Oricom FS300 Non-Contact Infrared

inaccurate – faulty reading after only second use. Started reading high temps 40+ then just reading HI. I contacted support and they were really helpful with dispatching a new unit. After reading others reviews I would be inclined to buy a different unit altogether. I just hope the replacement unit works longer than a few months like my first one. Show details

Unreliable product – I was gifted with this unit last year. I didn't open the box until I needed it. However, the thermometer keeps showing "low" or "error", when I check the manual, low and error means temperature is outside the range. Which is very unusual. I have used other brands before but nothing like this. I think the unit is either faulty or the brand is not a… Read more

reliable one.

Due to emergency, I had to buy a brand new thermometer. Other brand works just fine.

Called customer support, however, because it is outside warranty period, I just had to throw it away!

Stopped working 10 months after warranty – I was happy with thermometer while was working but suddenly stopped working 10 months after warranty expired. Emailed oricom support but didnt do anything since outside warranty period. Frustrating when you think your paying good money for a quality product only to find another overpriced cheaply made electronic item. I guess they would offer more warranty if they were confident their products were well made. Wouldnt consider oricom again. Show details

Is ok – Is decent when it works, I haven’t had any issues with accuracy as far as I know. Although very disappointed that it doesn’t work when it’s too cold? Our place is very cold especially in the middle of winter. I have to warm it up before even using it? Which is disappointing for the price.. wish I got the other one.

Stopped working, outside of warranty nothing Oricom will do – Had the unit 2-3 years, and have used about 50 times in that period and up until this point served us well. Always stored in its cover and well looked after. Now we are getting an error message (message says "high".. and its the middle of winter) Unfortunately Oricom customer support have suggested 'sounds like the sensors are malfunctioning'… Read more

and as i'm outside warranty there's nothing they can do. Whilst warranty guarantee you for the 1st 12 months, I would not have paid a premium price tag if I thought this device would be disposable after a year or two (this was an investment). Perhaps stick with the old school $5 dollar job would have been better option.

Inaccurate – Shows very inaccurate temperature. Had to come back to traditional one. Big difference in temperature. 1 or 1.5 degrees makes a big difference to body when goes above 37. NO Show details

Inaccurate constantly – We bought this in NZ about 5years ago.i always felt readings were inaccurate we could click and scan within seconds and get different readings which differed alot.my son just had a bad fever high temps I got different readings 34's,35's,36's,37 after giving him pamol we went to doc where he was 38. I went and bought a new thermometer today gutted as we paid over $100 originally based on quality and performance thinking it would last for years. Show details

Erroneous at best – Had this product for 3 years and for the last year I have questioned its accuracy. Replaced batteries, and no change. I would get a reading of 36.5 behind the ear and second reading in the same place would be 37.5. My child was very hot to touch so I went old school mercury mouth thermometer and Lo and behold, 39.5. At least I knew then to… Read more

administer paracetamol to reduce the fever. Lucky I had a back up device otherwise an unchecked fever could have been dire. For a ‘Medical’ device as it is advertised, I am utterly dissatisfied with how this product behaves.

Terrible thermometer – The thermometer is not reading my baby ferver, I can feel she is with high ferver but the thermometer keep saying 36 C, after try more than 10 times the thermometer show 37.8 C, it kept on playing up and brings up ERR (error) message. The doctor just arrived to my home, his thermometer show 38.2 C and mine keep saying 36 or sometimes 37 C, the… Read more

doctor told I can put this thermometer in the rubish. I used twice and I can’t trust it. I am single mother, I can’t loose my money.

Worthless waste of time – Easy to use, as long as you don’t actually need an accurate measurement. I tested it on myself and others numerous times prior to our baby arriving, and no measurements ever exceeded more than 36.1’C. This was around a full degree below what other thermometers were reading. The thermometer also kept coming up with errors when we’d stored it in a… Read more

cupboard where it must have been outside it’s operating range (I think it’s <15’C) so couldn’t use it straight away. Very disappointing considering the hefty price.

perfect and accurate – Fantastic simple to use, we have this for over 4 years now and still has not missed a beat...people need to read manual and learn how to use this concering all the inaccurate readings. Small and light weight and the option to check water temp or beam it through objects is a plus.  Show reply

Extremely Inaccurate – This thermometer did not read our babies high fever. Thank God for good motherly instincts that had me I'm the doctors office with my baby anyway. This thermometer was reading 36.5 degrees compared to both the doctor and nurses that read 39 and 39.4. Poor baby! In our situation this thermometers inaccuracy proved so misleading it was dangerous for our new born. $145 of wasted money. Angry.

Very useful – Non invasive temperature reading. Needs to be 2-3 cm away from the surface to get a good reading. I read many reviews on inaccurate reading - this can be circumvented by taking at least 2 readings behind the ears and averaging it. You can change the setting such that it measures the temperature of objects too.  Show reply

Horrible product! Unreliable and constant ERROR messages! – Same experience as FKK, worked for the first month then it kept on playing up. Constantly brings up ERR (error) message or would randomly bring up really HI temperatures of 41, 42. There is no "reset" button and instruction manual is useless. When it runs the ERR or HI message, constantly need to take out the batteries to "restart" it. I went to buy the Medescan thermometer to replace....

Worked for the first month, since that displays "Hi" every time, con product do not buy! – We had a Medescan contactless thermometer for years and worked accurately (we took it to the doctor and compared the readings to an in-ear one, readings within 0.1~0.2 range). When it finally broke we replaced it with the Oricom, thinking it as a better if not the same. Stopped reading properly after a few months - readings always show "Hi" or… Read more

temps around 39-40 degrees C.

It constantly provides false reading, and relying on this product is dangerous. It should be recalled and never allowed to be sold by Australian governing authorities.

Shame on Oricom for selling such an unreliable and non-market ready product.

If your house gets cold in winter, apparently this won't work – I was mostly getting an error message with occasional success . Now reading back through the thread I am guessing the problem is that it was a cold day... and yes, I live in a badly designed old Australian house, like lots of Australians. Rather than inefficiently heat every room we use electric blankets. So this is not useful in Australia in winter. Which is flu season.

Don't waste your money! – Rubbish! You would think by nearly spending $100 on this thermonitor you would be getting a good one... Nope not this one, worked for a few months and then started to give inaccurate readings - way out.. So disappointed with this product. Oricom... It's not always people not following the instructions properly.. Mine faulty.. Prove me wrong, I'll happily send it your way.

Terribly inaccurate and inconsistent – Terrible product. Very unreliable! Like most I bought this product for the convenience of not having to wake my child to check her temperature. Recently she was burning up and I checked her temperature at her temple it was 40.0 on one side and 36.2 on the other. As I was confused I decided to check my own at the same time (I was not unwell) and it… Read more

said 38.9 on one side and 38.2 on the other! I decided to go back to using the axilla thermometer which gave much more consistent results between left and right armpits and also when checking my own to compare.

Extremely disappointing and I will be actively not recommending this product to anyone. What a waste of $99.

Dont buy this product! – If you ever think about buying it please DONT! Last night my daughter was burning. I measured her temperature and showed 36.3, I measured again 36.7. Ok I thought something is wrong. Had a look the instructions done everything what says there NOPE! Still my baby forehead was burning. Measured again and again and always stupid stupid stupid… Read more

results always under 37. I woke up my husband and luckily he thought he can check in his first aid kit at the car. Then thermometer showed 39.1

Dear oricom is this what you have to offer? Are you serious??? Im picking up the most expensive thermometer on the shelf thinking that money is quality but not! Thermometer from first aid kit that costs all up under $50 showed more reliable than you!

I WANT TO RETURN THIS PRODUCT AND I WANT TO KNOW HOW! I WANT MY $99 BACK!!!

Excellent paperweight - too bad about the thermometer – This thermometer has badly let us down every time we needed it. As others have noted, the accuracy is terrible and even taking a reading in the exact same spot can vary by over 2 degrees! That can be the difference between no temperature at all and a high fever. After being frustrated at near random readings from this thermometer, we replaced… Read more

it with a Braun in ear unit which is quicker to read and more importantly consistent and accurate. Had we relied on the readings from this Oricom unit, our child's fever would have been dismissed and we wouldn't have made the very necessary trip to hospital. I'd give it zero stars if i could as in our experience it has been a complete failure at it's only function.

Not a reliable product – I wanted a good thermometer to rely on when my kids are sick therefore I'm willing to pay for a higher price. Unfortunately, this product does not last long. Same issue with others, my kid had a very high temperature and the reading is just normal, very normal. At the end of the day, we have to rush to the hospital. Not recommended at all!

Inconsistant – I bought Oricom FS300 IR thermometer about 2 years ago. I liked the idea of how quick and easy it is to take a temperature of my bub. Even when he was asleep i did not have to wake him up. However i found the readings very inconsistent. I usually took temperature 3 times one after another and very precisely at the same place and distance from the… Read more

forehead. Last night my child was sick and burning . I took the thermometer and it keep showing a reading of 36.2C. I have another thermometer very basic one and i placed it under his arm, my son had 39C. I don't understand how Oricom can justify the price of such a useless product, it is actually dangerous relaying on it. Very disappointed...

Incorrect reading – Hi, I had to take my daughter to the hospital at 2am in the morning. She had a temperature of 38.9 degrees but my oricom fs300 was reading 36.3. I can't believe how wrong the reading was. I would never recommend this product. I paid so much money for it and it didn't deliver. Betty

Worked well for a few times then gave wrong temps – Purchased this less than a year ago. Used it less than 10 times, only when our bub had temperature. Tried to use it last night as our son was sick and the device kept saying 'hi' or 'low' ... I ended up driving to the chemist to buy an old fashion thermometer that works without failure. Tried today again, still not working ...

2nd chance & big FAIL! – Purchased this thermometer & paid a pretty penny for it. But wish I had of read reviews 1st. Thermometer #1 worked well for a couple of months then started giving insane readings. Had to resort to using my panadol freebie thermometer, which works & still going strong. Rang customer service & it was well & truly in warranty, it was replaced.… Read more

Despite being told there was never an issue & I was a first. Mmm I doubt. Hello version 2. You worked well but repeat above. Yes I could call again but no proof of purchase as you sent it to me plus it doesn't work. I've read the above & know you back your product but I suggest if your child has a suspected temp don't use your thermometer.

Waist of money – For the money i paid for it, totally not worth it. Its always got an inconsistent reading after trying 5 times in the same spot. I bought it thinking it would give me the most accurate reading. My $11 thermometer does a better job. Dont recommend at all. Oricom it seems like alot of people have the same views. Why do you still sell it for such a high price? I could have bought something alot more useful with that money.

Went to the emergency room for nothing – Used it yesterday to check bubs's temperature (she's 7d old). Reading 38.1 consistently. So we went to the emergency room, and got told that this thermometer is useless. Her temperature was actually 37.4, and has been like that consistently all night. but we had to spend the night in hospital anyway just to be sure (a fever on a baby that young is a serious thing). Don't buy!

Inconsistent so useless! – I've used this for my nine week old who is showing signs of illness. After getting a high temp last night i gave her panadol. Then was up the rest of the night stressed as each time i take her temp it shows a vastly different result (same position, a few minutes apart). There's a big difference in treatment whether your baby's temp is 36.4 or 37.6… Read more

degrees! Was a long night!

I had to take her to the doctor today because of this and have been told to buy an ear thermometer as this one is inconsistent and pointless. Can't believe i paid $100!

Showed all well when temp was almost 39 – My bub was feeling a bit warm so we took her temperature and it showed 37.4 so we thought all was well. Took her to daycare and when they took her temperature it was 38.7! Went and picked her up and checked again and our thermometer still said 37 so we tried with an in ear thermometer and it read 39.2! Turns out she has an ear infection, hence… Read more

the temperature, but sadly we are going to have to return our thermometer and get an in ear one as this is just not showing us the correct temperature when it's most important!

Average thermometer with huge price tag – I bought this thermometer because I have the Oricom Babysense monitor and think it's fantastic and therefore trusted the brand. The thermometer works great and gives a super quick reading, however only works when the room temperature is above 15 degrees. Something I did not know when I purchased it. It has been a very cold winter and my… Read more

thermometer keeps reading as an error. I have had to buy another thermometer to use.

I am extremely disappointed in this product and wouldn't recommend it.