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Philips Avent Digital Bath and Bedroom SCH550/20

Philips Avent Digital Bath and Bedroom SCH550/20

3.9 from 39 reviews

Reviews

Review distribution

5 star
22
4 star
4
3 star
3
2 star
8
1 star
2

Mick

MickWestern Australia

Product Works and is accurate however not designed well, gets mould

published

I have had this product for 6 months. The first 3-4 months is great but the circle around the temperature display has a groove in it that gets mould in it, and it very difficult to clean.. Don't get me wrong the product is great but requires to be engineered better to prevent mould from being stuck in that area. Not worth putting childs health at risk as they tend to pick it up and suck on it.

Purchased in May 2018 for $39.99.

1 comment
Philips Avent
Philips S.Philips Avent

Jacqueline

JacquelineGreater Melbourne (Inner), VIC

  • 3 reviews
  • 1 like

Very useful

published

This thermometer is excellent for the bath and room temperature. We take it everywhere we go travelling! So handy and great piece of mind when you're not sure what the bath temperature is.

Purchased in October 2018 at Local Pharmacy for $34.99.

Lasted 10 years

published

We purchased ours in 2008! I'd do adds for this device. We didn't use it in the bath, just used in our child's bedroom.Has only just died (2018).Replaced the battery in October 2018 but unfortunately the display just says 00.0°c. We were VERY happy with all our Advent products and feel that we got more than we expected. We had the bottles, bottle warmer, thermometer and also the food storage cups which could be frozen then warmed by the bottle warmer. Love your products .

1 comment
Philips Avent
Philips S.Philips Avent
Dba

Dba

  • 9 reviews
  • 1 like

Prevents many an argument

published

With our first baby, husband and I would argue about the water temperature. The 'fish' thermometer we had was too inaccurate. We LOVE this one. At the correct temperature, our baby just entered blissful bath-state and we loved it!

I haven't had the clouding issue that I have seen in other reviews. The battery lasted us about 1.5 years, before running out. The battery is replaceable, but I haven't got around to doing so yet.

It does take a good 20 seconds immersed to give you an accurate reading, which FEELS like ages, but really isn't.

1 comment
Philips Avent
Philips S.Philips Avent

Haylz

HaylzGold Coast

  • 3 reviews

Pretty as a flower

published

Such a fantastic little bath buddy, going on 2 years strong. We just get water at correct temp then we pull it out of bath - easy as that. Life saver for sure and has been my go to baby shower giftb for friends and family. They all love it.


Sally

SallyAdelaide

  • 2 reviews

Third one and third malfunction

published

Thermometer is great until the screen clouds over and is unreadable. The first one lasted 4 yrs. we purchased another, only for it to cloud over in 3 months. Finally replaced under warranty (Phillips VERY unhelpful, baby bunting only slightly better) for the replacement to cloud over too. Could do without the ongoing hassle!

3 comments
Philips Avent
Philips S.Philips Avent
Sally
Sally
Philips Avent
Philips S.Philips Avent

AJB

AJBMiddle Park

  • 15 reviews
  • 7 likes
  • Verified purchase

Completely unreliable

published
2 comments
Philips Avent
Philips S.Philips Avent
AJB
AJB

Was awesome - now cloudy screen and no numbers

published

This worked awesome for 11 months or so then my daughter hid it for sometime we found it under the change table and it had gone all cloudy and no numbers are coming up anymore it's really disappointing as we've moved to a new house so I want to check the temp in her room and I can't!

1 comment
Philips Avent
Philips S.Philips Avent

Did Not give an accurate Temperature reading

published

The product worked very well for the first 5 months and the baby enjoyed playing with it. We also found it useful because it read the room temperature too. However recently we have noticed that the readings were not as accurate, the temperature would read 35 degrees but when checked with another thermometer it read 40.8 degrees I was fortunate we checked before putting the baby in.

1 comment
Philips Avent
Philips S.Philips Avent
Lesley L

Lesley LPenrith

  • 3 reviews
  • 2 likes

Worked well for a little over a year only

published

Worked well for a year only. I liked that it was for both bath and room temperature - seriously considered buying another so we could keep one in bathroom and one in baby's room. I'm glad I didn't end up buying another as it started to become foggy/cloudy from the bath water and now does not work.
Won't be getting another for this Bub. Disappointing product!!

1 comment
Philips Avent
Philips S.Philips Avent

cheryl

cheryl

  • 3 reviews
  • 1 like

Disappointed

published

I had this bath thermometer for my last baby 4 years ago and loved it. After 4 years it was old so i purchased a nice pink one for my new baby. Only worked for 3 baths and the display has condensation and faded numbers i can't even read. Totally annoyed as it was $35.

6 comments
Philips Avent
Philips S.Philips Avent
cheryl
cheryl

Thank you for my replacement

cheryl
cheryl

And my replacement one has stopped working


Has only worked for few months

published

This is the second thermometer I have bought of the same kind. Only worked for several months and the display has condensation and faded numbers. Very disappointing, considering it retails for $35. I purchased both from baby bunting but have no proof of purchase, what are my options firxa replacement?

1 comment
Philips Avent
Philips S.Philips Avent

rjovo

rjovoSydney

  • 10 reviews
  • 11 likes

Great product for piece of mind.

published

Knowing that we have always got the bath temperature right has given us piece of mind and we are really happy with the avent bath/room thermometer. We are onto our second one. The first did eventually run out of battery after over a year of continuous use. We changed the battery but didn't add silicon grease to help with waterproofing so it did become compromised and began to condensate until it was unreadable. We loved it so much and felt it did give us value for money that we have purchased a second one.

1 comment
Philips Avent
Philips S.Philips Avent

Hello rjovo,

We appreciate you sharing your feedback with us here! We can learn a lot from our customers feedback. Glad that you like to thermometer. Do let us know if any issues occur. We might be able to help out.


Stopped working, poor customer service

published

The thermometer was used daily until it stopped working, the numbers faded, then blacked out.

Spoke to Avent telephone customer service who advised to send it in. After posting it in, got a phone call from an unhelpful customer service rep who said the thermometer was received, had testing done and found nothing wrong with it.

How convenient to have the Avent thermometer stop working for a few days only to be working again when sent in after wasting time and money to do so. So looks like I'll be getting sent back the same thermometer that stopped working but there was no confirmation of that either from the rep.

God knows when it'll stop working again. Disappointed with Avent customer service.

11 comments
Philips Avent
Philips S.Philips Avent
A.D
A.D
Philips Avent
Philips S.Philips Avent
Emma

EmmaSydney

  • 2 reviews

Lasted less than 5 months

published

Great concept but unfortunately my thermometer has lasted less than 5 months of use. Used regularly in the bath, the display has faded to nothing and there's condensation inside. Not exactly ideal for a bath thermometer to not be water proof??? So disappointed in what I had thought was a good product

1 comment
Philips Avent
Philips S.Philips Avent
Donna

Donna

  • 4 reviews
  • 1 like

My Husband Can't Bathe The Baby Without This!

published

There's cheaper bath thermometers than this one but we love it. It's accurate, reliable and nice and soft for the baby and looks good just sitting on the shelf. The only disadvantage that I can think of is that it sometimes turns upside down in the water so you can't see the temperature.

1 comment
Philips Avent
Philips S.Philips Avent

Hi Donna. Thank you for you review, good to see you are satisfied :).

Kind regards,
The Philips Australia Team.


Nicole

NicoleMelbourne

Excellent before condensation set in!

published

We bought this for our new babies room and to use in the bath (I liked that it could be used for both). Fantastic at the start, very accurate & a good size, however after 4 months can no longer use due to the temp being illegible due to condensation.

4 comments
Philips Avent
Philips S.Philips Avent
Nicole
Nicole
Nicole
Nicole

Made a visit to baby bunting and they exchanged the product with no issue what so ever. Great outcome.


Vee's Mum

Vee's MumMelbourne

  • 5 reviews

Condensation makes it difficult to read display

published

We use the thermometer in the bath daily and like the fact that you can have your hands free while the thermometer is floating in the bath. The thermometer worked well initially. However, after only 3 months, the condensation has built up so much that it is difficult to read the display.

3 comments
Philips Avent
Philips S.Philips Avent

Hello, that doesn't sound very good. We'd like to see what we can do to help you. Would you be able to reach out to us via 1300 363 391? Kind regards, The Philips Australia Team.

Vee's Mum
Vee's Mum

Thanks Philips Australia. I was able to swap the thermometer for a brand new one at the shop today.

Philips Avent
Philips S.Philips Avent

Good to hear that! If you ever need assistance again, don't hesitate to contact us on Facebook or Twitter, or on product review again :) Enjoy your day!


Can't read te temperature

published

We used this product in the bath and ever since there has been condensation inside the display and it is very hard to read the temperature.

1 comment
Philips Avent
Philips S.Philips Avent

Hello, thank you for writing your review. We would like to discuss further to see what we can do for you. Could you please call us at 1300 363 391(AU) or 0800 658 224 (NZ)? Kind regards, the Philips Australia team.


Jenny T

Jenny TMelbourne

  • 9 reviews
  • 3 likes

Works as it should

published

I saw this at toys r us and initially decided not to purchase this to save money. However my husband and I kept disagreeing over the bath water temperature so a week later I went back and purchased this.

No more disagreement, the temperature is always perfect and our baby boy has stopped crying when take him out of the bath.

A little pricey as you can get a rubber duck that does the same for a fraction of the cost (but it only reads bath water temperature) which in retrospect is all we need because I already have a room thermometer.
It is a pretty design so for those who needs a room and bath thermometer this is perfect.

1 comment
Philips Avent
Philips S.Philips Avent

Lovely to hear that, Jenny. Thanks for this feedback and enjoy your little one :-)


Page 1 of 2

Questions & Answers

Clodebo

Clodeboasked

After two years use the battery has died. Is there anyway of changing it? Minus the mold its been very useful!

3 answers
rjovo
rjovo

There is. You can download the user guide from the Philips website for the instructions which includes the battery type required. We did it but didn't add grease to improve the waterproofing so after changing the battery water starting condensing over the display until it became unreadable - so I'd recommend following that step. We were otherwise really happy with the product so we ended up buying a replacement.

Philips Avent
Philips S.Philips Avent

Hi there! To add to the comment of Rjovo, you can find the instruction for replacing the battery here: https://www.download.p4c.philips.com/files/s/sch550_20/sch550_20_dfu_nld.pdf. Please let us know if there's anything else we can do for you.

Kind regards,
the Philips Australia team.

Clodebo
Clodebo

Brilliant. thanks


BMG

BMGasked

Hi! I've recently purchased this thermometer and with my baby due in 2 weeks wanted to get a gauge for the temperature of our bedroom but find myself struggling to turn on - screen is currently blank, does it not come with batteries or am I being really stupid? Help appreciated :-)

2 answers
Donna
Donna

Hi. The thermometer should come already working. I would return it to where you bought it from, as I read that it's quite difficult to replace the battery. Hope this helps.

Emma
Emma

Hello, yes, the screen should be on and working. Take back to where you bought it or call Phillips Avent directly. Phillips will ask you for proof of purchase, I think it should work for approx 2yrs so they want to check you haven't had it that long!


Sue

Sueasked

Can you get a laser thermometer for the babies head?

3 answers
Donna
Donna

Hello Sue, this is not a thermometer for taking a child's temperature.

Vee's Mum
Vee's Mum

The Phillips thermometer mentioned above is only suitable to measure bath and room temperature. There are other thermometers on the market which can measure body temperature, room temperature and surface temperature

Philips Avent
Philips S.Philips Avent

Hi Sue, thanks for your question. We strongly advise you not to use the thermometer to measure the temperature of your baby, since the SCH550 is made to measure the temperature of a room and water. Please feel free to contact us at 1300 363 391 (if you are in Australia), regarding any other queries about this product.

Kind regards,
The Philips Australia Team


Get an answer from our members and Philips Avent representatives

Details

CategoryBaby Thermometers
Price (RRP)34.95

Visit official website - Download manual

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