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Nimble

Nimble

4.0 from 250 reviews · View Statistics

Reviews

  • Transparency
    4.5 (177)
  • Customer Service
    4.5 (185)
  • Loan TypeFixed Rate (105), Variable Rate (4), Line of Credit (27) and Split (2)
  • Application Process
    4.7 (180)
  • Timeliness
    4.6 (178)
  • Loan Term 4.812 months
  • Cash Arrival0.884 day(s)
Previous
Next

Waiting and stressed

published

In the past I haven't had any issues with Nimble. But I made an application and its been 9 hours and its still saying verifying. I wouldn't have applied for a pay day loan if I didn't need the money urgently. The fees are really high. Its been a stressful day and I've called and their phones weren't working and I sent 2 emails to follow up and havent had any response. I just want to no if its yes or no.

Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
See all answers
1 comment
Nimble
NimbleNimble
Nate

NateSouth East Queensland, QLD

Slow in responding

published

Applied in the AM, by close of business I still hadn’t received a response as to what was going on. Not sure if I used this mob years ago but if it was them then they were much quicker with a response

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
See all answers
1 comment
Nimble
NimbleNimble
AJRose

AJRoseSouth East Queensland, QLD

  • 4 reviews

Quick, Easy and Simple.

published

Great! They helped out multiple times when I've been stuck with my daughter. As for the fees they do tell you in the beginning before accepting the loan. They're easy to deal with and haven't had any issues. Thankyou so much.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
See all answers
1 comment
Nimble
NimbleNimble
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Blake

BlakeMetropolitan Adelaide, SA

Full time work, not "suitable" for a loan?

published

Tried to apply or a loan, was rejected instantly without getting to the next stage despite the fact I work full time and listed as such. How does that even make sense?

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
See all answers
1 comment
Nimble
NimbleNimble
Reviewer

Reviewer Adelaide

  • 16 reviews
  • 10 likes

The guidelines on who gets money or not is skewed

published

Extra costs are ridiculous considering there is little admin involved! I found that I was immediately permitted to have a loan on multiple requests - then, randomly I was declined - even though my financial situation had improved significantly from the previous times I had requested a loan!!
Then, there’s no customer service to speak to - so who gets all the fees you pay back ??!!!!
Not a good place to get a loan when the rules around the loan are warped.
I don’t use this company anymore - I much prefer “My pay now”, which has much less fees!!!!

Transparency
Customer Service
Application Process
Incentivised ReviewNo
Loan TypeFixed Rate
See all answers
1 comment
Nimble
NimbleNimble
tigs69

tigs69Greater Melbourne (Outer), VIC

  • 4 reviews
  • 2 likes

Nimble crashes Illion credit score

published

Applied for a Nimble loan and paid it off on time and no defaults.
12 months after paying it off I did a credit check. It has crashed my Illion credit score because it's a "high risk loan".
Illion credit score is 430 and equifax is 780.

Beware and avoid Nimble at all costs!!
it will take years before I can rebuild my credit score!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Cash Arrival1 day(s)
See all answers
1 comment
Nimble
NimbleNimble
David M.

David M.Illawarra, NSW

  • 2 reviews
  • 1 like

Predatory lender.AVOID

published

Predatory lender.
Exorbitant fee scheme,
Make it hard to make additional payments as it will effect the total fees.
A truly exceptional bunch of scumbags
AVOID Like the plague,
There are other lenders around that are better,
Like Wallet Wizard....

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeLine of Credit
Loan Start DateFebruary 2020
Loan Term6 months
Cash Arrival1 day(s)
See all answers
1 comment
Nimble
NimbleNimble

Competitive, responsive and good website.

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan Start DateAugust 2020
Loan Term2 months
See all answers
1 comment
Nimble
NimbleNimble
Woody2910

Woody2910Sydney, NSW

  • 2 reviews

They ruin your credit score

published

Stay away - Nimble carry out credit checks even when you don’t fully submit the credit application for final review. It ruins your credit rating and when you ask if they will remove it you don’t get a nice welcome.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
See all answers
1 comment
Nimble
NimbleNimble
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Alvin T.

Alvin T.

  • 5 reviews
  • 4 likes

STOP CALLING !

published

I've giving this review because i don't even know who you guys are and why you've got my number. I've received a dozen of your calls that lead to an automated machine from random mobile number. Dam Scam callers!

Transparency
Customer Service
Timeliness
Incentivised ReviewNo
See all answers
1 comment
Nimble
NimbleNimble

Hi Alvin T. We take complaints like this extremely seriously. If you could please share your email address, we'll get in touch to clear up any misinformation. Thanks - Team Nimble

Anthony

AnthonySydney, NSW

  • Verified customer

STRESS RELIEF

published

Great online customer service. The costs were very clear from the start with no extras. The rate was to be expected from the market and I was happy with that

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateMay 2020
Loan Term3 months
Cash Arrival1 day(s)
See all answers
1 comment
Nimble
NimbleNimble

Hi Anthony, It's great to hear you thought we were crystal clear from start to finish! We're glad to hear you are happy with the rate and our customer service! We appreciate your review very much! - Team Nimble

Tania T.

Tania T.Metropolitan Adelaide, SA

Nimble it’s 10 Stars from me

published

Nimble and it’s easy process offers a sense of security knowing if needed I can get financial help fast. Quick, easy and reliable. Customer satisfaction is important to them always.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeLine of Credit
Loan Start DateFebruary 2020
Loan Term5 months
See all answers
1 comment
Nimble
NimbleNimble

Hi Tania, Thank you for taking the time to review us! We are so glad you are a satisfied customer of ours! Have an awesome rest of your week - Team Nimble

Romeo b.

Romeo b.Central Highlands and Goldfields, VIC

This is perfect...helped when I had my daughter.

published

Customer service experience with this company was amazing. I experience an unexpected extra costs during the loan and they where will8ng to help. I am very satisfied with the rate I received for this loan.

Transparency
Customer Service
Application Process
Timeliness
Loan Term12 months
See all answers
1 comment
Nimble
NimbleNimble

Hi Romeo, It's awesome to hear you thought the customer service experience was amazing and appreciate our willingness to help when unexpected things come up! We hope you and your daughter have a fabulous rest of your week - Team Nimble

The reviewer stated that an incentive was offered for this review

Ronald

RonaldNorth Queensland, QLD

nimble TELL US WHY YOU LOVE US!

published

they were very fast and easy to use and quick response times and very friendly, and everything fully explained , very satisfied with everything about there service 10 out of 10

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2020
Cash Arrival0 day(s)
See all answers
1 comment
Nimble
NimbleNimble

Hi Ronald, It's great to hear you are very satisfied with your experience and we appreciate you taking the time to review us! Have a wonderful rest of your week - Team Nimble

The reviewer stated that an incentive was offered for this review

El H

El HSydney Surrounds, NSW

  • 2 reviews
  • 2 likes

Ridiculous fees

published

My first loan on here was $300, I ended up paying back $400 (approx 33% of what I had borrowed on top).

The next loan was $900, this at $95 a fortnight if taking me over 6 months to pay off and the total repayments are close to 50% more then what I had borrowed ($1,330). This is a huge amount of money for any loan.

This service will get you when you are desperate then just when you think your loan is paid haunt you for months after. Read the fees properly and the contract. Realise a credit card is close to 17% interest - not 50%.

Happy borrowing.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan Start DateJanuary 2020
Loan Term6 months
Cash Arrival1 day(s)
See all answers
1 comment
Nimble
NimbleNimble
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Shane Tilden

Shane TildenGreater Melbourne (Outer), VIC

great

published

always handy when extra cash is needed, would use again. easy repayment terms, direct debit is very easy and no need to worry about missing a payment because automatically debited

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeLine of Credit
Cash Arrival1 day(s)
See all answers
1 comment
Nimble
NimbleNimble

Hi Shane, Thank you for taking the time to review us! We're glad to hear you had a great experience and will be back again! Have a great rest of your week- Team Nimble

Lew

LewGreater Melbourne (Metropolitan), VIC

Excellent for when you're in a bit of a pickle!

published

Nimble has been able to help me on two occasions, where I had been in situations that could've been a lot worse financially if Nimble hadn't of come to the rescue! I found the application process to be very user friendly and quick to fill out, and was amazed at how fast each time the funds had been available in my account (literally within minutes). The pay-back fees associated with paying back a set amount too are quite reasonable, as is the time frame options given to pay back. Would definitely use again if I get stuck again!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2020
Loan Term12 months
Cash Arrival0 day(s)
See all answers
1 comment
Nimble
NimbleNimble

The reviewer stated that an incentive was offered for this review

Carly

CarlyMetropolitan Adelaide, SA

Not helpful and feel let down!

published

Got approved for my first loan with Nimble, easy set up, easy to deal with and good repayment options. ALWAYS paid on time and paid off early. After receiving an unexpected emergency vet bill, I provided customer service with my card details to make my last payment...very quick to take my money...Was then DECLINED, with NO valid reason given. No change in circumstances on my application. Was happy with initial set up, yet now feel very screwed over after they just made plenty of money out of me. I'm quite simply DISGUSTED!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
See all answers
1 comment
Nimble
NimbleNimble
Eildon

EildonGreater Melbourne (Outer), VIC

Backup

published

Transactions are straightforward and efficient. It is great to know I can access money quickly and without complicated forms or signing the house over. I enjoy being able to choose the period of repayment.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan Term0 months
See all answers
1 comment
Nimble
NimbleNimble

Hi Eildon, We're glad we could be a great backup for you! Also pleased you love the control you have over payment periods and our uncomplicated application process! Have a fabulous rest of your week- Team Nimble

Simple and easy

published

Nimble are easy and quick to use, I can’t fault the service I’ve received with them.
They were quick and very responsive with any queries that may have come about.
I am very satisfied with the care they have given

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
See all answers
1 comment
Nimble
NimbleNimble

Hi Ben, Thanks for taking the time to review us! It's wonderful to hear how happy you are with our service! Have a fabulous rest of your week- Team Nimble

Page 1 of 13

Questions & Answers

Les Cook

Les Cookasked

requesting a pay out figure of loan.

1 answer
Nimble
NimbleNimble

Hi Les,

Thanks for reaching out.

Please see https://nimble.com.au/ for a full cost breakdown for each of our products.

- Team Nimble

Les Cook

Les Cookasked

requesting a pay out figure of loan.

No answers
Steve

Steveasked

If I get a nimble loan is there a set time limit I have to pay the loan
I want to be able to pay it off faster without getting penalties

1 answer
Peter G.
Peter G.

Hi Steve. There is a set time limit but you can customize your repayments and frequency so it's payed off in that time limit without defaulting which does make it stress free.

Get an answer from our members and Nimble representatives

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