Ruined our backs
We never had a backache and are a young family of 3.
Since we bought this mattress in 2019 January, waking up has been accompanied with sore back neck n shooting pain.
We have followed the recommendations of the staff, turned it around every 3 weeks but just pain and pain.
None of the mattresses we tried to exchange are of any comfort in this particular brand.
Purchased in January 2019 for $1,294.00.
splendour plush don't buy
splendour plush dont buy why it saged a lot doesn't matter u turn it around weekly or fortnight still no good for your back I bought smart with 180 days sleep its been changed now to a medium splendour support but was charged extra
BILL who bought this mattress
iwould have to say they are the worst mattress i have ever bought ,and advise other people not to buy one ,sages on both sides hard on your body ,so stear clear off them,had ours looked at taken away for 2 weeks to be fixed as they said,but believe they did nothing to it ,it was bought at Amart
Purchased in April 2017 for $1,349.05.
Best Mattress EVER
I am stunned by the bad reviews- I purchased 2 yrs ago @ SuperAmart Ipswich. Not too soft and not too firm. I think I paid about 1500 AUD. IT IS GENTLY FIRM. It has an approximately 8cm memory top and spring/coil interior construction below that. It is VERY WELL made - no unraveling AND there is wire edge shaping/support built in (not sure it is wire or a band of plastic or something similar but when you sit on edges - you don’t slide forward/off and you don’t feel that built in shaping support pressing or cutting into the back of your legs! Also I purchased the solid base (essentially a fabric covered Timber box with legs). I believe that It ensures even support under the entire mattress. I’ve had no sagging or deformation of the mattress in any way. For me, this is the best mattress I’ve ever owned. Suggest getting the timber base as opposed to a conventional box spring base - this usually what causes the lack of support issues - sort of like a poorly supported sofa that sags in the middle. Guarantees a sore back! Anyway, I couldn’t be more satisfied.
Purchased in November 2016 for $1,500.00.
Worst mattress I have ever slept on!!
We bought this mattress at Amart in Campbellfield VIC 2 years ago. It was expensive and supposedly had a lifetime guarantee. It has now sagged more than 40cms, we have followed all advice in turning mattress etc but it is now so uncomfortable that my partner and I wake every morning with aches.
Do not waste your money on this mattress.
Purchased in September 2016 for $1,600.00.
Please read all of the reviews prior to considering to buy this mattress or from this place.
Its not very comfortable or supportive. After using this mattress, i ended up with a sore neck, back and shoulders which i now have to get treatment for with physiotherapy. I have not been able to get much sleep or any proper sleep since i bought this mattress 3 years ago at Super Amart Midland. I complained to them about it and all that was said to be was to turn the bed over/around and it should get better. It did not. I felt like my complaint wasnt taken seriously at all. This matress was so expensive when i first bought it and it was also recommended to me by one of the staff. Dont believe their recommendations and choose whats best for you.
We bought orthokinetic mattress 2017 (price $1399,95) but after 1 year its apart from the side. I asked Virginia QLD super Amart to change it 1 months ago but they are delaying the process. My matters warranty for 10 years but doesn't work. Sometimes Warranty does not work for big store, it's hard to fight with them.
Very unhappy!! Caused back pain!!
Purchased this mattress a year ago from Amart. Rotated the mattress as per recommendation, not only didn’t get better but it got worse.
My partner and I both have back pain from it and can’t get any good sleep. Very frustrating! Don’t recommend buying this product.
Not happy after spending $400 extra
Purchased a Cirrus Plush mattress from Super Amart about almost a year ago. Since then I have swapped it to the Support which i was told was the firmest mattress they made.
Because I was having back issues, I was able to swap it within the Orthokinetic 180 day Sleep guarantee.
Now, after only having the mattress for apx 6 months the sagging has occurred and I am again getting back issues.
Not sure if I was lied to when I purchased it but would not recommend it. Any mattress with a cushion topper will negate the firm effect anyone would be looking for in a "firm" mattress.
Purchased in July 2018 for $1,499.00.
Great Mattress have had it for 3years. Always comfortable and great night's sleep. I am surprised by so many negative reviews a but then again everybody has different requirements. Could also be slight changes between the models ands years of manufacture.
Purchased in January 2016 for $1,700.00.
5 years on still going strong
When I did first purchase this mattress from Amart it did take me 3 weeks to adjust to it, since then I have had the most enjoyable sleeping experience every time, I am a decent size man 105kg but this has never been an issue with the quality of the mattress, tbh I am very shocked of the negative reviews, I’m not sure if I just got lucky or what?
One thing is certain I’ve never been happier to come home to my bed.
Great mattress very comfortable.
The New mattress has given me a better night's sleep.and helps my back and neck.it is firm,but not to hard, to sleep on.
ABSOLUTE GARBAGE !!!
This mattress is the worst thing I have ever gotten !!...amart sucked us in to buy this heap of Rubbish.
Mine and my partners back is screwed because of this mattress, lower back pains every day, we both wake up terrible everyday. I recently got told I have sleep apnoea, I don’t have sleep apnoea, I have sleep issues because of this god damn mattress I paid $2700 for. Customer care give him steer excuses all the times saying we don’t rotate it enough....a technician never comes out like asked or I’m constantly put on hold. I’ll be going to amart where I brought this heap of crap from and demanding a refund there. People if you have any issues for straight to the place you got the mattress
Mattress has sinked in all directions
Terrible terrible mattress.
It has sinked in various areas. i literally feel going up the hill when i change side.
having back pains. Not able to sleep.
Amart is unsupportive in assist.
Infact I was a great fan amart furniture about 3 -4 years ago.
This i bought complete bedroom package, and everything that they sold was horrible.
they first refunded half of bed frame and later refunded everything.
Don't don't buy it from these guys, they were great but recent experiences tell me that they have gone down in their quality big time.
DO NOT BUY!!! I REPEAT DO NOT BUY THIS AWFUL MATTRESS!!
Literally the worst mattress ever. The first 6 months were ok but soon after the mattress started to sag in the middle. So bad to point where hubby and I actually roll towards each other. Wake up every morning with horrible lower back pain and constant curse words.
From Cher herself “if I could turn back time”
what a disgrace and waste money
what a joke had this bed for 4 years and sagged practically straight away we were told we must rotate matress continually for it to compress my question to them was wouldnt it AFTER 4 Years it be compressed?????? and yes it sags in the middle not very helpful with a 10 year warranty throw damn thing away not worth paper its written on
the team at a mart toowoomba were outstanding its the customer care people that dont care
Worst mattress ever !
Very Heavy and sagging from middle bought this mattress because of back issues back got more worst . Big no no very uncomfortable i rather sleep on floor .. never again ortho kinetics
Awful mattress and sagging
The mattress was affordable but that’s as good as it got. It started sagging on both sides with a lump left in the middle, and it’s not even a year old, obviously not as durable as the salesperson claimed it to be. We do not find it to be comfortable at all, and in fact wake up with very sore backs. Will be looking to see if the store can help with a replacement brand, because this mattress isn’t any good!
My husband and I have never slept better than we have the last 8 months
We didn't realise how uncomfortable our old mattress was - we were just USED to it
We would recommend this mattress "Granduer" to everyone.
Extremely comfortable and supportive
Amart salespeople are just like many have described here - pushing this horrible brand, because they are probably on commission. They talk down the Sealy and push the Orthokinetic. The Orthokinetic is an overseas brand, probably Chinese, so that is an issue in itself. Bed felt good in the store, but you don't know a bed fully until you get it home and test it. This mattress is way too heavy for its own good, and it dips in the middle. Amart will tell you there is a 12-15 year and a 180 night return option - good luck with both of those options because that is a nightmare in itself. I figure Amart make a greater profit on these beds, but they really should only sell quality beds because customers will not come back if they buy a bad product.
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