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Reviews

4.8

572 reviews
5
(530)
4
(6)
3
(7)
2
(6)
1
(23)
  • Product Quality
    4.8 (117)
  • Return Claim MadeYes (12) · No (125)
  • Shipping
    4.7 (92)
  • Customer Service
    5.0 (2)
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S.Sheikh

S.SheikhSydney, NSW

Happyyy me

published

Bag is exactly what I was looking for, extremely happyyy with the quality of bag and the Delivery, price is surprisingly cheap didn’t expect such quality at this price, now I m going to Buy everything from Snowys As they have Huge Rage of Product. I recommend snowys.

Product Quality
Shipping

Review collected in partnership with Snowys Outdoors

Benjamin Waters

Benjamin WatersCentral West, NSW

  • 2 reviews

Service beyond the smile

published

Ordered a camp oven, trivet and camp oven lid lifter on Sunday night late.
Turned up today around lunchtime. Items were well packed and bubble wrapped, in sturdy box.
Now that quick service from Brendale in QLD to Central West NSW.
I'll be looking here for more gear later on for sure.
Thanks Guys and Girls for the rapid service.

Product Quality
Return Claim MadeNo
Maree

MareePerth, WA

Can't go wrong

published

I've recently been updating and adding to my camping supplies. Found Snowys online and I haven't been able to go past them. Price and service unbeatable and free and fast postage to boot! Would not hesitate to recommend these guys. Thanks for making it so easy and enjoyable to get my camping stuff in order!!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Wow, thanks for your positive review, Maree, I'm glad you found us. Thanks for recommending us, enjoy using all your updated supplies. ~ Ben

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James D.

James D.Sydney, NSW

  • 10 reviews

sold me a bbq that exploxed in my face

published

Not to be trusted they sold me a major safety hazard that I've been stuck with it for over 12 months the bbq is still sitting on my table . Now have a senior investigator on the caee with nsw fair trading i lost my eyebrows and nearly my home but they won't fix my 99 dollar bbq just want to pass the buck round.....

Product Quality
Shipping
Return Claim MadeYes
3 comments
Snowys Outdoors
Snowys O.Snowys Outdoors
James D.
James D.

That's been done. 2 days ago

Snowys Outdoors
Snowys O.Snowys Outdoors

Ah, I see it, it came through to us at about 10:45 last night. I've alerted our warranty team, they will be in touch soon. ~ Ben

Nitish

NitishSydney, NSW

wow wow woww...

published
Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks so much for your glowing review, Nitish, I'm glad we were able to help you with your queries and gear needs. I hope you have a great adventure on the Overland Track. ~ Ben

Don

DonFar North Queensland, QLD

towing mirrors

published

Super efficient service and delivery on a set of Milenco towing mirrors.Needed these in a hurry and they didn't disappoint.Wont hesitate to use these guys again.Thanks very much
Regards Don Wood

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for sharing your Snowys experience, Don. Happy, and safe touring with your new mirrors. ~ Ben

Matt

MattCentral West, NSW

  • 2 reviews

Perfect for what we wanted

published

We ordered a couple of light weight helios camping chairs, they were cheaper than the competition on their website. Ordering process is no fuss and they arrived a couple of days later
(interstate). Well done Snowys! Thanks

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your feedback, Matt. Happy camping! ~Ben

Quick delivery. Awesome product

published

Bought camp fire gloves. They were on sale so a bargain. Delivered in 2 days for free.
Quality of item is impeccable. I’ll be back for more goodies.
Well done Snowys.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors
Lester

LesterSydney, NSW

Officially my go to online store

published

I ordered Monday morning, it arrived the next day morning. The site also offer purchase options such as Afterpay & Zip pay(if you can’t pay outright). A combination of fast delivery, free shipping(more than $49), inexpensive, high quality goods and multiple options to pay makes Snowy a perfect online store for me.

Product Quality
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm glad it's official, Lester, thanks for shopping with us. Happy camping! ~ Ben

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Steven C.

Steven C.Sydney, NSW

Fastest shipping i've ever had!

published

I made an order for a new Jetboil at 2pm.. it arrived at 10am the next day with free shipping.. Such a good service! Hadn't even heard of their store before but now it will be my go to! Cannot wait to go hiking again! Thank you!

Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm glad you found us, Steven. Happy hiking! ~ Ben

James

JamesSydney, NSW

cold mountain canvas 1100

published

Shipping from Snowey's was super fast. The cold mountain canvas 1100 has been the best sleeping bag I've ever purchased. It's roomy and very comfortable to sleep in. It's super warm on cold nights and you don't need clothes on to stay warm, just a pair of shorts and a T shirt will do. I recommended this bag over any other bag. It's tough and well made and you will get plenty of years use. So my summary is CAN'T BEAT A BAG THAT'S MADE TOUGH LIKE THE 1100

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your feedback, James. Enjoy your winter camping escapades. ~ Ben

Josh C.

Josh C.Central Queensland, QLD

Excellent customer service and fast delivery

published

Living in regional Queensland I was pleasantly surprised when the order that I made late on Wednesday was shipped and at my door by Friday morning for no extra cost.

An item that I had ordered on clearance had been discontinued, but after a quick phone call the super friendly and professional customer service team had found my order and organised a refund (which I then spent on more gear because of how impressed I was with the store, the prices and the quality of the service). 10/5 stars

Product Quality
Shipping
Return Claim MadeYes
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for taking the time to leave your feedback, Josh. We are experiencing a few challenges as life begins to return to some normality after the COVID pandemic, it's great to hear that your order went smoothly. Enjoy using your new gear. ~ Ben

Check courier reviews

published

I found good reviews online so I tried ordering from Snowys however they seem to use Toll as courier which has really bad reviews online. I received a tracking number and it said already delivered per courier’s tracking but I did not get my items yet or a missed delivery card or even a knock from my door. I’m hoping they can help me track it. Order number is 559488.

Update:

I just received my parcel today and not as what the tracking said that it was already delivered yesterday, seems like the courier's tracking has issues. Although I already received it, 1 item was missing from my order so I will inform customer service.

Return Claim MadeNo
2 comments
Snowys Outdoors
Snowys O.Snowys Outdoors
Snowys Outdoors
Snowys O.Snowys Outdoors
Wayne

WayneIllawarra, NSW

Great service

published

Great service from Snoweys, received my order in really good time. Quality gear at really good prices. Will be using these guys again and would recommend anyone check them out if your looking for outdoor and camping gear

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your review, Wayne. Enjoy using your new gear. ~ Ben

Saeed F.

Saeed F.Canberra Central 2601, ACT

Terrible

published
Return Claim MadeYes
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors
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Irz4

Irz4Sydney, NSW

Happy Customer

published

Recently purchased some camping items from Snowys I find their prices a lot cheaper compared to other retailers. Their webpage was very informative and the delivery was very quick! Definitely recommend these guys for all your camping needs.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your feedback, Irz4. Happy camping with your new gear. ~ Ben

Dean

DeanSydney, NSW

Terrible

published

Terrible.
The product says portable air conditioner. Literally says it in the advert and the product description .
Well aware that most ' air coolers' dont cut it as a 'portable air conditioner' , this product description made me think otherwise
Didnt work properly ( was for a golf cart in summer ) and advised wait for it ..... ' its not an air- conditioner'
Even though they sold it to me as such !
Any post sales help forget it .
Dont use these guys if u want any common sense applied to customer service

Product Quality
Return Claim MadeYes
2 comments
Snowys Outdoors
Snowys O.Snowys Outdoors
Snowys Outdoors
Snowys O.Snowys Outdoors

Great Price!! Quick delivery!!

published

Very Happy Customer! Purchased 2 buff products online.
Very competitive prices and very quick delivery!!!
I ordered on Tuesday delivered Wednesday!
Very happy with my purchase I will definitely purchase from Snowys.com again!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your review, John, we look forwards to seeing you again. ~ Ben

Good price and quick delivery.

published

I ordered 2 items for a good price delivered (free delivery) in 2 days. Gives me confidence to use Snowys again. They even go to the extent of putting the name of the person handling your order in your items. I thought that was a nice touch.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your feedback, Phillip. Have fun using your new gear! ~ Ben

Annoyed!

published

So angry! They say they will send your order in 2-3 days. Well I put my order in Thursday early afternoon expecting to have it on Tuesday. Latest Wednesday! It is now Friday and still have not received it. It was for my daughters birthday I spent $500 I am so frustrated! I will not spend A cent with Snowys outdoor again. Thanks for nothing. Also said they would contact me to let me know what was going on and nothing

Shipping
Return Claim MadeNo
2 comments
Snowys Outdoors
Snowys O.Snowys Outdoors
Snowys Outdoors
Snowys O.Snowys Outdoors
Page 1 of 29

Questions & Answers

Angela d.

Angela d.asked

Online store

Keen targhee men’s trainer

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm not sure what you are seeking sorry Angela, let us know if we can help with anything. ~ Ben

glen p.

glen p.asked

Online store

average price of the 95 lt fridge/freezer

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

It depends on which one you are referring to, Glen, but the 95L fridges range from about $1300 up to around $1900. ~ Ben

Shaz W.

Shaz W.asked

Online store

We have just bought a Coleman double high, all terrain queen mattress. We have a Coleman hand pump ,to much hard work. Would a Ozito 240V air pump work.

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm not familiar with the Ozito pump sorry, Shaz. If the fittings are compatible then I guess it will work, provided it isn't too powerful. ~ Ben

Get an answer from our members and Snowys Outdoors representatives

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