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Nimble
Waiting and stressed
In the past I haven't had any issues with Nimble. But I made an application and its been 9 hours and its still saying verifying. I wouldn't have applied for a pay day loan if I didn't need the money urgently. The fees are really high. Its been a stressful day and I've called and their phones weren't working and I sent 2 emails to follow up and havent had any response. I just want to no if its yes or no.
1 comment
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NateSouth East Queensland, QLD
Slow in responding
Applied in the AM, by close of business I still hadn’t received a response as to what was going on. Not sure if I used this mob years ago but if it was them then they were much quicker with a response
1 comment
NimbleNimble
Hi Nate,
So sorry to hear that we didn't meet our goal of fast service. We are constantly trying to improve our systems and sincerely hope to do better next time, thanks for leaving us a review.... Read more
Cheers - Team NimbleSimilar opinion? Write a review on ProductReview.com.au!
AJRoseSouth East Queensland, QLD
- 4 reviews
Quick, Easy and Simple.
Great! They helped out multiple times when I've been stuck with my daughter. As for the fees they do tell you in the beginning before accepting the loan. They're easy to deal with and haven't had any issues. Thankyou so much.
1 comment
NimbleNimble
Hi AJRose,
Thank you so much for your 5-star review. We strive to be quick, simple and transparent, we're thrilled that you were pleased with our service. Have a wonderful rest of your week!... Read more
Cheers, - Team NimbleSimilar opinion? Write a review on ProductReview.com.au!
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BlakeMetropolitan Adelaide, SA
Full time work, not "suitable" for a loan?
Tried to apply or a loan, was rejected instantly without getting to the next stage despite the fact I work full time and listed as such. How does that even make sense?
1 comment
NimbleNimble
Hi Blake,
We're very sorry to hear of your disappointment and that you weren't able to receive a Nimble loan this time. ... Read more
We work rigidly within the lines and the laws of responsible lending, everyone who applies for a Nimble loan is subject to our lending criteria. Again, we apologise for any inconvenience caused. Thanks, - Team NimbleSimilar opinion? Write a review on ProductReview.com.au!
Reviewer Adelaide
- 16 reviews
- 10 likes
The guidelines on who gets money or not is skewed
Extra costs are ridiculous considering there is little admin involved! I found that I was immediately permitted to have a loan on multiple requests - then, randomly I was declined - even though my financial situation had improved significantly from the previous times I had requested a loan!!
Then, there’s no customer service to speak to - so who gets all the fees you pay back ??!!!!
Not a good place to get a loan when the rules around the loan are warped.
I don’t use this company anymore - I much prefer “My pay now”, which has much less fees!!!!
1 comment
NimbleNimble
Hi there,
Thanks for taking the time to review your experience with Nimble.... Read more
We're sorry that you were not able to receive a Nimble loan at this time. Everyone who applies for a Nimble loan is subject to our lending criteria - regardless of if they have had been approved in the past. We take our duty as a responsible lender extremely seriously. We're sorry again that we weren't able to help you at this time, and apologise for any inconvenience caused. Thanks, - Team NimbleSimilar opinion? Write a review on ProductReview.com.au!
tigs69Greater Melbourne (Outer), VIC
- 4 reviews
- 2 likes
Nimble crashes Illion credit score
Applied for a Nimble loan and paid it off on time and no defaults.
12 months after paying it off I did a credit check. It has crashed my Illion credit score because it's a "high risk loan".
Illion credit score is 430 and equifax is 780.
Beware and avoid Nimble at all costs!!
it will take years before I can rebuild my credit score!
1 comment
NimbleNimble
Hi Tigs69, thanks for reaching out. Credit scores are determined by credit reporting bodies. Each one calculates them differently and this is only one of many pieces of information a credit provider l... Read more
ooks at when assessing a loan application. Customers who require Nimble loan statements and account information to assist with other loan applications can contact us on 133 156 or email customercare@nimble.com.au. - The Nimble TeamSimilar opinion? Write a review on ProductReview.com.au!
David M.Illawarra, NSW
- 2 reviews
- 1 like
Predatory lender.AVOID
Predatory lender.
Exorbitant fee scheme,
Make it hard to make additional payments as it will effect the total fees.
A truly exceptional bunch of scumbags
AVOID Like the plague,
There are other lenders around that are better,
Like Wallet Wizard....
1 comment
NimbleNimble
Hi David M, We're sorry that you weren't happy with our service and our transparency. We pride ourselves on transparency - we would like to understand more around exactly how the full details of your ... Read more
establishment and interest fees were not 100% transparent to you. When a customer signs the approval for their loan, in their contract, they will get a detailed breakdown of all fees. It would be great if we could call you and get more information around your feelings on the unclarity surrounding this. Please reply with your name and surname and we will reach out. Thanks - Team NimbleSimilar opinion? Write a review on ProductReview.com.au!
Competitive, responsive and good website.
These guys have been excellent. I have seen a a lot improvement over the years across the board.
The platform is easy to understand, the website is nice. The transfer of funds is quick and the payment plans can be managed to the individuals taste.
I could say so much more actually, but I will keep it short. Really pleased and saves me from having a credit card.
The staff are so nice too and are able to comprehend incoming follow up emails quickly if required.
If Nimble want a more comprehensive letter of reference, they are welcome to PM me.
...Read more
1 comment
NimbleNimble
Hi Henry, Thank you so much for taking the time to send us through your wonderful feedback. We get such a kick out of hearing what people are loving about our products and service. We hope you are sta... Read more
ying safe and well during this time. Have a wonderful rest of your week - The Nimble TeamSimilar opinion? Write a review on ProductReview.com.au!
Woody2910Sydney, NSW
- 2 reviews
They ruin your credit score
Stay away - Nimble carry out credit checks even when you don’t fully submit the credit application for final review. It ruins your credit rating and when you ask if they will remove it you don’t get a nice welcome.
1 comment
NimbleNimble
Hi Woody2910, We're sorry that you weren't happy with our service and transparency. We work rigidly within the lines and the laws of responsible lending and only access your credit file once your cons... Read more
ent has been given through the application process. - The Nimble TeamSimilar opinion? Write a review on ProductReview.com.au!
Find out how Nimble compares to other Short Term Loans
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Alvin T.
- 5 reviews
- 4 likes
STOP CALLING !
I've giving this review because i don't even know who you guys are and why you've got my number. I've received a dozen of your calls that lead to an automated machine from random mobile number. Dam Scam callers!
1 comment
NimbleNimble
Hi Alvin T. We take complaints like this extremely seriously. If you could please share your email address, we'll get in touch to clear up any misinformation. Thanks - Team Nimble
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AnthonySydney, NSW
- Verified customer
STRESS RELIEF
Great online customer service. The costs were very clear from the start with no extras. The rate was to be expected from the market and I was happy with that
1 comment
NimbleNimble
Hi Anthony, It's great to hear you thought we were crystal clear from start to finish! We're glad to hear you are happy with the rate and our customer service! We appreciate your review very much! - Team Nimble
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Tania T.Metropolitan Adelaide, SA
Nimble it’s 10 Stars from me
Nimble and it’s easy process offers a sense of security knowing if needed I can get financial help fast. Quick, easy and reliable. Customer satisfaction is important to them always.
1 comment
NimbleNimble
Hi Tania, Thank you for taking the time to review us! We are so glad you are a satisfied customer of ours! Have an awesome rest of your week - Team Nimble
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Romeo b.Central Highlands and Goldfields, VIC
This is perfect...helped when I had my daughter.
Customer service experience with this company was amazing. I experience an unexpected extra costs during the loan and they where will8ng to help. I am very satisfied with the rate I received for this loan.
1 comment
NimbleNimble
Hi Romeo, It's awesome to hear you thought the customer service experience was amazing and appreciate our willingness to help when unexpected things come up! We hope you and your daughter have a fabulous rest of your week - Team Nimble
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The reviewer stated that an incentive was offered for this review
RonaldNorth Queensland, QLD
nimble TELL US WHY YOU LOVE US!
they were very fast and easy to use and quick response times and very friendly, and everything fully explained , very satisfied with everything about there service 10 out of 10
1 comment
NimbleNimble
Hi Ronald, It's great to hear you are very satisfied with your experience and we appreciate you taking the time to review us! Have a wonderful rest of your week - Team Nimble
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The reviewer stated that an incentive was offered for this review
El HSydney Surrounds, NSW
- 2 reviews
- 2 likes
Ridiculous fees
My first loan on here was $300, I ended up paying back $400 (approx 33% of what I had borrowed on top).
The next loan was $900, this at $95 a fortnight if taking me over 6 months to pay off and the total repayments are close to 50% more then what I had borrowed ($1,330). This is a huge amount of money for any loan.
This service will get you when you are desperate then just when you think your loan is paid haunt you for months after. Read the fees properly and the contract. Realise a credit card is close to 17% interest - not 50%.
Happy borrowing.
1 comment
NimbleNimble
Hi El, We're sorry that you weren't happy with our service and our transparency. We pride ourselves on transparency - we would like to understand more around exactly how the full details of your estab... Read more
lishment and interest fees were not 100% transparent to you. When a customer signs the approval for their loan, in their contract, they will get a detailed breakdown of all fees. It would be great if we could call you and get more information around your feelings on the unclarity surrounding this. Please reply with your name and surname and we will reach out. Thanks - Team NimbleSimilar opinion? Write a review on ProductReview.com.au!
Find out how Nimble compares to other Short Term Loans
Know better, choose better.
Shane TildenGreater Melbourne (Outer), VIC
great
always handy when extra cash is needed, would use again. easy repayment terms, direct debit is very easy and no need to worry about missing a payment because automatically debited
1 comment
NimbleNimble
Hi Shane, Thank you for taking the time to review us! We're glad to hear you had a great experience and will be back again! Have a great rest of your week- Team Nimble
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LewGreater Melbourne (Metropolitan), VIC
Excellent for when you're in a bit of a pickle!
Nimble has been able to help me on two occasions, where I had been in situations that could've been a lot worse financially if Nimble hadn't of come to the rescue! I found the application process to be very user friendly and quick to fill out, and was amazed at how fast each time the funds had been available in my account (literally within minutes). The pay-back fees associated with paying back a set amount too are quite reasonable, as is the time frame options given to pay back. Would definitely use again if I get stuck again!
1 comment
NimbleNimble
Hi Lew, We're glad you found the application process user friendly, quick and easy! Great to hear you are amazed by getting the funds within minutes also! We're glad we were able to come to the rescue... Read more
for you and thank you for your review- Team NimbleSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
CarlyMetropolitan Adelaide, SA
Not helpful and feel let down!
Got approved for my first loan with Nimble, easy set up, easy to deal with and good repayment options. ALWAYS paid on time and paid off early. After receiving an unexpected emergency vet bill, I provided customer service with my card details to make my last payment...very quick to take my money...Was then DECLINED, with NO valid reason given. No change in circumstances on my application. Was happy with initial set up, yet now feel very screwed over after they just made plenty of money out of me. I'm quite simply DISGUSTED!
1 comment
NimbleNimble
Hi Carly, thanks for taking the time to review your Nimble experience. We're sorry that you were not able to receive a Nimble loan at this time. Everyone who applies for a Nimble loan is subject to ou... Read more
r lending criteria - regardless of they have had a previous Nimble loan. We take our duty as a responsible lender extremely seriously. We're sorry again that we weren't able to help you at this time. Thanks - Team NimbleSimilar opinion? Write a review on ProductReview.com.au!
EildonGreater Melbourne (Outer), VIC
Backup
Transactions are straightforward and efficient. It is great to know I can access money quickly and without complicated forms or signing the house over. I enjoy being able to choose the period of repayment.
1 comment
NimbleNimble
Hi Eildon, We're glad we could be a great backup for you! Also pleased you love the control you have over payment periods and our uncomplicated application process! Have a fabulous rest of your week- Team Nimble
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Simple and easy
Nimble are easy and quick to use, I can’t fault the service I’ve received with them.
They were quick and very responsive with any queries that may have come about.
I am very satisfied with the care they have given
1 comment
NimbleNimble
Hi Ben, Thanks for taking the time to review us! It's wonderful to hear how happy you are with our service! Have a fabulous rest of your week- Team Nimble
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Questions & Answers
Les Cookasked
requesting a pay out figure of loan.
1 answer
NimbleNimble
Hi Les,
Thanks for reaching out.
Please see https://nimble.com.au/ for a full cost breakdown for each of our products.
- Team Nimble
Les Cookasked
requesting a pay out figure of loan.
No answers
Steveasked
If I get a nimble loan is there a set time limit I have to pay the loan
I want to be able to pay it off faster without getting penalties
1 answer
Hi Steve. There is a set time limit but you can customize your repayments and frequency so it's payed off in that time limit without defaulting which does make it stress free.
Details
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NimbleNimble
Hi Jomga,
We're so sorry to hear of your disappointment in our service. I have passed on your feedback to our customer service team, we are always striving to do better and update our processes. ... Read more
Our customer service team operates Monday - Friday 9am - 5pm, and Saturday 9am - 1pm AEST. If not already resolved, they can be reached now at 133 156 and will be happy to discuss your application. Thanks for leaving a review, all the best. Cheers, - Team NImble