3,419 reviews
This is a return after 7+ years because my deck blinds are still working well and looking good. I wanted another blind to match. AOL matched it well and provided very good service - there was excellent information provided, the sales estimator arrived on time to measure and quote, the installers were very friendly and professional and everything… Read more · 1
worked well. My new blind appears to be as good as the previous ones. The quality of my blinds is very good. They have held up to the weather.
We're very pleased with the blinds installed by Australian Outdoor Living. It was a pleasure dealing with this company. From first point of contact, measure and quote through to installation was seamless devoid of issues and was even given a discount and early installation. Excellent quality of the blinds and hardware. Thank you AOL. Highly recommended. Show reply
2nd Patio/Carport installed by AOL Perth. We are very happy with the end result and the installers on the day, same ones that installed our 1st Patio. They take great care to ensure a quality build. Almost everything went to plan and was stress free. It is a quality product that we recommend and has made a noticeable difference to our frontage. Very happy all round. Show details · 1
Reviews with attachments
One of the most professional companies I have dealt with. Bought our blinds mostly for the Western sun but the amount of rain they keep out due to the quality is exceptional. Has transformed out outdoor area. Our last lot of blinds didn't block out anywhere near the elements as these do. Show reply
Got these ones for our investment property and I wish I knew about this company earlier. Blocks out more rain than the ones we put in at our own place Show reply
We went with Australian Outdoor Living again as they did our old house 13 years ago and they still look like new. Very happy with product quality and service again. Show reply
From start to finish a seamless project. Should have done this years ago Show reply
Seem to be much better quality than theor competition. Very happy ...smooth transaction from start to finish Show reply
Joshua explained the details of the product and how it works.He did amazing job and good customer service skills and the guys who came to install the lawn were amazing.100% satisfied. Thank you guys!☺️☺️☺️ Show reply
The whole process was exceptional from the salesperson to the contractor. Show reply
Love the blind in my alfresco area.The guys did a great job.Thankyou Show reply
great service, the builder was amazing, we would highly recommend. The carport looks as though it's always been a part of the home. Show reply
Find out how Australian Outdoor Living compares to other Home Renovators
Know better, choose better.
- +2
We recently had a new outdoor blind installed in our alfresco by Australian Outdoor Living, and we’re extremely happy with the result. The whole process was smooth and professional from start to finish. The installation team was punctual and efficient, and the quality of the blind is excellent. It looks fantastic and has made our outdoor area much more comfortable and usable year-round. Highly recommend their service and workmanship! Show details · 1
Love our lawn fantastic nice to walk and sit on Show reply
Absolutely love it, does the job keeping the sun out, perfect Show reply
Purchased a motorised outdoor blind. The sales rep Vicky came to our house and was very nice to deal with. What set the product apart from others we saw was the material as it looked more solid. That was confirmed in the last couple of days (mid Jan 2026) when we had very strong winds and storms and the blind stood well with no creasing. … Read more · 1
Photos post storm below. Price was comparable to other main steam suppliers a bit on the pricey side compared to more independent suppliers but quality and installstion was different. The lead time is around 6-8 weeks.
The AOL team were fantastic, Benson had the artificial lawn completed by end of day transforming our yard. Thanks!!! Show reply
Thought I’d wait for a year after to review our artificial lawn to see how it ages. So far there is no difference from the day it was first laid, to today. We have a small yard with an Alaskan malamute & weekly spray the lawn with half vinegar & half water to keep away the dog wee smell. Works better than any product on the market. Hasn’t affected… Read more · 1
the lawn at all. We couldn’t be happier with our choice of product & trusting AOL for the job! Huge thanks to Nicole Kozul for her support & guidance with our purchase.
Latest follow-ups
The final outdoor kitchen product was excellent, but the overall service experience was poor. Communication was inadequate, with key plumbing and gas alterations not disclosed upfront, resulting in avoidable disruptions and nearly $1,000 in… Read more
unexpected costs. Installation quality was inconsistent, causing wall damage and leaving the area messy. While the finished product met expectations, the planning, communication, and installation process fell well below acceptable standards.
Follow-up · I’m really disappointed with the lack of follow‑up after my installation. Despite clear damage to my wall and noticeably sloppy silicone work, I was never contacted by anyone to address or rectify the issues. The wall was scratched during installation, and the silicone finish was rushed and messy, leaving the area looking unfinished. For the price… Read more
We would like to Thank Amber for her exceptional service, we appreciated your help and honesty on deciding what synthetic lawn would look like around our pool, you went above and beyond to try and have it laid before Christmas, it looks amazing and the men that laid it were very professional.
Follow-up · The after service forget it, The lady that does weekends is very nice, she is lovely
Thanks so much for your lovely review,… Read more (+1 reply)
Geeze Louise !!! These guys just can't get it wrong. I just had my manual blind (first one out of two) converted to an automatic remote controlled blind (like my second blind). My gosh is this a dream. It was actually fun calling AU Outdoor… Read more · 1
Living and saying "it's me again" to reengage, and see "the guys" in Installations come back out for another job well done.
Follow-up · This (automating the second blind of 2) was the best decision we’ve ever made. Our alfresco stays clean, no birds pooping, my BBQ grill hood stays cleaner and it’s an easy “up” to let the dog go fo her business out back.
Find out how Australian Outdoor Living compares to other Home Renovators
Know better, choose better.
Positive reviews
Excellent experience and satisfaction from starts to finish Information on product and transparency by Salespeople and initial assessment, measurements by two persons to reduce one measurement error Quality of product and installation ,by installer and electrician exceptionally high We installed the outdoor blind by Australian Outdoor living in… Read more · 1
2008, last for several years Lately, we chose another company while we were renovating our house, big mistake and have to ask Australian Outdoor living to install a new one. They have done that we are looking for
Wonderful result. Product installed professionally and operates very well. The product has transformed how we use the space and we are very pleased. We would definitely use this company again. Show reply
We went with Australian Outdoor Living as their tracking system was much more streamlined than their competitors. Definitely more expensive but you can see the difference in the quality. Show reply
Negative reviews
Watch this space. AOL responded promptly to our request for quote. Young lady came the same day, quoted, paid deposit. Told someone would be out for final measure. That's when it all turned to #SS. [Name Removed] rang to say he couldn't come to do final measurements as he'd been called into the office. We explained hubby wanted to be here when… Read more
he measured. He is FIFO with specific days available. [Name Removed]'s attitude 'too bad, too sad'. Apparently [Name Removed] came when none was home did measurements (no vision of visit on cctv). We were given install date, ordered skip bin and were set to go. Surprise, surprise, [Name Removed] rings morning of instal to say installer I'll will have to be after Easter!! We were not happy but again his attitude was 'too bad, too sad'. Reception staff and young lady quote 10 star service. So called manager [Name Removed] lets whole team down.
Hi Cheryl, thanks for taking the time… Read more (+1 reply)
Really not sure how they get 5 star reviews. Poor customer service and multiple let downs. 1: initial dealings Around Sep 2025 we had Destini come over for a quote/ measure which turned out to be an elongated 3 hour visit, mostly small talk. We received a $70k+ quote for a deck, veranda and blinds. Which was ridiculous. We enquired as to why… Read more
we weren’t getting the well advertised summer deal and why the cost was so high. She of course “checked with the manager”. The quote was then lowered to $53k. 1st red flag.
After this though we never heard back from Destini.
2: 2nd go
After not hearing from Destini we contacted AOL around Jan-Feb 2026. This time we got Rob. A likable guy who insisted a communication error occurred as Destini had since moved on from AOL.
Rob hastily booked a new measure and quote, driving 2 hours to us. A quote was done, however this time the cost was 5-10k more expensive and that excluded the blinds.
We went ahead to the contract phase anyway, hoping to start our slow going project.
3: Contract and despicable/ legally questionable contract terms
We were sent a final contract riddled with obvious errors. The biggest issue however was the insistence by AOL that they received 90-95% of the project funds on delivery of the materials. Prior to any actual building or surveyor checks for each stage. Initially the admin person Mohamad said they can compromise on this. We sought legal advice which supported our thoughts that the payment schedule should be more staggered to protect us. In the end they refused to adjust their terms. In reply we cancelled the project. They did return our deposit of $1k which we were very happy about.
Bottom line:
Avoid these guys. Too many red flags, poor customer service, shonky marketing and sales tactics and very questionable contract terms. They are not the glossy company they pretend to be on their adverts.
Hi Damo, thank you for taking the time… Read more
Purchased electric roller shutters in 2021, the electric motor in one blew within 3 years, no warranty offered after 6 months and refused to fix. A waste of an $8,500 investment, i would suggest using a company that has a warranty on the motor, as this company DOES not after 3 months, convinient & Disappointing. Edited to add after ive had… Read more
repairs completed by a private company: I was told that they were installed incorrectly, no water drainage added into the top pelmets which drowned my motors and fried my electricity, how good is wasting $8,000 on that?!. The motor installed was 10nm which is SEVERLY underpowered for the size of the roller shutter and its weight and i had to have it replaced with a 30nm one. I am so disappointed in the money ive spent through Australian Outdoor Living and have strongly encouraged everyone who i encounter to avoid and use smaller independent buisnesses. Oh, and this company gave me a 7 year warranty on my motor that I had replaced today. 0/10 will NEVER recommend.
Hi Nicole, Thank you for taking the… Read more (+2 replies)
Recent reviews
We wanted outdoor automated blinds that were insect proof and reduced rain and wind into an alfresco area at the back of our house in Sydney. We used AOL as they came to us with all samples to choose blinds and discussed options. We got free install and discounted pricing. Also blinds were ready after 2 weeks which was great and install was done in 3 hours including electrics. Blinds work and look fantastic. Show details · 1
Professionally handled from start to finish. Good communication, was kept informed at every stage. Polite, courteous and everyone I dealt with easily answered any questions I had. Absolutely love the new verandah. Thank you to the installers, Simon and Riley. As mentioned to Sarah I have every intention of being a return customer. Show reply
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi David, Thank you very much for… Read more