North Peak Gear
1 review
Purchased North Peak Gear mattresses. Over 3 weeks for delivery. Uncomfortable rolling side to side. Noisy and not as advertised. Asked for refund within 24 hours of del. The 100% Refund with NO QUESTIONS ASKED is untrue. They requested filming of the rolling on the mattress? After numerous request for the return address and refund, they wanted me to Pay Postage Back, then they would issue refund. After reading other reviews I realised I had been deceived with their slick advertising. I contacted PayPal explaining the interaction with North Peak Gear and provided emails proof of filming request. I was issued a 100% refund within 24 hours. Read all reviews available on other sites something is definitely fishy. Their return address is to a Large Mining Manufacturing Business. As it turns out they don’t want the mattresses back? They are going straight in the bin.
Follow-up · I was lucky to get refund through PayPal, because 6 emails to the company was futile. Reading reviews on other platforms shows me this wasn’t an isolated problem with mostly the same problems. I feel the few good reviews may be questionable? Cheap rubbish product and untrustworthy company.
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