Exceptional Customer Care
We purchased a vehicle online for delivery. Some weeks after it had MAJOR mechanical problems. PMG went above and beyond (at great expense being outside anything the warranty covered) to have the vehicle fully repaired and returned to us - whilst also transporting a loan vehicle for our use. We are most impressed with the service and the level of care offered, with a special mention to Paul - who tho' not his department, ensured we were kept up to date over the period our vehicle was under repair. Our car was returned in good running order and we've had a few months of trouble-free motoring since. NO dodgy back door car salesmen here! Thoroughly recommend.
Top Dealer for pre and post sale Service
Great team at PMG Isuzu Maroochydore that stands by what they sell! Traveled up from Tassie to view a hard to find particular vehicle (via Shepperton, Vic where I copped a bum steer on similar vehicle - totally oversold).
Excellent description, pics and value price on listing with all confirmed on inspection and deal wrapped up on the day with complimentary tank top-up for long drive back. Full marks for sales service and communications.
Unfortunately, not long after returning home to Tasmania a mechanical issue surfaced which on diagnosis at l...
- Verified customer
Local Dealership that does all the right things
Great prices, quality products, regular updates for your deal and all the answers to your questions.
I bought my first car here today after months of research and looking there is nothing like going to see these awesome people.
The staff are extremely helpful and patient given I had no real idea what I was doing, the team walked me through all of the things I needed to know and do to get the ute I liked. We came to an agreement on a price everyone was happy with and like that it was all sorted.
From initial contact to the no pressure sales...team, this was a very friendly and comfortable experience. I have walked away from dealers who asked for deposits and credit cards on cars to "Hold" them. There was none of that here with the team at Pac Ford. Just very informative and helpful, they genuinely want to see you in the right car that meets your needs / wants. This has been an amazing experience for this first timer and I can speak highly enough of the whole experience. So if you are keen to get a car and you want some great people to have a chat to about it then see these great people you won't be let down. You will drive away with the car your want or a lot more info about the car for you and some great advice.
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