2PTC Phone Tech & Comm

PTC Phone Tech & Comm

4.7

1,695 reviews · Statistics

PositiveNegative
94% · 1,588103 · 6%
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Return Claim MadeYes (80) · No (1,093)
Warranty Claim MadeYes (96) · No (1,111)
Customer Service
4.8 (1,317)
Job Satisfaction
4.8 (1,186)
Product Quality
4.8 (1,193)
See the Best Phone / Computer Repair Services in 2023 as rated by Australians on ProductReview.com.au.

Reviews

Chris m
Chris m Metropolitan Adelaide, SA

Bad service and parts quality, no refund

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Ying
Ying South East Queensland, QLD

Wireless powerbank

the best wireless powerbank ever! it can charge my phone like a backup battery. I don't like a cable in my bag which looks chaos, but this one only need to tap and it charges. perfectly fits in all my small bags. love it!!!

  • Return Claim Made: No
  • Warranty Claim Made: No
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Brian Y.
Brian Y. Sydney, NSW

Case and screen saver

Got a $60 case and a $50 screen protector for my 14 pro a week ago, I accidently dropped it on my garage floor and my car ran over the phone but turn out it was truly amazing my screen was not cracked at all. Absolutely recommend anyone looking for a phone case, Tough On is truly on top for the best quality.

  • Return Claim Made: No
  • Warranty Claim Made: No
Customer Service
Product Quality
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David M.
David M. Darling Downs, QLD
 · Verified

great product and service

The staff are amazing and the service is just great
100% recommend coming to them for all phone accessories and repairs

  • Return Claim Made: No
  • Warranty Claim Made: No
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Madison
Madison Sydney, NSW

Ipad screen replace

I recently had my iPad 9th generation screen repaired this morning by Vivian at PTC Bankstown, and I'm thoroughly very impressed with the results. The repair was completed swiftly, smooth with outstanding attention to detail, restoring my iPad to perfect condition. Vivian's professionalism and expertise in handling the repair process made the entire experience highly satisfactory.

Customer Service
Job Satisfaction
Product Quality
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m33shamou8e
m33shamou8e

Fast, friendly service

Sorted out my problem very quickly! Much appreciation for the friendly, and fast service. Thanks Henry

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Charlotte
Charlotte Eyre Peninsula, SA

Fantastic store

Got my nanotech screen protector and I'm pretty sure it's magic! My phone has been thrown *a lot* and it's barely even scratched but if it does break I get a free replacement! Plus staff are friendly and always willing to help at the Westland whyalla location!

  • Return Claim Made: No
  • Warranty Claim Made: No
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gurmukh d.
gurmukh d. Metropolitan Adelaide, SA

Best Customer Service Westfield Marion Store

I can’t say enough good things about PTC!I’ve been a loyal customer for a while now, and I’m always delighted with their products and services. Their staff is knowledgeable and friendly, and they go the extra mile to ensure customer satisfaction. I highly recommend PTC for all your phone needs!

Author stated being incentivised for this review

cao p.
cao p. Sydney, NSW

Reasonable price for screen repair

Got quoted $280 for my iphone xr screen replace and went to bankstown ptc got it done for under $150 with the original quality one. Absolute mad price for this quality, gotta love PTC

  • Return Claim Made: No
  • Warranty Claim Made: No
Customer Service
Job Satisfaction
Product Quality
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Robbo B.
Robbo B. South East Queensland, QLD

SUPER SERVICE!!!

I visited the Chermside store. What a fantastic team. Nothing they can't or won't do for you. They're more than happy to help with all your tech needs, going above and beyond. Great range and great prices. Super work.

  • Return Claim Made: No
  • Warranty Claim Made: No
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Jack Wotters
Jack Wotters Perth, WA

Charging Solved!

Charging port loose and only charging at certain angles, went to Rockingham ptc and the young man said it was just dust and easily fixed it in 30 secs! Saved me from replacing charging port!!

  • Return Claim Made: No
  • Warranty Claim Made: No
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Tony Lin
Tony Lin South East Queensland, QLD

Really good service

Thanks Jinho and Abby browns plains! I really appreciate them!!

Author stated being incentivised for this review

Phone / Computer Repair Services

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Jianping Liu A.
Jianping Liu A. Sydney, NSW

perfect

cant live without it. good stuff. will go there again.

  • Return Claim Made: No
  • Warranty Claim Made: No
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Anthony H.
Anthony H.

Great

Great people Jinho and Abby
Good service thank you
Very fast service

  • Return Claim Made: Yes
  • Warranty Claim Made: Yes

Author stated being incentivised for this review

Usastindt
Usastindt Darling Downs, QLD

Vanessa Gc2 is helphul

Helpful Girl, make me happy, Solved my sound issue, explained a lot with my software issue. Make me understand how my phone works

  • Return Claim Made: No
  • Warranty Claim Made: No
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Questions & Answers

Lachlan F.
Lachlan F. · 

how much would it cost to get a new screen for a lenovo tab m10 hd

PTC Phone Tech and Comm
PTC Phone Tech and Comm · 

Hi Lachlan,

The cost to repair a Lenvo tab M10 screen is $260. if you would like to book in a repair please email repair@ptc.net.au

Lachlan F.
Lachlan F. · 

ok but how is the screen 260 dollars when the tablet only cost me 249 dollars

PTC Phone Tech and Comm
PTC Phone Tech and Comm · 

Hi Lachlan, the repair is complex and requires more than 3 hours to complete.

Lachlan F.
Lachlan F. · 

I understand that part but don't you think it would be better to make it a bit cheaper because most people would just go buy a new or different one and i am not one to tell you how to run your business but i think you would get more customers if the price was lower. thankyou

PTC Phone Tech and Comm
PTC Phone Tech and Comm · 

Hi Lachlan,

Thank you for your suggestion, we will look into this as an option.

Lachlan F.
Lachlan F. · 

thank you

Guest
Sonia
Sonia · 

I wish to have my review published. I've not heard back from your company.

Guest
Paul C.
Paul C. · 

I was put on a plan when all I wanted was to get my son's gallaxy 12 screen fixed. Now they won't refund my 149.00 cash to fix his phone

PTC Phone Tech and Comm
PTC Phone Tech and Comm · 

Hi Paul, please email customerservice@ptc.net.au with a more detailed explanation and we will get back to your with a resolution.

Guest

Get an answer from our members and PTC Phone Tech and Comm representatives

Details

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Contact info for PTC Phone Tech & Comm

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed

Extra Information

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