OneHive Property Services

Great service, speedy, well priced and easy to deal with.

Very disappointed. I posted a short list of jobs on Jim's handyman services. They shared my information with Onehive, claiming they only deal with trusted tradespeople. One of the jobs was to fix a new towel rail, below 2 others already successfully fixed. Please see photos. I shared in job list that it was a tile wall and confirmed with Onehive and tradesperson, before works began. I was told that the tradesperson sent was a senior handyman. It took him 1 hour to drill 2 holes. He stated the difficulties he saw but could not offer an explanation as to how the other 2 towel rails directly above, could have been successfully fixed. I would have respected transparency of skills at the outset, rather than being charged 1 hour for an incomplete job. He stated that it would take several more hours 'if' he could successfully complete the job. At the hourly rate charged, this was not an offer i accepted. I called Onehive and expressed my concerns and suggested that they be honest and confident of the skillsets of their tradespeople. I trusted their statement that they were sending a senior tradesperson. In addition I called Jim's as I logged through them and they claim to only promote trusted people. Jim's suggested i call around and see if there is someone who could complete the job, disinterested in the additional callout, time & inconvenience. I trusted that they were being honest about their tradespeople & those they partner with, as they claim. My advice to potential clients is that you look elsewhere. Are all reviews posted? In my case the correct information was shared with the tradesperson who should have disclosed his lack of ability at the outset. Jim's should invest in due diligence when sharing information with other services, ensuring that they are promoting responsibly. I will not use Jim's again. Obviously I will not use Onehive. Beware.