Hire A Hubby

Hire-A-Hubby was contracted to repair and/or replace water damaged components of a showers sub-floor, a somewhat difficult job. Hire-A-Hubby responded quickly to the request to quote and submitted a detailed and competitive quote. The works was undertaken in a timely and professional manner.

Was advised 2 weeks ago by “Joe” that someone would attend my unit to quote for works to be done at 8am this morning..no show & no phone advice.. called the 1800 number & was treated rudely & cut off.. Do Not Engage In These People” Dodgy as..

Mike (from Hire a Hubby Murrumba Downs) did such a great job at repairing our front landing. He arrived when he said he would, great communication, courteous and neat and tidy. Very pleased with the finished job. Have already started recommending him to friends and family. Thanks Mike.

Asking for a quote and never see one. Probably you don't care for business.

Hire a hubby and go back to when women knew their place – The tradies boss in Queensland was quite horrible - very aggressive and rude.

Andrew from Victoria Point Qld has done two jobs for us. He is always prompt, knowledgeable and completes work to high standard. We will use Andrew again in the future without hesitation.

I have used hire a hubby on several occasions and highly recommend them and give them a 5 star rating Mike was punctual reliable and very efficient at his job. I’ll definitely be using them again

I had an occasion to Find a tradie to realign a back door. I got in touch with Darren our local Hire A Hubby, Darren attended to my problem within a couple of hours of contact. Darren was polite and very professional in fixing my back door. I was very impressed and would no hesitation in recommending any of the services he provides. Thank you Darren I appreciate your kindness and assistance.

Well after reading other reviews, it doesn't surprise me that the crappy communication I've been dealing with is actually normal for these tradies. Not even a message to let me know he's unwell today and off work when we had scheduled to meet at the house. I'm the one who had to send a confirmation message despite being the customer. After sending… Read more

a polite message, I get this pathetic short response. What are you a high school kid? Let the customer know and do so in a polite manner. Some tradies really need to be doing a 12 month customer service course. Not to mention the week before with my first contact with this guy it did seem off when he told me to let him know when I would be home that day, so I did and he happened to be on another job. Why not tell me this in the first place? And now still not able to attend without advising me. Stop taking the p*ss mate. It's embarrassing for the company you work for.

Completely gone downhill. Had some work done 4 years ago and was very happy so I contacted them again. I was disappointed to realise the franchise had changed hands but took a gamble. I received a reasonable quote from [Name Removed] to do some… Read more

simple storm damage repairs in Karana Downs but he didn’t quote for some work he would outsource. He invoiced for the quoted work despite a two week pause in the middle of the job. I paid the invoice to discover he hadn’t completed the quoted work. He wouldn’t respond to texts and now he has blocked me. Don’t waste time on these guys, shonky as.

Please respond to my correspondence regarding incorrect work carried out that required rectification by a different tradesperson

Hire a Hubby Crows Nest did a great job installing my wall panelling. Calvin and Charlie came back a 2nd day to make sure if was perfect. Timing was great. Reasonable prices. They are now in my contact list for when I next need something done. Show reply

We used Patrick O’Rourke from Hire a Hubby to make the fridge opening slightly bigger so it would fit. Couldn’t have got anyone better, Patrick did a terrific job and we were amazed at how he cleaned everything up afterwards. Would highly recommend him, he was great Show reply

Dan at hire a hubby Brinsmead is BRILLIANT. Dan and his team are professional, reliable, efficient, friendly, helpful and reasonably priced. I would give them 10 stars if I could! Show reply

We have had Bobby from Springvale HAH help us in Feb 2024. Called Bobby back again as we needed our roof checked due to heavy rain, leaks etc, also gutters to be attended to. With a smile on his face he was back again to help. Mum is so grateful for the work done on her old Californian Bungalow & the houses charm is coming back. Bobby also fixed… Read more

mums front doors lock as it hadn't been easy to open & close for a while. You can see the passion Bobby has for his work in helping his customers & he will always be our first point of contact for future endeavours. Cheers Shelly

I have had extensive renovations done at my home by Hire a Hubby, Morwell - these are always done in a very professional manner with excellent workmanship - Josh in particular has had a variety of jobs to do at my home, including the cleaning of a very large pond, which proved more difficult than first thought. I can thoroughly recommend all their tradespersons for their very friendly and helpful assistance. Show details ·  1

Darren is the young man who came and helped me with my gutters. He was helpful,friendly and local. also took the time with a before and after photo. thanks Darren,I really appreciate that grate work. Show reply

Never again. [Name Removed] from Ridgehaven. He was 2 hrs late .His quote was $465 including parts but after the job was finished he charged $800. He only bought the interior handle and lock for 2 sliding doors not the exterior ones and put the internal lock on the outside of both! and then said if he went back to get the other part he would… Read more

charge me another $200 because he" had multiple trips to the hardware store"- because he didnt buy everything he needed the first time after looking at the jobs first , so whose fault is that?

He screwed the loose fence panel to the panel next to it, not the rail, and he nailed the loose rail on the lattice in place where it had fallen instead of lifting it back.

He smashed the sliding glass front door rehanging it( and it still sticks!), told me 3 times to tell insurance company I broke it. Then offered to do work for my mother instead of paying excess or claiming on his insurance, he had quoted $120 for that but then said it was $200 so he owed her $50, then when leaving he refused to pay the $50.

He refused to provide reciepts for parts or give me a labour cost.

I told him 20 times not to leave doors and gates open so pets didnt get out but he walked away from them leaving them open EVERY TIME,after my cats did get out and I spent 20 frantic minutes searching for them I stood guard at the door when he was working on it. He did not apologise or even acknowledge this nor did he change his behaviour .

$800 later( that I wouldnt have spent had he quoted that or checked the prices with me before buying the parts) I now have doors that still stick, an insurance excess , and a fence that isnt repaired properly.

We used Hire a Hubby for some small works a while back, everything seemed fine the results were good based on this we asked if they had scope for pre-sale preparation the answer was yes. The Hire a Hubby page states pre-sale preparation as a service offered so we had no concern that we were asking outside a deliverable service. In lead up to… Read more

August/September went through what we needed done: general repairs such as gate, external architrave etc, screens and internal house paint. Advised what other contractors we had engaged and the time lines. No worries.

We vacated the property early December, with understanding work would start shortly afterwards.

First alarm bell should have been when the kitchen reno was about to start with another contractor, Hire a Hubby had to be followed up to do a few things so the kitchen could start on time.

Then it was a falling out with painter, which we had to follow up to find out about. Of which we did not receive notice until just before Christmas and after the anticipated completion date, making it impossible for us to seek other options.

We had to advise carpet layers paint was being done after and had to advise landscaper/turfer to readjust schedule as paint may delay photo schedule.

We were advised new painter engaged by Hire a Hubby would commence January, again they did not start the date we were advised.

We and our selling Agent adjusted dates based on the new dates advised, this also impacted: roof cleaner, electricians, internal cleaner, staging for sale, marketing, open house schedule and so on.

We were then advised there was a discussion with our Agent about extending the date, the Agent advised us in writing there was no agreement and as we had engaged Hire a Hubby it would not be their call to agree to differing dates and they already had everything booked in to go from by a set date later January based on a completion update we had sourced from Hire a Hubby.

Hire a Hubby was advised the date could not be extended, Head Office was included in email trail at this point.

Completion dated lapsed, works still incomplete only portions of tasks commenced. Further follow up required by us.

At this time both Head Office and Qld office were emailed seeking assistance, with a follow up call to Head Office requesting complaint submission. Was advised would receive reference number and matter would be noted as urgent, nothing via SMS or email. Sent a follow up email just in case missed the phone contact, crickets!

We are 3-4 hours from property so we can’t just drop in to oversee and we should not have to hound someone.

All other tradies working on house have been easy to work with and open with communication including if they came across a concern/delay. Would 100% recommend each and every one of them.

Would NOT recommend Hire a Hubby at all ! Hindsight should have “sacked” Hire a Hubby when the kitchen tradie was held up, should have been a warning it was outside Hire a Hubby scale of expertise. But we trusted that it was just a small hiccup in the bigger scheme of things, at that time we thought it was a one off.

Advice to Hire a Hubby: - If a job is out side your scope don’t advertise it as an available service. - If it’s outside your Franchisee scope they should advise before accepting works. -Communicate to your customers proactively and transparently. - Don’t make customers follow you up, most people can deal with hurdles if there is a work around communicated to them. - Take accountability

At time of this review being posted have received no confirmation works were completed today and to an acceptable standard for pre-sale, in process of contacting someone who can provide us an update..as result all other services we have booked and paid for to sell our home are in limbo and we have money going out the door.

# Have since been advised - husband had to visit the site in the evening - that we can expect a crew of painters at the house to complete the painting and the other works most of which are not related to paint so not sure why not already done. If the promise is delivered and to standard, great. The complaint and this review will remain primarily to advise others to look at all options before nominating Hire a Hubby and to highlight the stress created by poor communication. We do not to expect to be asked to foot the bill for any additional tradies called in to complete in 24 hours what should have been done last year if not then early January or any call back charges due to job going way over impacting other services booked ability to complete their works.

No response or follow from Head Office noted, brand reputation is not a priority

Sam took forever to contact me and I had to message him quite a few times to make a booking. Quite rude over the phone. Difficult to communicate with, wouldn’t answer all my questions. Eventually came to put my dressing table together but didn’t do a very good job, as soon as I went to move it all these screws fell out and one of the doors fell… Read more

off. There are dents underneath the handles assuming he drilled too far, screws drilled in crooked. Left mess everywhere. Left his empty drink can on my table and cardboard everywhere.

HaH Langwarrin are a fabulous team. Craig and Mark are creative and professional, able to resolve problems on the spot in order to achieve the desired goals. Craig's meticulous quotes are things of beauty and Mark's desire for perfection makes his work impossible to fault. Will not hesitate to get them back for another round of maintenance jobs. Thank Guys! Show reply

HaH tradesman who attended my home in Mt Gravatt can only be described as a scammer. Quote provided quickly and tradesman “talked the talk”. Subsequent issues with communication. Work completed was not to acceptable standard and he could not complete work in required time. Price quoted varied without itemised account. Fitted a number of new… Read more

doors but none painted properly and required repainting. Two were improperly fitted. One interior door rattles in a breeze, and other not straight in frame (frame is square). Exterior door fitted so poorly it would not lock and tradesman took 7 weeks to return. Tried to scam again by claiming new lock he fitted was faulty and not covered by warranty.

Would not take responsibility for poor workmanship. Untidy and lazy worker who did not clean up when working and left paint on my floors and carpet. HaH management refuse to investigate complaint and defer to the franchisee. Note this tradesman is qualified and has a clean record with QBCC.

Had a quote from Hire a Hubby in Adelaide to paint a front door and door frame. The quote I had was for $2500 + GST... and I was to supply my own… Read more

paint.... After a bit of research, found that it was cheaper to have a new door installed....... I could probably have hired a brain surgeon for less than that!!!!

For the most part our experience was positive concerning quality of work and timeline. However, dealing with our local HAH for Glenmore park was frustrating, day rate of $1000 was charged and yet late starts, early finishes. Some attention to detail was quite poor and communication was a struggle with a lack of responsiveness. Even after referring… Read more

Dylan’s services to the buyer of our house he was unresponsive. During the last job Dylan did for us I text him and requested a quote for a carport. Also requested keys be left under the mat so my kids could get in the house. He never responded to this message and luckily I came home early as he left the keys on the counter inside. Dylan is a nice, trustworthy fellow who I always felt comfortable having at the house unattended but some of the other points mentioned detract for the overall value his services offer.