Nobo E Series Slimline

TIMER not working – Hi, similar to other people my timer does not work in the bedroom, but works fine in the leaving room. I have tried following the instructions I have. Please, help me. Thank you!

Dearer to run than anything on planet earth! – Dont, repeat, "DONT" buy any Nobo at all! My elderly mother and father were talked into buying these junk joke of a heater by a guy from then Retrovision. Told it would be perfect for their home and cheap to run. Lies, total lies. Maybe cheap in a country that has nuclear power that the public gets for peanuts in comparison to the rest if the… Read more

world! My Dads first 3 mth bill, $1300! Before the bill their power bill was around $250 for the same period. They had before the Nobo's a wood heater, cost of wood for the same period? Around $350. Do the maths, my poor mum and dad, pensioners, were devastated by the cost of running them. But worse still was that they were still always cold with the Nobo rubbish. With the wood heater the place was always toasty warm. They got rid of them and went back to wood. Nobo heaters are "Disgraceful". Shame on the salesperson who conned them into it from Castlemaine Vic! Forget what model or year as i may have got the model wrong but be assured, Nobo are rubbish.

Works well – I have small and medium-sized Nobo panel heaters (no timers). I use the small one to heat my bathroom and the larger one in the lounge room. I've had them for about three years with no problems. The only thing to watch is dust collecting inside the top vent when they are out of use in the winter months - can be a little smelly when you turn them… Read more

back on. Store in a cupboard or cover with a dust sheet to avoid this.

For all the people who are experiencing trouble with their heaters, I suggest visiting the Australian Consumer Law website, phoning your state or territory consumer rights department, or watching a couple of episodes of The Checkout! Warranty *does not* affect your statutory rights. So, even if a product is out of warranty, you may still be entitled to a repair, replacement or refund.

The law states that:

"A product must be safe, durable, free from defects, fit for purpose, acceptable in appearance, match its description and match any sample or demonstration model."

There is no specific time limit for this requirement; rather, it is judged on how much the item cost and how long it could reasonably be expected to last. Also, you do not need a receipt to return faulty items.

Spend some time getting to know your consumer rights - it will pay off. Many sales assistants do not know anything about consumer law, and unscrupulous businesses certainly won't educate you if they can fob you off due to your lack of knowledge.

Comments re timer problems – I have three NOBO heaters with timers and there appears to be a problem when you want to turn them on at the start of winter. I believe the problem isn't faulty timers it's the instructions which seem to be missing some info. Like others I found that I turned them on at the power point as suggested for 15 mins to recharge the timer batteries but… Read more

nothing appears to happen, still have a blank screen. It is unclear from the instructions whether you also need to turn the ON/OFF rocker switch on the side of the unit so I turn it on just in case but still nothing 'appears' to happen.

However, after the 15mins you then need to press the RST (reset) button but you must use a pen with a long nib to press it way down. The plastic 'pen' that came with my Nintendo is perfect. No need to keep pressing the reset down, just down and up once. You then press the OVER (override timer) button on the display panel and your heater will start working and you'll have a display. You then follow the supplied 'Timer User Manual' (more aptly named instruction sheet) if you want to set time and ON/OFF timers. Otherwise you just use the rocker switch to turn ON/OFF.

So give this a try and your timer panel may not be broken after all.

Perfect. Safe. Easy – Brought for our toddlers bedroom. Fantastic as the unit doesn’t get hot and is safe to leave in all not as it’s temperature controlled. The units temperature is closer to a room thermometer temperature than our cheaper panel heater (only a couple of degrees different) and therefore we know what temp to set it at.  Show details

Perfect – Live In cold part of Aus and does the job fine Use with a wood fire great combo for large room or while getting wood fire started Heats up fast Timer was a bit fiddly so I don't use it Luv the slim design and the casters are a great idea or you can wall mount.  Show details

Toasty warm and super effecient – We love our Nobo wall panel heater because it works effectively, efficiently and noiselessly. I suffer from asthma and appreciate the fact that the Nobo wall panel heater provides superior warmth without the need for a fan. It also blends into the decor and being able to have furniture placed close to the heater without any damage is a space saver.  Show details

Would rank it as rank! 0 ranking if possible – E4EU123 two units (I have , 2 others without timer facility) 100% failure rate. No help from seller or Nobo. The timers both display but nothing can reset the unit. The override does not work. Power is on, display appears to work but no heat. Show details

Biggest mistake, beware of all units with the timer (even new models) – We purchased this heater I was wanting something to last the distance. Granted we purchased in 2010, However I wanted something that would offer a nice radiant heat throughout the space. I didn't want the unit with a timer, however the store had no other model. Big mistake. It has been in for repair just about every year after purchase,… Read more

usually at the start of winter, it works for a bit then breaks down. I believe most issues are around the timer/thermostat. I did ask the repairers last time if we can get rid of the timer, however they did not offer much help apart from that they just replace the part. Apart from all that when it does work, it is is a really nice radiant heat.

Would give it 0 if I could – Timer impossible to work out. The stand is flimsy and it constantly falls over. Can't move it without the feet falling off. When it works it's ok. Would strongly not recommend. Show details

Inefficient waste of (a lot of) money – Our electricity bill doubled after replacing our 20 year old heater for the nobo 2.4 kw panel heater. I had the unit tested to check it was working properly, which it was. Emailed nobo who replied with a bunch of assumptions and untruths: ‘There could be a number of reasons your electricity bill has gone up, you will need to take into account the… Read more

size of the heater is larger than your 2kW oil heater. If someone is home more frequently then last winter, as well as the price increase of the electricity prices’.

Very disappointed considering it’s marketing.

Keep warm in cooler weather, good value economical electric panel heater – Initial cost is a little higher than most but performance and lower operating costs is good value for money. Operation is for cooler nights, to take the chill out of winter nights. Fits up against the wall and draws in cooler air from below and warms it up with convection heat coming off the front area gets the area heated safely for all the family.  Show details

Brilliant and efficient – This is the 2nd home we have chosen to purchase 'Nobo' Heating. The heat is gentle constant and safe. We discovered them in Melbourne in winter in our accommodation 6 years ago. It was a fairly large house and the constant gentle flow from the Nobo was and is amazing. We'd purchase the same again if we were required to do so. This is a… Read more

different type of heating, it almost feels like central when things warm up. Constant.

These are not for big open plan homes, simply a normal sized rooms.

Low cost if you turn the thermostat down before turning on and wait 5-10 mins.

Awesome product with the best service – I bought 3 Nobos in 2004. All still working perfectly with lovely warmth and low cost to run. I followed the advice to turn the thermostat down before turning on and waiting 5 minutes before turning up to allow a 'warm-up time' one of my large panels stopped working properly and I took it to Tom's.the company chose to replace it with a new one at no cost to me. Love the heaters and love the service.  Show details ·  1

Really nice kind of heat – The Nobo is silent, and warms our babies room, which is large and has very high ceilings, easily. Takes about 30mins to take the edge off the cold, so don't but it if you need quick relief. This heater is designed with timer to be left on for extended periods and keep the room at a certain temperature, which it does really well. I don't know… Read more

how efficient it is, but if you room is well sealed the heater will likely not have to work too hard to keep it at your desired heat and not be super expensive. We really like ours, it switches itself off when the room is to temperature and feels like a really nice heat, not too drying, reminiscent of a log heater in that way, very cosy!

Bad Service – I have 2 Nobo panel heaters installed late last year for the bedrooms. They both have timers and I find them not straightforward to use as the control panel is underneath the heater which is so inconvenient to adjust. I had to override the timer so I can turn on manually which wasn't that simple to do. I set the dial on the maximum temperature of… Read more

30 deg but it doesn't heat to the temperature before the red indicator light switches off.

I called customer service at Glen Dimplex which is the distributor to get some advise but was told quite abruptly that I have to remove the heater and take it to my nearest service centre which is Toms Element Shop in Richmond...a bit difficult when the product is hardwired in the wall! She didn't care and really wasn't interested in assisting me.

I wouldn't recommend this product as I have compared to another brand which I have at my holiday house for over 10 years and is running perfectly and the rooms are nice and warm. Nobo Panel Heaters are overpriced and not efficient.

After reading all the reviews, I definitely made a mistake in purchasing this product.

Known Faults explained – All the previous owners to complain are right. There is a design fault in the control circuit board. A memory battery has been placed among tiny SMD components and after a time leaks chemicals on to the board surface which etches away the copper tracks. Bye Bye Heater. Keep away from timer models.

Nordic Rubbish – I bought 5 , all of them have had thermostats replaced after the first winter , 3 years later two have stopped working again. There is no real efficiency to them unless your house is completely draft proofed, double glazed , insulated and you never open a door, All the supposed benefits are in the timer and the thermostat , the timer is hard to program and the thermostat has the lifespan of a march fly . Overpriced and unreliable.

Terrible product – I purchased 4 heaters for our holiday home. They all had timers. They have had very little use but in 7 years all have broken down and have been an average of say $250 to fix. If we had fix timers average cost would have been more. Never buy one. Never use Toms element shop in Richmond Victoria to fix them.

Over priced/ unreliable Nobo panel heaters – We purchased 4 x Nobo E series slimline wall panel heaters for our holiday home on the Mornington Peninsula from Harvey Norman in Moorabbin in July 2013. As we bought 4 we negotiated a good deal which is helpful particularly when 1 heater costs $590-650. The heaters are expensive for what they (justified by being made in Norway no doubt) are… Read more

which is basically a pressed sheetmetal construction with an internal heating element, and a thermostat and switch on the side. An electronic timer is an optional extra cost.

We bought 3 x 2000 watt models, 1 with a timer and 2 without, and 1 x 1500 watt ,model.

Within 6 months of purchase and with hardly any use the 2000 watt model with electronic timer stopped working and had to have the timer removed under warranty so it just had the thermostat which was ok but we did pay more for it to have the timer in the first place. Then just recently another of our 2000 watt models that had not even been turned on (was in a room not used much) has failed when we turned it on for the first time!

The heaters have a lifetime warranty apparently but its really inconvenient to have to return the faulty product to the retailer, then either wait for 1-3 weeks for the product to be fixed or replaced, or to be told that we have to take the faulty heater to an authorized repair centre to be fixed and then have to pick it up again.

To Summarize; 2 out of 4 of our heaters which are just on 2 years old and have had very little (or no use) have failed.

Pretty poor for a supposedly top quality Scandinavian product that looks great but in our experience has been more problem than its worth. PS they work fine when they are functioning.

Don't buy total waste of money – I bought 3 Nobo heaters 5 years ago, 2 with timers, 1 without. The heaters with timers are breaking down constantly and I had very little use out of them. When I take them for repair, they work for a few months and then the screens go blank and they are not working again. I would strongly advise not to buy them. There are better brands on the market.

E4EU20 review =10/10 – I have owned the above model since 2008 and it performs quietly and efficiently.Unobtrusive heating of large areas for the last 7 years.Our son has 6 of these in various rooms and swears by them.Made in Norway so i believe that speaks for itself!Cannot believe other peoples probs UNLESS they are running them on stupidly high temps which is… Read more

unnecessary.I run mine at 19/20 deg celsius and that equates to me a livable temperature (IN WINTER!).DO NOT EXPECT THESE UNITS TO BE THE SAME AS STANDING BY AN OPEN FIRE OR ON TOP OF A GAS HEATER!

Economical and beautiful heat – I have recently installed two 2000W Nobo heaters and they are great. We use a wood fire for the coldest part of the year (Tamworth winters get cold) and the idea was to have the Nobos to take the chill off during the shoulder periods where it is cold at night but too warm during the day to have the fire on. This model has a timer and thermostat… Read more

so we set it to come on for a few hours morning and night. They take the chill off the air beuatifully and when the ambient temperature rises above the thermostat set point, they switch off again saving power.

I have heard that the timers cause problems but the company I purchased them from told me this relates to them being turned off over summer and having no power to the timer unit. Their suggestion was to leave the unit plugged in all year but set the thermostat to 5 degrees. This will maintain the power supply needed for the timer but will not alllow the unit to switch on.

Very impressed

Great While they worked, Failed after a few years, cant be repaired – I loved these Nobo Heaters for the first few years. I had 3 installed, they were on 3 months of the year during winter. They all failed, and its all been related to the timer. They are not service friendly. I have a Siemens Panel Heater now, and it hasn't failed in 4 or 5 years. Nobo, forget it, i would strongly recommend you don't buy them.

Nothing but problems from the start – I love the heat from these heaters and they look great but from the start we have had nothing but problems. We have them in all of our rooms and there is always at least one that stops working, problems with the screen not charging or will work fine and all of a sudden it just stops working and thats it, timer, turning off on its own, every… Read more

problem that can go wrong and it is very frustrating. I wish I had looked at the reviews first before we bought them, for the price you pay, not worth it, you would expect very high quality heaters, that is why you spend that much money on them!!!. It seems very common. slim line, nice clean heat, timer when it works timer stops working, screen goes blank, buttons have stopped working, expensive for the quality you get.

Warning ! Don't buy them ! – Since I bought this heater it has spent most of its time broken in the corner ! The first time it broke it was just out of warrantee and I had to practically beg to get it fixed. The second time they refused and I had to threaten them with the ACCC before they relented. Now it has gone again ! It has been a very frustrating, horrible waste of… Read more

time dealing with this heater and Nobu in Carrum Downs. I don't usually write reviews but I would like to save others from this experience. Nothing broke time and time again. Frustrating !

Terrible & expensive to run – We have purchased 3 nobo heaters. They worked fine the first winter, however our electricity bill was huge. The next winter all three heaters will not turn on and all display screens are blank. Unfortunately for us we purchased them over 12 months ago so the warranty is now void. Slim & look good mounted on the wall Expensive, all broke after 12 months

Timers are a problem – I've purchased about 7 of these for different rooms in the house. 3 of them have had failures. 2 of them have blank timer screens and won't turn on. The other unit has a blank timer screen and is always on. Reading other forums. many other people have had similar problems. Disappointed. Nice heat Timer

Faulty timers – Moved into a house with 3 nobo heaters. One without timer is great , nice gentle heat. Two with timers completely broken wont turn on at all and of course no receipt to claim warranty . Have read all instructions to get thing going again even my electrician can't fix them . Not sure they are worth replacing. Don't work

Good after replacement – So we bought a Nobo that had a timer as we loved the idea of the bathroom being warm in the mornings when we opened the door. The reason why i only give it 3 stars is because the first one we bought, the timer was completely broken. It kept randomly turning off and not turning on and everytime we unplugged the device from the source, the whole… Read more

display panel turned off along with all our memory settings. Even after we had charged the thing overnight! But it didn't not work everytime so i had to actually video record it so i could show the shop assistant exactly why it was broken. As when we took it to the store, it surprisngly was working! aargh! Luckily Harvey Norman replaced ours quite easily (after showing them the video) and the second one worked fine. The only reason i haven't given it a higher ranking is because i'm not sure when this one will stop working as the timer does look a little flimsy. Though we've had it for a year now and it still seems okay.

Right, moving on. Other than the above, the heater is great. Looks beautiful and sits nicely underneath our towels. It does take awhile for it warm up the room (maybe 15min), which is why i think it's important to get one with a timer. We haven't had huge electricity bills so i don't think it uses up too much energy. The only other thing is the detachable wheels. Not very good quality and ours keeps falling off. Once it fell off and it permanently bent one of the attachments so now it falls off the wheels as soon as it's touched.

Love it – I bought this heater early this year, to replace an expensive to run fan heater. It's had a real work out lately, It's designed to heat two rooms. I run it in a small adjoining room on 16c, but on 20-25 would comfortably do two good sized rooms. Once warmed up provides a lovely generous heat all day. It does stagger on the frosty… Read more

mornings, but so does any heater. I haven't needed to use the timer. I'm looking forward to the account. Lovely heat, and very warm to touch. I soon realised the switch was faulty, so just turn it on and off at the wall.

Different series - disappointed in Nobo – I bought 2 Nobo heaters, slimline, wall mounted, convection. They are fully programmable. For the first 2 years or so, I was very happy with them, they look good & they seemed to heat the spaces well enough. But, since then, both have them have repeatedly broken down internally & I've had them both repaired once. I might repair them again or else they go to the tip. I don't think this is a reliable brand & I won't buy Nobo again.

Frustrated yet again with nobo – Piece of crap digital clock and no instructions or model to be found Show details