Great products and customer support – I have been using Nutrimetics for about 40 years and have been a 'consultant' for about 25 years. I don't 'do parties'' and only buy for myself. Yes, I have to place an order every 5 months to keep my account active but by checking the monthly specials, cross over brochure times and 'free postage' this is quite manageable. I am retired and… Read more
don't wear makeup anymore but I still find suitable products to buy that I love eg moisturisers, hair care, cleaning products.
Also, Nutrimetics products make great gifts, and I don't have to battle the crowds at busy shopping centres!
I recently received moisturiser with a damaged pump which was replaced promptly (without having to return it) and I made an error in a recent order, my mistake but it was corrected promptly and the extra discount given. Great customer support.
Very very poor experience – Due to an order I placed with your company, whilst I have always enjoyed your products with high esteem, that has now ended. Being a high profile company I never expected the type of issue I have encountered . the 29/05/2024 through a rep of yours I placed an order No.160489040 1 x 157875 DNA Cellular Platinum Ultra care Cream 1 x 97314 Reusable… Read more
shopping bag After several contacts with your Rep as of today 23/08/2024, I have just received creams only, no shopping bag. I am very very disappointed relating to this transaction. I have never experienced this amount of time for delivery with any other company. If this is normal delivery times then I will not be ordering with you in the future.
A total disappointing result.
Thank you Denise Ristic
Disgusted new widow false promise – Dreadful service Has affected skin asked for refund with photos was told no as after 60 days I didn't receive for 3 weeks. Having just becoming a widow I thought I would do something for myself a huge waste of money. I was shown lady that done rep show of pigmentation which was my concern now I have been informed it will not work on them by rep
Reviews with attachments
professional flawless Air serum fountain (cream) – Purchased this product on sale. Emailed Nutrimetics requesting a refund as the product is clearly passed it use by date and not fit for purpose. It splits and leaves cakie/chalk like film on face which does not blend at all and leaves your skin looking like it’s covered in bits that sit in any creases. Have had zero reply after sending my email… Read more
to the email I was asked to write to. Gave my mobile number also to be contacted to discuss the problem. Zero reply back!
Very disappointed will not be purchasing again from Nutrimetics. My advise give them a miss as clearly returns are not treated seriously.
Results driven products @ affordable prices – I have been a consultant with Nutrimetics for 24 years & have found the products absolutely amazing & good value for money❤ Show details
Infected :( – When I got the product there were green stuff on the side of the bottle and it looked like it was used already! It hasnt even been 12 months since i bought it let alone open it and its already gone off! Had a bad reaction to my skin
Microplastics – I am a Nutrimetics Consultant and have been for 25years. I love most products,however l notice in the NUTRI-RICH Apricot Hand Scrub. There are tiny pieces of red plastic beads. I did my own experiment and disolved a pea size into a white teacup. Everything except the beads disolves. I am very distressed about the notion that these items find their way into our oceans. Show details
Positive reviews
Great for Sensetive Skin – I've been using Nutrimetics products for years and totally happy with most of the range, love the cleanser, moisturiser, serum, shower gels, exfoliants. Last year I tried a well-known French brand from a Dept.Store which resulted in red itchy skin caused by chemical fillers in their products, so back to NM in relieving the discomfort. I… Read more
purchase the products from my Consultant that's been with NM for a long time and her knowledge is wonderful, can be a little pricey but I buy them at Mid year/ Christmas Sale. Nutrimetics products are great and only need a small amount. I can trust these products and won't upset my my skin. You can get samples ! Have your own account. Nutrimetics was recently acquired by New Image NZ and are Updating products and the Website. Hope this helps..
Amazing products. You can see the very quick and affordable price. Amazing rewards – Very satisfying. Delivery is super fast. Price is unbeatable. Very strong support. Nutri rich oil is a must have at home. Show details
Skincare products excellent quality – Since I’ve been using their products for a long time, I was really satisfied with their quality and variety of products for the price I paid as well as sometimes special offers and am also glad they’re cruelty free. Show details
Negative reviews
ex-seller run to the ground – they love you until you don't sell as much and they find a fault then hound you on the phone...10 phone calls repeating the same thing, not giving a chance to fix a client refund issue. they threat with police and don't answer questions so it can get solved. group meetings aren't helpful, questions never have answers and they go back on there word… Read more
on where you are allowed to sell and how. They were happy to quickly end account instead of listening and sorting out 1 small issue after many years of selling
Worst customer service if something goes wrong – A stinky cleaning product leaked through all my cosmetic and skincare, they wanted a photo so I provided it, not good enough, they need me to cart everything 20 km to my nearest post office but I can’t because I work and not near a post office. I have used their products for 30 years and my skin looks like crap for my age so I say avoid, avoid avoid.
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Full of chemicals – I am worried about the sodium hydroxide, phenoxyethanol, artificial fragrance, and other chemicals in the Nutrimetics body lotion I have. I can't use it, I will use Sukin instead. Nutrimetics will not give refund or even let me exchange it for a safe product.
Recent reviews
The only thing that has helped my skin! – 2 years ago I had an allergic reaction to some costume paint. I tried EVERYTHING to soothe my skin. Eventually, I tried the nutrimetics restore range and my skin IMPROVED! Since then i have stuck with nutrimetics products and had 0 flareups! Show details
Been using for a long time, tried other brands but keep coming back – I've been using Nutrimetics products since I was a teenager. I recently decided to try another brand, but found the products far too harsh on my skin and ended up throwing them out! Back to Nutrimetics for me. I love all of the Ultra Care+ products, they are effective and feel amazing on my skin.
Flawless Aif foundation – Great product but if you get it on any fabric that has cotton in it you cannot remove it. I’ve used nutriclean laundry and OLC to no avail. Too many shirts destroyed. Show details
Love all the products – I have myself now become a nutrimetics consultant love itanyone want a free brochure mailed out Or ask me for my link to order online it’s that easy my fav product is the beauty veil foundation and the new lighting lip gloss with mirror light
Skin Care guarantee? What a joke! – I am very unhappy with the service I received from Nutrimetics. While I was happy with most of the products I purchased the day cream caused my skin to sting. When I returned the product I was told that they would not refund my product because I had not returned them in the timeframe nominated on their returns policy. I have no prior knowledge… Read more
of the return policy so I packaged up the goods and returned them when I had time.
The other remark I found particularly baffling was that I could not get a refund or exchange on the product because it was sold as part of a package. What the......????? If my skin had a reaction to a product I do not understand how selling the cream with a bundle of other products would have any impact on a returns policy.
In addition to this I had to ask to have my products returned as I am sure they were going to onsell the unopened jar to another customer.
Very poor customer service. I was happy with the product but will never purchase from Nutrimetics again.
Love it! – I have used and shared nutrimetics with others for over 35 years. Great people great product. and an the very rare occasion that someone has wanted to cancel an order or return a product, I have not encountered any unnecessary barriers. I feel saddened about the unfortunate experiences some have had. It is certainly not my experience. If you do… Read more
choose to join. All I can say is take advantage of any information/training available and ask questions.
Current brochures – Find the brochure practically impossible to follow. Looking to restock some products, but cannot find them! It is very difficult to sort nutrimetics from other ads. Quality of products previously purchased has been excellent.
Keeps me beautiful & young @ 55 lol – Smell is amazing I even use it as a moisturiser on my face By far my fav product Buying some for Xmas for my two girls
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Need it NOW- iconic Nutri-Rich Oil 25ml – Great start for the day,and for the coming evening.I just love the smell of the product and how easy it is to put into my handbag?On today gone tomorrow and off with a warm washer before bed.
Professional Micellar Cleansing Water 170ml – I love this stuff! It easily cleans my face and takes away my eye makeup, including mascara! Previously I was using just as pricey makeup remover from a different sales consultant company and my face always felt so oily afterward. This micellar cleansing water leaves my face so clean and fresh and no oily feeling whatsoever. This is the only… Read more
product I've tried from Nutrimetics but looking forward to investing in some makeup and cleanser sets. I purchased this product from a consultant that does my brows regularly.
They need to focus on implementing better policies & improve management – Products are not too bad and the customer service team try really hard but management is appalling (hence the massive staff turnover)…so make sure, if you plan to be a “consultant” you ask lots and lots of questions and pleeeeeze read the ‘fine print”!!
Best Beauty Products in Australia – Has helped my skin so much over the last 12 years! I couldn’t live without Nutrimetics and especially the Platinum Range.
Nutri-Clear – I have used Nutri-Clear since it was a Constan product... close to 50 years ago!!...please..please..make it available again. Even my husband agrees it is an excellent product...it really works!
Understanding how it works – I used to be a nutri metics consultant and it would always annoy me when people would complain about break outs when using the original cleanser. It is designed to detox the skin. I would go into great detail regarding the likelihood of "breakouts " when first using the cleansers. Pimples do not come in a bottle. The cleansers are doing their job… Read more
if you break out. After a month your skin will be radiant. Keep using the products and stop complaining. You're using a fantastic product.
They are effective products but I had bad reactions! – I have tried 2 of the brands facial cleansers, I have also tried two of the serums and some hand creams unfortunaly it gives me bad reactions every time I use them. My sister uses them though and they work perfect for her. I don't have terribly sensitive skin however there's clearly something that doesn't agree with me in the formulae.
Bring back Nutri-clear, definitely agree – I agree.. this is an amazing product . Can't understand why it was discontinued. Even when you have very sensitive skin it is fine to use .
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