Best Camping Shops

Just warning everyone do not buy from 4wd drive supacentre because if you open the cardboard box it came in you cannot return it even for an… Read more

exchange or credit, yes I’m talking about the cardboard box it was sent in not the actual item itself!! You would not even k is the box had been opened as I was very careful! How are you supposed to know what you bought is suitable if you cannot open it!! Will not ever buy from them again

From the Deye inverters and Voltex batteries which are great products. The service and shipping from Outbax has been absolutely first rate. I highly recommend this company and a shoutout to Mike for your assistance and product info.

A camping shop that can’t deliver a tent is a bit like a bakery that forgets the bread. That was my experience with Snowys. I paid extra for express… Read more

shipping, which clearly stated 2-day delivery. After two days, only the accessories arrived — the actual tent (the main thing I ordered) didn’t. I called them and was told “it was too big for the truck” and that it would arrive “tomorrow.”

Tomorrow came. No tent.

I called again. This time it was “the next day.”

Then Friday came, and suddenly the story changed to “it will arrive in 5 days.” At that point I asked if I could simply pick it up from the depo, since clearly shipping wasn’t happening. Their response? “Maybe, we’ll let you know.” They never did.

After all that, they offered a refund. Fine. But when I called the next day to check on it, they told me I would need to post the accessories back myself, wait for them to receive them, and only then would they process the refund.

So let’s recap the adventure: • Paid extra for express shipping • Didn’t receive the main item • Given different promises every day • No follow-up to help me • Then told I need to spend more time and effort returning items just to get a refund for their mistake

This was an incredibly frustrating experience. For a well-known Australian outdoor retailer, the logistics, communication, and customer service were shockingly poor.

Camping gear is supposed to help people get outdoors — not trap them in a customer service loop.

Ordered a product that will arrive weeks late. Customer service was as rude as i have experienced. . Was told to bad so sad, order your stuff earlier next time, not our problem.

Fantastic pricing during eofy sale and excellent service by Tricia from Support Team in changing delivery location at short notice

Got my MIRA safety CM-6M gas mask today its sweet as I'm totally satisfied thank you very much appreciated cheers

Great mirrors, easy to install, field of view greatly improved. Look wicked on the truck

Excellent service at Caravan RV Camping. I highly recommend them.

I bought the fresher lite 3kw it’s an absolute dream to have on my Hiace highly recommend and buy from My Genertator store excellent service ,price and very quick delivery

Very disappointing experience. My order was advertised as having a 2–3 week dispatch time, but after four weeks it still hadn’t progressed beyond… Read more

“Pick”. Multiple enquiries received only an automated response until I followed up repeatedly. The order was eventually dispatched only after I indicated I would lodge a bank dispute. It did finally arrive with all items, but it was poorly packaged. Great Bowden’s Own products, but the communication, dispatch times and customer service were well below expectations.

Dwayne was very helpful - great customer service - had a problem with an item and Dwayne fixed it to my satisfaction instantly. Thank you.

Kulkyne Kampers great service and great products – Part of my order was unavailable and there was a small delay, Kulkyne’s communications were very professional that emailed and called me on my mobile… Read more

to let me know how long the delay was and to offer me the option of waiting for the items to come in and send everything in one package or receiving the items they had now and sending the outstanding items as soon as they came in. I took the second option with no extra costs for two deliveries. The first package came with good tracking and the correct items, Mandy called and emailed to let me know the second package was on it’s way ( in the time frame I was originally told) all items were as described and very well made and packaged. It has been a pleasure to do business with a company that provides a great level of service and goes the extra mile to do what they say they will do.

Fantastic assistance by staff member Maryanne at the Sydney city store. She helped me fix my walking poles over the phone, saving me a trip from the… Read more

Blue Mountains. Maryanne explained how I could fix the problem myself with a simple adjustment, saving me $$ to replace the pole. I can’t thank her enough as we are leaving next week for a Camino walk. Thank you Maryanne.

I havent used the toilet yet but had a question to the product received. customer service was brilliant, immediate and resolved my issues.

Botanex are great to deal with. Amazing price for the product I purchased, helped by customer service to make sure I'd ordered the right product for… Read more

my needs. Delivered fast, then went above and beyond to resolve a problem created by the carrier damaging the goods in transit. Amazing service, don't hesitate.

Have had 2 camcec caravan covers rip and have been waiting almost a Month for a review to see if I can get a replacement. No response when asked why it is taking so long…. Poor quality and poor service

Finally found a local Aussie shop that actually knows their gear! Cosy Camp has a cracking range of products that actually stand up to the conditions… Read more

out here. I had a few questions about my setup and the customer service was top-notch—friendly, helpful, and clearly experts. Great to be able to support a local business that supports the camping community. Highly recommend!

Very impressed. Products are well priced and fast efficient service. Everything arrived quickly, well packed and in perfect condition. Many thanks Mega boutique. I’ll be back again.

The products the send are good, however, if you have any issues with the products, good luck trying to get in touch with them! They don’t answer… Read more

their phone when you call them, they don’t respond to you via their text messaging service which is their recommended contact preference. Essentially this company ghosts you and you will never get a response! So if you buy something from them and you want to return it within the 30 days as per their policy, good luck because you’re now stuck with the item. When you buy stuff from this, use a pay service such as PayPal or something similar

Very bad experience. Lack of professionalism and helpful customer service. Never again.

WOW !!! As a 58+Man , I have dealt with many Companies over the years … The Sales and Services of the Stapylton Hardkorr Branch can only be described… Read more

as Outstanding … My Product is a Solar charged Hardkorr Battery Box … This Product works perfectly even though being mounted in my Utility Tub … The Battery Box lives in the weather 24/7 and has NEVER let me down … Thank you Nathan for your assistance with my Query and I look forward to my next purchase

Best value survival kits, with awesome service – I bought Bushman Tactical Survival Kit, it was and continues to be fantastic. Has everything I could want or need. Right down to the smallest… Read more

details. I particularly love the wax tinder ropes. They just make starting campfires and cooking so much easier out side as they don't blow out like a match.

Awesome service and grate products, I would happily recommend to others.

Returns policy is questionable. Wondering why we need to cover the cost of returning faulty items? Makes no sense. Sending back bulky items is not cheap!

Prompt and professional – Bought two osprey bags. Shipped the next day, delivered the day following. Bags as described and well packaged. 10/10 from me!

I can’t speak highly enough if the staff at Macpac Northland especially Abigail who repeatedly went out of her way to be friendly, professional and it was a pleasure to be served by her… Macpac should be very proud of her

Curtis was so helpful and went out of his way to make the delivery straight forward and on time. I secured the My Coolman aircon at the very best price, so I'm a happy camper.

Ordered product 2 weeks ago tried all day to find out what is happening with product the receptionist was very helpful and kept trying to get them to… Read more

contact me also sent numerous texts still no reply tracking says it has not been sent this is the worst customer service I have ever had I will never do business with them again I just want a refund

Missing items from order. Rang several times, emailed several times. No response. Part of the order was delivered quickly although I did pay the extra postage cost for express delivery. Really bad customer service.

I have bought a fair number of Olight products and accumulated loyalty points. Unfortunately these points have become almost useless as Olight… Read more

withdraws items worth aiming to get for my rewards points and instead only offers items that are not even torches. Also the spin the wheel for a prize is so fixed with the outcome of the spin invariably set at 50 coins. No ethics in thei company and there are definately torches by other companies that outperform and cost less than Olight products

Brilliant customer service! – I ordered a scope but they didn't have it in stock. They called me the same day I ordered it to apologies and said it would be a couple of weeks to… Read more

get in or they could refund me - I chose the refund. They refunded me there and then over the phone and I had my money back the next day. I will shop there again!