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Onguard Security Products

Onguard Security Products

Onguard Security Products
4.0

2 reviews

Positive vs Negative
50%50%
Customer Service
5.0
Rates and Fees
5.0
Timeliness
5.0
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2 reviews
Happy Customer
Happy Customer2 posts
 

This company is very easy and pleasant to deal with. They provided me with customised whole house window screens, two grills and a security door. They custom manufacture and install their own products using high quality materials and are competitively priced. I was not in a hurry for these products and understand they are a small company that do… Read more

quality work so you might have to wait a bit but they are well worth waiting for. They exceeded my expectations and I'd have no hesitation recommending them.

Victoria
VictoriaNSW9 posts
 

Agressive and rude – I called OnGuard Security products some time in September as I had used this company before 20 years ago called P&V Security and now I find it is under a new owner and name The owner came out in September and removed a small window grill and I was also going to purchase 4 new security doors from him when I sent SMS to the owner asking price of… Read more

doors and do they have in black he replied that they have in black but did not quote the price so I went with another company who would quote

Then on 17/11/20 I get a rude aggressive text message saying I HAD NOT PAID MY BILL an was overdue by 3 month I was unable to pay as this company had not sent the invoice so I text back saying they had not sent then the owner proceeds to lay blame on me saying he did not have my email address. Well he should have rung for email address I then text him the email address and finally got the invoice of $121.00 19/11/20 AT 10.18PM On 20/11/20 I rang to pay via credit card and spoke to owner but he said he could not take and would call back which he never did Then the wife emails saying I did not pay so I RING TODAY and again he said not good time so I said I will send a cheque which I have done today Aggressive and poor business management would not do business with this type of people

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