Please educate your sales staff.
Full disclaimer, I did not purchase this product and for the following reasons;
I'm no stranger to skincare sales people, however I was shocked at how pushy the staff I encountered was. He told me that this honey peel was going to fix all my skin problems, telling me that my skin feels dry and this honey peel will fix it, reverse aging, along with getting rid of my acne HOWEVER I a teenager with clear skin that is VERY well hydrated, thanks to a combination of good genetics and a thorough understanding of the human skin and skincare. Genuinel...y offended. The sales staff was factually incorrect. He applied the peeling mask to my hand as a demo explaining that you use it once a week and rub it in until you see the dead skin pill up as it was doing on my hands. Naturally I got excited and asked about the ingredients. I am actually a strong believer in chemical peels. AHA breaks down the ceremides holding the top layer or dead skin together, hence AHA is unlikely to over exfoliate or cause irritation. I asked if this product contains alpha hydroxy acid as a question that I knew the answer to because raw honey does naturally contain AHA. He then very quickly turned that down and said no, the product is all natural. Please educate your staff. He instructed me to feel the difference in my skins texture between my right hand in which he'd used the chemical peel and my left hand which he hadn't used anything on (a very common practise. Nothing wrong with that), however he proceeded to tell my my left hand feels dry and unpleasant unlike my right hand which now feels soft and supple. I did note that my right hand feels slightly more moisturised, like all skin would after you put something wet on it (my sister and I had a bit of a laugh out of that comment. So I can't say the entire experience was bad). The soft suppleness left by the peeling gel felt like any humectant. I'm fully aware that honey is a humectant but I asked the sales staff about any added humectants such as hylauronic acid or polyglutamic acid contained in the product and he again reiterated that the product is all natural. (The product contains glycerine. Absolutely nothing wrong with this, but the sales staff lied. Most likely because he's completely uneducated about what he's selling) As pushy as the sales staff are, I could not justify paying anyone who insults my skin or spreads lies as such. I don't believe the product is genuinely bad in any sense, HOWEVER, it is false advertising. I don't think this product is best suited to students as it's very highly priced and frankly unnecessary for younger people as there are plenty of other options that are far more affordable. Less luxurious for sure but they all do the same thing in the end. Out of frustration and curiousity, I did find the ingredients list online. So much for the product being all natural. The second and third ingredient after water, is completely synthetic. There is absolutely nothing wrong with synthetic materials, infact they're often far more reliable and far less irritating. Carbomer and cetrimonium chloride are both completely safe. Cetrimonium chloride is commonly found in hair conditioners. I was impressed with the luxurious feel of the peeling gel, however it is out of my price range. I am not hateful of the product itself in any manner, infact I am one to admire the hard work of a product formulator, and I do not think any hate should be brought to the chemists who created the formulation, but I do think staff must be far better educated.
Worth a try!
Purchased this Manuka Honey Peel over a month ago and has been using it since, between 1-2x a week. I can definitely see a change in my complexion and has made my skin smoother. My skin is also very sensitive but it didn’t react to this one due to its organic ingredients. I haven’t had any breakouts either which is very unusual when using something new.
I love this product and I believe that it’s really worth a try. Will definitely go back to get and try their other products.
Purchased in July 2019 at Westfield Albany for $180.00.
Forced to buy.
This sales lady pulled me into the shop and pushed me to buy this product. She also told me I'll be getting a student discount but still paid $165 for it. She offered to give be 2 other free products just to persuade me into buying this super expensive product even though I've rejected many times by telling her I have a very sensitive skin. I have not touched/opened all 3 of these products, it would be great if I can get a refund for it.
The first and second time after using the Erda Manuka Honey peel probably felt the most different. My skin was instantly smoother, and was able to absorb my moisturizer easier. Now, this is the fourth week (once a week) that I have tried using the peel. My skin has been consistently feeling smooth, and is slowly feeling even smoother. I have sensitive skin, so I am glad that so far I have not experience any issues with it. In the past, I have used other brand of exfoliating gel of a similar price. It was nice, but not as gentle as this Manuka h...oney peel. So I am happy with the product. King was the sells introduced me the product, and it was at the Brisbane city Myer store. Also,… I did ask how long this bottle will last, and the sales told me it should last around 2 years. So I hope it does last that long, because to be honest, I still think the price is a bit too high.
Purchased in June 2019.
The reviewer stated that an incentive was offered for this review
I Loved it
I was invited to go into the shop to have a sample of Manuka Honey Peel. I have combination skin, so after apply this product I felt my skin so smooth and hydrated.
The staff was really nice with me and my mother, I just loved the experience in the shop. After one month I had a facial experience in the shop and I got the toning cleanser and day cream from Erda collection. It is the first time that a skincare is working perfect for me.
Purchased in March 2019 for $165.00.
not so great
Was pushed to buy this product because of an exclusive "student discount" still paid a high price for it. The product is not amazing and would not recommend buying it!
Purchased in April 2019 for $95.00.
Pushy sales staff
I usually don't post reviews, especially when I haven't used the product, however I have been reading other reviews about the sales staff and have to agree. I know about selling products, but when you need to lie about yourself and "special deals" then you lose me. The price of the product is exorbitant. The product presentation reminded me of a sleight of hand magic trick. The guy kept blaming his accent when I would ask for clarification or challenge his claims. Yeah, I heard you fine the first time. Very poor attitude of the company if their frontline staff are behaving in such a manner. I will be definitely giving this product a miss, although I could afford to buy it.
Purchased in April 2019.
Scam and terrible!
Do not trust the other 5 star comments. Comments made from paid users in poor countries. I cant believe this kind of scam actually exist and are allowed in Australia.
I dare you to apply the peel and leave it longer on your face and you will notice the side effect. No skincare product in anyway should harm the skin. I'm not allergic to anything but after i apply this product on my face and wash it after it dry, i feel pain on some area like burnt where i apply and there are 'some white plastic' stuck to your face.
Purchased in March 2019 for $130.00.
Atrociously pushy sales but good product
The sales process was pushy and they put a lot of pressure on me to buy the product. I was only 20 when I was persuaded into buying this product and after many objections from me the lady's persistence eventually led to me spending around $500 on products. I felt almost bullied into buying these products and had hardly bought anything for the expense. The sales lady kept offering me 'special discounts' making a big show of asking for permission from her manager to offer me such 'low prices' however after looking online I discovered I had paid a...lot more than their online RRP. Despite the horrible store experience I really enjoyed their products. The manuka honey peel and cleanser leave me feeling soft, smooth and fresh faced. It removes any dead skin nice and smoothly. Unfortunately due to the sales techniques I question the authenticity of the product. I really hope they improve the in store experience for customers as that is the only reason I don't want to buy the products again and support the company.
Purchased in April 2016.
Belongs In Everyones Regimen
Its has almost been 2 months since I started using the Manuka Honey Peel and I have had such a good experience going all the way back to when I first bought it. The staff were incredibly friendly to me and helped me find exactly what I wanted/needed, which was a good exfoliator. My skin has improved drastically since using. My skin looks smoother, brighter, younger and most importantly I FEEL BETTER about my skin. I love it
Best product ever! Love the ERDA range~!
The first time I bought 3 sets of Indulgence pack was in Garden city. This time I was asked to give a feedback on the products when I purchased again the second time. This time, 5 Manuka honey peels along with a Luxury kit. The product is excellent. King gives me the best price as always! I know I am a difficult lady but he has so much patience for me. Thank you so much for the service and product! I love Origani! <3
N o p e
There are 3 things I would like to point out:
1. The staff
A female staff was very pushy. Not to mention that she tricked us that the night cream was ‘free’ since we (my friend and I) are sixteen. We bought this Erda luxury kits that each costs around 420 AUD; this is including the ‘free’ night cream. However, when I came home and checked the price online, I saw that the Erda luxury kit costs 305 AUD and the night cream costs 160 AUD. If the night cream was ‘free’, we would not have paid 420 AUD each. It’s a marketing trick thing so for tho...
Purchased in February 2019 for $420.00.
- Verified purchase
Go to buy this! Fantastic!
Really awesome product! Got the Manuka Honey as part of the indulgence collection I purchased at Canberra Centre. Love the products, the manuka honey gives me a great feeling of freshness, I have always suffered from redness on my face and can really see how the product is helping to lighten up my skin tone.
The service at Canberra centre was great and they educated me about all the benefits of Manuka honey which was brilliant. thanks to the wonderful team for introducing me to this wonder :-)
- Verified purchase
Has Really Helped Me and My Skin
To those who have sensitive skin (like me) and it gets irritated very easily, Manuka Honey Peel is a good product for you. It doesn't dry up your face after multiple uses. It moisturizes your face and keeps it looking healthy and clean. I personally was recommended this product because of my acne scars and now I can say It really helped my skin erase the acne scars and also brightens my skin tones and makes it look and feel so smooth. I used it anywhere from 3-4 times per week; It is a great product and I'm really happy I found something that works for me. HIGHLY RECOMMEND. Its the perfect exfoliating mask I have ever used.
Burnt my skin
I accepted the free hand lotion sample and was encouraged into the shop with the mention of further samples. I’m always open to looking at new products. The peel was demonstrated on the back of my hand then moisturiser applied. I sat through the sales pitch, politely declined to purchase product and left. About 10 minutes later the skin on my hand started to burn and sting where the peel had been applied. I immediately rinsed my hand with fresh water and washed my hands asap. Be careful.
A total rip off and pushy sales staff!
Me and my husband was invited inside their store by one of their sales rep by offering a hand cream sample. I read one of the reviews by other people experiencing the same thing. Once inside the store this lady shows me a demo of the product on my hand. I liked the feeling but when she told the price I instantly knew it was not worth the price. So i said I don't want it. Thats when she becomes pushy. She's asking my husband to try it too. Saying it's unisex. Claiming she sees a difference on his skin. And to make it worse she wants me to try ...it on my face. I refused because I have extremely sensitive skin which easily gets irritated so much that i only use purely organic products from Lush cosmetics only. But shes still persistent says it's all organic and won't irritate. So i let her do it. And guess what! It does irritate my skin. It was an overall a very bad experience. If you want to save your time and money do not get lured in by their sales staff!
- Verified purchase
Finally, A Product That Does What It Says!
I've been dealing with acne for over 10+ years + oily skin. So you can imagine the acne scars/hyperpigmentation my skin has. I've used TONS of facial scrubs/masks that claim that it brightens your skin so believe me when I tell you this is the BEST and worth-your-money exfoliating mask I've ever used. My acne scars lighten almost immediately after use. My skin is seriously so smooth (Before I had to exfoliate almost every night or else my foundation does not go on smoothly) after just one use. The next morning, my skin looks so good! Acne scars are less red and my face is so smooth. I always use less foundation the next morning too. Love love love it.
I Wish I Had This Years Ago
I really wish I would have had the Manuka Honey Peel this years ago as it would have saved me so much money, time, stress and tears. This is the exfoliator my skin has desperately needed. Removing all my dead skin, makeup and dirt allowing new skin to appear. My skin feels great and the results speak for themselves.
Refund given as my skin was too sensitive.
I had a very positive experience with the team in the Melbourne CBD. I purchased products and my skin reacted to them. The staff happily gave me a full refund. I have listened to the team in the Melbourne CBD store talk to many customers and they are thoughtful, courteous and not pushy. They stated that they would hate to think that I had paid money for a product I could not use. I thank them for their customer service and their understanding.
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Questions & Answers
can it remove freckle on face?
Thank you for your question.
Freckle happens due to genetic and sunshine factors. If it's genetic, it's extremely hard to remove. However, if your case is because of the sun, we recommend you to try Origani COMPLEXION PERFECTION range. It is specified for Hyperpigmentation treatment. Kindly visit our website for more information: https://www.origani.com.au/shop-by-range/complexion-perfection.html.
Thanks Charlene and have a nice day!
Hi. I bought this Manuka honey peel, the day cream and the soap. I started using it this week and my face is starting to itch. Is it supposed to be like this?
Thank you for your question.
That shouldn't be the case. Please make sure that you have followed the instruction of applying and rubbing the Manuka Honey Peel for less than 10 seconds. If the reaction still persists, please stop using the product.
We hope this helps.
How do i buy it?
Thank you for your question. Kindly visit our website to purchase this product: https://www.origani.com.au/natures-gentle-exfoliator-manuka-honey-peel.html
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