Neutrogena Oil-Free Acne Wash
137 reviews
- Dry Skin
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- Normal Skin
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- Oily Skin
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- Sensitive Skin
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- Combination Skin
- Mild
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- Severe
Agree with everyone else here !! My face has been super itchy and burnt, didn’t realise it was Neutrogena Oil free acne wash until tonight when I used it on my eyes and now they are swollen. Can’t believe that it’s a recurring experience. I used it 3 days ago and was confused to why my face was itchy and thought it was some new face pads. Show details
Only use it what the product has written on it – I've been using deep clean facial cleanser for many years I always buy online, so when I clicked on what I thought was it, when it was delivered I noticed that it was Neutrogena ache face wash, the wash i always buy has noe got a different look thst i didn't realis. So I don't have any ache at all but I decided to use it. Within 3 days my face was… Read more
burning after I removed my make-up, I had swelling under my eyes under my nose is peeling,and my throat had tiny bumps all over it.Its only been 2 days since I stopped using this product,but my face is still feeling very sensitive.
This product completely ruined my skin. I have never had sensitive skin and have never reacted to any products before. I stopped using this after two washes due to tiny pimples rising on my face. A day later, I woke up completely puffy, red, itchy and dry. My face felt like sandpaper and burnt even when applying a simple moisturiser. I had to go… Read more
on steroids to reduce the symptoms. I do not know how this product is still available to purchase, it destroys your skin barrier.
I wish I had read the reviews prior to purchasing, I realised heaps of people had the same reaction, including some people I knew.
Reviews with attachments
- +2
AVOID AT ALL COSTS!! Swollen eyes and face – *Edit to Add* yes I have woken up with eyes near swollen shut and my cheeks feel like they’re on fire. Added another photo of the morning.* I used this ONCE and within 18 hours, under my eyes and all down my cheeks are swollen, itchy, red, blotchy and hot! I have never had a reaction in my life - I don’t even get hay fever! I’m hoping I wake up… Read more
in the morning being able to open my eyes properly because I cannot afford to take the day off work because of it!!! This should be banned from sale. AVOID AVOID AVOID!!!
Severe rash after using for 2 consecutive days – I've never had an alergic reaction to any product before, but after using the Neutrogena exfoliant with salicylic acid I've got this rash, that never happened to me before, and I've always used exfoliants from many brands.
This is terrible!!!! DO NOT USE!!! – My doctor recommended this to clear up my acne. I used it for 2 days and by second morning the skin on either side of my mouth was sore super dry and super red. As the day progressed the redness spread to my forehead and the sides of my nose and i had a serious burning sensation it was HORRIBLE!!!!!. It was very painful!!! DO NOT RECOMMEND TO ANYONE!!! Show details
my face began to burn & has now broke out of irritation & severe redness. This product should not be sold ! – Both sides of my face have severe redness ,irritation & burning. I can’t believe this product is sold on shelves! DO NOT USE! This product is terrible & I wish I could sew! Show details
Positive reviews
Great for stubborn hormonal acne! – I have been struggling with hormonal acne for a long time, and finally decided to give this product ago. So far it has worked wonders!! Not even Benzoyl peroxide was helping my skin (I was still getting 3-5 pustules everyday). Yes the product is very drying - but using it just once a day paired with some great aftercare (hyaluronic acid plus a… Read more
good moisturiser) and my skin has not looked this good in a looong time. I used benzoyl peroxide once afterwards and it did burn. So I stopped the benzoyl and now it’s fine. But now after regular use for just a few weeks, I don’t need any other acne products. In fact I barely need concealer anymore! So thankful.
Actually worked for me and I have acne – I have used this product for over a week and it worked wonders. I have mild-severe acne plus oiliness, and in the week I’ve been using it, my skin has been quite clear. I did find it a little dry on my skin the first few days but I just added a serum and moisturised. If your skin was dry from this product then I suggest you use moisturiser and… Read more
sunscreen during the day, and only use if you actually have acne and oiliness. If you have just normal skin then yeah it will probably not work.
Takes time – Not sure on all the bad reviews but i have been using this cleanser for around 2 weeks now. It is very thick and only use 1 pump to cleanse my face 2 times a day. Week one my face did feel dry and tight but after applying moisteriser this went away. Also in week one i had all these smaller pimples come up over night. After the first week my… Read more
skins texture has changed for the better. My face isnt dry after using like before and my cingested pores seem to of cleared up. My face itself actualy looks supple and healthy. During the day i do wear alot of sunscreen to protect my skin from the sun. All in all really good product
Negative reviews
Horrible – Extremely horrible! Used it twice and ended up with mild burn, rashes, a lot of tiny white bumps, itchiness all over cheeks. Cannot look at myself in the mirror. Extremely dried my skin after use. This product must be discontinued. Show details
Face feels like it’s on fire – Used two consecutive nights woke up the next morning face was red extremely hot and sore like a sun burn from hell it was covered bumps that felt like sand paper and just felt raw and incredibly sore days later and it’s still causing pain and discomfort. Show details
Intense allergic reaction – I purchased this because I have some mild acne and looking for a bit of a boost from the salicylic acid/vitamin c treatment I’ve been using. 2 days after using my eyes swelled up, mildly itchy and red. I’ve never had my eyes swell up after using a product. This is more than just a ‘sensitive skin’ reaction, this is a full blown allergic reaction. Avoid this product!! Show details
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Recent reviews
Be very careful – I purchased this and after using it twice I’ve noticed my face started to be very itchy and a rash like started to form leaving it red and bumpy. I don’t have sensitive skin and have used many other face wash without any problems. I never thought a face wash would cause such a terrible reaction. Please be very careful using this! Show details
Chemical burns that are so painful – This face wash literally burned my face and made it so swollen and painful. I have never ever experienced such awful side effects from any skincare products in my entire life. Please do not buy, i am so embarrassed of my face and hope it goes back to the way it was. It's been a horrible 3 days! Show details
Finally realised this is my major breakout culprit – It's taken 5 years for me to work this out. This is a major breakout causer! I used this from 2014-2018 and my skin gradually got worse over this time. I put it down at the time to stress, diet, hormonal inbalance etc. - not an acne-clearing wash from a respected brand. Then I started using an expensive gentler 'suite' of products available on… Read more
line from 2019. Gradually my skin cleared up to be how it should be and for the past 2 years it's been great. Then just this week whilst on a summer holiday, I purchased this product again as I did not bring my usual cleanser, as I only had a limited selection at the local supermarket. Within 3 days - BANG!. Acne explosion. Still was in denial putting it down to more swimming, or a few extra drinks - then frustrated, realised the internet is filled with hundreds, if not thousands of similiar experiences. Its now in the bin and just 48 hours later my skin is starting to recover, with no new pimples.
Avoid!!!! – 2 days after 1 use, red dry patches appeared around both my eyes, mouth and nose. The skin is sooo sore and stings constantly. Please avoid this product!!!! Show details
0 rating – Skin swelling and burning around eyes. This stuff is dangerous. Get it off shelves. Show details
Wish I read the reviews. Day 3 of eye swelling and itchy inflames scaly skin after using this wash – I bought this after looking for an oil free cleanser. It felt fine after the first couple of use. By day 2 of using it, I noticed my eyelids becoming very dry and scaly, similar to when I used Vitamin C and accidently got some on my eyelids. By day 3, I woke up with swollen eyes, swollen face and my entire face has turned scaly and it is so itchy.… Read more
I am now day 3 into the swollen eyes and scaly itchy skin. I have started steroid cream to help but I have never had such a bad allergic reaction to a skincare product. I agree with other reviewers. With this many people reacting, why is it still on the market.
Terrible! – Got severe allergic reaction on my face and neck. My whole face is dry and red patches all over. My eye also got swollen. My face is so much irritated even after 12 hours of last use. I wish this is taken off the shelves ASAP and more people are aware of it soon. Show details
DO NOT BUY!!! – I've never had a skin reaction to a face product. I used the oil free fash wash and after 2 used I noticed when I was drying my face, my forehead started to itch, then the rest of my face. I got these rash like bumps all over my face. The last couple days my lower brow/ upper eye lids have been swollen and around my mouth is really bumpy as well… Read more
as my forehead. I decided to Google the reviews and couldn't believe the amount of people that have had a bad reaction from this!!! Needs to be taken off the shelves!!!! Like wow ...
should be banned – used 3 times to wash face (remove makeup & general face wash for a few pimples) as I had used another product before all over my face with absolutely no reaction but ran out and decided to try this one. 1st day eyes felt hot and slightly red, 2nd day they became itchy, red, hot, 3rd day woke up, eyes were nearly swollen shut and red, very itchy,… Read more
fluid filled bags around whole eye, bumpy rash all over face as well, trying cold compress to reduce swelling, might have to go to doctor, as getting worried now as I have not had a reaction like this ever. This product should come with a warning, now having read all the negative reviews, better still it should be banned. Neutrogena should really review the ingredients list as there is something really bad in it.
Find out how Neutrogena Oil-Free Acne Wash compares to other Acne Treatments
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Poisonous – I don’t know how this product is the shelves after all the reviews. This product put me in hospital. Do not recommend at all. Show details
!!!DO NOT USE!!! Caused a chemical burn on my face! Not safe for skin – Just don't buy it. My skin is starting to peel from it now, even wetting face with water stings and burns. Show details
Do not use as can cause severe skin reaction – My daughter used this product and within a week suffered from severe reaction, swollen eyes, red inflamed skin and peeling. This has really not helped with her self esteem. I wished that we had read reviews before using as quite a few people have suffered. Show details
Burning rashes had to get prescription medicine – I used it for 2 days and my skin had broken out terribly, burning hot rashes, skin peeling and clusters of white head pimples around mouth. The doc prescribed 2 ointments to fix my skin. Show details
Awful! – After using it on the first evening woke up with swollen puffy eyelids and under eyes, As well as redness , itching and burning . Used again next day and again woke up with the same symptoms. Hope this review hopes someone avoid similar experience. Show details
Terrible – Terrible product, after the second day of using it my face filled with rashes and became itchy,burned and swallow! Now I am left with a sore and puffy face. Ridiculous Show details
Awful – I bought it for my daughter because she was breaking out. The product caused her to have rashes around her mouth and her mouth became swollen do not purchase this garbage product! Show details
This product is THE worst!! Must be taken off shelves !! – This product after using it for 3 days made my skin very flaky and super dry, I advise you not to use this product as it made my skin very bad what can I do to help this?? Show details
Worst acne wash ever – Although I don't have a sensitive skin, Neutrogena acne wash caused my skin to become very red and itchy. I had tiny white bumps all over my face. Do not buy this useless acne wash! Show details
Don’t buy! – 1 star because I can’t give 0. I have only used this product for about 4 days and then I stopped. My skin is really red with tiny bumps on my cheek, my left eye was swollen for about a day. My skin feels really itchy and burns when I touch it. At first I didn’t think of it being the product until I googled it and found the exact same happened to… Read more
many other people. Stopped using it immediately. Now hoping my skin will go back to normal quickly. Never will I purchase a Neutrogena product again!
Terrible product left my skin feeling like leather – This was terrible. I used the product and so did my daughter. The next day our skin was flaky and we had small tiny bumps all over our skin. The sides of my nose peeled. The small bumps became soo itchy, the itchiness was all over my neck down to my collarbone. I had red bumps rash like all over my face for days and days. It made my skin age like 10 years so disappointing and scary! I really wish they would remove this product from shelves! Show details
Do not buy – I tried it after I bought the product. The next day my face is dry and itchy. Even taking antihistamines did not work. I do not know what will I do now. I do not want to go out because the dryness covers my whole face even the surroundings of my nose and mouth are so painful. Show details
Left me with a chemical burn on my face. Very painful and horrible... don't use this stuff! – This stuff is horrible! It left me with a chemical burn all over my face. I bought this garbage because it was on sale and I needed a face wash. After a day or two of using it, my skin got really dry and painful and itchy. It turned into a burn and I couldn't sleep for two nights because of the pain. My face felt like it was on fire, my eyes and… Read more
lips swelled up and nothing would help. I look horrible. My eyes have been swollen for two days now. After two days of stopping its use, the burning has subsided and now my skin is itchy beyond belief and peeling and blistering
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