Orthokinetic Nimbus Support

BILL who bought this mattress – iwould have to say they are the worst mattress i have ever bought ,and advise other people not to buy one ,sages on both sides hard on your body ,so stear clear off them,had ours looked at taken away for 2 weeks to be fixed as they said,but believe they did nothing to it ,it was bought at Amart Show details

Worst mattress I have ever slept on!! – We bought this mattress at Amart in Campbellfield VIC 2 years ago. It was expensive and supposedly had a lifetime guarantee. It has now sagged more than 40cms, we have followed all advice in turning mattress etc but it is now so uncomfortable that my partner and I wake every morning with aches. Do not waste your money on this mattress. Show details

Mattress has sinked in all directions – Terrible terrible mattress. It has sinked in various areas. i literally feel going up the hill when i change side. having back pains. Not able to sleep. Amart is unsupportive in assist. Infact I was a great fan amart furniture about 3 -4 years ago. This i bought complete bedroom package, and everything that they sold was horrible. they first… Read more

refunded half of bed frame and later refunded everything.

Don't don't buy it from these guys, they were great but recent experiences tell me that they have gone down in their quality big time.

solid heavy good quality. all the whiners and whingers need help. good luck in finding a better matt – over 2 years ago it a firm one and its amazing good stuff love it. don’t need to write anymore solid amazing bed can’t live with out it . ......................  Show details

How are you supposed to make the bed? – Recently purchased this mattress and it is very supportive and comfortable BUT it is so deep and heavy that I can't make the bed! Even my husband struggles to lift the mattress edges to make the bed. I have had to relegate it to the spare bedroom. The mattress is also very high and I am small and had to 'slide' out of bed. We never thought to… Read more

check the weight or height of the mattress before purchase so it is probably our fault. Recommend you lift the mattress and measure its height and check back to your bed base before purchasing any mattress.

There is a guarantee but it only covers if you don't like the mattress sleeping wise AND it only works to exchange for the same brand so there is no joy to be had there.

Very disappointed with an expensive purchase.

Worse mattress – Yesterday we bought the mattress, I had a worse sleep and in the morning had neck and back pain. Though we our in 180 day sleep guarantee, still they are asking us to use for couple of months. I am very disappointed and if mattress is painful than how can you bear it. Please do not purchase mattress from super amart.  Show details

Great for bad backs – This mattress is supportive all the way to the mattress sides and offers sufficient comfort layer. It takes some getting used to when compared to the typical cushion of mattresses. But I no longer sag in the middle and my spine stays aligned. And I can't feel any movement when my spouse rolls over. Cheaper than other popular brands but well worth the money.  Show details

worst mattress ever – I purchased this mattress as the sales girl was very convincing,i was going to buy a sealy,big mistakenot to .I went back to super amart as they have a 180 day swap,apparently the regional manager of amart wouldnt let me swap the orthikinetic for a sealy.Well now after waiting to get a comfy double bed im sleeping on my old single bed my comfy sealy and stuck with paying off a bed worth $1500 just what a single mum needs  Show details

terrible, don't ever buy it – purchased base and mattress together at Feb this years. After four months later, it makes noise and one side mattress become softer than other side. Make a claim, assessor came and said its was base make the noise, change the base. After the base has been changed, we still feel one side of mattress still feeling softer than other side, contact the… Read more

customer service, they said the base has been changed, the mattress is fine, its my own comfort problem.(well, then how can me and my partner both only feel one side is ok and other is more softer), they refused to do another assessment. So what is ten years warranty about then??? And again, after two months later, the noise comes back. Really disappointment with their customer service. I have been contact the customer service for so many times, they said if I am not happy with the mattress again, need to contact the store where I purchased it, they can't do anything further. I contacted the super amart and they put claim again, but didn't hear anything from them after one month. So called up super Amart, been told its up to Orthokinetic to contact me.

For people thinking to get the good mattress, don't ever buy this brand, waste of money and time.

Waste of money – We bought a queen size mattress in November 2015.gave ourselves nearly 7months to get used to it.after numerous massage and chiro visit we had to go back and sleep on our old double bed as we constantly had lower back and back pain. DO NOT BUY THIS MATTRESS EVEN IF IT IS FREE DO NOT TAKE IT! Contacted Super Amart,no call back yet or nothing...badly wants my money back and buy a normal mattress

Biggest mistake ever!!! – Bought mattress 8 months ago, after 5 months my back started aching. Now I wake during the night with my back in agony, and only get relief if I sleep in the recliner. My back is progressively getting worse anytime I try sleeping on the bed. The mattress feels like you're laying on concrete. Have sent email to warranty company, now being given the… Read more

run around by them, 3 weeks and counting to get something done. The mattress does not provide the comfort it's suppose to. I want my money back ASAP so that I can get a mattress that will give me the support and comfort needed for a good nights sleep.