1 photo
NobleOak

NobleOak Questions & Answers

4.2 from 62 reviews · View Statistics

6 questions from our users

Radmila C.
Radmila C.asked

Why have you sent me an email with no option to unsubscribe. Your website doesn’t even provide an email address where people can write to you. I would never put my trust in any company that is so one sided.

No answers
Ash
Ashasked

Not a question.. just a comment. If you're on parental leave on a temporarily reduced salary or no pay for a period, you get paid based on your prior 12 months leave. Discrimination much?

No answers
Iain W.
Iain W.asked

I am considering Noble Oak Life Insurance. I note many favourable reviews relating to setting up the policies which is very good. However, I can't see any feedback regarding making a claim and the ease of having claims processed and paid out. Any feedback on this please?

3 answers
ben
ben

I cant answer as I haven't made claim

NobleOak
Moana K.NobleOak

Hi Iain,

There is more information on our website in relation to claims. We are also happy to have a conversation with you to give your more certainty. We complete a full assessment upfront as opposed to at claim time, the reason for this is to understand the level of risk depending on your medical history, and provide you with an outcome before paying any premium. We confirm the terms, conditions, potential loading and or exclusions to ensure your satisfaction before your policy commencing. Our application process can take longer than other Insurers as we are fully underwritten, but this is for the peace of mind of our clients. Everything is confirmed upfront and not at claim time.

Please give us a call on 1300 041 494 as we will be more than happy to assist you with your questions.

Thanks,

Lisa
Lisa

It’s taken 6 weeks so far for me to get a response after jumping through all the hoops for life insurance. It doesn’t set them in a positive note if I kicked the bucket and my loved ones had to claim. I’ll be pulling it, I’m not waiting any longer and will stay with my current insurer who have been great but I was hoping to save some costs.
Just remember you get what you pay for.

Siu
Siuasked

I really want to know and hear from people who got paid the life insurance.

I never read your review about client got successfully claimed easyly.

Because, I know someone who didn't get paid on his life insurance after he is dead.

2 answers
NobleOak
Moana K.NobleOak

Hi Siu,

We would be happy to discuss our claims process and our fully underwritten process with you over the phone if you like?

Please feel free to contact 1300 041 494 if you require more information on our values and processes around claims.

Grandview178
Grandview178

Noble Oak I'm guessing, are just like any other Insurance company with an over-arching focus to maximise their financial return. Sure they're all warm and cuddly on sign-up. However the internet is littered with horror stories on how these organisations hide behind "legalese" and dump their clients just when they need them most.

dan801
dan801asked

Why can't you get income insurance if you travel overseas on holidays once a year for a couple of weeks?

1 answer
NobleOak
Moana K.NobleOak

Hi,

We can offer Income Protection to people who travel throughout the year. I seen from your previous comment that you had an upcoming holiday that was planned and in the near future. In circumstances similar to this we would normally wait until our clients return from their holidays until we start the application process. The reason for this is because we are fully underwritten which means we sometimes require medicals and further details in order to have your application completely assessed. Applications are usually only valid within 2 months of completion date, If our clients were overseas it risks the application approaching the expiry date. It would not be ideal for our clients to then go ahead and complete a declaration of good health and or have to complete the underwriting process again as we understand time is important to everyone. There are other factors as to why we would not complete an application process with clients who have upcoming holidays which I would be more than happy to share with you. Please feel free to email myself directly at moanak@nobleoak.com.au. We will also be happy to assist you with your Insurance needs once you return from your holidays.

Thanks,
Moana

Roscoe
Roscoeasked

at what age does this term life insurance terminate?

3 answers
NobleOak
Moana K.NobleOak

Hi Roscoe,

Life Insurance expires on the anniversary of your 99th birthday. Entry age is 69 years. Hope this helps. Please call 1300 041 494 if you have any further questions.

Roscoe
Roscoe

What do you mean by entry age? Is this insurance only available to people over 69?

NobleOak
Moana K.NobleOak

Hi Roscoe,

The Life Insurance is offered to people between the ages of 16-69 years of age.

Hope this helps.

Please feel free to email myself directly at moanak@nobleoak.com.au, as i would more than happy to assist you further.

Thanks,

Get an answer from our members and NobleOak representatives

Other Life Insurance

See all Life Insurance

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.