Best Camping Shops

Kings 65W USB charger, really happy with my purchase,Excellent quality, looks like it well do the job, charging power pack at the moment, always a… Read more

pleasant experience dealing with 4WD superstore helpful, easy shopping experience Great products at a realistic price,

From initial technical query to order placement and purchase and then delivery of item, not a problem or issue was experienced.

A camping shop that can’t deliver a tent is a bit like a bakery that forgets the bread. That was my experience with Snowys. I paid extra for express… Read more

shipping, which clearly stated 2-day delivery. After two days, only the accessories arrived — the actual tent (the main thing I ordered) didn’t. I called them and was told “it was too big for the truck” and that it would arrive “tomorrow.”

Tomorrow came. No tent.

I called again. This time it was “the next day.”

Then Friday came, and suddenly the story changed to “it will arrive in 5 days.” At that point I asked if I could simply pick it up from the depo, since clearly shipping wasn’t happening. Their response? “Maybe, we’ll let you know.” They never did.

After all that, they offered a refund. Fine. But when I called the next day to check on it, they told me I would need to post the accessories back myself, wait for them to receive them, and only then would they process the refund.

So let’s recap the adventure: • Paid extra for express shipping • Didn’t receive the main item • Given different promises every day • No follow-up to help me • Then told I need to spend more time and effort returning items just to get a refund for their mistake

This was an incredibly frustrating experience. For a well-known Australian outdoor retailer, the logistics, communication, and customer service were shockingly poor.

Camping gear is supposed to help people get outdoors — not trap them in a customer service loop.

Sarah offered great advice and customer service when I bought a OZtrail Gazebo at Toowoomba Tentworld on Friday 10.4.26. Mark

The 500 amp Shunt and was working great but suddenly I couldn't configure it. I rang customer service and went through a couple of steps again to no avail. They are going to replace it. Excellent to deal with.

Got my MIRA safety CM-6M gas mask today its sweet as I'm totally satisfied thank you very much appreciated cheers

Exactly what we wanted. Fit was perfect. Delivery came in good time and good condition.

I recently had issues with window struts on a Eurovision window the staff at Caravan RV were most helpful in determining what size strut I needed to purchase. The goods arrived promptly i will certainly use Caravan RV in future if I need equipment.

So very happy with Kings. Our generator stopped working, took it back, they tested...no compressuon. Replaced without any issues, could not be more helpful, even threw in a cover and a head lamp. Thanks kings Kangaroo flat, you guys are champions.

Order placed in March never received. Phone lines turned off, no responses to emails. Reported to bank and I got my money back at least. Super dodgy! Looks like they are going into liquidation.

Dwayne was very helpful - great customer service - had a problem with an item and Dwayne fixed it to my satisfaction instantly. Thank you.

Kulkyne Kampers great service and great products – Part of my order was unavailable and there was a small delay, Kulkyne’s communications were very professional that emailed and called me on my mobile… Read more

to let me know how long the delay was and to offer me the option of waiting for the items to come in and send everything in one package or receiving the items they had now and sending the outstanding items as soon as they came in. I took the second option with no extra costs for two deliveries. The first package came with good tracking and the correct items, Mandy called and emailed to let me know the second package was on it’s way ( in the time frame I was originally told) all items were as described and very well made and packaged. It has been a pleasure to do business with a company that provides a great level of service and goes the extra mile to do what they say they will do.

Fantastic assistance by staff member Maryanne at the Sydney city store. She helped me fix my walking poles over the phone, saving me a trip from the… Read more

Blue Mountains. Maryanne explained how I could fix the problem myself with a simple adjustment, saving me $$ to replace the pole. I can’t thank her enough as we are leaving next week for a Camino walk. Thank you Maryanne.

Botanex are great to deal with. Amazing price for the product I purchased, helped by customer service to make sure I'd ordered the right product for… Read more

my needs. Delivered fast, then went above and beyond to resolve a problem created by the carrier damaging the goods in transit. Amazing service, don't hesitate.

Have had 2 camcec caravan covers rip and have been waiting almost a Month for a review to see if I can get a replacement. No response when asked why it is taking so long…. Poor quality and poor service

Well made quality products, awesome customer service. I now have GottaGo composting with carry bag, ensuite tent, and autolights, and when funds… Read more

permit am leaning towards HottapGo for camping setup. The gottaGo was on back order when I purchased it and I accidentally added extra cassette to cart thinking it didn’t come with one. Since item hadn’t shipped, customer service were brilliant as refunding the item not required. All my equipment is sturdy and operates as expected and has survived rain, wind and sun so far with no issues on several camping trips.

Finally found a local Aussie shop that actually knows their gear! Cosy Camp has a cracking range of products that actually stand up to the conditions… Read more

out here. I had a few questions about my setup and the customer service was top-notch—friendly, helpful, and clearly experts. Great to be able to support a local business that supports the camping community. Highly recommend!

Very impressed. Products are well priced and fast efficient service. Everything arrived quickly, well packed and in perfect condition. Many thanks Mega boutique. I’ll be back again.

Bought a set of Rhino Rack rope rails from A1 roof racks, the rails are advertised for the tradie racks. What a rip off, they have a lightweight… Read more

alluminium rail and all the uprights are plastic, thin plastic at that. Any weight or pressure from load or a rope holding down any sort of load would pull the rails clear of the rack. They are just a decorative piece and serve no functional use at all. Do not buy them. I patd 266 dollars now A1 roof racks have quoted 153 dollars in frieght to pick them up for return for a partial refund. May as well throw them in the rubbish, they are useless.To be fair A1 roof racks were quite good to deal with, they just sold me a rubbish product.

The products the send are good, however, if you have any issues with the products, good luck trying to get in touch with them! They don’t answer… Read more

their phone when you call them, they don’t respond to you via their text messaging service which is their recommended contact preference. Essentially this company ghosts you and you will never get a response! So if you buy something from them and you want to return it within the 30 days as per their policy, good luck because you’re now stuck with the item. When you buy stuff from this, use a pay service such as PayPal or something similar

Best value survival kits, with awesome service – I bought Bushman Tactical Survival Kit, it was and continues to be fantastic. Has everything I could want or need. Right down to the smallest… Read more

details. I particularly love the wax tinder ropes. They just make starting campfires and cooking so much easier out side as they don't blow out like a match.

Awesome service and grate products, I would happily recommend to others.

Prompt and professional – Bought two osprey bags. Shipped the next day, delivered the day following. Bags as described and well packaged. 10/10 from me!

I’m currently from Adelaide working in Werribee Victoria. Me and my Work mate popped into the big shopping complex.I offen s by things from Kathmandu… Read more

I found two really nice shirts $149.95 each I said great. I will buy them gave the lady my $300. I asked for a bag. She said that will be 50 Cent sir. I said I have no money left. She goes carry him over your shoulder. I said look at me I’m covered in tar. I work on the roads and the truck is absolutely disgusting filthy I said can you give me a bag? She said no I asked to see the Manager the Manager came out no argument I said nicely I need a bag. Can I have a free bag? She said no we cannot do it. I said I spent $300 and you won’t give me a 50 Cent bag. I haven’t got enough Money. She said no so I asked for my money back and they gave it back to me straight away sadly they’ve lost me as a customer. Absolutely disgusting. I really did not have $.50 left out of my 300. I had 10 cents left like I said to her if everyone went at their half price sale they would not be in business and you lost a customer. Over 50 cent

I can’t speak highly enough if the staff at Macpac Northland especially Abigail who repeatedly went out of her way to be friendly, professional and it was a pleasure to be served by her… Macpac should be very proud of her

Curtis was so helpful and went out of his way to make the delivery straight forward and on time. I secured the My Coolman aircon at the very best price, so I'm a happy camper.

We purchased the2000w Inverter from a BCF in NSW. We realised it had issues (these things happen) by the time we drove into VIC a few days later . We… Read more

took it into a Bunnings and they phoned Hardkoor, the Hardkoor people approved a replacement on the spot - no need to send it back etc etc . This made it all so easy and we were back on the road quickly.

Ordered product 2 weeks ago tried all day to find out what is happening with product the receptionist was very helpful and kept trying to get them to… Read more

contact me also sent numerous texts still no reply tracking says it has not been sent this is the worst customer service I have ever had I will never do business with them again I just want a refund

We bought the following from the Defence Q Store name tags water bottle pouch amc 8 point harness amc All great quality products and shipping was fairly quick. Will be buying more again when cadets start up again.

I have bought a fair number of Olight products and accumulated loyalty points. Unfortunately these points have become almost useless as Olight… Read more

withdraws items worth aiming to get for my rewards points and instead only offers items that are not even torches. Also the spin the wheel for a prize is so fixed with the outcome of the spin invariably set at 50 coins. No ethics in thei company and there are definately torches by other companies that outperform and cost less than Olight products

Brilliant customer service! – I ordered a scope but they didn't have it in stock. They called me the same day I ordered it to apologies and said it would be a couple of weeks to… Read more

get in or they could refund me - I chose the refund. They refunded me there and then over the phone and I had my money back the next day. I will shop there again!