Graeme and Barbara
We made the right choice of Company, had complete confidence in Michael with his advice, and after installation just loved the finished product. Excellent consumer skills from all staff and a joy to have the opportunity to feel they had our interests at heart.
AOL QLD outdoor blind purchase and installation
From the moment I spoke with the design consultant Michael from Australian Outdoor Living QLD, I felt comfortable with their professional approach, prompt attention to any concerns I had and their honesty. Their timing for the installation was perfect as was Rob the installers attention to detail in the fitting. I also found them to be extremely flexible when making any changes - which I did often! I am very happy with the blinds and would recommend AOL to anyone. Very refreshing to have excellent service and product in today's marketplace. Thank you
Excellent and a very happy customer
I am so please at the outstanding and professional customer service I received with Australian Outdoor Living. I am also extremely satisfied with the quality and end result of my pergola blinds. I’m so happy that I did chose Australian Outdoor Living. Thank you so much and I would highly recommended you.
Admin - Australian Outdoor Living (David, Darren and Jeremy): Planning, obtaining the council approval, payment and site inspection were all processed smoothly.
Delivery - Flinders (Sebastian): Performed as planned.
Builders - SG Pergolas (Simon) & CE Pergolas (Callan): Performed as planned.
Painters - Steve and his team: 1 day delayed without notice but appreciate their prompt action to fix the issues.
The end product looks fantastic. One thing my wife and I should have done a little bit of study before deciding to build a timber pergola was considering knot holes in timbers (it is very basic knowledge though). We were told that the builders could not conceal the knot holes and the holes were too large to conceal with the paint (The painters concealed all minor holes and cracks). Having said that, this minor issue was the only issue we have found. Therefore, we are very likely to recommend AOL to our friends.
Fabulous addition to our home!
Australian Outdoor Living (WA) did a great job with our pergola and blinds. We are really happy we chose them. It is a professional job and adds value to our house.
Sensational service, Amazing blinds
From the very start of our experience with Australian Outdoor Living (AOL), WA, the customer service was impeccable. Kalise was so bright, bubbly, professional, asked us questions as to what we were looking for that we had already made up our minds to use AOL. Josh was fabulous, very informative, gave us some wonderful options and his advice on what would suit our needs. Sandro made the install day easy and seamless. I would highly recommend AOL WA to all of my friends.
Works very well just what I needed
From start to finish everything happened smoothly Everyone I spoke to were courteous kept me informed on process and progress and the blinds were installed 2 weeks early Great Would recommend to my friends
Could not fault any part during the original sale and installation.
Customer Service has been nothing but professional. My outdoor clear PVC blinds on my screened verandah were perfect. The quality is faultless and it did not darken the light into my adjacent family room one bit. It has turned my screened outdoor living area into a warm sunroom during the cooler months. Thank AOL
It was a pleasure to deal with Australian Outdoor Living (AOL)from the initial contact to the installation completion. The Team from AOL & Installers were Courteous, professional and prompt. The blinds were exactly what we were after & they compliment our house. We would not hesitate to recommend or use the services offered by AL>
Excellent workmanship. Has given us another room.
We had a pergola installed. The salesman Michael spent a lot of time with us and knew everything there is to know about pergolas. He was able to answer any question we had.
Our builder was Shane. Great workmanship, very particular and did an excellent job. Our only criticism would be that we never knew what time he was going to show up. In saying that, if we ever needed to have another installed we would not hesitate to use AOL and the builder Shane as the finished product is amazing.
From the initial contact to the completion of the installation AOL were a pleasure to deal with. Courteous, professional and prompt in their response. The 2 outdoor blinds are exactly what we wanted and compliment our house. We would not hesitate to purchase again from AOL.
AOL were professional and courteous from start to finish. Made the process easy and the quality of workmanship by Dan was second to none.
Now bring on summer, so I can enjoy the new deck to its fullest.
Professional, Courteous, Friendly Service.
The product is strong and attractive and the warranty of 25 years for the product and 15 years for the paint is very reassuring.
The Carpenter and Painter were very professional, thorough and ensured the site was left neat and clean.
I am happy with the balcony blinds - they are doing the job. The rain and breeze are kept out so it is more pleasant, plus I can open the window and have fresh air coming into the house without the wind blowing in!
The quality of the product is very good too.
Perfect outdoor roller blinds ever!!!
Love my new outdoor roller blinds, Thank You A.O.L for such quick service, from quote to install with the best product available. My balcony is now protected from the sun and the rain. They look beautiful.
We installed the grass at our front yard almost a year ago and the sales meeting where we signed the contract went fine. They actually found the people to do it within 5 days. However, when their work team installed the grass they left a pile of unused rocks on my driveway that I couldn't even park and there was dust everywhere. I kindly asked to remove it and the promise was to come over the following weekend. Nobody came over that weekend, nor the next one. I wrote an email to the company, called, after tedious process, their subcontractor came by and removed the rocks leaving the dirt behind, well I could park now, so I let it go. Few months later the grass sank significantly, I called the company to send someone t look at it and service, they said they would within couple days, nobody did. Few weeks later I did call again, same thing, long story short, it has been 4 months now of my calls and trying to chase help and all was in vain. They could find the time when wanted to get a client and later they couldn't care less.
Dee and Trev
Professional from start to end
Great customer service throughout the entire process of our patio.
From start to finish, everything has been dealt with swiftly and professionally
All interactions with AOL have been great from the design of the patio, to the professional job the 2 installers did. Please pass on our thanks
We highly recommend you to our family and friends
Artificial Lawn Installed by Professional Staff,A job Well Done.
Thank You Australian Outdoor Living at 36 John Bull Street Queanbeyan West NSW. I Would Highly Recommend the Friendly Professional Staff who Recently Installed Artificial lawn on a Section of our Front area of our Home We are very Pleased with the Result,it looks great.
Excellent product and service
I found their customer service to be excellent-they were very flexible with agreeing to delay shutter installation until after the installation of my replacement window frame and window which had been delayed 6 weeks.
Very impressed with the turnaround time for 3 large security shutters in 4 business days.
Their measure and quote salesperson was also very knowledgeable, honest and down to earth.
Great product and professional company
Professional service from start to finish. Gave clear timeframes throughout the process and stuck to them. Communication was great and we are really happy with the final product. Would recommend this company and product
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