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Original Mattress Factory (OMF) Refresh Medium Queen

Original Mattress Factory (OMF) Refresh Medium Queen

 Verified
Original Mattress Factory (OMF) Refresh Medium Queen
4.3

18 reviews

Positive vs Negative
67%5%28%
Sleeping Position
  • Side
  •  · 
  • Front
Adjustment Period
  • Days
  •  · 
  • I never got used to it!
Perceived Firmness ?
  • Medium
  •  · 
  • Hard
Pre-existing Neck / Back Issues ?Yes · No
Caused Discomfort ?Yes · No
Heat Retention ?Yes · No
Sagging ?Yes · No
Value for Money
5.0
Customer Service
5.0
Veronica
Veronica
  Verified Refresh Medium Queen

Value for money. Quality at affordable prices. I love my new mattress so much its a struggle to get out of bed every morning! Show details ·  1

Brooke Neilsen
Brooke Neilsen
  Fair Incentive Verified Refresh Medium Queen

Couldn’t be happier! I’ve had it for months now and it’s just as comfy as when I got it. Show details ·  1

Jasmyn w
Jasmyn w
  Fair Incentive Verified Refresh Medium Queen

This is our second refresh mattress. Our first was a king but we needed to downsize and the big thing for us was we wanted the exact same mattress. This supports my back and my hips very well as I suffer multiple issues and pain condition. Will always stick to Omf mattresses! Show details ·  1

Brendan Elvey
Brendan Elvey
  Verified Refresh Medium Queen

Very comfortable and supportive no more back pain highly recommended Show details ·  1

Lyn and Mark
Lyn and MarkNSW2 posts
  Refresh Medium Queen

Wonderfully comfortable – Fantastic service at Ballina OMF, and love our mattress. It has been great, comfortable, and looks good too. Would return to buy another if we ever needed to get an extra one. Show details ·  1

doctorgary
doctorgaryNSW12 posts
  Refresh Medium Queen

Another great choice! – We have purchased several mattresses from OMF over the years and have been more than satisfied with their products (both quality and price as well as their range). Lee from OMF South Nowra has been extremely helpful. Highly recommended. Show details ·  1

Jenni
Jenni12 posts
  Refresh Medium Queen

Prestige medium QS – I know you need to break in a mattress but this one I got is not comfortable at all and how long does it take for the puffy pillow top take to develope.? Mine is totally flat. Nothing like the one at the shop. I can't get comfortable on it at all. It's just gone 2am and it looks like another night sleeping on the lounge. Show details

Original Mattress Factory (OMF)
Original Mattress Factory (OMF)    

Hi Jenni can I trouble to email… Read more (+1 reply)

Benymak
Benymak
  Verified Refresh Medium Queen

Great service – Sue from the Mount Gravatt store provided great service with no pressure to buy and was super helpfull. Their matresses were reasonably priced with affordable memory foam pillows (cheaper then most stores i visited). Free delivery and arrived the next day. Thank you very happy.  Show details

Mark
Mark12 posts
  Refresh Medium Queen

Biggest waste of $1800.00 ever spent! – Bought a mattress on the 31st if January 2016 from this company for $1269.00 and found it too soft so replaced it with a firmer mattress for $1699.00 on the 25th of April 2016. On the 22nd of September 2016 we contacted the company and complained that the mattress had sunk quite considerably where we slept, leaving deep indents. We contacted the… Read more

company who asked us to measure the depth of the indents, afterwhich we were told that it was normal. It is so uncomfortable, we have put up with this torture device for as long as is humanly possible, finally after 2 years odd I have had to purchase another mattress from a reputable company. What a waste of my hard earned money. Beware of this company, you have been warned!

Karen
Karen
  Refresh Medium Queen

After three years so uncomfortable I cant bear it – Bought this mattress three years ago drawn by the 10 year warranty. But after five years its so bad I need to throw it out. Call the factory they said I need to produce the original receipt!!! I have moved three time since then so no chance of finding it.  Show details

Darwish
DarwishAustralian Capital Territory22 posts
  Refresh Medium Queen

too hard – the medium mattress is still hard separate springs are fine but too hard for the back but gives you the right support you can't tell the difference until you really try it for a full night  Show details

Marie
MarieNSW3 posts
  Refresh Medium Queen

Grand royal crap – Be very careful when offered the extra 100 days return staff wait till you have paid before you get the receipt that states that if you exchange and you choose a cheaper bed no refund also have to pay extra on del and pick up also note the bed is nothing like the one displayed in store. Have woken each morning since gettybed in so much pain waking… Read more

all through the night told store manager all she said was she was happy to listen to me vent. But I would not get money back on the cheaper bed plus pay extra for del and puck of the worse bed ever spent $1499 sleeping on the bloody lounge tonight the bed is med and not the same as display as the bed I have feels like extra firm even having trouble turning it’s a nightmare

Marg
Marg
  Refresh Medium Queen

Saint Barth Ensemble – Mattress is very comfortable. Had a difficulty with faulty product batch to start with but would like people to know that the company have been very helpful sorting out our problems and we received a new bed to our satisfaction. Many thanks to Ballina OMF  Show details

Mattresses

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Beekind
Beekind11 posts
  Refresh Medium Queen

Buy with confidence – OMF pride themselves on maintaining to have the customers complete satisfaction at heart..this is no empty promise.After purchasing 2 identical mattresses from them 4years ago one of them was dipping to the side even though it had been cared for the same as the other. Kath and staff from the Funeral store could not have been more caring and… Read more

helpful within few days they provided me with a new mattress...no fuss just genuine old fashioned customer service. I would HIGHLY recommend this company.

SAm
SAm
  Refresh Medium Queen

Despite the promise of 3 weeks delivery 6 weeks gone still they cannot tell a delivery date – When I purchased they said they are delivering in 3-4 weeks. 6 weeks passed by and when I call they tell me they cannot tell me a time frame when it will be delivered.  Show details

smithy1170
smithy1170NSW5 posts
  Refresh Medium Queen

Wonderful night's sleep – My OMF mattress is very comfy and supportive, every night. It has almost been 12 months, and my OMF mattress is still a wonderfull night's sleep. I have not slept so well till now.  Show details

karin43us
karin43us6 posts
  Refresh Medium Queen

extremely comfortable – My new mattress is very comfortable and supportable. I have had no trouble with it. It gives me a great night's sleep. It is very durable.I would recommend this mattress to anyone.  Show details

kel
kel
  Refresh Medium Queen

we love our beds – We purchased our bed around eight years ago and love it. Since then we have purchased another three beds for our kids all different types to suit their needs. We all love them and would and have recommended them to everybody .

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