- Verified customer
Been using for a long time, tried other brands but keep coming back
I've been using Nutrimetics products since I was a teenager. I recently decided to try another brand, but found the products far too harsh on my skin and ended up throwing them out! Back to Nutrimetics for me. I love all of the Ultra Care+ products, they are effective and feel amazing on my skin.
Skin Care guarantee? What a joke!
I am very unhappy with the service I received from Nutrimetics. While I was happy with most of the products I purchased the day cream caused my skin to sting.
When I returned the product I was told that they would not refund my product because I had not returned them in the timeframe nominated on their returns policy. I have no prior knowledge of the return policy so I packaged up the goods and returned them when I had time.
The other remark I found particularly baffling was that I could not get a refund or exchange on the product because...it was sold as part of a package. What the......????? If my skin had a reaction to a product I do not understand how selling the cream with a bundle of other products would have any impact on a returns policy. In addition to this I had to ask to have my products returned as I am sure they were going to onsell the unopened jar to another customer. Very poor customer service. I was happy with the product but will never purchase from Nutrimetics again.
I have used and shared nutrimetics with others for over 35 years. Great people great product. and an the very rare occasion that someone has wanted to cancel an order or return a product, I have not encountered any unnecessary barriers. I feel saddened about the unfortunate experiences some have had. It is certainly not my experience. If you do choose to join. All I can say is take advantage of any information/training available and ask questions.
Professional Micellar Cleansing Water 170ml
I love this stuff! It easily cleans my face and takes away my eye makeup, including mascara! Previously I was using just as pricey makeup remover from a different sales consultant company and my face always felt so oily afterward. This micellar cleansing water leaves my face so clean and fresh and no oily feeling whatsoever. This is the only product I've tried from Nutrimetics but looking forward to investing in some makeup and cleanser sets. I purchased this product from a consultant that does my brows regularly.
They need to focus on implementing better policies & improve management
Products are not too bad and the customer service team try really hard but management is appalling (hence the massive staff turnover)…so make sure, if you plan to be a “consultant” you ask lots and lots of questions and pleeeeeze read the ‘fine print”!!
Understanding how it works
I used to be a nutri metics consultant and it would always annoy me when people would complain about break outs when using the original cleanser. It is designed to detox the skin. I would go into great detail regarding the likelihood of "breakouts " when first using the cleansers. Pimples do not come in a bottle. The cleansers are doing their job if you break out. After a month your skin will be radiant. Keep using the products and stop complaining. You're using a fantastic product.
They are effective products but I had bad reactions!
I have tried 2 of the brands facial cleansers, I have also tried two of the serums and some hand creams unfortunaly it gives me bad reactions every time I use them. My sister uses them though and they work perfect for her. I don't have terribly sensitive skin however there's clearly something that doesn't agree with me in the formulae.
Eye Shadow pots (13711)
I have just received my order containing the Charcoal shadow pot and am finding it so difficult to open it to be able to use it. I have to use a point from the nail file to open it so therefore when travelling have to take along a pointy nail file. Actually had a similar problem a while ago with a similar product (different colour) and forgot that I had to throw it away because I kept chipping my nails trying to open it. Probably will not use this product again.
Hi i have been a member for few years ,been ringing to make an order via phone was away s not available to do so, ,Need an answer or response as you close earlier now , always
miss out Today and many others days ,been trying . and someone hacked in my computer lost my details books have no longer been delivered and im off the list as the account has closed
im so disappointed please follow it up
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Questions & Answers
Are the Nutri Metics products still 'natural'? I used to use these products as a teenager back when it was a natural cosmetics line but I have heard that is no longer the case - really hard to get any information on the ingredients which makes me a bit suspicious - and I mean a complete ingredients list, not just a handful of the main ingredients (which always sound natural but it isn't a complete list so what are they leaving out?)
Can somebody please tell me if they have good products for super sensitive skin? I've been using super pricey brands but most of them are too harsh for my skin.
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