Netgear Arlo VMS3230 (2 Camera System)

Absolute rubbish – Do not waste your money! Look elsewhere. This product has not worked as expected since day one. Cameras supposed to activate on leaving house. While you are away they suddenly log you out and then go offline so absolutely no use as security cameras. Instructions and interface terrible. The biggest waste of money ever. Batteries now won’t charge… Read more

despite only having been operational for probably a total of 6 months. Never worked and absolutely useless

Cancel camera – Netgear decided to pull the support on arlo cameras that are a certain age. Why do they stop the cameras from working? The cameras worked perfectly fine until it was shut down.

Fairly good but not outstanding – Works as described. Synced easy after reading the instructions and following the prompts on the app. Cameras can be a bit laggy as sometimes the motion detection event is half way over before it starts recording. I will say that my upload speed is fairly slow and is the minimum that will work with this system. The more expensive 'alro pro' has… Read more

rechargeable batteries but was also $400 dearer as I got this on a sale. The batteries in one of mine will definitely not last 6 months as I am looking at a low battery alert on one of mine after 2 months.

It will do the job that I want it to do and I paid a good price considering what I now have.

Great design, now with Rechargeable Batteries!!! – I've been looking at the Arlo security camera system for a while, but never purchased due to the stories of having to replace batteries frequently. Now that Netgear have released the Arlo Pro with rechargeable batteries, what's not to like. Simple to set up, no cables required, good video, now with two-way audio on the cameras as well, it is… Read more

really a great little system for home use. Purchased the two camera set up. While the price may seem steep up front, because there are no ongoing monitoring costs (if you choose basic 7 day cloud storage option), I think it is a reasonable price to pay. I also like the Geo-fencing capability that switches the cameras off when my mobile is back in the house and automatically switches on monitoring when I leave the house. And the Arlo app is great for notifications if there is movement detected while I'm out of the house. So far, so good, although early days with the system.

Perfect for me – I was quoted $4000 (Au) for a 2 camera security system by a reputable supplier. This system cost a LOT less and works perfectly for my requirements. And that is the key part for anyone thinking of investing. Does it suit your needs? I don't need 24/7 monitoring. I need 8hr monitoring on 2 cameras and only occasional 5 camera monitoring (I have… Read more

added 3 cameras - all on 'special' at different suppliers). But I can turn them on remotely when needed and see what is happening inside and outside. Only glitch so far has been having to re-sync one camera a possum knocked out of a tree! My fault. Otherwise highly recommended.

DO NOT WASTE YOUR MONEY – Purchased the Arlo system for our home, and also bought additional cameras, adding up to $1,000+. The camera life isn't great, the connection is so slow, it takes a while to load, and the quality not very clear. That aside, after 1.5 years the base station stopped working, and Arlo would not replace it (only 1 year warranty) so now we are stuck… Read more

with a system we spent so much money on but doesn't even work for barely over a year!! They would not send us a new base station and told us to buy their newest system. Absolutely disappointed in this product and the customer service. Steer clear of Arlo!!!

Stupid system. Batteries only last 1-2 days – Battery only last 1 day from the start. It takes a long time to charge and sometimes it won't charge. Support is painful and won't help. Waste of money, don't buy. Show details

Total rubbish – To start with I was quite happy however as time has passed I’ve noticed the following: Misses obvious movements Slow Very buggy I’ve no recorded video playback with no after sales support Do not waste your money!! Show details

Waste of money – Biggest feature “geofencing” has never worked on these cameras which have made them a very expensive paperweight. Constantly recording at home and wasting battery so they need to be recharged every couple of weeks.. look elsewhere Show details

Rubbish – Had mine just over 12 months. I work away and the battery is flat in two weeks. If you want all footage they have to be set at 100% and then battery goes quicker. Waste of my $800 and wish i took them back Show details

Great system but has issues – Appeared to be a great system - but with one flaw. Cameras regularly appear as offline (wireless) and needed to be physically reset. All good if someone's at home but an issue if off site. Would recommend hardwired.

Not bad, not great – Very easy to install and I have found the battery life better than I expected after reading some of these reviews. The down side is that it only sometimes works! I had to leave for work before our nanny arrived today and so my kids were home alone for what was to be about 5 minutes. I eagerly waited for the Arlo alert so I knew she'd arrived but… Read more

it never went off so I panicked and checked the recordings, nothing. I called her and she was there, she and her toddler had walked down our 30m driveway in full view of the camera and there was not one alert.

Makes me wonder what else it hasn't picked up. On the other hand, yesterday I had 112 alerts for an empty backyard with zero activity.

Total CRAP – Don't do it guys. Wasted three hundred bucks, sometimes they work, sometimes they don't, and if you want to look back at recordings in the library, you might get one at a 10. Total waste of money. My house was broken into, and it didn't record it. That was for the second time now. Total absolute crap. Not to mention the idiots you call to ask for… Read more

help, they on the other end did not help me, I was waiting so patiently, and they didn't know what they were doing, and they hung up on me. They kept saying we can't hear you, we can't hear you. But I could hear them perfectly fine. Absolutely ridiculous.

Consistently buggy application... Avoid at all costs – I purchased the Arlo security system (VMS3230) a few months pack and installed two cameras outside. The hardware has been great, and the standard batteries in the cameras barely drain at all (i.e still on 95%, and I have it setup on a schedule for motion detection every night). However, the serious problem is with the software - the application… Read more

(android, iPhone, and desktop app) are fully of bugs. First thing I noticed when using it was that the mode button randomly disappeared, meaning you can't seem, disarm, or do anything with the cameras except view their status and replay captured footage from the last week (on their free cloud storage solution accessed via 'Library'). Now, the timing I set for the schedule doesn't work. I haven't changed any of the scheduled times which turn on the motion detection, they have been the same (and working perfectly) for months - but motion detection is now on constantly making the schedule mode useless... It's the same as the 'armed' function... Has the potential to be a great product, however something is going wrong in tech department operations which is seriously damaging the user experience. On top of this, Arlo are impossible to contact (their Salesforce live chat never works either) to tell them any of this. Wouldn't recommend buying this product, it's caused me more hassle than it's worth.

About as useful as a baby monitor – I bought the Arlo base station with 2 cameras brand new from Officeworks almost 3 years ago. I used it at a commercial rental property and at the time it seemed ideal as there was no wiring involved and could set it up myself. Pros: It has a great scheduling and geofencing system. With the Arlo app on my phone running, I could set it to… Read more

deactivate the cameras whenever my phone was within 1km of the base station. The video resolution was pretty good along with the night vision.

Cons: The delay between the camera sensing motion and when it starts recording is so long, that it often doesn't capture anything useful. A person would have to move around and stay in front of the camera for at least 8 seconds before you'd capture them. For example, I had a brochure holder mounted on a wall outside my store and the Arlo camera pointing directly at it. Whenever a customer stopped to take a brochure, the camera would start recording but I would never see the customer in the footage. I'd just see the brochures go down one by one and occasionally I'd see the customer's foot as they walked off!

Sometimes the Geofencing system wouldn't work properly and would remain active even when I entered the property, so I'd end up with 20 one-minute clips of me working at my desk which would drain the battery. And sometimes it wouldn't arm when I left the property.

Major Cons: Whenever there was a power outage, the base station would turn off and I'd have to resynch the cameras with the base station by physically bringing the camera units within 1m of the base station. With one of the units mounted high up under the eaves of a double storey building, this REALLY SUCKED!

After one such power outage, the cameras wouldn't synch anymore and after numerous emails to Arlo support, they replaced the base station. I do give them credit for replacing the base station even though it was out of warranty. However, the new base station wouldn't synch with the cameras either. So my once partially useful security system is now completely useless and I've tried it with different routers at different properties, done a factory reset, etc etc.

When it worked, it was only useful to check if a courier had left a parcel at the front door, but for genuine security, I'd use something that records continuously or has a faster capture time. We did have some fun with it, setting it up inside our home, spying on grandma while we were out, or trying to capture footage of possums eating our cat food. Overall, I'd describe its usefulness and reliability about the same as a baby monitor.

Good product poor customer service – The product is the best system to use however I have been waiting for 6 months for a solor panel (always on back order) same with an extra power cord. London drugs 52 is the dealer they are trying but Arlo isn't doing what they can for them.

Not as good as Netgear claims – I purchased this after I found my car door had been keys (deep scratch along door on outside) based on the advertised details. Will admit it was very easy to install and setup, but the basic (free) support is rather limited, particularly in the area of event recording time, 10 sec. Anything else has to be purchased. But the man disappointment is… Read more

the motion detection. I have mine located on the front of the house looking at the porch, and in the end I have had to set the sensitivity to 100% just to detect someone walking on the porch and approaching the front door. Netgear know this was an issue as they shortly released a new improved version at a much higher cost. So be careful about what version you buy and whether it is worth the cost.

Useless product do not waste your money – These cameras DO NOT work as intended. They will pick up movement and activity maybe 50% of the time. There will be days when a bird flying by is detected and an hour later a car pulling in and out of the garage will not be. People have come and gone in my driveway, including a donation company that pulled in, and picked up 26 boxes and bags from… Read more

right outside my garage door where I have the camera posted, and none of that activity was picked up. It is beyond absurd and this system is completely and totally useless.

Good Monitoring System but needs more flexibility – I have had the system now for 2 years. It's great at recording when it detects motion and it gives you an email alert if set up that way. Video quality good, batteries last for 8 months. However, you can't set one camera to record at one time and the other at different times. Both must be set the same. Also, if you monitor outside and have… Read more

your computer/mobile off, you don't get messages if an intruder is there. It would be better for me if there was an option to have an intruder alert (eg blue flashing light, siren at the premises). Other systems allow for monitoring on a separate screen, with intruder alert, so why can't Netgear be more flexible? - Joe

Don't waste your money – + - Beautifully designed and well thought out - Easy to set up Great for indoors only - - Battery consumption is atrocious You'll be forever up and down on a ladder if using outside Such a shame because I really like the design and concept but feel like Ive wasted $400

Too Expensive to run – I would not recommend these for external. Maybe ok for internal however batteries run out quick in areas of movement so you need to switch of At $40.00 per camera it becomes too expensive. They are more of a monitoring system not security

Works fine but batteries are expensive and don't last very long – Batteries are expensive to replace - around $39 Australian dollars for each camera. My last replacement lasted a mere 2 months and 3 days. These ongoing running costs were unexpected. I know the PRO model and new models now come with rechargeable lithium batteries which are great but now im stuck with these old ones. Netgear should offer a trade in service to upgrade to the PRO. Everything else works as described

Terrible night vision capabilities – I got the 2 camera for the sole purpose of home security while I am away at work. I situated one above the front door and one camera in the back yard where it could get a view of the back of the house. The footage of both during the daylight hours was adequate, I would hate to try and actually get some identification of the person with the… Read more

quality tho.

But at night, forget it..... the quality of either camera was so bad, it was almost impossible for it to be useful. There is quite a delay of when the camera picks up motion to when it starts to record, so if someone is moving past, you don't capture the footage. The IR sensor that fires out a light to pick up motion is inadequate. Initally I was about 6m directly in front of the camera moving about and it didn't pick anything up, as I wialked to within about 3m, it then started to record.

If you wanted this camera to record within a house, it may be ok...and only just ok....

I would honestly keep looking if you wanted anything of decent quality.

Great if you don't need always-on monitoring – The best thing about this is that the Arlo system does what it says. It's completely wire free, battery does lasts a few month. However..... the intended design is for monitoring spaces that do not have constant activity. I have mine positioned out from the front door and does not look onto the street. The second came looks away from the garage on… Read more

to the street. The battery life drops by around 50% compared to the front door... and this is with all things being equal (i.e. active monitoring is 24/7). It's best to position the camera's away from constant activity, and this helps with arlo's app to only notify you of genuine motion (rather than a passing car or pedestrian)

Waste of money – Always off line for no reason. Can’t access when away from home. Had a camera expert look at and he agreed a very poor product. Show details

Junk cameras – Don't buy these camera's. They don't capture good quality in colour. All Arlo is about is trying to scam extra money per year to run junk . Show details