Reviewer Photos & Videos
Crap product & service?
Bought from Myer May 2019 and it worked well until one month ago (May 2021). Then it started sparking and strong electrical burning smell. I stopped using it as it felt unsafe. My previous microwave oven worked for well over 10 years. This one just two years. As I do FIFO work it has hardly been used. I called Myer to replace under Consumer Guarantee as I expected it to last at least 10 years. Myer handballed me to Panasonic to deal with (legal?). I called Panasonic yesterday and still have not heard back. Very disappointed as I switched to Panasonic on Myer recommendation.
Purchased in May 2019 at Myer for $239.00.
Rusted interior after 18 months
Purchased in may 2019. Never vented well after 2 min porridge cook and lots of condensation. The cook power seems OK. Food cooked evenly but as usual need to stir.
Purchased in May 2019 at Harvey Norman.
Seems a good microwave
Mine is only a few weeks old but they the film on the touch pad is bubbling. Can the film be removed and still have the instructions printed on the pad?
Purchased in May 2021 at The Good Guys for $259.00.
Does the job
Having had my last Panasonic microwave for over 17 years and being happy with it, I decided to stick with the brand and purchased this inverter model (which I managed to buy for the same price as my old oven 17 years ago). This one is louder than my old one and, when using full power, you cannot just enter the cooking time straight from the time pads, you have to press the Micro Power pad first, so an extra step for whatever reason. I have been using it now for nearly 2 months and so far I am happy with it.
Purchased in December 2020.
Works OK, but not a good microwave.
Bought this 32L to replace my old Panasonic 32L that only lasted 10 years. Disappointed to see the inside is dark grey with a very small light that looks like an LED, so can't see the food or if it needs a wipe or if anything has splashed. Also twice as noisy as the old one. Seems to work OK though. Also miss not having the cool down function like the old one had. No number pad either. Seems Panasonic products are getting worse, not better. Poor design.
Purchased in September 2020 at Appliances Online for $225.00.
Died after 6 months.
After leaving a 5 star feedback on the 7th May this year, I now need to change this. Power trips as soon as the microwave is turned on. No longer made so they will attempt to repair it. Not happy with that. It's only 6 months old!! Now I have to wait for 4-6 weeks before I know if it can be repaired, or I will get a refund. And if repaired, what will happen to the warranty then?? Don't think I will risk another Panasonic. My last one lasted over 10 years! Looks like Panasonic is not as good as it used to be.
Purchased in December 2019 at Myer Online Store for $191.20.
Excellent Microwave - The best ever we've had
Bought this in January 2019. Good unit and very powerful. I love the butter softening function. No more liquid butter! Just preset the weight of butter and the microwave automatically softens it perfectly. A caveat though, that at 1200W Inverter, it's extremly powerful and will boil over milk and hot drinks within one minute if using the manual setting or Quick 30sec button. I learnt the hard way with that! Excellent.
Purchased in January 2019 at The Good Guys for $275.00.
Value for money
Purchased in April 2020. Reliable and heats evenly. Multiple functions, variable heating options and quiet. Blends into my kitchen and has large 32 litre capacity. However, lighting is poor inside. Well recommended.
Control pannel confusion
Control pannel unlike previous model won't let me select a time and start. I can only select the 30 sec up to 5 mins , it's very confusing unless it's broken I can't be sure
Purchased in May 2020 at Harvey Norman Retail Stores - Appliances for $2.20.
I've used Panasonic microwaves before and thought they're well made and easy to use.
That's why I bought this one.
It comes with a comprehensive instruction manual which tells you how to cook lots of stuff. I'll check that out one day but for now I mainly cook vegetables in it.
Purchased in December 2019 at The Good Guys Online store for $199.00.
Basic features for a microwave. Nothing special
Have used this for over 2 weeks. Seems to be able to do the basic function of heating up food evenly without affecting the quality of the food. I am disappointed in the program/features. My previous Samsung microwave had the option to turn off the beeping sound but this one does not. Secondly, it is not easy to use as it does not have a number pad. The quick 30s button is not easy to find and lacks user friendliness.
Purchased in August 2019 at Harvey Norman for $190.00.
New best friend
Cooked my first chicken wings corn on cob and green beans..came out better and fresher than restaurant quality..and quicker than doing the conventional way, 15 mins all up..very impressed with this good size, fairly simple to use 32lt microwave..got from Harvey Norman $195 click and pick up.
Purchased in August 2019 at Harvey Norman gepps cross for $195.00.
Why is the cool down function removed?
This is the first microwave I have had that does not run the fan to cool down after cooking. It leaves lots and lots of condensation inside and I need to wipe this down after cooking. A real hassle.
Why was the cool down function removed? Or is my machine faulty? I did try to find out from the store from which I purchased my oven (Harvey Norman), but they couldn't help, only send a technician, and if nothing wrong I'd have to pay, even though only one month old.
Purchased in May 2019.
Cheap and compact but has a few limitations
Same wattage but smaller and darker inside to our old Panasonic unit. Price was good and quick to receive (ordered on Ebay with 10% discount and picked up next day at Good Guys drive-though despatch), just wish they would illuminate the control panel, as our old unit was light coloured and easy to read in low light.... seems everything's going "Goth". e.g. black cooktops, black washing machines! The microwave's fan is very powerful (but a bit noisy) which I suppose is to get rid of the moisture quickly and not corrode the inside or effect the e...lectronics (our old Sharp microwave failed for this reason). Seems to be the most replaced appliance in our kitchen. Each new model seems to require more buttons to press just to operate at max. power for 1 min. Our Sharp... ONE button (START), last Panasonic... TWO buttons (TIME/START), now we have to press THREE buttons... POWER/TIME/START! That's an extra 30 seconds of my life, everyday, that I'll never get back. Just realised that we received the wrong manual with this unit and downloaded the correct one from the web! Oh, I see, there's a 30 second button with this unit! BUT I still hate the black interior (no wonder they had to increase the interior light brightness) and particularly the hard-to-read controls... that's the problem with ordering online without seeing the unit first.
Purchased in December 2018 at The Good Guys for $178.20.
Not as good as I expected it to be
This is my second Panasonic Microwave oven . The first lasted ten years and never gave a spot of trouble until this year when the Start button became unresponsive and required me to “reboot” (turn it off at the wall and back on again) it before it would work. Due to my satisfaction with the previous Panasonic, I set out to find something similar with 1100 watts, 32L capacity and a similar external size to fit the cabinetry in my renovated kitchen. The oven I found best suited to this was the NN-ST64JW.
Unfortunately, I have been a little dis...appointed with this. Primary concerns centre around: * Unit stands on four small feet. Something is uneven on mine and it rocked on three feet necessitating me to put some small stick-on felt pads to prevent this. * The door has a little movement in it compared to my previous oven. Hopefully this is not an issue with microwaves escaping while in use? * Touch controls require a little more force than the previous oven…sometimes causing the whole microwave unit to be physically pushed back. * It gets hot…really hot. After cooking for around twenty minutes on full power, the top and left side of the oven cabinet are too hot to touch. * When setting the time, you must confirm the power level first before entering the time. My previous Panasonic oven just accepted the time directly and assumed you wanted full power. * The back interior wall has a minor paint run in the surface.
Purchased in April 2019.
Questions & Answers
Does the thin film over the keypad come off? If I take it off - it’s bubbling - will I be left without printing ? Is the printing only on the film over the keypad?
Our Panasonic Genius Inverter Microwave has, after faultlessly performing for 14 years, finally decided not to run for more than 3 seconds. We checked all the internal wire connections and the back of the front control panel for any suspicious solder connections, but everything seems o.k..
Do you have any suggestions what the problem could be? Is there a quick fix? Can it be re-set? We'd like to keep it, but if it needs a new control board or something else major, we would reluctantly have to replace it.
Regards, Jurgen Giess
My advice: buy a new one. 14 years is a pretty good innings.
Good advice Tim, you are right.
All my life, I have repaired mechanical, electrical and electronic things, not so much to save money but to learn, how things work. It was always a very satisfying hobby, a welcome distraction instead of working in R&D designing steam plants, aircraft loading machinery, saw mills, solar panels, manufacturing industrial diamonds etc..
Two weeks ago, I reluctantly dumped our only 5 year old washing machine and bought a new one. The cost for a new control panel would have been $ 410 incl. freight but excl. labour (my time). The new washing machine cost was $650. It's just 2 tanks of petrol for the car.
The other way I look at things now is: The cost of the old microwave was say about $400 divided by 14 year = $28.50 / year, which is the price of a KFC take-away.
I am writing this, so that others who will read this, may reconsider repairing things. Modern economy has made many of us throw-away consumers. It'll be interesting to see, how or if the 'Coronavirus pandemic' will change this?
Thanks again and best regards
Get an answer from our members and Panasonic representatives
|Dimensions||310 x 525 x 388 mm|
|Turntable Diameter||340 mm|
|Door Mechanism||Push Release|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||White|
- MPN: NN-ST64JWQPQ and NNST64JWQPQ
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