Snowys Outdoors

Snowys Outdoors

4.6

675 reviews · Statistics

PositivevsNegative
90% · 60761 · 9%
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Return Claim MadeYes (25) · No (195)
Product Quality
4.5 (196)
Shipping
4.3 (171)
Customer Service
3.3 (7)
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Reviews

675 reviews
Bret
Bret South East Queensland, QLD · 3 posts

Did not deliver both parts of my order

Online store
Snowys Outdoors
Snowys Outdoors · 

I just followed this up, Bret, it sounds like it's all been sorted out. Apologies for any hassle. ~ Ben

Chris V.
Chris V.

No free return for shoes

Online store

Just horrible how they handle returns for shoes. Not happy with the shoes size you ordered? No problem, just pay to return it. Unless you live close to their physical store, there’s no point buying shoes here if you don’t know your exact shoe size. Buy somewhere else to save you the headache.

Snowys Outdoors
Snowys Outdoors · 
Yvonne
Yvonne · 22 posts

Great service . Great product

Online store
Josie M.
Josie M. Greater Melbourne (Outer), VIC

Always reliable

Online store
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Colic
Colic Sydney, NSW · 44 posts
 · Verified

When things go wrong

Online store
Ben
Ben Sydney, NSW · 2 posts

Horrendous customer experience

Online store
Snowys Outdoors
Snowys Outdoors · 
Ben
Ben · 

Appreciate the response, and the resolution!

LadyWriterOnThePC
LadyWriterOnThePC Greater Melbourne (Outer), VIC · 14 posts
 · Verified

Great Range of Outdoor Products and Excellent Customer Service.

Online store
Anonymous
Anonymous · 5 posts

Ordered after Christmas, but never got package delivered and now they are fighting it.

Online store
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Anonymous
Anonymous · 
Snowys Outdoors
Snowys Outdoors · 
Anonymous
Anonymous · 
TGIF
TGIF · 13 posts

Amazing staff that are knowledgeable and friendly

Physical store

Always receive excellent service from staff that know their stuff AND their everyday prices are far better than the supposed sales at the bigger chains

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kezbekistan
kezbekistan Gippsland, VIC · 15 posts
 · Verified

So far, so fantastic.

Online store
Product Quality
Shipping
Kate
Kate South Australia · 13 posts
 · Verified

Loyal customer for years but cannot take shoddy products or service anymore

Online store
Product Quality
Shipping
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Snowys Outdoors
Snowys Outdoors · 
Yan
Yan Greater Melbourne (Metropolitan), VIC · 4 posts

Buy from their Ebay store so you get better price and Best Price Guarantee

Online store

I bought 2 x Exped Megamat 9 days ago from Snowys website at $350 each, during the shopping I chatted with the customer service team and asked if there is any future promo which been told there is none.
Yesterday they are running an eBay Promo for 10% Off and it literally $100 less.
Emailed customer service again and hope they can price-match the difference, but obviously, it is against their policy, and the answer is No.
I would suggest anyone buy from their Ebay store instead of from their own site.

Snowys Outdoors
Snowys Outdoors · 
Yan
Yan · 
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Ale D.
Ale D. Greater Melbourne (Outer), VIC · 20 posts

They are trying to help

Online store
Product Quality
Shipping
JHW
JHW · 3 posts

Quality goods, impeccable service

Online store
AlanB
AlanB Central Highlands and Goldfields, VIC · 12 posts

Great Service Again

Online store

Ordered a Coleman easy up shower tent on Sunday, goods were shipped on Monday and received in regional Victoria on Wednesday. I have purchased a few items from Snowy's and service has been fantastic every time. The price was very competitive also.

Questions & Answers

Rob
Rob ·  · Online store

Does trangia burning metho release CO toxic fumes?

Guest
john W.
john W. ·  · Physical store

What is Best Tent For Camping On The Beach? https://affordablemag.com/best-tent-for-camping-on-the-beach/

Snowys Outdoors
Snowys Outdoors · 

Sorry for the delayed reply here, John. The best tents for the beach are those that have really strong frames or are more aerodynamic, The Oztent and Black Wolf Turbo tents have strong frames, and good quality dome tents, or air pole tents, will offer better aerodynamics to handle persistent ocean winds. ~ Ben

Guest
Tony
Tony ·  · Online store

We recently purchase a 200 watt croc skin armour solar panels , and noticed that it only comes with a 15 amp regulator ,when 200 watts =16.67 amps will the 15 amp regulator handle the extra amperage?cheers, Tony

Snowys Outdoors
Snowys Outdoors · 

G'day Tony,
200W only equals 16.67A at 12v.
These panels are 18v, so the max output is 11.11A.
Hope that helps!
~ Lauren

Guest

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Extra Information

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