Ozzy Tyres QLD, Kelvin Grove

Got some mags fitted by these guys. Initially nobody bothered to measure the offset on my van even though I brought it up about not having the wheels sitting to far under the van like the stock wheels do.. Once the wheels arrived and were installed it was clear that they weren't right. The store contacted their head office and the head office said that my van needs a .15 offset and sent 2 new wheels with the correct offset. But only for the back because the backed looked worse than the front.

However late last year I went to have new tyres put on the vehicle as the ones that came with the wheels created a lot of road noise. The tyre place called me to say the front wheels wouldn't turn to a full lock with hitting the inner guard and that it had been rubbing. They also questioned why Ozzy tyres put an offset only on the back wheels when they said Ozzy tyres would have been aware that the front needed to be offset as well to allow for the wheels to turn without hitting.

Ive emailed Ozzy tyres which they responded too asking for my receipt. I forwarded this to them, Ive followed up 3 times and got nothing back??

Hence why I'm wasting more of my time posting this review in the hope that nobody else puts their trust in these guys when they shouldn't.

I'm not sure what to do now, Ive tried using shims to push them out, but the bolts only allow a small amount before you can't get the thread on.. I'm now running the back wheels on the front, but that has caused them to rub on the outside of the guard and the back looks ridiculous so far under the van

Excellent all-round Service – Sam and the team sorted me out with a Tyre and wheel combo for my 2018 Mustang GT. Sam was incredibly helpful, providing detailed information and style advice. i couldn't be happier with the result. I have no hesitation in recommending them.

Great big thumbs up for a great job – Whilst out and about, I had the unfortunate experience of a bolt from the front brake calliper come loose and drop out. This caused the calliper to fall forward every time I tried to brake, knocking off the wheel weights and causing a slight grazing of the inside of the wheel. While nursing the car back towards home I was looking for a repairer to help with the problem. Came across the Kelvin Grove store and went in to get assistance. They were very helpful and were able to rectify the problem. Additionally they didn’t want to charge me for the work as it was only a bolt and a quick rebalance of the wheel. I did however give them a $$ donation to their next “morning tea” as a thank you for their help. Thanks again regards Steve.