question about our needs then gave us a varied option of price and quality .
She was very knowledgeable and went the extra for quality when installing the products .

Robina store is AWESOME, so friendly and helpful. Nothing too much trouble, I had a battery replaced and it didn't seem to charge properly and they swapped it no problems. Great gear and I'll be getting my next refurbished phone here for sure as they use genuine parts. So good having such high quality service and products so local. Well done Nia, Kay and Janaphy you are the BEST!!!

pin of the head phone got stuck in iPad, went to PTC and one of the boys was able to remove it in seconds without any cost. Thank you PTC

very helpful very profesional and super fast thanks forfixing my phone the team at tweed city sorted the problem in no time have all the modern testing eqp to track down the problem in my phone