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PTC Mobile Accessories and Repairs

PTC Mobile Accessories and Repairs

4.8 from 991 reviews

Reviews

Review distribution

5 star
938
4 star
15
3 star
3
2 star
4
1 star
31

Stephanie A.

Stephanie A.North Queensland, QLD

PTC Fairfeild

published

Sarah from PTC Fairfeild is absolute amazing! After going to another business and being told I would need to pay $459 to replace the screen on my iPhone X in order to fix the earpiece, Sarah was able to fix the issue simply by clean the speaker! She was polite, friendly, helpful and saved me a lot of money in the process! Words cannot express how thankful I am for her outstanding customer service. Would recommend to anyone needing advice on their devices!

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationFairfeild
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you so much for the amazing review, Stephanie! We appreciate your feedback and the recommendation!

The reviewer stated that an incentive was offered for this review


piccadilly store

published

Very good offer from sales lady excellent service and good manners ill definitely buy again from this store. i will recommend this store from family and friends good quality im satisfied and happy godbless

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Store LocationSpi
Warranty Claim MadeYes
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you Jhasmine, appreciate your review.

The reviewer stated that an incentive was offered for this review


Ptc bel1

published

Great and friendly staff with excellent service!
Brought in my own screen protector and they still were happy to help me put it on for me. Quick and efficient! Would definitely recommend!

Customer Service
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thanks for that Kiki! Appreciate it

Woden - Wonderful Service

published

Very friendly and efficient service, very helpful and patient with choices for protective cases and screen protector (Samsung Galaxy S10). Professional fitting of screen protector - even fitted a second (without prompting) to check that bubbles were due to previous screen drop and not the purchased product or service - recommended!

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationWoden
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

That is fantastic to hear! Thank you for that!


BRILLIANT SERVICE

published

Very helpful staff we always. I head here each month for any iPhone screen replacements and care needed. Today Alice Serviced me she went above and beyond to be of service.

Customer Service
Job Satisfaction
Product Quality
Store LocationKawana
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Great to hear Ems, thank you


Ptc kawana

published

Fast and excellent service. Chloe was very helpful and I was very happy. Will be a return customer and recommend to my friends. She also helped me with my voice over problem.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
2 comments
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you Rachel!

PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thanks, Rachel! We appreciate the recommendation!


She

SheSouth East Queensland, QLD

  • Verified customer

Phone case

published

I purchased the EFM cayman case and it is safe to say that I feel my phone is much more protected than before, I would definitely recommend this case to anyone. The service was impeccable and the lady we had was very patient, helpful and knowledgeable. I will be back and will recommend.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationPTC mobile accessories and repairs Sunshine Plaza
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you very much!

The reviewer stated that an incentive was offered for this review


Mobile

published

It is a good shop.perfect for mobile accessories with affordable price.easy location and good customer service located in sunshine plaza.I recommend all the people to go here.thanks you
Thank thank you.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Awesome thank you Sony!

The reviewer stated that an incentive was offered for this review


Rocky

RockyDarling Downs, QLD

Han is a Lifesaver , Highly Recommend Top Case

published

Ventured all over Toowoomba trying to find someone who could fix my home button issue , unfortunately no one could help me , until i went to Top case in grand central , Han was very polite and eager to help me figure out my issue unlike most other phone repair stores . I very much appreciate the service and quality of top case and Han herself, She is an Angel !

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationGC3
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Awesome to hear Rocky!!

Bel 1

published

Fantastic excellent service, really helpful. Now I can received my email. Thanks so much. Highly recommend this store. It's good store for selling accessory and also good at repair. Thanks a lot

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationBel1
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you very much!


Aaron J

Aaron JNorth Queensland, QLD

  • Verified customer

Great service!

published

Came into Willows and got served by Julie who was very informative about all the different screen protectors available for my mobile. I chose the silicone one because of my case and she applied it flawlessly. Thank you I will recommend to friends and family.

Customer Service
Job Satisfaction
Product Quality
Store LocationWillows
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you!


Adam W.

Adam W.North Queensland, QLD

PTC FAIRFIELD :

published

Erin was very respetful and helpful solving a charging problem cleaned the port and offered me a range of appropriate product choices so it didn't happen again. Went the extra yard!

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationFairfied Towbsville
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Awesome! Thank you Adam!


Stevie

StevieSouth East Queensland, QLD

  • 2 reviews

PTC sunshine plaza

published

The guys here were more than helpful and gave me the time of day with great advice. Cheers Darren and Lucas! Definitely will be going back to them in the future.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationSunshine plaza
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you very much Stevie

The reviewer stated that an incentive was offered for this review


This is wonderful highly recommend!

published

Great service and nice stuff , trusted quality,today my phone get cracked and I fixed here very fast ,;I will highly recommend this phone repairers they are professional and responsible people

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationPtc chermside
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you very much Nadia


Charm

CharmSouth East Queensland, QLD

  • 2 reviews

Great service

published

Waiting for a repair great service so far excelling reception great pricing great service iphone 5 screen $69 iPhone 6 battery $69
Cheaper then anywhere else Ive been quoted excellent pricing

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Excellent! Thank you, Charm!

The reviewer stated that an incentive was offered for this review

Rando

RandoSouth East Queensland, QLD

PTC River Link

published

Got my charging port fixed here in PTC Phone Accessories and Repairs River Link Store ! Thanks the help from technician Ben ! Quick and professional ! Will highly recommend to my friends!

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you Rando!

The reviewer stated that an incentive was offered for this review


PTC BELCO 2

published

Best screen protector techs in Canberra hands down, never a bubble or misaligned and always a fair price !! Been coming here for ages and always the best quality! The best!

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationPTC Belco
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you very much Jordan


PTC river link

published

Got a fast and awesome repair service here in PTC river link store, very friendly and professional customer service. Thanks the technician Ben to help me fix my charging port ! Highly recommend

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Store LocationPTC River Link
Warranty Claim MadeYes
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you Claire, how wonderful! Appreciate your review!

The reviewer stated that an incentive was offered for this review


Stephanie M.

Stephanie M.South East Queensland, QLD

  • Verified customer

Excellent service. Very helpful.

published

I was confused about my phone and its functions and Jolie helped me by explaining what a wireless charger was and also helped me choose a suitable phone case. I highly recommend the service here.

Customer Service
Return Claim MadeNo
Store LocationKawana
Warranty Claim MadeNo
See all answers
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you Stephanie!


Peter Hill

Peter HillCanberra Central 2601, ACT

Very helpful staff

published

I needed a new leather strap for my mobile phone. The PTC branch in Woden provided exactly the leather strap that I needed. I can now Transport my mobile phone easily again.

Store LocationWoden
Warranty Claim MadeNo
1 comment
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Thank you Peter!


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Questions & Answers

Denise

Deniseasked

How much to get front screen and LCD replace on Samsung galaxy s9

1 answer
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Hi Denise, thank you for your enquiry. As we do have different options I would suggest that it would be most helpful to check out our website for a full price list: www.ptc.net.au/repair

If you have any further questions please do not hesitate to contact our customer service team on customerservice@ptc.net.au

Thank you Denise!


Kurt M.

Kurt M.asked

hi there how much woulod it cist to fix an iPhone 6 plus lcd screen

1 answer
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Hi Kurt. You can find our full price list and book an appointment on our website: www.ptc.net.au


Kurt M.

Kurt M.asked

how much to fix an iPhone 6 plus screen

1 answer
PTC Mobile Accessories and Repairs
Customer ServicePTC Mobile Accessories and Repairs

Hi Kurt, thank you for your enquiry. It depends on what quality screen you are after. We have a full price list on our website www.ptc.net.au/repair and you can also book on our website.


Get an answer from our members and PTC Mobile Accessories and Repairs representatives

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