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Australian Outdoor Living

Australian Outdoor Living

NSW, Sydney, SA, Adelaide, QLD, Brisbane, etc... (See All)
4.3 from 2,436 reviews · View Statistics
See the Best Home Renovators in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Australian Outdoor Living

Reviews

  • Customer Service
    4.3 (900)
  • Timeliness
    4.4 (874)
  • Job Satisfaction
    4.5 (823)
  • Rates and Fees
    4.1 (832)
  • Product Quality
    4.6 (844)
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Better than what we hoped for!

published

The lawn looks amazing. Kids and the dog love it. So easy to care for aswell. Couldn't be happier.

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Beautiful artificial turf!

published

Very impressed with our artificial turf. It looks awesome around our pool and is lovely to walk on.

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The reviewer stated that an incentive was offered for this review

Michael
MichaelSouth East Queensland, QLD

Terrible Service

published

Appointment was missed with no phone call to advise of appointment being cancelled. Very unhappy as I had taken the afternoon off work to attend the appointment. Additionally, even after making two follow-up phone calls to find out where the consultant was and when they would reschedule the appointment, no return phone call was received.

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  • Incentivised Review No
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Ian
IanGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Great service with a great product.

published

Everything was handled so professionally. From the initial showroom visit, to the full assessment and quote, to the final installation. Very happy with the end product. The outdoor blinds are performing exactly as I expected.

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Jo W.
Jo W.South East Queensland, QLD

Perfectly created carport & extra patio space

published

Planning: punctual, routine.
Pricing: slightly dearer than we thought.
Council Approval: took ages, however we were pre warned.
Building itself: went very smoothly and proceeded how we were informed it would happen. Materials came Friday, started building the following Monday.
Builder (Bill), was easy to get on with and notified us promptly if any issues were apparent. Answered any of our concerns with ease. Recommend this Bill the builder, very highly.
Exemplary service from start to finish!

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Lyn
LynGreater Melbourne (Inner), VIC
  • 2 reviews

Great experience from quote to install

published

I have never had such a great experience from the quote to installation. There was no pressure to buy or select the most expensive blinds in the range. The installers rang before the installation and even when the rain delayed the install they were prompt in calling and rescheduling the installation to suit . The blinds look amazing, I can’t wait for the weather to warm up so that I can enjoy this updated outdoor space.

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No obligation quote = car salesman tactics from the 1980’s

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jasper147
jasper147Sydney, NSW
  • 13 reviews
  • 20 likes

Great outdoor blinds!

published

We have used AOL on 3 separate occasions now and each time we have found the whole experience from start to finish to be handled by knowledgeable people who give great advice on choosing the right product. They work out the best way to do the install and have always been on time with delivery and installation. Installation has been great every time. The thing we like too is the quality. Very robust material which you know is going to stand up to the outdoor conditions, including strong winds. We highly recommend AOL.

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Not a good experience

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Richard and Suzie
Richard and Suzie
  • 3 reviews
  • 1 like

Outdoor Blinds

published

All staff involved were knowledgeable and courteous. Work was completed in a neat and timely fashion.

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Great experience with AU outdoor living

published

The new blinds looks amazing and the material is very good , it blocks 80% of the wind , so we can use our alfresco more frequently during windy days.

  • Incentivised Review No
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Steph
Steph
  • 2 reviews

Such poor communication

published

Very unhappy with the service and attitude of this company.

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Great quality, easy installation.

published

AOL installed outdoor blinds on our balcony. The discussion was easy and they were very knowledgeable. Installation was fast and we're very happy with the quality. We would use them again.

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Gail H
Gail HMetropolitan Adelaide, SA
  • 2 reviews
  • 4 likes

Absolutely excellent team to work with

published

From our sales person Tyson to Jo in the office and then to Brian and Jack our installers, could not fault the service and communication. Always kept us informed and were so obliging to work with. Love our new roller shutters

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Bed
BedSydney, NSW
  • 2 reviews
  • 1 like

Absolutely love our blinds can’t wait for summer to get the real benefits

published

Very happy and appreciate the fact that our builder did a lot wrong by us yet your company was understanding and didn’t penalise or hassle us , that means a lot to us and I have already passed on details to friends with high recommendations , <br /&g

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Questions & Answers

Marie
Marieasked
Australian Outdoor Living

What are the general price ranges of your custom made products. I know final price is dependent on measure and options selected but before I consider I need just a "ball park" range of prices and options.
Many thanks.

1 answer
Australian Outdoor Living
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Sandra A.
Sandra A.asked
Australian Outdoor Living

Could you please tell me when Metropolitan Melbourne is allowed to install my synthetic grass in Regional Victoria. I have paid my deposit prior to this? Sandra

No answers
Trish
Trishasked
Australian Outdoor Living

We've recently had a pergola installed by AOL at a cost of $10, 922. Unfortunately each panel has been scratched. Not to mention the delay of this taking a number of months as they originally put wooden posts in instead of aluminium and needed to come back as the job was incomplete. They have offered a price reductio of $522 for the scratches? That sis 4.77% How much do you think is reasonable? I don't think 4.77% is enough.

I asked for all the scratched panels to be replaced as the discount was ridiculous for an almost $11k product!

1 answer
Australian Outdoor Living
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Extra Information

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