Newcastle Roofing did an excellent job, on time and with few hassles (not of their making).
They went above the work that was initially quoted as the job eventually required more (slightly different extra) work than expected. Staff were polite, informative and efficient.
- Customer Service
Workers were on time. Knowledgeable and friendly . I am happy to recommend Newcastle roofing. We were assured that if there are any problems in the future we will get free of charge assistance.
- Customer Service
- Rates and Fees
The reviewer stated that an incentive was offered for this review
We are very happy with the job Newcastle roofing have done . Everything was very professional we would recommend them .
After a reschedule from original quote date, staff arrived and provided quote as requested. Job completed as arranged. All staff polite and helpful.
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Arranged quote 6weeks in advance.
Drove from Penrith to Nelson Bay.
They called last minute told me they wouldn't be there.
Roofence hop away with your cash.
Had Roofence do my roof 18 months ago. The job was very patchy. They should have replaced broken tiles. They didn't. They should have cleaned gutters. They didn't. There was supposed to be two top coats on the tiles. Unfortunately I went shopping for an hour as they were putting on the first coat. When I returned an hour later they were packed and about to leave. Two coats of paint in an hour?? I complained. They made promises but that's all.
Very slick salesman.
Done Excatly As Quoted
I was reccomended from a friend who said this company was one of the best roofing companys around , After recieving quotes from other people etc, i could clearly understand why my friend reccomended them so highly , From having there consultant helping us choose the right coating and colours ,clear consice details of work(there the only people localy that offer a genuine gaurentee against fading )There tradesman are actually tradesman, The only point that we were concerned about was they were about $1500 more then some of the rogue type operate...rs (1 man band people we've had some bad experinces there), however they were't the most expensive either nearly $2500 cheaper then the most expensive, They were the only bussiness that could or would show addresses of jobs done over 10 years ago( which is how long most guarentees we were quoted for ) Our Experince was good with roofence and they were probably the most profesional people of any trades we have dealt with Quality Products Took a week after job completed to pay them , they wouldnt accept payment untill there inspector, inpected job for quality
Terrible roof restoration
Roofence Pty Ltd(Warners Bay) did restoration work that was well below standard. Did not replace tiles, but covered broken tiles with cement. Left gutterings full of sludge and downpipes disconnected. Promised to rectify, however three months on have not done so and will not return my calls.
Expensive and bad workmanship and unreliable. Bad communication.
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