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Had a similar story to others, smooth talking sales person who targeted me because I was visibly exhausted, just got off a long flight. Ended up spending thousands of dollars, that has caused me a lot of issue. Was told I was getting a special deal so no refunds. I didn't even realise what was going on properly as I was that jet lagged and evidently getting sick which I didnt know at the time. The sales person kept going around the corner to call his boss but had i not been awake for 24 hours I would have realised it was not legit. Products were horrible, caused major breakouts and irritation and I had to stop using them. Now I have 2 stupid machines that do absolutely nothing. Brisbane city store.
Love love love this skincare & the exemplary customer service
My first reaction to being approached by the salesperson was to wave them away, which is what I usually do, but something about David drew me in and I mostly listen to my intuition. I'm so glad I did. I don't remember what he said to me but before I knew it I was sitting down experiencing the very gentle Manuka Honey Peel on my face. I was shocked to find the amount of dead skin that had accumulated after just a few seconds, despite using a weekly exfoliant of another brand. I wasn't convinced enough that I needed this product though, as I ...wasn't on the market for skincare, having used my previous brand for 3+ years and being happy with it, but David talked me into experiencing a cleansing product on my hands, which was amazing and before I knew it I was experiencing a whole facial with these beautiful products, including a refining mask and infra-red heat laser treatment, after which my skin felt absolutely amazing. How could I say no after experiencing such a loving, caring service and seeing/feeling the very obvious results on my face? I bought the set of cleanser, moisturiser/toner and exfoliant and ordered the infra-red device to boot (which I upgraded the next day, to a superior product with a lifetime warranty, to use personally and also in my business as a natural health and beauty consultant - Thank you, Billy, you went out of your way to improve on an already beautiful experience with David and I appreciate you both very much). A week later I really notice the difference in my skin and a decrease in back pain, thanks to the infra-red device. I am so so happy with my purchases and would not be without them. You guys have earned yourselves a lifetime customer.
Perfect products for my skin!!!
I loved their customer service and the time for showing me the right products for my oily skin. Highly recommended
Manipulative sales techniques
Im going to start this off by saying I have never purchased a product from this brand and will never intend to. This company has their staff trained like bloodhounds and I have to give them props for training them to perfection. Their staff will do anything for a sale. They know how to target kind yet insecure, peer pressured individuals with free sample handouts. Somone is always at the front of the store on the sidewalk/in the centre, as a person walking past you don't think much of it- they're just a regular person to you. However they'll ov...er you a free sample and like most free samples you take it and continue walking. Origani is a clever company, you think they hand out free samples and expect nothing in return? You'll be whisked away into the store out of pure guilt for taking a free sample. From a young age I've had to navigate around these people, learn where their stores were so I could avoid walking past them because they will rush out to get you. I would go out of my way to avoid this company, taking different routes to get to my location just so I wouldn't be hassled. I remember being maybe 15-16 walking around the Myer centre or David Jones building and at no hesitation the free samples person would engage with me and try to lure me inside the shop. I had no money, i'm a teenager window shopping on the weekend and all of a sudden I'm pressured to buy something for taking a free sample handout that was offered to me. They will go after anyone, but usually innocent, quiet women who feel the social pressure of buying something just to get out of a situation. Who knows maybe their overpriced products are great? Too bad their buisness model is based around guilt tripping their customers. They're always hiring on seek or indeed, it must mentally get to their staff guilting customers all the time. I personally don't blame the staff, they're being told what to do, you do what you gotta do to survive even if that means sacraficing a bit of dignity. Their shops (Adelaide based) don't show up on google, not sure why, my only theory is that it's to avoid getting negative reviews on their locations. Their SA locations are: Rundle Mall (David Jones building), pop up shop in Elizabeth City Centre, and there used to be a pop up in the Rundle Mall Myer centre but I don't think it's there anymore. I hope this helped anyone out there. TLDR: Don't be pressured into buying their products, they're a manipulative company. Avoid taking their free hand out, say no and walk away.
It really works!
Great products that deliver what they tell - the quality is truly amazing, I could see the difference in the skin within a few days of use. Their website is also easy to navigate, which helps a lot when choosing.
Avoid - Walk away when they approach you
Reprehensible sales tactics. They start off their pitch friendly then slowly build up the pressure to buy ordinary, overpriced products. Avoid. Walk away when they approach you.
Very pressured to buy
Felt uncomfortable that I was pressured into spending $250 on a product. They literally jumped out at you as you are walking past.
Skin feels dry and looks worse. Puffy eyes last all day. I look terrible.
I have been using the complete skin care range for 3 days and I don’t look at all like myself. My skin looks and feels dry, uneven skin tone and puffy eyes. Really regret being pushed into it. Total waste of money.
Absolutely beautiful products
The products make my skin feel very healthy. When combined with the Manuka honey peel, I can see the difference in a positive way, as the serums and moisturisers are absorbed into my skin more effectively. I absolutely recommend these products.
I was served by Adi at Riverlink shopping centre and he treated me with great respect. He was very kind.
Too scared to go back
Walking past Adelaide Origani with my sleeping baby I was offered a sample which I was more than happy to take. All of a sudden I was on a seat with products being applied, falling into a black hole spending thousands of dollars on products I didn’t need. All the while I prayed my baby would wake up before being pressured to spend more money. I was happy to purchase the honey peel however the staff kept pushing me by offering ‘amazing deals’. I am a single mother and pensioner, I simply could not afford all this. This was a few months ago and I...still haven’t opened any of my products because I feel so stupid and regretful. If you have even mild low self esteem avoid Origani. During this venture I was offered a ‘free’ facial voucher, I returned at a later date determined not to purchase another item satisfied I had spent enough last time for the sales person to let me be. But no…I spent another $1000. Unbelievably he tried to get me to spend $8000 on a large LED light. Funny enough, I purchased the eye LED light the first time however, now I am told it isn’t good enough and I need the other bigger one…not happy. After this visit I was given two more ‘free’ facial vouchers. I didn’t rebook as I’m too scared to go back, I don’t want to spend any more money. Later that day I received a text advising me I had been booked in again without discussing any times or dates…I will not be returning. Worst part, I never got given any receipts in my bags so can’t return anything. And as if I would want to go into the store again anyway.
Scammers and liars
Scammers and liars
Scammers and liars. What a con. I bought a PerfectoX apparently valued at $11,500. I told the salesman that I wanted to do some research on it first and he said to take it home and try it. There was a full refund, no questions asked if retuned within 30 days. He even showed me the policy on the internet. He said "the best way to research it was to take it home and try it." As I was at a shop I figured there was no postage and handling so I did and it did not work..it was a complete waste of time and money. So I took it back...to the shop and even though the receipt said "In store refund" I was told to contact an email address. When they got back to me the conditions had changed now there was a 50% restocking fee. This was never mentioned. Liars and scammers.
Great skincare, awful pushy sales techniques that insult your intelligence
I used this skincare about 5 years ago and loved it, but stopped because I couldn't face going to the store to pick up something I had run out of. Reason being you would get some guy flirting with you in the most cheesy way, thinking you are that desperate or stupid that you feel insulted not flattered. Pushing you to buy lots of other things with this really warped, twisted technique. Usual lines include, how they don't think they can do this, but will call their boss and try to get you a 50% discount as their last line. Of course, read th...ese reviews many of these. I walked past yesterday and one of these typical Origani sales guys stopped me and wasn't taking no for an answer as I kept walking, who offered me a sample, then proceeded to put stuff on my face. Now I have used the Manuka Honey peel before and t is glorious, so I agreed to buy that. Then the pressure came and I was given this demonstration of an LED light that apparently cost over $2000. I said no and whilst I was really impressed with the results it gave me, I had a balloon payment on my car in 2 months so could not spend that kind of money. I kept saying no, then he pulled out the 'I doubt I can get this for you but will call my boss' to drop the price, telling me never to tell anyone (well enough reviewers were given the same story and I knew it was rubbish as I am not stupid). So found a store to buy online from as I love the skincare, but feel kind of bad due to the high pressure and insulting manipulative sales techniques. Origani, you are letting yourself down as you have amazing skincare. This pricing high then dropping it 50% loses trust, you are better lowing the price to begin with and sticking with it. Also, you obviously tell these guys to flirt and pressure, you really need to change this, I have heard you saying it for so long but you never have. Every time I pass, the same thing, being yelled at to come over, to be given a sample, then not being able to get away.
Origani moisturiser for psoriasis
If you suffer from psoriasis or dry patchy skin Origani is the best moisturiser you will ever use. I’ve tried scores of products over my 60plus years and have found Origani never fails me.
One week in and already see a change!
I dealt with Eli, at the Garden City store, and I have to say I'm not usually the type to stop for salestaff pushing their wares, however Eli was extremely affable and genuine in his approach. He patiently showed me the products and showed their effectiveness on my hands at first. As a tradesman, I've definitely neglected my skin over the years, but now that I'm 37, I felt it was time to start taking better care of myself.
I've been using the Origani cleanser, Manuka honey peel, and moisturiser for a week now, and I'm thoroughly impressed by t...
Bad reaction to product, left my skin scarred
Firstly, I must say, the sales guy in the Brisbane cbd store was outstanding! He was professional, not pushy at all and knew the products well, best customer service and could not fault his presentation.
Perhaps it is just me and my skin but unfortunately, I've had a terrible reaction to this product. I bought the manuka peel and cleansing toner, also that lovely sales guy, he also gave me a freebie hand & nail care box which I just love.
Back to the product itself, the Manuka honey peel amazed me at first, the amount of dead skin it removed i...
Questions & Answers
Is origani skincare good for psoriasis?
Thank you for sending us your inquiry.
Some of our products contain ingredients that could help, but because this condition requires medical supervision, we recommend first consulting with...
Are you promoting your products here in the Philippines? I bought 1 manuka honey at vista mall Bataan, 3 weeks ago and i am using it for once a week only because that was d instruction given by d saleslady assigned in that area. I experience same wd other costomers that d sales lady is lowering its price up to 50 percent. Is the product really same as yours?
Thank you for your question. We do have many boutique stores in Philippines. Due to some special months, our stores will offer big promotion. We wish the most pleasant experience in your ...
my partner & I bought the gift pack from melbourne I find it very strange that all the reviews are all from Queensland so no other states buy this product ? we are yet to use it at home but when we bought the products she gave us a 15 min facial each & really didnt feel much different she was pushy & kept saying she will ask her manager about getting us the redlight therapy cheaper we didnt buy it she kept trying to sell it to us saying it wont be half price every again as its a 10 yr anniversary special so they are very pushy I have been for facials before & I dont think she told us the truth when she said she was a beautician for over 10 yrs
I will keep to using your product
Hi, thank you for your feedback. As an Australian made brand, we take great pride in our products and aim to provide the highest quality products and service to our customers. We have stores throughou...t Australia and globally. We would like to sincerely apologise for your experience and hope that we can improve your impression of us in the near future. If you wish to give more details, kindly send it to email@example.com. Kindest, Origani Team.
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