Parca Logistics

Absolutely terrible – Easily the WORST shipping company I have ever encountered. I would give them negative stars if possible. Packages delivered in bad condition. The delivery driver was nasty, aggressive and very unprofessional. Do yourself a favour and spend a few extra dollars and use a reputable company. I don't understand how these guys are even in business. Show details

Absolutely crap – Absolutely crap it day 5 and they can't even deliver 35km tracking is a joke says it's been at their depot for 4 days and I payed $20 for this delivery man I'm p*ssed Show details

Use this company if you want your parcels to go missing – Items Been lost and never been delivered, There are no address or contact numbers for this company, Online inquiry emails never gets replied. Show details

Don't do it – If I could give zero stars I would. I wish I had read these reviews before using Parca Logistics. Same story as everyone else. Parcel never arrived, customer service champions are no champions at all. Even when it was taken higher to management there were no replies. I'm sure they didn't even know where the boxes were for 4 weeks. Eventually after… Read more

5 weeks and a lot of time and stress the order was returned to me as I had already had to replace the goods for my client. No apology, no acknowledgement of any error or lack of fulfillment of what I paid for. Certainly no offer of a refund. I've had bad experiences with couriers but this one was up there with the worst. They claim to be helping small business. This one delivery had me nearly lose a client and they don't care. It cost me big time so all I can say is DON'T DO IT. Don't even give them the chance no matter how much more affordable they claim to be. Your time and sanity isn't worth it.

AVOID Lost parcels, damaged parcels, given the run around and months to deliver. Worst courier to date! – Worst courier I have dealt with in 5 years! Avoid at all costs, companies like this are destroying small businesses and cause so much much unnecessary stress due to their incompetence. After one successful and easy collection I rebooked with Parca another Customer 4 orders hoping they’d be a great cheaper alternative to TNT. I was so wrong. One… Read more

order did arrive but took weeks longer than the 3 day ETA quoted. Another took 3 weeks to reach a destination about 70mins away after sitting in the depo doing nothing for weeks. Movement only happened after I enquired too. The third order was destroyed by Parca, which they did not alert me of until I enquired as to why nothing was delivered. They then refused to accept any responsibility for it despite admitting THEY destroyed it; saying I needed to pay for an outside insurer. They didn’t even refund me my transit costs (almost $100) despite not delivering anything and not completing the service I paid for. The fourth orders tracking did not move for almost a month, when I enquired I was told it had “just” made it to the depo that day, (tracking said that happened weeks ago, so I suspect this was staffs way of getting rid of me and closing the ticket) and would be delivered shortly. When I asked for the ticket to remain open until such delivery was made I was told it was actually MIT, so they’d lost it! Further enquiry was made on my end and they had the audacity to ask me to prove that the parcels were even picked up…which is ridiculous as there is tracking showing that it was collected and sitting at the receivers local depo for weeks and they literally just admitted to loosing it! The staff member was so blaze and dismissive too and told me the Sender to talk to the Sender about it. It was very clear from previous messages I was the Sender. Seems to me Parca Staff just say whenever to get rid of the customer rather than actually identifying and solving the issue.

Worst experience ever. Avoid at all costs. The few dollars you save isn’t worth the hassle. As a new courier offered on a few broker platforms you’d think they’d be trying to solidify their client base through good service and quality customer service, but nope. Horrid. I lost about $860 in product and possibly damaged my relationships with my Retailers through these bookings. Not happy at all.

TERRIBLE SERVICE – It's been over 6 weeks and our boxes are still not delivered. We opened an enquiry 3 weeks ago and still haven't had a single update. We have no idea where our parcels are and our customer is furious. I will never use this company again! Show details

Terrible service – I have been waiting for a parcel for more than 4 weeks. There is no way to contact them, other than email & that takes weeks for them to get back to you. My $1900 parcel is missing & not looking like ever being delivered. I would definitely not recommend using this company. Show details

AVOID PARCA AT ALL COSTS !!!! – AVOID PARCA AT ALL COSTS !!! Taken over 6 weeks to deliver from Sydney to Perth. I usually use Couriers Please or Startrack and gave Parca a chance as they quoted cheaper. BIG MISTAKE. Show details

[Content Removed] – [Content Removed] delivery company worse than Couriers Please. I used them to ship out a 500 dollar order, as they provided good pricing. Little did I know I was in for a 4 week headache and counting. If you like your customers please don't use this courier service. They are still unable to tell me where my parcel is after close to 20 business… Read more

days of being shipped out, and I had the buyer refunded by eBay, because they were unable to give me ANY information about the whereabouts of the package. I hope to God that these guys burn to the ground.

Worst logistics company ever! – worst logistics company ever! Its a circus! we've now had 3 really shocking experiences- Driver picked up the wrong consignment from our dispatch in Sydney. Instead of returning the goods to us - they send it to their depot in Melbourne. No one knows where it is for 3 weeks! eventually they find it- they're instructed to send onto customer and 8… Read more

days later- no delivery! they dont update their tracking info correctly and have no idea where anything is. Deliveries are taking more than 2 weeks to go interstate! yikes! DO NOT USE! AND AVOID LIKE THE PLAGUE

Avoid at all costs! – Decided to give PARCA a go considering the poor experiences I’ve had with other couriers. They’re the worst of the lot! Parcel picked up on the 25th of Feb and my customer is still yet to receive their items nearly a month later (Sydney to South Australia). Their tracking software doesn’t work, there is no way to contact them (they don’t… Read more

respond to emails), so where does that leave me and my customer?

PARCA if you’re reading this where are my customers parcels?

YC01IMO1000171 YC02IMO1000171

Absolutely terrible experience, avoid like the plague.

hopeless – parcel , melbourne to cairns , left melbourme on 20th feb , got to brisbane on 28th feb , [ must have went via perth ] that is the last i have heard about it ? nothing from there own support , when they decide to answer email , then don't answer the question you asked. you would think they would know who they sent it with , as to find it if something went wrong. ? Show details

Absolutely hopeless – This mob are almost impossible to deal with. No contact phone number, extremely tardy with email responses and no practical solutions to your problem. I would very strongly suggest that you avoid them at all costs! Show details

Shoddy company – Site doesn’t work to contact the company and has zero email or phone contact which screams dodgy company. No one should use them. Tracking is useless. Avoid at all costs