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Ouch Travel Insurance
2.8 from 6 reviews · View Statistics

Reviews

2.8

6 reviews
5
(2)
4
(1)
3
(0)
2
(0)
1
(3)
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    KayA

    KayAMargate

    BUYER BEWARE - your claims will be rejected because of their fine print!

    published
    Insurance claim madeYes

    Rubbish

    published

    I put in a claim and didn’t hear anything back after a couple of months.
    Got in touch and was told they will look into it.
    A couple of months we by and still hadn’t heard anything so I contacted them and I get told that I haven’t put a claim in and was sent a link to the claim page.

    What’s the point in travel insurance if they are going to ignore your claim? They are linked to QBE so I expected a lot better. Will not use either of these companies again. USELESS!

    Insurance claim madeYes
    nbmoller

    nbmollerAU

    • 38 reviews
    • 42 likes

    Good value and prompt service

    published

    I had a small claim for luggage damage, I provided the paperwork and photos posted in and a cheque was returned no questions no delay. I replaced the luggage during the trip and submitted the receipts, it similar luggage in size and style so there would be no issues, and submitted the claim on my return, it was less than 2 weeks to receive the cheque
    Good value backed by a huge insurer
    They will use depreciated value for older items

    Insurance claim madeYes
    Travel Insurance

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    Great travel insurance at a great price

    published
    Insurance claim madeYes
    queglay

    queglayAdelaide, South Australia

    • 2 reviews
    • 3 likes

    Still dealing with an insue that was claimed before december

    published
    Insurance claim madeYes
    rusty007

    rusty007Sydney, NSW

    • 12 reviews
    • 15 likes

    Good

    published
    Insurance claim madeYes

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    Details

    Compare all 4 Ouch Travel Insurance
    CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
    Contact Number 1300 880 2311300 880 2311300 880 2311300 880 231
    Email Address service@ouchtravelinsurance.com.auservice@ouchtravelinsurance.com.auservice@ouchtravelinsurance.com.auservice@ouchtravelinsurance.com.au
    24-Hour Phone Contact NoNoNoNo
    Online Live Chat NoNoNoNo
    UnderwriterLloyd'sLloyd'sLloyd'sLloyd's
    Maximum Age Covered 65 years old65 years old65 years old65 years old
    Medical Coverage
    Overseas Emergency Assistance UnlimitedUnlimitedUnlimitedUnlimited
    Accidental Death$25,000$25,000$18,000$10,000
    Emergency Dental$2,000$1,000$1,000$1,000
    Pregnancy (max weeks) Not IncludedNot IncludedNot IncludedNot Included
    Resumption of Journey Not IncludedNot IncludedNot IncludedNot Included
    Hospital Cash Allowance$8,000$6,000$5,000$2,000
    Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedUnlimitedUnlimited
    Loss of Income$10,000$10,000$10,000$10,000
    Permanent Disability$12,000Not IncludedNot IncludedNot Included
    Luggage & Personal Effects
    Theft of Cash $200Not IncludedNot IncludedNot Included
    Delayed Luggage $500$300$300$300
    Credit Card Fraud$3,000$2,000$2,000$2,000
    Travel Documents / Passport $3,000$2,000$2,000$2,000
    Maximum Single Item Limit $6,000$3,000$2,000$1,000
    Luggage & Personal Effects $15,000$15,000$15,000$15,000
    Ancillary
    Personal Liability A$3,000,000A$3,000,000A$3,000,000A$3,000,000
    Rental Vehicle Excess $5,000$4,000$3,000$2,000
    Motorbike / Moped Coverage Optional CoverOptional CoverOptional CoverOptional Cover
    Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
    Special Activities Packages
    GolfNot IncludedNot IncludedNot IncludedNot Included
    CruiseNot IncludedNot IncludedNot IncludedNot Included
    Adventure Optional ExtraOptional ExtraOptional ExtraOptional Extra
    Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
    Compare all 4 Ouch Travel Insurance

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