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25 reviews
Jenna
Jenna
 

Best customer service in a long time! – From start to finish the customer service was outstanding. The product arrived so fast and is absolutely perfect! I highly recommend this company and wouldn't hesitate to shop with them in the future!

Tania P.
Tania P.QLD
 

Unbelievable Service!!!!!! – Looking for 18th birthday ideas for my son online and I stumbled across Personalised for Me. I never dreamed that I would be able to order the engraved wallet and that it would arrive on time. After prompt communications with Karyn she told me she would do her best. She kept me in the loop during the whole process and let me know it had been… Read more

shipped (arrived days early!).

The customer service that Karyn gave me was phenomenal and the wallet itself is beautifully engraved and it came in a gorgeous keepsake (also engraved) box. I shopped around and this was definitely the cheapest around and it's in Australia!

Overall, fantastic service, awesome product and great price! What else could you ask for?!

I would definitely recommend Personalised for Me - great unique and personalised gift ideas at a good price and unbelievable customer service (extremely rare these days).

Thanks Karyn! Tania Powley

Tracey
Tracey2 posts
 

Exactly what I wanted! – Very pleased with the item! Came out better than I expected. Great customer service, quick response to any question I had. Would and have recommended to others! Thanks, keep it up!

jordan.brown.9887
jordan.brown.9887
  Verified

Fabulous service and a wonderful quality product – I’ve just picked up my personalised chopping board and I want to take the time to thank you It’s so perfect!! It’s going to make the most wonderful anniversary present for my man as we are building a new home together I’ll definitely be ordering again in the future, fantastic service from ordering to delivery and quality!

Ritz
Ritz
 

Exactly what I ordered – Design samples were absolutely beautiful, products were easy to order, very professional through communication, artwork approval the same night, received in less than a week. Very happy.

Court
Court11 posts
 

Amazing value for really good quality! – I had shopped around for personalised wallets where they also had a option for a wooden box aswell and it was so expensive! So I was so happy to find a cheaper option, good quality and made in Australia!

Linz
Linz
 

Perfect – Excellent service my watch box arrived broken but was replaced speedily and the communication by Karyn was great I will definitely use again

Mel
MelNSW3 posts
 

Amazing customer service – I looked everywhere for a personalised pizza board. I stumbled across personlised for me after a week of searching. She was able to create a beautiful piece for me, i also asked if she could source another product to personlise and she was able to do that with ease as well. Fast shipping, fast production time and a friendly person to organise your personlised gift. Nothing was out of the question or too hard. Thank you again!

Happy Customer
Happy Customer
 

Great Product. Great Service – Thank you so much for fast delivery the platter I ordered online. It was better than I could have hoped and I am so happy with the item and the service received. Keep enjoying your work, its shows in the product.

Annthea
Annthea
 

The most perfect wedding gift – I purchased a marble cheese board for my brother’s wedding gift and it’s beautiful. Better than I could imagine. Thank you so much for your help with the art work Karyn. My brother and his wife love it!!❤️

Caroline
CarolineNSW12 posts
  Verified

Amazing service; great presents and super fast delivery! – I ordered the personalized slate coasters as a wedding present. Ordered on a Tuesday evening and received them by the Monday. Great service with emails sent even in the evening. Such an amazing present; I can’t wait for the lucky couple to open the gift!! ❤️

James
James
  Verified

Good product, fast delivery! – Responses were all quick, even late at night. Received the cheese board in less than 5 business days, very happy with it!

Rebecca S
Rebecca S2 posts
 

Great customer service – I ordered a gift for my Dad, Karyn was quick to email me a proof of the personalisation and new exactly what I had in mind. I wasn't 100% happy with the key ring when it arrived but Karyn promptly sent me a replacement one that was perfect. Amazing customer service.

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Marina
MarinaNSW2 posts
 

Easy communication and fast delivery! – My product was perfectly constructed, however what impressed me more was everything leading up to delivery. My personalised specifications were a little confusing and jumbled initially, I wasn’t completely sure in what I wanted. However, communication with Karyn was easy (with immediate responses!), giving me a sense of reassurance- that she knew… Read more

exactly what I was after every step of the way. The product arrived 2-3 days after our last email- incredible. Will definitely be shopping here again soon!

Katie
KatieNSW2 posts
 

Excellent Service, Quality Product – I ordered two personalised timber cheeseboards just prior to Christmas. After our initial hesitation based on feedback here, we spoke to Karyn about the feedback and she provided sufficient information for us to proceed. Taking over someone else's business is never easy and comes with baggage (positive and negative). Karyn was very prompt with… Read more

providing us with artwork and processed our urgent order in 3 days and allowed us to collect our items. Our cheeseboards were perfect! I would have no hesitation in recommending this business and their products.

AlexP
AlexP
 

Great Customer service – Went above and beyond to fix initial error (sent out the watch box with wrong personalisation). All emails were answered promotly and were more than happy to send out a replacement! Received product quicker than anticipated! I was worried when I read the rest of these review but I am happy I still ordered and will again in the future.

Roz
Roz
 

great gift, great service – I bought a chopping board for my brother and sister in laws 50th wedding anniversary, it was a great gift for people that already have everything. I thought the service from Karyn was excellent, would highly recommend this company for future gifts.

Raquel
Raquel
  Verified

Great quality & fast delivery! – I purchased a personalised chopping board last minute and the item was delivered the day after the proof was confirmed. This is the second time I've purchased from Personalised For Me and both times I've been extremely happy with the customer service and quality of the items!

Elouise
Elouise
 

Terrible service! – I made a purchase for a personalised cheese board, paid INSTANTLY and emailed them requesting rush processing and if they would be able to do so at 3 weeks before Christmas. I got a response saying there wasn't any issues and that I would receive a proof within 2 days. I received my proof and responded once again instantly. NO SECOND PROOF was… Read more

ever sent through, no correspondence to say that there would be a delay.. it took MULTIPLE emails over the course of a week and threats to pursue them with legal action for a response. Would not reccomend them to anybody, ALWAYS do your research before purchasing!

Marie
Marie3 posts
 

No goods ever received, stopped responding once they got payment! – Do not purchase from this company. At first it felt legitimate, order was placed online, they sent me a copy of the proof the next day and the bank transfer was made, I also paid extra for rush processing as this was for a gift. I responded as soon as I got the proof and have been trying to get in contact with them for over a week as I selected… Read more

rush processing and had not received amendments to my proof to look at or any other communication about how my order was tracking, so there was really no point in paying for rush processing which I thought I could have the items by the next week! I have sent them numerous emails and have had no response at all even though they have on the website that they will respond within 24 hours and of course there is no phone number listed. I was giving them the benefit of the doubt being close to Christmas that they may be busy but this is ridiculous! I have received no correspondence from them and I am extremely disappointed!!!

Shelley .e
Shelley .e
 

Never purchase from this company- they take your money and do not send item! – I made a purchase of a lazy Suzan- they sent me the design and took my money but I have still not received the item. Many an email has been sent with no response and nobody answers the provided number. Save your hard earned cash and time- never shop here!!!!!

Leanne
Leanne
  Verified

Amazing Product – I found this store online as i was looking to purchase a wooden block for a christening that i could personalize to my control. When i typed it into the search field in google, Personalize for me came up. I immediately had a look at their website and saw they had awesome stuff to personalize to my liking. There was a contact email and contact… Read more

number. I read some reviews dated back in 2016 and they were not the best. Stating " No one answered the number listed, no one emailed back information, but money was taken straight away", Etc, etc. I decided to speak to somebody about this so i emailed the company (as it was a Sunday night when i came across the site) and i got a response on Monday morning, re the location of the business and how it all works. The mobile number that was stated on the website was answered every time by the lovely Silvia. Silvia was so helpful and understanding with how i wanted the wooden block to look. suggestions were also made from Silvia that helped me choose the writing to suit as well as other bits and pieces to fill the block. She made sure that it was done and sent in time for me to have before the weekend.

I am very happy with the product as it looks amazing. The company deserves better reviews!

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Dee dee
Dee dee
 

Thank goodness I tried to purchase thru PayPal – I attempted to purchase 2 chopping boards on line thru PayPal. I never saw the chopping boards, and after many attempts to contact the company, I informed PAyPal and my money was returned. What a waste of my time. I would never recommend this company.

tmqld4390
tmqld4390QLD8 posts
  Verified

Not sure if it's a scam or just a terribly run business – I placed an order in December for some Christmas presents. Funds were taken straight away, received a proof of artwork promptly. And that's where it stopped. The store's' website gave a turnaround time of 5-7 days. Given that it was Christmas I thought it may take a little longer. Actually it was a lot longer because my order never arrived. I… Read more

emailed the seller numerous times and tried to call but only ever got voicemail, neither communication was ever acknowledged or returned.

The order status on their website was "Pending". I lodged a dispute with PayPal and by the next day the status on their site was "cancelled" so they obviously it messages.

Further communications were sent through PayPal by me and also PayPal and neither were ever responded to despite there being over half a dozen messages. Luckily PayPal refunded me the purchase price and to date I still have never received any communication from the seller.

Perhaps this is a way of them making money by holding buyer's funds and earning interest, or in some cases the buyer never claiming.

Steer well clear, this business is unprofessional and most likely a scam.

Steph V
Steph V2 posts
 

Absolutely Love It! – Great company to work with! Purchased a gift for my mum - asked for rush shipping and the quality was great and arrived in time to give the gift. Highly recommended!

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