OneSimCard

OneSimCard

 Verified
OneSimCard
3.9

62 reviews

PositivevsNegative
76% · 4712 · 19%

Value for Money
1.7
Customer Service
2.6
Rates and Fees
2.2
Transparency
2.0

Reviews

62 reviews
Bri
Bri
 

Don't buy One Sim Car

1. Their website is super confusing on how to use their sim card
2. I had to keep paying to recharge my sim card but sometimes my calls would work and most of the time it wouldn't.
3. I was trying to use their gps and it would barely work. My gps sort of worked when I was in Edinburgh with all the cafes wifi but as soon as I got out of the city, I had no service or wifi whatsoever. So I paid a lot for nothing.
Peta
PetaSouth-Eastern Region, NSW
 

Chews through data quickly

The sim was $55 for 5gb then I topped it up with another 2gb for $38 and it automatically added another 1gb for $25 when I was nearly out. I only used it for Ubers and maps sparingly over an 8 day period. It is not worth the money. Show details
Customer Service
Transparency
Waldo R.
Waldo R.Mid North Coast, NSW
 

Easy to use and great customer service

I am a frequent traveler and have used many SIM cards both local and international SIMs. OneSimCard is by far the easiest to use mainly becausectheir customer service is fast, friendly and very helpful in helping me to choose the right plans.

The best! Show details

Ben J.
Ben J.
  Verified
Rates and Fees
  • Thumbnail
Mike Angle
Mike Angle
 

Useless

I did not have the card one day and they encouraged me to top up my balance. Big mistake. I could not use this card in Tahiti at all. The New Zealand I hardly ever could connect with a cell tower so again no service. One SimCard is a scam and I am pleased that I am only out $60 Show details
Kazi
Kazi
  Verified
Bill N
Bill NVictoria
 
Value for Money
Customer Service
Rates and Fees
Transparency
Vicky
VickySydney, NSW
  Verified

Product works

Product works. It is very useful to have a number that can receive calls internationally. It takes a bit of time to understand the concept of PENS and the rates etc but the customer support is really great. The online chat is very effective, fast and helpful- which is important! It was easy to set up. The only thing is in some countries you don't call directly by dialing. ONce you dial it automatically hangs up and calls back and when you answer it rings. It adds a few more seconds to the process but at least it works. Show details
Kenny
KennyIjui
  Verified

Great support

Very professional and quick to solve issues and find solutions. I use it for bank verifications and their team was very quick to assist in getting me a solution. Works great worldwide.

 Show reply

Paule
Paule2 posts
  Verified
OneSimCard
OneSimCard   DM   
More
Jonathan
JonathanMarrickville2 posts
  Verified

Easy to setup. Worked first time

After much research I chose the OneSimCard Europe and More for our 10 week trip to Europe. My main reason for the choice was to have a service which enabled our family to maintain easy contact, which did not expire every 28 days and which was easy to recharge. I found both the website and the Android "OneSimCard Direct" app intuitive to use and with excellent help access. The additional service options (voicemail, call diversion etc.) are more extensive than my usual Australian carrier. It's easy to check the status of options and enable or disable them as required.

 Show reply

Russ
Russ
 

Smooth Service

Worked perfectly in multiple countries. Touch down, turn on the phone and it just works! Couldn't ask for anything more. Will definitely be using it as my go-to travel sim.

 Show reply

Chris R
Chris R
  Verified

Works when you need it

Minimum fuss and very good service support. No connection difficulties with any of the European countries I traveled through and reception was reasonably solid. Could improve the text capability with Pen's bit overall an excellent travelling companion.Would recommend it to other fellow travelers

 Show reply

Tanya
TanyaSydney
  Verified

Great service

A little expensive for Ireland, I had issues with sending and receiving text messages. I travelled in the countryside it was great service for data and for that, I would recommend them.

Peter
Peter
 

Useful tool for travelers

It works pretty well for most of the time, call and text charges are, I believe quite reasonable. My only issue was that data plans are quite pricey and don’t last for long enough, 10 days was just too short, next time I’ll probabl just get a Sim at the airport.

Questions & Answers

Johnson
Johnson

my local mobile data package is with the second SIM (which is in WorldSIM). can I use the data ? Johnson (Singapore)

OneSimCard
OneSimCard   DM   
Danielle
Danielle

HI, my daughter is travelling to Nepal and spending time in Kathmandu, Pokhara, Ghandruk and Landruk, and then spending a day or two in Singapore. What would you suggest for her?

OneSimCard
OneSimCard   DM   
Russ
Russ

Where to buy in Australia?

OneSimCard
OneSimCard   DM   
Marcy A
Marcy A  

Hi Russ, I ordered online at https://www.onesimcard.com/international-sim-card/ the order was sent to me via Australia post and only took a few days to arrive

See all OneSimCard questions

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.